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Summary of Contents for Gigaset DE310
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Page 2: Gigaset De310 Ip Pro - More Than Just A Telephone
Connection to a Gigaset T500 PRO or Gigaset T300 PRO Gigaset phone system Connect your telephone to a Gigaset phone system and make use of a shared line with colleagues and central management of your call lists or call switching, for example. -
Page 3: Phone Overview
Phone overview Phone overview Keys £ 1 Mute key Activate/deactivate microphone (mute) page 33 £ 2 Headset key Make call via headset page 31 £ 3 Speaker key Activate/deactivate speaker page 33 £ 4 Volume key Depending on the operating mode: Adjust the volume of the page 32 speaker, receiver, headset or ringer £... -
Page 4: Understanding Light Emitting Diodes (Leds)
Phone overview £ 11 Conference key Initiate conference call page 36 £ 12 Transfer key Transfer call to another party page 37 Understanding Light Emitting Diodes (LEDs) £ Flashes Incoming call. page 31 £ Lights up Call is being made via the speaker. page 33 £... -
Page 5: Table Of Contents
Contents Gigaset DE310 IP PRO – More than just a telephone ......2 Phone overview ............3 Keys . - Page 6 Authorisation ............... 115 Using Gigaset QuickSync – additional functions for the PC interface ....116 Key combinations for phone system functions .
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Page 7: Following Safety Precautions
They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Technical Data"). The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms. -
Page 8: Using The Phone In Different Scenarios
Using your phone in a professional environment with phone system and server structure If you use your Gigaset DE310 IP PRO in a corporate network with a telephone infrastructure, your phone incorporates functions and data from the phone system and servers. - Page 9 – The phone system can be backed up to a server or the system can be started via the net- work – Online directories (LDAP) can be managed centrally Using your phone in a simplified environment without a phone system You can also use your Gigaset DE310 IP PRO without a phone system. Internet Connection ISDN, SIP provider §§1§§...
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Page 10: First Steps
First steps First steps Check the package contents Telephone: Gigaset DE310 IP PRO Receiver with cable for connection to the phone Ethernet cable for connecting a PC Wall bracket Tool for fixing the handset retainer when mounting the device on the wall. -
Page 11: Setting Up And Connecting The Device
First steps Firmware update Whenever there are new or improved functions for your Gigaset, firmware updates are made available for you to download to your phone (page 109). If this results in operational changes to your phone, a new version of this user guide or the necessary amendments are published on the Internet at www.gigaset.com/pro. - Page 12 First steps Connecting the receiver §§1§§ Insert the connector, which can be found on the longer straight end of the connection ca- ble, into the connection port on the bottom of the phone. §§2§§ Place the straight part of the cable in the cable recess provided. Insert the other jack on the connection cable into the port on the receiver.
- Page 13 Please exclusively use a shielded cable for the connection. Warning If you connect your Gigaset DE310 IP PRO to a PoE-capable Ethernet switch (PoE class IEEE802.3af ), it will be supplied with power via PoE (Power over Ethernet). The PoE network...
- Page 14 Connect the other end of the Ethernet cable to a LAN port on the PC. Please note You can operate and configure your Gigaset DE310 IP PRO using this or any other PC within the local network. For more information please see the chapter Web configurator –...
- Page 15 Connecting a device to the mains power supply (if required) Your Gigaset DE310 IP PRO is supplied with sufficient power by PoE (Power over Ethernet) and does not need to be connected to the mains power supply. Prerequisite: The device is con- £...
