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Gigaset DE410 IP Pro User Manual

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  • Page 1 Version 02.00.00...

  • Page 2: Gigaset De410 Ip Pro - More Than Just A Telephone

    Connection to a Gigaset T500 PRO or Gigaset T300 PRO Gigaset phone system Connect your telephone to a Gigaset phone system and make use of a shared line with colleagues and central management of your call lists or call switching, for example.

  • Page 3: Phone Overview

    Phone overview Phone overview Keys £ 1 Mute key Activate/deactivate microphone (mute) page 35 £ 2 Headset key Make call via headset page 33 £ 3 Speaker key Activate/deactivate speaker page 35 £ 4 Volume key Depending on the operating mode: Adjust the volume of the page 34 speaker, receiver, headset or ringer £...

  • Page 4: Understanding Light Emitting Diodes (Leds)

    Phone overview £ 12 Transfer key Transfer call to another party page 39 £ 13 Function keys Programmable keys page 106 Understanding Light Emitting Diodes (LEDs) £ Flashes Incoming call. page 33 £ Lights up Call is being made via the speaker. page 35 £...

  • Page 5: Table Of Contents

    Contents Gigaset DE410 IP PRO – More than just a telephone ......2 Phone overview ............3 Keys .

  • Page 6: Www.internetvoipphone.co.uk | Sales@Internetvoipphone.co.uk | 0800 088 48 46

    Using insert strips ..............124 Using Gigaset QuickSync – additional functions for the PC interface ....124 Key combinations for phone system functions .
  • Page 7 Contents Open Source Software ..........127 General .

  • Page 8: Following Safety Precautions

    They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Technical Data"). The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms.

  • Page 9: Using The Phone In Different Scenarios

    Using your phone in a professional environment with phone system and server structure If you use your Gigaset DE410 IP PRO in a corporate network with a telephone infrastructure, your phone incorporates functions and data from the phone system and servers.
  • Page 10 – The phone system can be backed up to a server or the system can be started via the net- work – Online directories (LDAP) can be managed centrally Using your phone in a simplified environment without a phone system You can also use your Gigaset DE410 IP PRO without a phone system. Internet Connection ISDN, SIP provider §§1§§...

  • Page 11: First Steps

    First steps First steps Check the package contents Telephone: Gigaset DE410 IP PRO Receiver with cable for connection to the phone Ethernet cable for connecting a PC Wall bracket Tool for fixing the handset retainer when mounting the device on the wall.

  • Page 12: Setting Up And Connecting The Device

    ( page 16). Firmware update Whenever there are new or improved functions for your Gigaset, firmware updates are made available for you to download to your phone (page 117). If this results in operational changes to your phone, a new version of this user guide or the necessary amendments are published on the Internet at www.gigaset.com/pro.
  • Page 13 First steps Connecting the receiver §§1§§ Insert the connector, which can be found on the longer straight end of the connection ca- ble, into the connection port on the bottom of the phone. §§2§§ Place the straight part of the cable in the cable recess provided. Insert the other jack on the connection cable into the port on the receiver.
  • Page 14 Please exclusively use a shielded cable for the connection. Warning If you connect your Gigaset DE410 IP PRO to a PoE-capable Ethernet switch (PoE class IEEE802.3af ), it will be supplied with power via PoE (Power over Ethernet). The PoE network must not exceed the premises boundaries.
  • Page 15 Connect the other end of the Ethernet cable to a LAN port on the PC. Please note You can operate and configure your Gigaset DE410 IP PRO using this or any other PC within the local network. For more information please see the chapter Web configurator –...
  • Page 16 Connecting a device to the mains power supply (if required) Your Gigaset DE410 IP PRO is supplied with sufficient power by PoE (Power over Ethernet) and does not need to be connected to the mains power supply. Prerequisite: The device is con- £...
  • Page 17 One connection cable Insert strips Extension module Gigaset DE410 IP PRO §§1§§ Position the extension module to the right of the phone (on left when viewed from below), so that the module and phone are the same height and meet in the centre.

  • Page 18: Wall Mounting

    If the extension module does not work after installation, restart your device (disconnect it from the mains power supply and reconnect it). Wall mounting It is also possible to mount the Gigaset DE410 IP PRO on the wall using the supplied wall bracket. ¤...

  • Page 19: Connecting A Headset

    First steps Connecting a headset You can connect a headset via the RJ9 connector of your Gigaset DE410 IP PRO. ¤ Connect the cable for the headset to the RJ9 connector on the phone. Setting up the device (for the first time) Your device will start automatically as soon as it is connected to the mains power supply.

