Gigaset DE410 IP Pro User Manual
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Gigaset DE410 IP Pro User Manual

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Summary of Contents for Gigaset DE410 IP Pro

  • Page 3: Gigaset De410 Ip Pro - More Than Just A Telephone

    Gigaset DE410 IP PRO – More than just a telephone Gigaset DE410 IP PRO – More than just a telephone Your Gigaset DE410 IP PRO is an IP phone designed for professional use. Easy to set up Use automatic configuration or the default settings for approx. 200 preconfigured VoIP providers.

  • Page 4: Phone Overview

    Phone overview Phone overview Keys £ 1 Mute key Activate/deactivate microphone (mute) page 34 £ 2 Headset key Make call via headset page 32 £ 3 Speaker key Activate/deactivate speaker page 34 £ 4 Volume key Depending on the operating mode: Adjust the volume of the page 33 speaker, receiver, headset or ringer £...

  • Page 5: Understanding Light Emitting Diodes (Leds)

    Phone overview Understanding Light Emitting Diodes (LEDs) £ Flashes Incoming call. page 32 £ Lights up Call is being made via the speaker. page 34 £ Lights up Call is being made via the headset. page 32 £ Lights up The microphone is muted.

  • Page 6: Table Of Contents

    Contents Gigaset DE410 IP PRO – More than just a telephone ....1 Phone overview ........... 2 Keys .
  • Page 7 Using insert strips ............109 Using Gigaset QuickSync – additional functions for the PC interface ..109 Specifications .

  • Page 8: Following Safety Precautions

    Following safety precautions Following safety precautions Warning Be sure to read this user guide and the safety precautions before using your telephone. Use only the power adapter supplied, as indicated on the underside of the tel- ephone. Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g., doctor's surgery.

  • Page 9: Using The Phone In Different Scenarios

    Using your phone in a professional environment with phone system and server structure If you use your Gigaset DE410 IP PRO in a corporate network with a telephone infrastruc- ture, your phone incorporates functions and data from the phone system and servers.
  • Page 10 Using the phone in different scenarios Using your phone in a simplified environment without a phone system You can also use your Gigaset DE410 IP PRO without a phone system. Internet Connection ISDN, SIP provider §§1§§ Gigaset IP telephone with integrated switch (Gigaset DE410 IP PRO).

  • Page 11: First Steps

    First steps First steps Check the package contents Telephone: Gigaset DE410 IP PRO Receiver with cable for connection to the phone Ethernet cable for connecting a PC Wall bracket Tool for fixing the handset retainer when mounting the device on the wall.

  • Page 12: Setting Up And Connecting The Device

    Never expose the Gigaset DE410 IP PRO to the following: heat sources, direct sunlight or other electrical appliances. Protect your Gigaset from moisture, dust, corrosive liquids and fumes. Please note £ You can also mount your Gigaset DE410 IP PRO on the wall ( page 16).
  • Page 13 First steps Connecting the receiver §§1§§ Insert the connector, which can be found on the longer straight end of the connection cable, into the connection port on the bottom of the phone. §§2§§ Place the straight part of the cable in the cable recess provided. Insert the other jack on the connection cable into the port on the receiver.
  • Page 14 Please exclusively use a shielded cable for the connection. Warning If you connect your Gigaset DE410 IP PRO to a PoE-capable Ethernet switch (PoE class IEEE802.3af ), it will be supplied with power via PoE (Power over Ethernet). The PoE net-...
  • Page 15 Connect the other end of the Ethernet cable to a LAN port on the PC. Please note You can operate and configure your Gigaset DE410 IP PRO using this or any other PC within the local network. For more information please see the chapter Web configurator £...
  • Page 16 Connecting a device to the mains power supply (if required) Your Gigaset DE410 IP PRO is supplied with sufficient power by PoE (Power over Ethernet) and does not need to be connected to the mains power supply. Prerequisite: The device is connected to an Ethernet switch with PoE functionality (PoE class IEEE802.3af )
  • Page 17 One connection cable Insert strips Extension module Gigaset DE410 IP PRO §§1§§ Position the extension module to the right of the phone (on left when viewed from be- low), so that the module and phone are the same height and meet in the centre.

  • Page 18: Wall Mounting

    First steps Wall mounting It is also possible to mount the Gigaset DE410 IP PRO on the wall using the supplied wall bracket. ¤ Unplug the cables from the phone before you begin. 143 mm 5 mm ø ¤ ¤...