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Page 16: Wall Mounting
§§3§§ hole can be found on the rear of the device ( Wall mounting It is also possible to mount the Gigaset DE310 IP PRO on the wall using the supplied wall bracket. ¤ Unplug the cables from the phone before you begin. -
Page 17: Keys
First steps Connecting a headset You can connect a headset via the RJ9 connector of your Gigaset DE310 IP PRO. ¤ Connect the cable for the headset to the RJ9 connector on the phone. Setting up the device (for the first time) Your device will start automatically as soon as it is connected to the mains power supply. -
Page 18: Establishing A Connection To The Local Network
First steps ¤ Use the navigation key to select the required time zone. ¤ Select Time Zone §OK§ Press the display key under to confirm (GMT) GMT, Dublin, your selection. When you have made your selection, press the end key to return to the last entry screen. - Page 19 First steps ¤ §§No§§ Select if you want to use the display menu to configure the network at a later date £ page 61). §§Yes§§§ If you selected , you can configure the network immediately. Depending on your selection, additional Network Type screens may be displayed so you can enter Back...
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Page 20: Proceeding
Now you have successfully set up your phone, you can adapt it to your personal requirements. Use the following guide to quickly locate the most important topics. If you are unfamiliar with menu-driven devices such as other Gigaset telephones, you should first read the section entitled... -
Page 21: Using The Phone
Using the phone Using the phone You have a range of options for operating and configuring your Gigaset DE310 IP PRO in a way that is convenient for you. The keypad and display allow quick and clear access to your phone’s features. -
Page 22: Writing And Editing Text
Using the phone Writing and editing text A text editor is provided for entering text via the keypad. Enter the text. Each key between is assigned sev- First Name: eral letters and digits. Press the relevant key a certain number of times to enter a particular j k l character. -
Page 23: Navigation Key
Using the phone Navigation key The navigation key enables you to access important telephone functions quickly. You can use it to scroll through lists and directories with ease. In idle status Open Open Open redial list main menu directory In menus and lists Depending on the operating situation: §§OK§§... -
Page 24: Using The Menus
Using the phone Using the menus Your telephone's functions are accessed using a menu that has a number of levels. Opening the main menu ‰ ¤ When the phone is in idle status, press the centre of the navigation key The display menu functions are shown with the respective icons. -
Page 25: Understanding The Operating Steps
Using the phone Understanding the operating steps The operating steps used to navigate through the display menu are shown in abbreviated form. For example, setting the ringer volume ‰ ¢ ¢ ¢ ¢ Settings Audio Settings Ringer Settings Volume means: ¤... -
Page 26: Menu Tree
Using the phone Menu tree The following menu tree shows all the components of the display menu. £ Select Services Next Call anonymous page 34 £ All Calls anonymous page 34 £ Call Divert page 37 £ Call Waiting page 35 £... -
Page 27: Operating Via The Pc
Using the phone Operating via the PC You can operate the main functions of your phone from your PC by using the Web configura- tor. Starting the Web configurator To start the Web configurator, you need the IP address of your phone. You will find this via the display menu of the telephone in the LAN settings for the device: ‰... -
Page 28: Making Calls
Making calls Making calls Calling You make your calls using the default account if you do not make another selection. The first account that is created is used as the default account. You can change this using the Web con- £... - Page 29 Making calls Dialling a number from the directory You can save up to 200 entries in the local directory. You can create directory entries and man- £ age them quickly and easily using the Web configurator ( page 105) or the phone's display £...
- Page 30 Making calls Viewing call lists and dialling numbers È Open the required call list: Open the redial list using the navigation key Open the list of missed calls in the Message Centre. §§Calls§§ Or use the display key §§Call§§ Press display key to show the call lists. Select list: 18 MyName 18/02/2011...
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Page 31: Receiving Incoming Calls
Making calls Receiving incoming calls You hear the ringer and the speaker key flashes. The display shows the caller's number (where calling line identification is permitted £ §§1§§ page 34) and their name, if they are saved in × Black, Susan the directory. -
Page 32: Using Functions When Making A Telephone Call
Making calls Using functions when making a telephone call Display when establishing a connection or during a call The display shows Ô Õ The VoIP account you are using to make the §§1§§ Connection 09:13 call. Black, Susan The caller's number (where calling line identi- £... -
Page 33: Do Not Disturb (Dnd) Function
94). Once you activate the blacklist function, calls from these numbers will not be put through. If your phone is connected to a Gigaset phone system you can also control this func- tion using the phone system‘s function keys. -
Page 34: Making A Call To Multiple Participants
Making calls Anonymous calling – withholding caller ID You can make anonymous calls (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when making outgoing calls. You are calling anonymously. Prerequisite: Anonymous calls are only possible via VoIP connections through providers that support the "anonymous calling"... - Page 35 Making calls Accepting/rejecting call waiting You hear the call waiting tone during a phone call. The display shows the caller's number (where calling line identification is permitted £ Call Waiting §§1§§ page 34) and their name, if they are saved in ×...