  • Page 20: Establishing A Connection To The Local Network

    First steps ¤ Use the navigation key to select the required time zone. ¤ Select Time Zone §OK§ Press the display key under to confirm (GMT) GMT, Dublin, Lon- your selection. ¤ (GMT+01:00) Amster- (GMT+02:00) Athens, When you have made your selection, press the end key to return to the last entry screen.
  • Page 21 First steps ¤ §§No§§ Select if you want to use the display menu to configure the network at a later date £ page 65). §§Yes§§§ If you selected , you can configure the network immediately. Local Network Depending on your selection, additional Network Type screens may be displayed so you can enter IP Address Type...

  • Page 22: Proceeding

    Now you have successfully set up your phone, you can adapt it to your personal requirements. Use the following guide to quickly locate the most important topics. If you are unfamiliar with menu-driven devices such as other Gigaset telephones, you should first read the section entitled...

  • Page 23: Using The Phone

    Using the phone Using the phone You have a range of options for operating and configuring your Gigaset DE410 IP PRO in a way that is convenient for you. The keypad and display allow quick and clear access to your phone’s features.

  • Page 24: Writing And Editing Text

    Using the phone Writing and editing text A text editor is provided for entering text via the keypad. Enter the text. New Entry Each key between is assigned sev- First Name: eral letters and digits. Press the relevant key a certain number of times to enter a particular character.

  • Page 25: Navigation Key

    Using the phone Navigation key The navigation key enables you to access important telephone functions quickly. You can use it to scroll through lists and directories with ease. In idle status Open Open Open redial list main menu directory In menus and lists Depending on the operating situation: §§OK§§...

  • Page 26: Using The Menus

    Using the phone Using the menus Your telephone's functions are accessed using a menu that has a number of levels. Opening the main menu ‰ ¤ When the phone is in idle status, press the centre of the navigation key The display menu functions are shown as a list Ú...

  • Page 27: Understanding The Operating Steps

    Using the phone Understanding the operating steps The operating steps used to navigate through the display menu are shown in abbreviated form. For example, setting the ringer volume ‰ ¢ ¢ ¢ ¢ Settings Audio Settings Ringer Settings Volume means: ¤...

  • Page 28: Menu Tree

    Using the phone Menu tree The following menu tree shows all the components of the display menu. £ Select Services Next Call anonymous page 36 £ All Calls anonymous page 36 £ Call Divert page 40 £ Call Waiting page 37 £...

  • Page 29: Operating Via The Pc

    Using the phone Operating via the PC You can operate the main functions of your phone from your PC by using the Web configura- tor. Starting the Web configurator To start the Web configurator, you need the IP address of your phone. You will find this via the display menu of the telephone in the LAN settings for the device: ‰...

  • Page 30: Making Calls

    Making calls Making calls Calling You make your calls using the default account if you do not make another selection. The first account that is created is used as the default account. You can change this using the Web con- £...
  • Page 31 Making calls Dialling a number from the directory You can save up to 200 entries in the local directory. You can create directory entries and man- £ age them quickly and easily using the Web configurator ( page 113) or the phone's display £...
  • Page 32 Making calls Dialling a number from the call lists The following calls are saved: Outgoing calls (redial list) Accepted calls Missed calls The last 60 numbers are stored in each of the call lists. The name will appear on the display if you have saved the number in the directory.

  • Page 33: Receiving Incoming Calls

    Making calls Initiating ringback You can initiate a ringback if the number you have called is busy. Prerequisite: This function is supported by your phone system or your provider. §§Ringback§§ Press the display key to initiate a ringback. Ringback is initiated as soon as the line is free again. Deactivating ringback You can deactivate the ringback for all of the VoIP accounts configured on your phone or just for certain VoIP accounts.

  • Page 34: Ending A Call

    Making calls Ending a call & Put down the receiver or press the end key Using functions when making a telephone call Display when establishing a connection or during a call The display shows Õ Ô The VoIP account you are using to make the Connection 9:13 call.
  • Page 35 99). Once you activate the blacklist function, calls from these numbers will not be put through. If your phone is connected to a Gigaset phone system you can also control this func- tion using the phone system‘s function keys. www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 36: Making A Call To Multiple Participants

    Making calls Anonymous calling – withholding caller ID You can make anonymous calls (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when making outgoing calls. You are calling anonymously. Prerequisite: Anonymous calls are only possible via VoIP connections through providers that support the "anonymous calling"...
  • Page 37 Making calls Accepting/rejecting call waiting You hear the call waiting tone during a phone call. The display shows the caller's number (where Call Waiting calling line identification is permitted £ page 36) and their name, if they are saved in §§1§§...