  • Page 19: Connecting A Headset

    First steps Connecting a headset You can connect a headset via the RJ9 connector of your Gigaset DE410 IP PRO. ¤ Connect the cable for the headset to the RJ9 connector on the phone.

  • Page 20: Setting Up The Device (For The First Time)

    First steps Setting up the device (for the first time) Your device will start automatically as soon as it is connected to the mains power supply. Please be aware that the device is powered by PoE (Power over Ethernet). This means that it is supplied with power as soon as it is connected to an Ethernet switch with PoE-func- tionality.

  • Page 21: Establishing A Connection To The Local Network

    First steps Establishing a connection to the local network Your phone must be connected to the local network before it can connect to the Internet and before you can operate it from a PC. The device checks to see if a network connection already exists. The network connection is automatically established if the phone has automatically been assigned an IP address from a DHCP server in the network.
  • Page 22 First steps Configuring Internet telephony Before you can use the Internet to phone anyone over the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider. Prerequisite: – You have a phone system in your network that provides VoIP accounts for your device, or –...

  • Page 23: Proceeding

    Now you have successfully set up your phone, you can adapt it to your personal require- ments. Use the following guide to quickly locate the most important topics. If you are unfamiliar with menu-driven devices such as other Gigaset telephones, you should first read the section entitled...

  • Page 24: Using The Phone

    Using the phone Using the phone You have a range of options for operating and configuring your Gigaset DE410 IP PRO in a way that is convenient for you. The keypad and display allow quick and clear access to your phone’s features.

  • Page 25: Writing And Editing Text

    Using the phone Writing and editing text A text editor is provided for entering text via the keypad. Enter the text. New Entry Each key between First Name: assigned several letters and digits. Press the relevant key a certain number of times to enter a particular character.

  • Page 26: Navigation Key

    Using the phone Navigation key The navigation key enables you to access important telephone func- tions quickly. You can use it to scroll through lists and directories with ease. In idle status Open Open Open redial list main menu directory In menus and lists Depending on the operating situation: §§OK§§...

  • Page 27: Using The Menus

    Using the phone Using the menus Your telephone's functions are accessed using a menu that has a number of levels. Opening the main menu ‰ ¤ When the phone is in idle status, press the centre of the navigation key The display menu functions are shown as a Ú...

  • Page 28: Understanding The Operating Steps

    Using the phone Understanding the operating steps The operating steps used to navigate through the display menu are shown in abbreviated form. For example, setting the ringer volume ‰ ¢ ¢ ¢ ¢ Settings Audio Settings Ringer Settings Volume means: ¤...

  • Page 29: Menu Tree

    Using the phone Menu tree The following menu tree shows all the components of the display menu. £ Select Services Next Call anonymous page 35 £ All Calls anonymous page 35 £ Call Divert page 39 £ Call Waiting page 35 £...

  • Page 30: Operating Via The Pc

    Using the phone Operating via the PC You can operate the main functions of your phone from your PC by using the Web config- urator. Starting the Web configurator To start the Web configurator, you need the IP address of your phone. You will find this via the display menu of the telephone in the LAN settings for the device: ‰...

  • Page 31: Making Calls

    Making calls Making calls Calling You make your calls using the default account if you do not make another selection. The first account that is created is used as the default account. You can change this using the £ Web configurator ( page 85).
  • Page 32 Making calls Dialling a number from the directory You can save up to 200 entries in the local directory. You can create directory entries and £ manage them quickly and easily using the Web configurator ( page 101) or the £...
  • Page 33 Making calls Dialling a number from the call lists The following calls are saved: Outgoing calls (redial list) Accepted calls Missed calls The last 60 numbers are stored in each of the call lists. The name will appear on the display if you have saved the number in the directory.

  • Page 34: Receiving Incoming Calls

    Making calls Initiating ringback You can initiate a ringback if the number you have called is busy. Prerequisite: This func- tion is supported by your phone system or your provider. §§Ringback§§ Press the display key to initiate a ringback. Ringback is initiated as soon as the line is free again. Deactivating ringback You can deactivate the ringback for all of the VoIP accounts configured on your phone or just for certain VoIP accounts.

  • Page 35: Ending A Call

    Making calls Ending a call & Put down the receiver or press the end key Using functions when making a telephone call Display when establishing a connection or during a call The display shows Õ Ô The VoIP account you are using to make Connection 9:13 the call.