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Page 36: Initiating A Conference
Making calls Call swapping You are speaking to one participant and a second is on hold; this may be because you have accepted a waiting call or have placed one caller on hold. Press the consultation key to swap from one caller to the other. Initiating a consultation call with a third participant: §§Add Part.§§... -
Page 37: Setting Up Call Divert (Cd)
Making calls Transferring a call to another number You are speaking to one participant and you want to transfer the call to a third participant. Transfer without consultation: Press the transfer key. The call is placed on hold. Enter the phone number for the participant to whom you want to transfer the call. - Page 38 Call divert using the phone system If your Gigaset DE310 IP PRO is connected to a Gigaset phone system, call divert is saved to the phone system and not the phone. In this case you can setup the call divert easily via the Gigaset phone system.
- Page 39 Making calls If there are multiple numbers assigned to the account on the phone system, these are dis- played. Select the number for which you wish to set up a divert. §§OK§§ Press the display key to confirm the selection. The account and number selected are shown in §§3§§...
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Page 40: Using The Call Lists
107). If your telephone is connected to a Gigaset T500 PRO or Gigaset T300 PRO phone system, calls are managed by the phone system rather than locally using the telephone and are transferred to all phones assigned to it. - Page 41 Using the call lists Information on the entry: Phone number of the caller/called party. If the number is saved in the directory, the name is displayed instead. VoIP account on which the call was made/received. Date and time of the call. Outgoing calls also include the duration of the connection. The information displayed is determined by the information transferred by the caller and whether or not the caller appears in the directory.
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Page 42: Dialling A Number From A List
Using the call lists Dialling a number from a list You have the following options for dialling a phone number from a list: Scroll through the list to the required name. All Calls Lift the receiver. 2/30 š Black, Susan The number is dialled. -
Page 43: Deleting An Entry Or List
Using the call lists Deleting an entry or list §§Options§§ Press the display key. Select the required action: Delete Entry or Delete List Delete Entry §§OK§§ Press the display key to confirm the Back action. You must confirm the action again. -
Page 44: Using Directories
Using directories Using directories The options are: Local directory £ LDAP directory page 47 £ Personal or public online directory page 48 Please note £ The local directory can also be accessed via the Web configurator ( page 105). The default directory is the local directory. This is the directory that you can open with key and the directory to which entries are saved using the "Copy to Directory"... -
Page 45: Displaying An Entry
Using directories Displaying an entry Scroll through the list to the required name. Black, Susan §§View§§ Press the display key. The entry is shown as in the figure on page View Options Creating a new entry §§Options§§ Press the display key. §§OK§§... - Page 46 Using directories Changing the default number The default phone number is the first number in the list and is dialled first. You can change the default phone number. Scroll to the required directory entry. §§Options§§ Press the display key. Peter Smith 0134567890 Select Change Default No..
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Page 47: Using An Ldap Directory
Using directories Using an LDAP directory If your corporate network provides a directory via an LDAP server, you can access this on your phone (LDAP = Lightweight Directory Access Protocol). Prerequisite: You have set up this £ function via the Web configurator ( page 98). -
Page 48: Using Online Directories
Using directories Using online directories Online directories are available on the Internet. You can: Use public online directories that are available on the Internet, such as KlickTel or the Yel- low Pages and Create a personal online directory if your provider permits this. £... - Page 49 Using directories Searching for an entry in the online directory You can search for a phone number or a name. Searching for a number Enter the surname and city of the Surname: subscriber you are looking for. For information on entering text, £...