  • Page 38: Initiating A Conference

    Making calls Call swapping You are speaking to one participant and a second is on hold; this may be because you have accepted a waiting call or have placed one caller on hold. Press the consultation key to swap from one caller to the other. Initiating a consultation call with a third participant: §§Add Part.§§...
  • Page 39 Making calls Transferring a call to another number You are speaking to one participant and you want to transfer the call to a third participant. Transfer without consultation: Press the transfer key. The call is placed on hold. Enter the phone number for the participant to whom you want to transfer the call.

  • Page 40: Setting Up Call Divert (Cd)

    Making calls Setting up call divert (CD) When you divert a call, the call is forwarded to another connection. Your call divert settings can be specific to a particular connection (i.e., settings for each configured VoIP account). Prerequisite: You VoIP provider supports call divert or the service is provided by a phone sys- tem.
  • Page 41 Call divert using the phone system If your Gigaset DE410 IP PRO is connected to a Gigaset phone system, call divert is saved to the phone system and not the phone. In this case you can setup the call divert easily via the Gigaset phone system.
  • Page 42 Making calls Activate/disactivate call divert. §§3§§ ..9876543212344543 Selct To. When Busy You can divert calls to a voice mailbox or to a number. Select Voice Mail or Target Number. Back Save Enter the number of the voice mailbox or the number to which the call should be diverted.

  • Page 43: Using The Call Lists

    115). If your telephone is connected to a Gigaset T500 PRO or Gigaset T300 PRO phone system, calls are managed by the phone system rather than locally using the telephone and are transferred to all phones assigned to it.
  • Page 44 Using the call lists Information on the entry: Phone number of the caller/called party. If the number is saved in the directory, the name is displayed instead. VoIP account on which the call was made/received. Date and time of the call. Outgoing calls also include the duration of the connection. The information displayed is determined by the information transferred by the caller and whether or not the caller appears in the directory.

  • Page 45: Dialling A Number From A List

    Using the call lists Dialling a number from a list You have the following options for dialling a phone number from a list: Scroll through the list to the required name. All Calls 5/30 Lift the receiver. ™ 04567892312 š The number is dialled.

  • Page 46: Deleting An Entry Or List

    Using the call lists Deleting an entry or list §§Options§§ Press the display key. Options Select the required action: Delete Entry or Delete List Copy to Directory Delete Entry §§OK§§ Press the display key to confirm the Delete List action. Back You must confirm the action again.

  • Page 47: Using Directories

    Using directories Using directories The options are: Local directory £ LDAP directory page 50 £ Personal or public online directory page 51 Please note £ The local directory can also be accessed via the Web configurator ( page 113). The default directory is the local directory. This is the directory that you can open with key and the directory to which entries are saved using the "Copy to Directory"...

  • Page 48: Displaying An Entry

    Using directories Displaying an entry Scroll through the list to the required Directory name. Adam §§View§§ Press the display key. The entry is Black, Susan shown as in the figure on page Brown, Tim View Options Creating a new entry §§Options§§...
  • Page 49 Using directories Changing the default number The default phone number is the first number in the list and is dialled first. You can change the default phone number. Scroll to the required directory entry. Peter Smith §§Options§§ Press the display key. ä...

  • Page 50: Using An Ldap Directory

    Using directories Using an LDAP directory If your corporate network provides a directory via an LDAP server, you can access this on your phone (LDAP = Lightweight Directory Access Protocol). Prerequisite: You have set up this £ function via the Web configurator ( page 103).

  • Page 51: Using Online Directories

    Using directories Using online directories Online directories are available on the Internet. You can: Use public online directories that are available on the Internet, such as KlickTel or the Yel- low Pages and Create a personal online directory if your provider permits this. £...
  • Page 52 Using directories Searching for an entry in the online directory You can search for a phone number or a name. Searching for a number Enter the surname and city of the Online subscriber you are looking for. For information on entering text, Surname: £...

  • Page 53: Search Results

    Using directories Search results The search results are displayed as a list. The first entry found is displayed with the name Online 1/45 and available address information. The number Brown, Tim of the displayed entry is shown in the top right Avenue 34 corner along with the total number of entries 89567 City...

  • Page 54: Managing Messages

    VoIP phone number. Network mail- boxes are provided by a Gigaset T500 PRO or Gigaset T300 PRO phone system, for example, or you can use a network mailbox offered by an Internet provider.
  • Page 55 Voice mails from numbers marked as private in the directory. Old: Messages that have already been played, or which have been moved to the "Old" folder on the Gigaset telephone system. §§OK§§ Select the desired category and confirm by pressing The stored messages are listed in chronological order.

  • Page 56: Accessing Messages Via The Message Centre

    54, missed calls page Please note The Gigaset T500 PRO and Gigaset T300 PRO phone systems do not distinguish between old and new missed calls. If your phone is connected to this type of phone system, this information is not available.

  • Page 57: Operating Door Interphones

    You can operate one or more door interphones using the phone. Prerequisite: The door interphone must have been configured on the Web configurator or the Gigaset phone system. You will need the the DTMF code of the door opener for configu- ration.