  • Page 36: Do Not Disturb

    Making calls Muting You can deactivate the microphone for the receiver, the speaker kit and the headset. The other party can then no longer hear you. Press the mute key during the phone call. Press the key again to reactivate the microphone. key is lit up while the function is activated and the ^ icon is displayed.

  • Page 37: Making A Call To Multiple Participants

    Making calls Anonymous calling – withholding caller ID You can make anonymous calls (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when making outgoing calls. You are calling anonymously. Prerequisite: Anonymous calls are only possible via VoIP connections through providers that support the "anonymous calling"...

  • Page 38: Call Swapping

    Making calls Accepting a call: §§Accept§§ Press the display key to accept the call. You are connected to the waiting participant. Call Swap 11:42 The first participant hears music on hold. The à §§1§§ Account 1 number is displayed and the icon identi- ..345123456789099 fies it as the waiting participant.

  • Page 39: Initiating A Conference

    Making calls Initiating a conference You are speaking to one participant while another is on hold. Select the participant who is on hold. Press the conference key to add the waiting participant to a conference. You are speaking to one or more participants and you wish to add an additional partici- pant.
  • Page 40 Making calls Transferring a call to another number You are speaking to one participant and you want to transfer the call to a third participant. Transfer without consultation: Press the transfer key. The call is placed on hold. Enter the phone number for the participant to whom you want to transfer the call.

  • Page 41: Setting Up Call Divert (Cd)

    Making calls Setting up call divert (CD) When you divert a call, the call is forwarded to another connection. Your call divert set- tings can be specific to a particular connection (i.e., settings for each configured VoIP account). Prerequisite: The VoIP provider supports call divert. ‰...

  • Page 42: Using The Call Lists

    Using the call lists Using the call lists The following call lists are available: All Calls All outgoing, accepted and missed calls. Outg. Calls Last dialled numbers (redial list). Accept. Calls Calls that were accepted. Missed Calls Calls that were not answered. If the list contains entries that you have not yet viewed, the display ™...
  • Page 43 Using the call lists Information on the entry: Phone number of the caller/called party. If the number is saved in the directory, the name is displayed instead. VoIP account on which the call was made/received. Date and time of the call. Outgoing calls also include the duration of the connection. The information displayed is determined by the information transferred by the caller and whether or not the caller appears in the directory.

  • Page 44: Dialling A Number From A List

    Using the call lists Dialling a number from a list You have the following options for dialling a phone number from a list: Scroll through the list to the required All Calls 5/30 name. ™ 04567892312 š Lift the receiver. Black, Susan ¬...

  • Page 45: Deleting An Entry Or List

    Using directories Deleting an entry or list §§Options§§ Press the display key. Options Select the required action: Delete Entry or Delete List Copy to Directory Delete Entry §§OK§§ Press the display key to confirm Delete List the action. Back You must confirm the action again. Using directories The options are: Local directory...

  • Page 46: Contacts

    Using directories Opening the directory Open the directory in idle status with the key (navigation key Or use the display menu ‰ ¢ ¢ Contacts Directory Displaying an entry Scroll through the list to the Directory required name. Adam §§View§§ Press the display key.
  • Page 47 Using directories Changing the default number The default phone number is the first number in the list and is dialled first. You can change the default phone number. Scroll to the required directory Peter Smith entry. ä §§Options§§ Press the display key. +345(678)345621 Select Change Default No..

  • Page 48: Using An Ldap Directory

    Using directories Using an LDAP directory If your corporate network provides a directory via an LDAP server, you can access this on your phone (LDAP = Lightweight Directory Access Protocol). Prerequisite: You have set £ up this function via the Web configurator ( page 95).

  • Page 49: Using Online Directories

    Using directories Using online directories Online directories are available on the Internet. You can: Use public online directories that are available on the Internet, such as KlickTel or the Yellow Pages and Create a personal online directory if your provider permits this. Select which public online directory you want to use via the Web configurator £...
  • Page 50 Using directories Searching for an entry in the online directory You can search for a phone number or a name. Searching for a number Enter the surname and city of Online the subscriber you are looking for. Surname: For information on entering text, £...

  • Page 51: Search Results

    Using directories Search results The search results are displayed as a list. The first entry found is displayed with the Online 1/45 name and available address information. The Brown, Tim number of the displayed entry is shown in Avenue 34 the top right corner along with the total 89567 City number of entries found.