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Page 50: Search Results
Using directories Search results The search results are displayed as a list. The first entry found is displayed with the name Brown, Tim 1/45 and available address information. If more than 99 entries are found, a message Name Search including the number of results found is dis- played. -
Page 51: Managing Messages
VoIP phone number. Network mail- boxes are provided by a Gigaset T500 PRO or Gigaset T300 PRO phone system, for example, or you can use a network mailbox offered by an Internet provider. - Page 52 Voice mails from numbers marked as private in the directory. Old: Messages that have already been played, or which have been moved to the "Old" folder on the Gigaset telephone system. §§OK§§ Select the desired category and confirm by pressing The stored messages are listed in chronological order.
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Page 53: Accessing Messages Via The Message Centre
51, missed calls page Please note The Gigaset T500 PRO and Gigaset T300 PRO phone systems do not distinguish between old and new missed calls. If your phone is connected to this type of phone system, this information is not available. -
Page 54: Operating Door Interphones
You can operate one or more door interphones using the phone. Prerequisite: The door interphone must have been configured on the Web configurator or the Gigaset phone system. You will need the the DTMF code of the door opener for configu- ration. -
Page 55: Configuring Basic Settings
Configuring basic settings Configuring basic settings Your telephone is preconfigured, but you can change the settings to suit your individual requirements. Setting the date and time The time is displayed, for example, on the idle display as well as for incoming calls. The date and time must therefore be set accurately. -
Page 56: Setting The Ringer
Configuring basic settings Time: Enter the time in four-digit format, e.g., Time: 0715 for 07:15. 09:10 Time display for this setting in 24-hour for- Back Save mat: 07:15 Time display for this setting in 12-hour for- mat: 07:15 AM §§Save§§ Press the display key to save your settings. - Page 57 Configuring basic settings Selecting a ringer melody £ You can choose various ringer settings from the resource directory ( page 108) and config- ure different ringer settings for each VoIP account. ‰ ¢ ¢ ¢ ¢ Settings Audio Settings Ringer Settings Melodies Each configured VoIP account is listed.
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Page 58: Activating/Deactivating Advisory Tones
Configuring basic settings Activating/deactivating advisory tones Your phone uses advisory tones to tell you about different activities and statuses. The follow- ing advisory tones can be activated/deactivated independently of each other: Key Tones: Each key press is signalled acoustically. Confirmations: After completing an entry/setting and when a new entry appears in the network mailbox or call list, when you make an incorrect entry or when you scroll to the top of a menu. -
Page 59: Setting The Display
Configuring basic settings Setting the display When setting the display, you can configure the backlight and the contrast. Setting the backlight The brightness of the backlight for the display can be set to one of three levels. If the display backlight is deactivated, it can be reactivated by pressing any key or by an incoming call. -
Page 60: Resetting The Device To The Default Settings
Configuring basic settings Resetting the device to the default settings If you give your device to a third party or change workstation, you can delete your individual settings and data by resetting the device to the factory settings. All system settings are reset to the default settings. -
Page 61: Configuring Settings For The Local Network
Configuring settings for the local network Configuring settings for the local network All of the settings for connecting your phone to the local network must be correct to enable communication with other devices in the network and phone calls via the Internet. Your phone can be connected to the local network using an Ethernet cable. -
Page 62: Lan Settings
Configuring settings for the local network LAN settings You start network configuration via the display menu: ‰ ¢ ¢ Settings Local Network Please note: To get access to network configuration you need to enter the administrator password. The default setting is admin. Selecting the network type Select Network Type. - Page 63 Configuring settings for the local network IP Address Enter an IP address for your phone. This IP address allows your phone to be reached by other subscribers in your local network (e.g., PC). The IP address comprises four individual groups of numbers with decimal values from 0 to 255 that are separated by a dot, e.g., 192.168.2.1.