  • Page 58: Configuring Basic Settings

    Configuring basic settings Configuring basic settings Your telephone is preconfigured, but you can change the settings to suit your individual requirements. Setting the date and time The time is displayed, for example, on the idle display as well as for incoming calls. The date and time must therefore be set accurately.

  • Page 59: Setting The Ringer

    Configuring basic settings Time format: Date / Time Select the time format: 24-hour Clock: On: 24-hour format Off: 12-hour format Time: Back Save Time: Date / Time Enter the time in four-digit format, e.g., 0715 for 07:15. Time: 09:10 Time display for this setting in 24-hour for- mat: 07:15 Back Save...
  • Page 60 Configuring basic settings Selecting a ringer melody £ You can choose various ringer settings from the resource directory ( page 116) and config- ure different ringer settings for each VoIP account. ‰ ¢ ¢ ¢ ¢ Settings Audio Settings Ringer Settings Melodies Each configured VoIP account is listed.

  • Page 61: Activating/Deactivating Advisory Tones

    Configuring basic settings Activating/deactivating advisory tones Your phone uses advisory tones to tell you about different activities and statuses. The follow- ing advisory tones can be activated/deactivated independently of each other: Key Tones: Each key press is signalled acoustically. Confirmations: After completing an entry/setting and when a new entry appears in the network mailbox or call list, when you make an incorrect entry or when you scroll to the top of a menu.

  • Page 62: Setting The Display

    Configuring basic settings Renaming ring tone Audio Resource Select the Rename option and press the §§OK§§ display key. Delete Û Delete existing characters. Rename Enter the new name. Back For information on entering text £ page §§OK§§ Press the display key to save the changed name.

  • Page 63: Setting The Language

    Configuring basic settings Setting the contrast The contrast of the display can be set to one of six levels. ‰ ¢ ¢ ¢ Settings Display Contrast Select the required contrast level 1-6. Your Contrast setting is activated immediately so that you can check it and correct it if necessary.

  • Page 64: Resetting The Device To The Default Settings

    Configuring basic settings Resetting the device to the default settings If you give your device to a third party or change workstation, you can delete your individual settings and data by resetting the device to the factory settings. All system settings are reset to the default settings.

  • Page 65: Configuring Settings For The Local Network

    Configuring settings for the local network Configuring settings for the local network All of the settings for connecting your phone to the local network must be correct to enable communication with other devices in the network and phone calls via the Internet. Your phone can be connected to the local network using an Ethernet cable.

  • Page 66: Lan Settings

    Configuring settings for the local network LAN settings You start network configuration via the display menu: ‰ ¢ ¢ Settings Local Network Please note: To get access to network configuration you need to enter the administrator password. The default setting is admin. Selecting the network type Select Network Type.
  • Page 67 Configuring settings for the local network If the Dynamic setting is selected, all further settings are automatically configured. They are displayed and cannot be changed. If you have selected Static as the address type, you must now create the following settings: Local Network –...
  • Page 68 Configuring settings for the local network Pref. DNS Server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.

  • Page 69: Vlan Tagging

    Configuring settings for the local network Prefix Length The prefix length stipulates how many bits of the IP address are used for the network pre- fix. Enter the prefix length that is used in your network. Pref. DNS Server: Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names.
  • Page 70 Configuring settings for the local network ‰ ¢ ¢ Settings Local Network Select VLAN Settings. Local Network §§OK§§ Press the display key to confirm the selec- Pref. DNS Server tion. Altern. DNS Server Select the required setting: VLAN Settings If you do not use VLAN (default). Back LAN Port only If you operate the phone and the PC within...
  • Page 71 Configuring settings for the local network Priorities Data packets from VLANs can be prioritised. The priority determines whether the data traffic from a VLAN is given preferential treatment by the network components. For the LAN port you can define the priority for voice and data separately. In the case of a local network with a lot of data traffic, you can achieve better-quality phone connections by giving a high priority to voice data.

  • Page 72: Web Configurator - Configuring The Phone On A Pc

    The Web configurator provides you with a user interface that you can use to operate and con- figure your Gigaset DE410 IP PRO on the PC. The setup assistant makes it easier for you to set your device up for the first time.

  • Page 73: Understanding The Web Configurator Menu Tree

    Web configurator – configuring the phone on a PC In the following all functions of the Web configurator are described. Please note that in User mode not all functions are available. Please note £ For your security, you should change the default passwords ( page 111).
  • Page 74 Web configurator – configuring the phone on a PC £ Configuration Assistant page 75 £ Settings * Network and Connections LAN Settings page 81 £ Server and Phone Systems page 86 £ QoS Settings page 87 £ VoIP Settings page 88 £...