  • Page 52: Managing Messages

    Managing messages Managing messages You can access your voice mails on network mailboxes via the display menu. The Message Centre also allows you to access voice mails and missed calls at the press of £ a key ( page 51). Managing voice mails on the network mailbox Some VoIP providers offer answering machines on the Internet –...

  • Page 53: Accessing Messages Via The Message Centre

    Managing messages Accessing messages via the Message Centre The Message Centre gives you quick access to newly-received messages at the press of a key. It provides centralised access to the following messages: £ Voice mails ( page £ Missed calls ( page The message key flashes if a new entry is received for one of these message types.

  • Page 54: Configuring Basic Settings

    Configuring basic settings Configuring basic settings Your telephone is preconfigured, but you can change the settings to suit your individual requirements. Setting the date and time The time is displayed, for example, on the idle display as well as for incoming calls. The date and time must therefore be set accurately.

  • Page 55: Setting The Ringer

    Configuring basic settings Time format: Date / Time Select the time format: 24-hour Clock: On: 24-hour format Off: 12-hour format Time: Back Save Time: Date / Time Enter the time in four-digit format, e.g., 0715 for 07:15. Time: 09:10 Time display for this setting in 24-hour format: 07:15 Back Save...
  • Page 56 Configuring basic settings Selecting a ringer melody £ You can choose various ringer settings from the resource directory ( page 104) and configure different ringer settings for each VoIP account. ‰ ¢ ¢ ¢ ¢ Settings Audio Settings Ringer Settings Melodies Each configured VoIP account is listed.

  • Page 57: Activating/Deactivating Advisory Tones

    Configuring basic settings Activating/deactivating advisory tones Your phone uses advisory tones to tell you about different activities and statuses. The fol- lowing advisory tones can be activated/deactivated independently of each other: Key Tones: Each key press is signalled acoustically. Confirmations: After completing an entry/setting and when a new entry appears in the network mailbox or call list, when you make an incorrect entry or when you scroll to the top of a menu.

  • Page 58: Setting The Display

    Configuring basic settings Renaming ring tone Audio-Pool Select the Rename option and press §§OK§§ display key. Delete Û Delete existing characters. Rename Enter the new name. Back For information on entering text £ page §§OK§§ Press the display key to save the chan- ged name.

  • Page 59: Setting The Language

    Configuring basic settings Setting the contrast The contrast of the display can be set to one of six levels. ‰ ¢ ¢ ¢ Settings Display Contrast Select the required contrast level 1-6. Contrast Your setting is activated immediately so that you can check it and correct it if Value: necessary.

  • Page 60: Resetting The Device To The Default Settings

    Configuring basic settings Resetting the device to the default settings If you give your device to a third party or change workstation, you can delete your indi- vidual settings and data by resetting the device to the factory settings. All system settings are reset to the default settings.

  • Page 61: Configuring Settings For The Local Network

    Configuring settings for the local network Configuring settings for the local network All of the settings for connecting your phone to the local network must be correct to ena- ble communication with other devices in the network and phone calls via the Internet. Your phone can be connected to the local network using an Ethernet cable.

  • Page 62: Lan Settings

    Configuring settings for the local network LAN settings You start network configuration via the display menu: ‰ ¢ ¢ Settings Local Network Please note: To get access to network configuration you need to enter the administrator password. The default setting is admin. Selecting the network type Select Network Type.
  • Page 63 Configuring settings for the local network IP Address Enter an IP address for your phone. This IP address allows your phone to be reached by other subscribers in your local network (e.g., PC). The IP address comprises four individual groups of numbers with decimal values from 0 to 255 that are separated by a dot, e.g., 192.168.2.1.
  • Page 64 Configuring settings for the local network IPv6 configuration Select IP Address Type. IP Address §§OK§§ Press the display key to confirm the Static selection. Auto-Configuration Select Auto-Configuration if your device receives the IP address via a Back Select DHCP server. Select Static if your device receives a fixed IP address.

  • Page 65: Vlan Tagging

    Configuring settings for the local network Prefix Length The prefix length stipulates how many bits of the IP address are used for the network prefix. Enter the prefix length that is used in your network. Pref. DNS Server: Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names.
  • Page 66 Configuring settings for the local network Select VLAN Settings. Local Network §§OK§§ Press the display key to confirm the Pref. DNS Server selection. Altern. DNS Server Select the required setting: VLAN Settings If you do not use VLAN (default). Back LAN Port only If you operate the phone and the PC within the same VLAN.
  • Page 67 Configuring settings for the local network Priorities Data packets from VLANs can be prioritised. The priority determines whether the data traffic from a VLAN is given preferential treatment by the network components. For the LAN port you can define the priority for voice and data separately. In the case of a local network with a lot of data traffic, you can achieve better-quality phone connections by giving a high priority to voice data.