- Page 64 Configuring settings for the local network IPv6 configuration Select IP Address Type. §§OK§§ Press the display key to confirm the selec- Auto-Configuration tion. Select Auto-Configuration if your device Back Select receives the IP address via a DHCP server. Select Static if your device receives a fixed IP address.
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Page 65: Vlan Tagging
Configuring settings for the local network VLAN tagging A local network can be divided into logical subnetworks, so-called VLANs (Virtual Local Area Network, standard IEEE 802.1Q). Multiple VLANs share a physical network and its compo- nents, e.g., switches. Data packets of a VLAN are not forwarded to another VLAN. VLANs are often used to separate the data traffic of different services (Internet telephony, Internet TV, ...) and to define different priorities for the data traffic. - Page 66 Configuring settings for the local network Priorities Data packets from VLANs can be prioritised. The priority determines whether the data traffic from a VLAN is given preferential treatment by the network components. For the LAN port you can define the priority for voice and data separately. In the case of a local network with a lot of data traffic, you can achieve better-quality phone connections by giving a high priority to voice data.
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Page 67: Web Configurator - Configuring The Phone On A Pc
The Web configurator provides you with a user interface that you can use to operate and con- figure your Gigaset DE310 IP PRO on the PC. The setup assistant makes it easier for you to set your device up for the first time. -
Page 68: Understanding The Web Configurator Menu Tree
Web configurator – configuring the phone on a PC In the following all functions of the Web configurator are described. Please note that in User mode not all functions are available. Please note £ For your security, you should change the default passwords ( page 103). - Page 69 Web configurator – configuring the phone on a PC £ Configuration Assistant page 70 £ Settings * Network and Connections LAN Settings page 76 £ Server and Phone Systems page 81 £ QoS Settings page 82 £ VoIP Settings page 83 £...
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Page 70: Running The Setup Assistant
Web configurator – configuring the phone on a PC Running the setup assistant Only available in administrator mode. This assistant helps you to configure your phone. It will guide you through all the important steps involved in: – Configuring your phone connections –... - Page 71 Configuration via provider profile If your provider does not enable automatic configuration, your Gigaset DE310 IP PRO offers a range of provider profiles that make it easy for you to configure your VoIP accounts. Each pro- file contains the most important configuration settings for the provider concerned.
- Page 72 Web configurator – configuring the phone on a PC Proxy Server Port Enter the number of the communication port that the SIP proxy uses to send and receive signalling data (SIP port). Port 5060 is used by most VoIP providers. Registration Server Enter the IP address or the DNS name of your registrar server.
- Page 73 Web configurator – configuring the phone on a PC STUN Refresh Time [sec] Enter the time intervals (seconds) at which the phone should repeat the registration with the STUN server. The repeat is required so that the phone's entry in the tables of the STUN server is retained.
- Page 74 Web configurator – configuring the phone on a PC Send Settings for DTMF Transmission To send DTMF signals via VoIP, you must define how the key codes are to be converted to DTMF signals and sent: Audio As audible information in the voice channel, i.e., it is not known which key has been pressed.
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Page 75: Configuring Phone Settings Via The Web Configurator
Configuring phone settings via the Web configurator Configuring phone settings via the Web configurator The Settings menu of the Web configurator allows you to change settings that you have already made using the phone's display menu or the assistant, or that were the default set- tings when the phone was delivered. -
Page 76: Settings
Configuring phone settings via the Web configurator LAN settings Warning If an error occurs when you are changing the LAN settings, the PC connection to the phone may be cancelled and you will no longer have access to the Web configurator. If this happens, you must re-establish phone access to the local network via the display £... - Page 77 Configuring phone settings via the Web configurator Please note: – The IP address must be included in the address block used by the router/gateway for the local network. The valid address block is defined by the IP address for the router/ gateway and the subnet mask (see example).