  • Page 75: Running The Setup Assistant

    Web configurator – configuring the phone on a PC Running the setup assistant Only available in administrator mode. This assistant helps you to configure your phone. It will guide you through all the important steps involved in: – Configuring your phone connections –...
  • Page 76 Configuration via provider profile If your provider does not enable automatic configuration, your Gigaset DE410 IP PRO offers a range of provider profiles that make it easy for you to configure your VoIP accounts. Each pro- file contains the most important configuration settings for the provider concerned.
  • Page 77 Web configurator – configuring the phone on a PC Proxy Server Port Enter the number of the communication port that the SIP proxy uses to send and receive signalling data (SIP port). Port 5060 is used by most VoIP providers. Registration Server Enter the IP address or the DNS name of your registrar server.
  • Page 78 Web configurator – configuring the phone on a PC STUN Refresh Time [sec] Enter the time intervals (seconds) at which the phone should repeat the registration with the STUN server. The repeat is required so that the phone's entry in the tables of the STUN server is retained.
  • Page 79 Web configurator – configuring the phone on a PC Send Settings for DTMF Transmission To send DTMF signals via VoIP, you must define how the key codes are to be converted to DTMF signals and sent: Audio As audible information in the voice channel, i.e., it is not known which key has been pressed.

  • Page 80: Configuring Phone Settings Via The Web Configurator

    Configuring phone settings via the Web configurator Configuring phone settings via the Web configurator The Settings menu of the Web configurator allows you to change settings that you have already made using the phone's display menu or the assistant, or that were the default set- tings when the phone was delivered.

  • Page 81: Settings

    Configuring phone settings via the Web configurator LAN settings Warning If an error occurs when you are changing the LAN settings, the PC connection to the phone may be cancelled and you will no longer have access to the Web configurator. If this happens, you must re-establish phone access to the local network via the display £...
  • Page 82 Configuring phone settings via the Web configurator Please note: – The IP address must be included in the address block used by the router/gateway for the local network. The valid address block is defined by the IP address for the router/ gateway and the subnet mask (see example).
  • Page 83 Configuring phone settings via the Web configurator IPv6 configuration IP Address Type ¤ Select Auto Configuration if your device receives the IP address via a DHCP server. ¤ Select Static if your device receives a fixed IP address. If Auto Configuration is selected, all further settings are made automatically. They are dis- played here and cannot be changed.
  • Page 84 Configuring phone settings via the Web configurator VLAN tagging A local network can be divided into logical subnetworks, so-called VLANs (Virtual Local Area Network, standard IEEE 802.1Q). Multiple VLANs share a physical network and its compo- nents, e.g., switches. Data packets of a VLAN are not forwarded to another VLAN. VLANs are often used to separate the data traffic of different services (Internet telephony, Internet TV, ...) and to define different priorities for the data traffic.
  • Page 85 Configuring phone settings via the Web configurator ¤ Enter the VLAN tag of your virtual network in the VLAN Identifier (1..4094) field. If you have selected LAN and PC Port enter the different VLAN identifiers under VLAN LAN Port and VLAN PC Port. Value range: 1 –...

  • Page 86: Server And Phone Systems

    If your phone is connected to a phone system, select what type of phone system it is. Connected with phone system (sample selection) Gigaset T500/300 The phone is connected to a Gigaset T500 PRO or a Gigaset T300 PRO. These are the recommended phone systems to achieve an optimum support of the telephone features.

  • Page 87: Qos Settings

    Configuring phone settings via the Web configurator Call Manager If the phone is connected to a Gigaset phone system: ¤ Select how you want to accept calls that you initiate via the call manager of the phone sys- tem. The following options are available: via Headset You make the call via the headset connected to the phone.

  • Page 88: Voip Settings

    Configuring phone settings via the Web configurator Warning Do not change these values without consulting your network operator first. A higher value does not necessarily mean a higher priority. The value determines the service class, not the priority. The prioritisation procedure used in each case meets the requirements of this class and is not necessarily suitable for transferring voice data.

  • Page 89: Security Settings

    Configuring phone settings via the Web configurator RTP port Specify the local communication port that the phone should use to receive voice data. Enter an even number between 1024 and 49152. The port number must not be the same as the port number in the SIP port field. If you enter an odd number, the next lowest even number will be selected automatically (e.g., if you enter 5003, then 5002 is set automati- cally).

  • Page 90: Telephony

    Configuring phone settings via the Web configurator Import a local certificate In order for a certificate to be downloaded to your phone, it must be available in your net- work. ¤ Click on Browse to search for the file on your PC or in your network. Select the required file. ¤...