  • Page 68: Web Configurator - Configuring The Phone On A Pc

    The Web configurator provides you with a user interface that you can use to operate and configure your Gigaset DE410 IP PRO on the PC. The setup assistant makes it easier for you to set your device up for the first time.
  • Page 69 Web configurator – configuring the phone on a PC In the following all functions of the Web configurator are described. Please note that in User mode not all functions are available. Please note £ For your security, you should change the default passwords ( page 99).

  • Page 70: Understanding The Web Configurator Menu Tree

    Web configurator – configuring the phone on a PC Understanding the Web configurator menu tree The following illustration shows the Web configurator menu tree. Functions that are available in user mode are marked by an asterisk (*). £ Configuration Assistant page 69 £...

  • Page 71: Running The Setup Assistant

    Web configurator – configuring the phone on a PC Running the setup assistant Only available in administrator mode. This assistant helps you to configure your phone. It will guide you through all the impor- tant steps involved in: – Configuring your phone connections –...
  • Page 72 Configuration via provider profile If your provider does not enable automatic configuration, your Gigaset DE410 IP PRO offers a range of provider profiles that make it easy for you to configure your VoIP accounts. Each profile contains the most important configuration settings for the pro- vider concerned.
  • Page 73 Web configurator – configuring the phone on a PC Proxy Server Port Enter the number of the communication port that the SIP proxy uses to send and receive signalling data (SIP port). Port 5060 is used by most VoIP providers. Registration Server Enter the IP address or the DNS name of your registrar server.
  • Page 74 Web configurator – configuring the phone on a PC NAT Refresh Time [sec] Specify the intervals at which you want the phone to update its entry in the NAT rout- ing table. Specify an interval in seconds that is a little shorter than the NAT session timeout.
  • Page 75 Web configurator – configuring the phone on a PC Personal provider data In both cases of manual configuration, with and without a provider profile, you now enter the personal registration data that you have received from your VoIP provider. ¤ Enter the following data: –...

  • Page 76: Configuring Phone Settings Via The Web Configurator

    Configuring phone settings via the Web configurator Configuring phone settings via the Web configurator The Settings menu of the Web configurator allows you to change settings that you have already made using the phone's display menu or the assistant, or that were the default settings when the phone was delivered.
  • Page 77 Configuring phone settings via the Web configurator LAN settings Warning If an error occurs when you are changing the LAN settings, the PC connection to the phone may be cancelled and you will no longer have access to the Web configurator. If this happens, you must re-establish phone access to the local network via the dis- £...
  • Page 78 Configuring phone settings via the Web configurator Please note: – The IP address must be included in the address block used by the router/gateway for the local network. The valid address block is defined by the IP address for the router/gateway and the subnet mask (see example).
  • Page 79 Configuring phone settings via the Web configurator IPv6 configuration IP Address Type ¤ Select Auto Configuration if your device receives the IP address via a DHCP server. ¤ Select Static if your device receives a fixed IP address. If Auto Configuration is selected, all further settings are made automatically. They are dis- played here and cannot be changed.
  • Page 80 Configuring phone settings via the Web configurator VLAN tagging A local network can be divided into logical subnetworks, so-called VLANs (Virtual Local Area Network, standard IEEE 802.1Q). Multiple VLANs share a physical network and its components, e.g., switches. Data packets of a VLAN are not forwarded to another VLAN. VLANs are often used to separate the data traffic of different services (Internet telephony, Internet TV, ...) and to define different priorities for the data traffic.
  • Page 81 Configuring phone settings via the Web configurator ¤ Enter the VLAN tag of your virtual network in the VLAN Identifier (1..4094) field. If you have selected LAN and PC Port enter the different VLAN identifiers under VLAN LAN Port and VLAN PC Port. Value range: 1 –...

  • Page 82: Server And Phone Systems

    If your phone is connected to a phone system, select what type of phone system it is. Connected with phone system (sample selection) Gigaset T500/300 The phone is connected to a Gigaset T500 PRO or a Gigaset T300 PRO. These are the recommended phone systems to achieve an optimum support of the telephone features.
  • Page 83 Configuring phone settings via the Web configurator Call Manager Select whether you want to accept calls that are transferred via the Call Manager of the phone system, directly. You have the following options: – via Headset – via Handsfree or –...