- Page 78 Configuring phone settings via the Web configurator IPv6 configuration IP Address Type ¤ Select Auto Configuration if your device receives the IP address via a DHCP server. ¤ Select Static if your device receives a fixed IP address. If Auto Configuration is selected, all further settings are made automatically. They are dis- played here and cannot be changed.
- Page 79 Configuring phone settings via the Web configurator VLAN tagging A local network can be divided into logical subnetworks, so-called VLANs (Virtual Local Area Network, standard IEEE 802.1Q). Multiple VLANs share a physical network and its compo- nents, e.g., switches. Data packets of a VLAN are not forwarded to another VLAN. VLANs are often used to separate the data traffic of different services (Internet telephony, Internet TV, ...) and to define different priorities for the data traffic.
- Page 80 Configuring phone settings via the Web configurator ¤ Enter the VLAN tag of your virtual network in the VLAN Identifier (1..4094) field. If you have selected LAN and PC Port enter the different VLAN identifiers under VLAN LAN Port and VLAN PC Port. Value range: 1 –...
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Page 81: Server And Phone Systems
If your phone is connected to a phone system, select what type of phone system it is. Connected with phone system (sample selection) Gigaset T500/300 The phone is connected to a Gigaset T500 PRO or a Gigaset T300 PRO. These are the recommended phone systems to achieve an optimum support of the telephone features. -
Page 82: Qos Settings
Configuring phone settings via the Web configurator Call Manager If the phone is connected to a Gigaset phone system: ¤ Select how you want to accept calls that you initiate via the call manager of the phone sys- tem. The following options are available: via Headset You make the call via the headset connected to the phone. -
Page 83: Voip Settings
Configuring phone settings via the Web configurator Warning Do not change these values without consulting your network operator first. A higher value does not necessarily mean a higher priority. The value determines the service class, not the priority. The prioritisation procedure used in each case meets the requirements of this class and is not necessarily suitable for transferring voice data. -
Page 84: Security Settings
Configuring phone settings via the Web configurator RTP port Specify the local communication port that the phone should use to receive voice data. Enter an even number between 1024 and 49152. The port number must not be the same as the port number in the SIP port field. If you enter an odd number, the next lowest even number will be selected automatically (e.g., if you enter 5003, then 5002 is set automati- cally). -
Page 85: Telephony
Configuring phone settings via the Web configurator Import a local certificate In order for a certificate to be downloaded to your phone, it must be available in your net- work. ¤ Click on Browse to search for the file on your PC or in your network. Select the required file. ¤... -
Page 86: Connections
If you want to set up a new connection and your provider allows automatic configuration for the account, click on Start. When the process is complete, the connection is displayed in the list. Connections for the Gigaset DE310 IP PRO The following information is shown for each configured connection: Name/... - Page 87 Configuring phone settings via the Web configurator Activating/deactivating connections Only activated connections can be used for Internet telephony. ¤ To use a configured connection, select Active. Specifying a default line for outgoing calls ¤ Select Default Send Account for the connection that you want to use as the default line for your phone calls.
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Page 88: Audio
Yes. Please note If your telephone is connected to a Gigaset T500 PRO or Gigaset T300 PRO phone system, calls are managed by the phone system rather than locally using the telephone and are transferred to all phones assigned to it. - Page 89 Configuring phone settings via the Web configurator You can set the following parameters for the voice quality: Packed time for RTP packages ¤ Select the interval for sending RTP packets (20 or 30 ms). RTP (Real-time Transport Protocol) is a protocol for the continuous transmission of audio- visual data (streams) via IP-based networks.