  • Page 91: Connections

    If you want to set up a new connection and your provider allows automatic configuration for the account, click on Start. When the process is complete, the connection is displayed in the list. Connections for the Gigaset DE410 IP PRO The following information is shown for each configured connection: Name/...
  • Page 92 Configuring phone settings via the Web configurator Activating/deactivating connections Only activated connections can be used for Internet telephony. ¤ To use a configured connection, select Active. Specifying a default line for outgoing calls ¤ Select Default Send Account for the connection that you want to use as the default line for your phone calls.

  • Page 93: Audio

    Yes. Please note If your telephone is connected to a Gigaset T500 PRO or Gigaset T300 PRO phone system, calls are managed by the phone system rather than locally using the telephone and are transferred to all phones assigned to it.
  • Page 94 Configuring phone settings via the Web configurator You can set the following parameters for the voice quality: Packed time for RTP packages ¤ Select the interval for sending RTP packets (20 or 30 ms). RTP (Real-time Transport Protocol) is a protocol for the continuous transmission of audio- visual data (streams) via IP-based networks.

  • Page 95: Ring Tones

    Configuring phone settings via the Web configurator G.726 Good voice quality (inferior to that with G.711 but better than with G.729). Your phone supports G.726 with a transmission rate of 32 kbit/s per voice connection. iLbc Average voice quality. This codec works with 30-ms or 20-ms blocks. The data rate is 13.33 kbit/s (30-ms blocks) or 15.2 kbit/s (20-ms blocks).

  • Page 96: Call Divert

    Configuring phone settings via the Web configurator Call divert For each configured VoIP account you can automatically forward incoming calls to another phone number. ¢ ¢ Settings Telephony Call Divert ¤ Specify for each VoIP account in which cases a call should be diverted. None No call divert Call divert for all incoming calls...
  • Page 97 Configuring phone settings via the Web configurator Selecting the country The time zone is determined automatically based on the country you select. ¤ Select the Country in which you are using your phone from the list. Setting dialling codes Depending on your country selection, the international and (if relevant for that country) national dialling codes are entered in the Prefix and Code Number fields automatically.

  • Page 98: Dialling Plans

    Configuring phone settings via the Web configurator Dialling plans Only available in administrator mode. You can use dialling plans to define which phone numbers should be called using which con- figured VoIP account and whether an area code should be dialled first. ¢...

  • Page 99: Do Not Disturb

    Configuring phone settings via the Web configurator Do not disturb (DND) Block individual phone numbers and/or all anonymous calls. You will then be unavailable for these calls; your phone will not ring. ¢ ¢ Settings Telephony Do Not Disturb ¤ Select Yes to activate the Do Not Disturb function.

  • Page 100: Messaging

    Configuring phone settings via the Web configurator Messaging Only available in administrator mode. The Messaging menu provides the option to configure the behaviour of the Message Centre key (MWI = Message Waiting Indication). MWI light The Message Centre allows you to access your voice mails, missed calls, e-mails and missed £...

  • Page 101: Services

    57. Enter the data for the door interphone on this page. Please note The door interphone can also be set up for your phone using the Gigaset phone system. If automatic configuration is permitted, configuration is carried out automatically on your phone.

  • Page 102: Online Directory

    Configuring phone settings via the Web configurator Online directory £ If you want to use an online directory ( page 51), select the provider on this screen who supplies the directory on the Internet. Also specify which service you want to use. ¢...

  • Page 103: Ldap

    Configuring phone settings via the Web configurator ¤ Select the service(s) you want to use: – White Pages public directory supplied on the Internet by the provider entered above – Yellow Pages yellow pages supplied on the Internet by the provider entered above –...
  • Page 104 Configuring phone settings via the Web configurator The Gigaset DE410 IP PRO supports the following attributes: Attribute name Name in the phone Meaning cn sn Name with which the entry is listed (cn = common name, sn = surname) company or o...
  • Page 105 Configuring phone settings via the Web configurator LDAP Number Filter The number filter stipulates the criteria for the automatic completion of telephone num- bers. Example: (|(telephoneNumber=%)(mobile=%)) The percent symbol (%) is then replaced by the part of the telephone number entered by the user.

  • Page 106: Function Keys

    Configuring phone settings via the Web configurator Server Address IP address for the LDAP server in your network. Server Port Port number that is used to provide the LDAP service. Default setting: 389 LDAP Search Base Range in the hierarchical LDAP database where the search begins. All areas have defined designations.
  • Page 107 Configuring phone settings via the Web configurator Programmable keys Your Gigaset DE410 IP PRO allows you to assign frequently used functions or phone numbers to up to 7 keys so that you can access them with one key press. You can increase the number £...
  • Page 108 You can accept an incoming call if you have set the Directed Call Pickup Code. This function is only available if your telephone is connected to a Gigaset phone system. The function key can also be assigned using the phone system.