  • Page 84: Voip Settings

    Configuring phone settings via the Web configurator Saving settings ¤ Click on Save to save your settings on the QoS Settings screen. VoIP settings On this screen you configure the ports for establishing VoIP connections. ¢ ¢ Settings Network and Connections VoIP Settings "Listen ports"...

  • Page 85: Security Settings

    Configuring phone settings via the Web configurator Security settings This screen is where you create security settings for your phone. ¢ ¢ Settings Network and Connections Security Settings Remote management ¤ Select whether you want to Allow access from other networks to the WEB configura- tor (Yes) or not (No).

  • Page 86: Telephony

    Configuring phone settings via the Web configurator Secure Real Time Protocol (SRTP) The Secure Real-time Transport Protocol (SRTP) allows voice data transferred with the Real-time Transport Protocol (RTP) to be encrypted. ¤ Activate or deactivate the Secure Real Time Protocol (SRTP). ¤...
  • Page 87 If you want to set up a new connection and your provider allows automatic configura- tion for the account, click on Start. When the process is complete, the connection is displayed in the list. Connections for the Gigaset DE410 IP PRO The following information is shown for each configured connection: Name/...
  • Page 88 Configuring phone settings via the Web configurator Activating/deactivating connections Only activated connections can be used for Internet telephony. ¤ To use a configured connection, select Active. Specifying a default line for outgoing calls ¤ Select Default Send Account for the connection that you want to use as the default line for your phone calls.
  • Page 89 Internet connection, this can then lead to problems with the volume of data – espe- cially if two VoIP calls are made simultaneously – so that the transmission no longer takes place smoothly. The following settings allow you to adjust your Gigaset to your individual Internet connection.
  • Page 90 Configuring phone settings via the Web configurator Voice quality ¤ Select the voice quality that matches the bandwidth of your DSL connection. – Optimised for high bandwidth – Optimised for low bandwidth – Select Own Codec preference if you want to determine the codecs yourself. Both parties involved in a phone connection (caller/sender and recipient) must use the same voice codec.

  • Page 91: Ring Tones

    Configuring phone settings via the Web configurator Ring tones Only available in user mode. In administrator mode you set the ring tones when config- £ uring the connection ( page 87). You can set an individual ring tone for each configured VoIP connection. ¢...

  • Page 92: Dialling Plans

    Configuring phone settings via the Web configurator Dialling plans Only available in administrator mode. You can use dialling plans to define which phone numbers should be called using which configured VoIP account and whether an area code should be dialled first. ¢...

  • Page 93: Do Not Disturb (Dnd)

    Configuring phone settings via the Web configurator ¤ Below Local, enter the Prefix of your phone and the Code Number for your location. Enter the full area code for the city that you are calling from. Otherwise errors may occur with phone connections or during data exchange (e.g., between a fixed line net- work and a mobile network).

  • Page 94: Messaging

    Configuring phone settings via the Web configurator Voice mail services Only available in administrator mode. Some VoIP providers offer answering machines on the network – network mailboxes. These accept incoming calls on the corresponding VoIP phone number. You can access £...

  • Page 95: Services

    Configuring phone settings via the Web configurator Services Only available in administrator mode. The Services menu offers the following functions: £ Assigning an online directory ( page £ Assigning an LDAP directory ( page Online directory £ If you want to use an online directory ( page 47), select the provider on this screen who supplies the directory on the Internet.
  • Page 96 Configuring phone settings via the Web configurator ¤ Select the service(s) you want to use: – White Pages public directory supplied on the Internet by the provider entered above – Yellow Pages yellow pages supplied on the Internet by the provider entered above –...
  • Page 97 Configuring phone settings via the Web configurator LDAP directory If your corporate network provides a directory via an LDAP server, you can access this on your phone (LDAP = Lightweight Directory Access Protocol). You can set up the function on this screen. You will need information about the configuration of the LDAP server to do this.

  • Page 98: Function Keys

    Programmable keys Your Gigaset DE410 IP PRO allows you to assign frequently used functions or phone num- bers to up to 7 keys so that you can access them with one key press. You can increase the £...

  • Page 99: System Settings

    Configuring phone settings via the Web configurator Speed Dial Assigns the speed dial for a phone number to the function key. ¤ Enter the phone number that is to be dialled using this function key. A function key that is configured as BLF (Busy Lamp Field) indicates the status of a shared line.