  • Page 109: System Settings

    Click on Save to save the settings on this screen. Please note If your telephone is connected to a Gigaset T500 PRO or Gigaset T300 PRO phone system function keys assignments can also be downloaded to the phone's keys from the phone system, if automatic configuration is permitted.

  • Page 110: System

    Configuring phone settings via the Web configurator Date and time Only available in administrator mode. On this screen you can specify a time server or enter the date and time manually. ¢ ¢ Settings System Date and Time Defining the time server ¤...

  • Page 111: Security

    Configuring phone settings via the Web configurator Saving settings ¤ Click on Save to save the settings on this screen. Security Access to the Web configurator and administration functions on the phone is password-pro- tected for security purposes. Default settings: User type Password Administrator on Web configurator...

  • Page 112: Display

    Configuring phone settings via the Web configurator Display On this screen you can configure a range of settings for your phone display. ¢ ¢ Settings System Display Setting the display brightness and contrast You can set the display brightness to one of three levels and the contrast to one of six. These measures help to optimise the power consumption of your device.

  • Page 113: Local Contacts

    Configuring phone settings via the Web configurator Local contacts This screen is for managing your local directory. All functions described here are also available £ via the phone’s display menu ( page 47). ¢ ¢ Settings System Local Contacts Black BlackSusan Brown BrownTim Forster ForsterFred Miller MillerPeter...
  • Page 114 Configuring phone settings via the Web configurator Displaying an entry ¤ Click on the arrow in front of the name to display the entry in full. Black BlackSusan ¤ Click on the arrow in the top left to hide the contact details and return to the list. Editing the entry ¤...

  • Page 115: All Calls

    Configuring phone settings via the Web configurator All calls This screen is for managing your call lists. All features described here are also available via the £ phone’s display menu ( page 43). Black Susan Tim Brown Forster Fred unknown White Phil 012222222222 Date/Time...

  • Page 116: Upload Tones

    Configuring phone settings via the Web configurator Loading ringer tones You can download ringer tones from the PC to the device's resource directory. The data on the PC must be in the following format: Format Size WAV CCITT u-Law 8k mono max.

  • Page 117: Save And Restore

    Updating firmware Only available in administrator mode. Firmware updates are available from the Gigaset website www.gigaset.com/pro so you can ensure your phone is always up to date. You can find the current version of your firmware on the Device status screen (page 119).
  • Page 118 Configuring phone settings via the Web configurator Any PC connected to the phone will not be able to access the local network and the Internet during the firmware update. ¢ ¢ Settings System Firmware Update Updating firmware automatically ¤ Select Yes for Automatic check for software updates and/or Automatic check for profile updates.

  • Page 119: Checking The Status Of The Phone

    Checking the status of the phone Checking the status of the phone Only available in administrator mode. You will find information about the status of the phone and diagnostic information in the Sta- tus menu. Device ¢ Status Device This screen shows general information about your phone. IP Configuration IP Address The phone's current IP address within the local network.

  • Page 120: Pcap Logging

    Checking the status of the phone This information is useful for diagnosing errors and can be of use to Customer Care for prob- lem solving. ¤ Click on Reload to update the display. ¤ Click on Delete all entries to delete the entries. PCAP logging ¢...

  • Page 121: Accessories

    Service (Customer Care) You have questions? You can find help quickly in this User Manual and at www.gigaset.com/pro. If you have further queries regarding your Gigaset Professional phone system please contact the dealer you bought your phone system from. Questions and answers If you have any queries about the use of your telephone, visit our website at www.gigaset.com/pro...

  • Page 122: Protecting Our Environment

    Protecting our environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environ- ment. The aim of our global activity is to secure sustainable life resources for humanity. We are committed to a responsibility for our products that comprises their entire life cycle.

  • Page 123: Appendix

    Switzerland) is subject to national approval. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential require- ments and other relevant regulations laid down in Directive 1999/5/EC. A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address: www.gigaset.com/docs...

  • Page 124: Using Insert Strips

    Using insert strips The phone is supplied with insert strips for the function keys. If you require more blank insert strips for the function keys, they are available as a PDF file at www.gigaset.com/pro. Using Gigaset QuickSync – additional functions for the PC interface You can synchronise your handset directory with Outlook.
  • Page 125 Appendix Additional service features *Q + Target phone Activating the general redirect function for all calls number (Always) to one target phone number. *Q Q Deactivating the redirect function. *Q2 + Target phone Activating the redirect function for all calls to the target *Q2Q number phone number when busy.

  • Page 126: Specifications

    Appendix Specifications 2 port LAN switch: 10 Mbit, 100 Mbit Headset connections corded Power supply 100–240 V, ~50/60 Hz Power over Ethernet PoE, IEEE 802.3af, class 3 Power consumption (standby) 4.6 W Environmental conditions in operation ±0°C to +45°C, 10% to 95% relative humidity Language codecs G.711 μ-law/a-law, G.722, G.726, G.729AB, iLbc Quality of Service (QoS)

  • Page 127: Open Source Software

    Open Source software. Information on license rights and copyright Your Gigaset device includes Open Source software that is subject to the GNU General Public License (GPL) / the GNU Lesser General Public License (LGPL). The corresponding license conditions are shown at the end of this section, in their original version.
  • Page 128 Open Source Software To protect your rights, we need to impose restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate into certain responsi- bilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have.
  • Page 129 Open Source Software 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
  • Page 130 Open Source Software The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compi- lation and installation of the executable.
  • Page 131 Open Source Software is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this Licence.
  • Page 132 Open Source Software How to apply these terms to your new programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.

  • Page 133: Glossary

    Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an out- bound proxy.
  • Page 134 Glossary Call waiting = CW. VoIP provider feature. A beep during a call indicates that another caller is waiting. You can accept or reject the second call. You can activate/deactivate the feature. Call divert See Call divert. Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time.
  • Page 135 You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (several) Web server(s) on the Internet (e.g., www.gigaset.com). The domain name is assigned to the relevant IP address by DNS. www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...
  • Page 136 Glossary DSCP Differentiated Service Code Point See Quality of Service (QoS). Digital Subscriber Line Data transfer technology which allows Internet access over conventional phone lines. Pre- requisites: DSL modem and the appropriate service offered by the Internet provider. DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber connectors con- verge.
  • Page 137 Glossary Firewall You can use a firewall to protect your network against unauthorised external access. This involves combining various measures and technologies (hardware and/or software) to control the flow of data between a private network you wish to protect and an unpro- tected network (e.g., the Internet).
  • Page 138 Glossary G.726 Standard for a codec. G.726 delivers a good voice quality. It is inferior to the quality with codec G.711 but better than with G.729. G.729A/B Standard for a codec. The voice quality is more likely to be lower with G.729A/B. As a result of the high level of compression, the necessary bandwidth is only around 8 kbit/s per voice connection, but the delay is around 15 ms.
  • Page 139 Glossary Instant messaging Service that uses a client program to allow chatting in real time, i.e., to send brief messages to other subscribers on the Internet. Internet Global WAN. A series of protocols known as TCP/IP have been defined for exchanging data.
  • Page 140 Glossary LDAP Lightweight Directory Access Protocol Service for managing directories across a network. LDAP is used to store and access information about individuals who are part of an organi- sation (e.g., employees). Local IP address The local or private IP address is the address for a network component in the local network (LAN).
  • Page 141 Glossary VoIP telephones behind a NAT router cannot be reached by VoIP servers (on account of the private IP address). To "bypass" NAT it is possible to either use ALG in the router, STUN in the VoIP telephone or an outbound proxy for the VoIP provider. If an outbound proxy is made available you must allow for this in the VoIP settings for your phone.
  • Page 142 Glossary Protocol Describes the agreements for communicating within a network. It contains rules for open- ing, administering and closing a connection, about data formats, time frames and possible error handling. Proxy/Proxy server Computer program that controls the exchange of data between client and server in com- puter networks.
  • Page 143 Glossary Routing Routing is the transfer of data packets to another subscriber in your network. On their way to the recipient, the data packets are sent from one router to the next until they reach their destination. If data packets were not forwarded in this way, a network like the Internet would not be possible.
  • Page 144 Glossary STUN Simple Transversal of UDP over NAT NAT control mechanism. STUN is a data protocol for VoIP telephones. STUN replaces the private IP address in the VoIP telephone data packets with the public address of the secure private network. To con- trol data transfer, a STUN server is also required on the Internet.
  • Page 145 Glossary Uniform Resource Identifier Character sequence for identifying resources (e.g., e-mail recipient, www.gigaset.com, files). On the Internet, URIs are used as a unique identification for resources. URIs are also described as SIP addresses. URIs can be entered in the phone as a number. By dialling a URI, you can call an Internet subscriber with VoIP equipment.

  • Page 146: Index

    Index Index Numerics ....... Call list ......all calls .
  • Page 147 Index Codec Dialling a number ........G.711 a law from directory (display) G.711 μ...
  • Page 148 DNS server ....Gigaset QuickSync ....alternate .
  • Page 149 Index ......IP address LDAP filter ......
  • Page 150 Index ......Mute key Mute see Muting Park + Orbit Muting ....... .
  • Page 151 Index ........... . Ringer Specifications .
  • Page 152 Index vCard ....... . Web configurator ..... .
  • Page 153 A31008-M2219-L101-5-7619 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

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