  • Page 100: Date And Time

    Configuring phone settings via the Web configurator Date and time Only available in administrator mode. On this screen you can specify a time server or enter the date and time manually. ¢ ¢ Settings System Date and Time Defining the time server ¤...
  • Page 101 Configuring phone settings via the Web configurator Security Access to the Web configurator is password-protected for security purposes. Default settings: User name Password Administrator admin User user ¢ ¢ Settings System Security On this screen you can change the passwords for administrator identification and user identification.
  • Page 102 Configuring phone settings via the Web configurator Display On this screen you can configure a range of settings for your phone display. ¢ ¢ Settings System Display Setting the display brightness and contrast You can set the display brightness to one of three levels and the contrast to one of six. These measures help to optimise the power consumption of your device.

  • Page 103: Local Contacts

    Configuring phone settings via the Web configurator Local contacts This screen is for managing your local directory. All functions described here are also £ available via the phone’s display menu ( page 43). ¢ ¢ Settings System Local Contacts Black BlackSusan Brown BrownTim Forster ForsterFred Miller MillerPeter...
  • Page 104 Configuring phone settings via the Web configurator Displaying an entry ¤ Click on the arrow in front of the name to display the entry in full. Black BlackSusan ¤ Click on the arrow in the top left to hide the contact details and return to the list. Editing the entry ¤...

  • Page 105: All Calls

    Configuring phone settings via the Web configurator All calls This screen is for managing your call lists. All features described here are also available via £ the phone’s display menu ( page 40). Black Susan Tim Brown Forster Fred unknown White Phil 012222222222 Date/Time...
  • Page 106 Configuring phone settings via the Web configurator Loading ringer tones You can download ringer tones from the PC to the device's resource directory. The data on the PC must be in the following format: Format Size WAV CCITT u-Law 8k mono max.

  • Page 107: Updating Firmware

    Updating firmware Only available in administrator mode. Firmware updates are available from the Gigaset website www.gigaset.com/pro so you can ensure your phone is always up to date. You can find the current version of your firmware on the Device status screen (page 107).
  • Page 108 Configuring phone settings via the Web configurator Updating firmware automatically ¤ Select Yes for Automatic check for software updates and/or Automatic check for profile updates. ¤ Enter the Web address for the automatic update search in the Data server field. ¤...

  • Page 109: Checking The Status Of The Phone

    Checking the status of the phone Checking the status of the phone Only available in administrator mode. You will find information about the status of the phone and diagnostic information in the Status menu. Device ¢ Status Device This screen shows general information about your phone. IP Configuration IP Address The phone's current IP address within the local network.

  • Page 110: Pcap Logging

    Checking the status of the phone PCAP logging ¢ Status PCAP Logging On this screen you can create a PCAP log file and save it for analysis at a later stage. PCAP (Packet Capture) analyses the data traffic in the network at the phone-Ethernet interface. This recording is carried out for diagnostic purposes and should only be made if requested by service personnel.

  • Page 111: Appendix

    Using insert strips The phone is supplied with insert strips for the function keys. If you require more blank insert strips for the function keys, they are available as a PDF file at www.gigaset.com/pro. Using Gigaset QuickSync – additional functions for the PC interface You can synchronise your handset directory with Outlook.

  • Page 112: Specifications

    Appendix Specifications 2 port LAN switch: 10 Mbit, 100 Mbit Headset connections corded Power supply 100–240 V, ~50/60 Hz Power over Ethernet PoE, IEEE 802.3af, class 3 Power consumption (standby) 4.6 W Environmental conditions in opera- ±0°C to +45°C, tion 10% to 95% relative humidity Language codecs G.711 μ-law/a-law, G.722, G.726, G.729AB, iLbc...

  • Page 113: Service (Customer Care)

    Switzerland) is subject to national approval. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential require- ments and other relevant regulations laid down in Directive 1999/5/EC. A copy of the Declaration of Conformity is available at this Internet address:...

  • Page 114: Protecting Our Environment

    Protecting our environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively commit- ted to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity.

  • Page 115: Using Free Software

    Using free software GNU GPL, GNU LGPL, BSD licence, OpenSSL licence The Gigaset DE410 IP PRO includes free software that is licensed under the GNU General Public Licence. This free software was developed by a third party and is protected by copyright.
  • Page 116 Protecting our environment Open source software licences GNU General Public Licence (GPL) Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this licence document, but changing it is not allowed.
  • Page 117 Protecting our environment GNU GENERAL PUBLIC LICENCE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This Licence applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public Licence.
  • Page 118 Protecting our environment Thus, it is not the intent of this section to claim rights or contest your rights to work writ- ten entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Pro- gram (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this Licence.
  • Page 119 Protecting our environment 5. You are not required to accept this Licence, since you have not signed it. However, noth- ing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this Licence. Therefore, by mod- ifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this Licence to do so, and all its terms and conditions for copying, distribut- ing or modifying the Program or works based on it.
  • Page 120 Protecting our environment 9. The Free Software Foundation may publish revised and/or new versions of the General Public Licence from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
  • Page 121 Protecting our environment How to apply these terms to your new programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redis- tribute and change under these terms.

  • Page 122: Accessories

    Accessories Accessories Extension module each with 14 additional programmable keys For Gigaset DE410 IP PRO ZY700 PRO Product number: S30852-S2211-R701...

  • Page 123: Glossary

    Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connec- tion pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
  • Page 124 Glossary Call waiting = CW. VoIP provider feature. A beep during a call indicates that another caller is wait- ing. You can accept or reject the second call. You can activate/deactivate the feature. Call divert See Call divert. Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time.
  • Page 125 You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (several) Web server(s) on the Internet (e.g., www.gigaset.com). The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
  • Page 126 Glossary Digital Subscriber Line Data transfer technology which allows Internet access over conventional phone lines. Prerequisites: DSL modem and the appropriate service offered by the Internet pro- vider. DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber connectors con- verge.
  • Page 127 Glossary Firewall You can use a firewall to protect your network against unauthorised external access. This involves combining various measures and technologies (hardware and/or soft- ware) to control the flow of data between a private network you wish to protect and an unprotected network (e.g., the Internet).
  • Page 128 Glossary G.729A/B Standard for a codec. The voice quality is more likely to be lower with G.729A/B. As a result of the high level of compression, the necessary bandwidth is only around 8 kbit/s per voice connection, but the delay is around 15 ms. Gateway Connects two different networks, e.g., a router as an Internet gateway.
  • Page 129 Glossary Internet Global WAN. A series of protocols known as TCP/IP have been defined for exchanging data. All network subscribers are identifiable by an IP address. DNS assigns a domain name to the IP address. Important services on the Internet include the World Wide Web (WWW), e-mail, file transfer and discussion forums.
  • Page 130 Glossary Local IP address The local or private IP address is the address for a network component in the local net- work (LAN). The network operator can assign any address he or she wants. Devices that act as a link from a local network to the Internet (gateway or router) have a public and a private IP address.
  • Page 131 Glossary Network Group of devices. Devices can be connected in either wired or wireless mode. Networks can also differ in range and structure: – Range: Local networks (LAN) or wide-area networks (WAN) – Structure: Infrastructure network or ad hoc network Network subscriber Devices and PCs that are connected to each other in a network, e.g., servers, PCs and phones.
  • Page 132 Glossary Proxy/Proxy server Computer program that controls the exchange of data between client and server in computer networks. If the phone sends a query to the VoIP server, the proxy acts as a server towards the phone and as a client towards the server. A proxy is addressed via the IP address/domain name and port.
  • Page 133 Glossary RSS feed Really Simple Syndication (also Rich Site Summary) Provision of data in RSS format. RSS is an Internet service that summarises an Internet page in a short paragraph and includes a link to the original page. Users can subscribe to an RSS feed and receive automatically updated information.
  • Page 134 The sender is not notified about whether it is received or not. Uniform Resource Identifier Character sequence for identifying resources (e.g., e-mail recipient, www.gigaset.com, files). On the Internet, URIs are used as a unique identification for resources. URIs are also described as SIP addresses.
  • Page 135 Glossary User ID See User identification. User identification Name/number combination for access, e.g., to your VoIP account. Voice codec See Codec. VoIP Voice over Internet Protocol Calls are no longer established and transmitted via the telephone network, but via the Internet (or other IP networks).

  • Page 136: Index

    Index Index ......Numerics opening ..... . outgoing calls .
  • Page 137 Index Connecting Directory key ......... . extension module programming .
  • Page 138 ......volume Gigaset QuickSync ....
  • Page 139 Index search area ......Muting ....... .
  • Page 140 Index Phone ....factory settings ..... . Safety precautions .
  • Page 141 Index System settings ..... . . Volume for ringer ..... .
  • Page 142 A31008-M2219-L101-3-7619...

Table of Contents