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Page 90: Ring Tones
Configuring phone settings via the Web configurator G.726 Good voice quality (inferior to that with G.711 but better than with G.729). Your phone supports G.726 with a transmission rate of 32 kbit/s per voice connection. iLbc Average voice quality. This codec works with 30-ms or 20-ms blocks. The data rate is 13.33 kbit/s (30-ms blocks) or 15.2 kbit/s (20-ms blocks). -
Page 91: Call Divert
Configuring phone settings via the Web configurator Call divert For each configured VoIP account you can automatically forward incoming calls to another phone number. ¢ ¢ Settings Telephony Call Divert ¤ Specify for each VoIP account in which cases a call should be diverted. None No call divert Call divert for all incoming calls... - Page 92 Configuring phone settings via the Web configurator Selecting the country The time zone is determined automatically based on the country you select. ¤ Select the Country in which you are using your phone from the list. Setting dialling codes Depending on your country selection, the international and (if relevant for that country) national dialling codes are entered in the Prefix and Code Number fields automatically.
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Page 93: Dialling Plans
Configuring phone settings via the Web configurator Dialling plans Only available in administrator mode. You can use dialling plans to define which phone numbers should be called using which con- figured VoIP account and whether an area code should be dialled first. ¢... -
Page 94: Do Not Disturb
Configuring phone settings via the Web configurator Do not disturb (DND) Block individual phone numbers and/or all anonymous calls. You will then be unavailable for these calls; your phone will not ring. ¢ ¢ Settings Telephony Do Not Disturb ¤ Select Yes to activate the Do Not Disturb function. -
Page 95: Messaging
Configuring phone settings via the Web configurator Messaging Only available in administrator mode. The Messaging menu provides the option to configure the behaviour of the Message Centre key (MWI = Message Waiting Indication). MWI light The Message Centre allows you to access your voice mails, missed calls, e-mails and missed £... -
Page 96: Services
54. Enter the data for the door interphone on this page. Please note The door interphone can also be set up for your phone using the Gigaset phone system. If automatic configuration is permitted, configuration is carried out automatically on your phone. -
Page 97: Online Directory
Configuring phone settings via the Web configurator Online directory £ If you want to use an online directory ( page 48), select the provider on this screen who supplies the directory on the Internet. Also specify which service you want to use. ¢... -
Page 98: Ldap
Configuring phone settings via the Web configurator ¤ Select the service(s) you want to use: – White Pages public directory supplied on the Internet by the provider entered above – Yellow Pages yellow pages supplied on the Internet by the provider entered above –... - Page 99 Configuring phone settings via the Web configurator The Gigaset DE310 IP PRO supports the following attributes: Attribute name Name in the phone Meaning cn sn Name with which the entry is listed (cn = common name, sn = surname) company or o...
- Page 100 Configuring phone settings via the Web configurator LDAP Number Filter The number filter stipulates the criteria for the automatic completion of telephone num- bers. Example: (|(telephoneNumber=%)(mobile=%)) The percent symbol (%) is then replaced by the part of the telephone number entered by the user.
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Page 101: Function Keys
Configuring phone settings via the Web configurator Server Address IP address for the LDAP server in your network. Server Port Port number that is used to provide the LDAP service. Default setting: 389 LDAP Search Base Range in the hierarchical LDAP database where the search begins. All areas have defined designations. -
Page 102: System Settings
Configuring phone settings via the Web configurator System settings You can create the following settings in the System menu: Define the date and time or time server £ Change the security passwords for administrator and user identification ( page 103) £... -
Page 103: Security
Configuring phone settings via the Web configurator Entering the date and time manually ¤ Select No for Automatic adjustment of system time with time server.. ¤ Enter the Date and Time: – Time format: ss:mm – Date format: dd.mm.yyyy ¤ Click on Save to save the settings. -
Page 104: Display
Configuring phone settings via the Web configurator ¤ For security reasons, the passwords are not displayed. Select the option Password visible, to display the passwords in plain text. Saving settings ¤ Click on Save to save the settings on this screen. Display On this screen you can configure a range of settings for your phone display. -
Page 105: Local Contacts
Configuring phone settings via the Web configurator Local contacts This screen is for managing your local directory. All functions described here are also available £ via the phone’s display menu ( page 44). ¢ ¢ Settings System Local Contacts Black BlackSusan Brown BrownTim Forster ForsterFred Miller MillerPeter... - Page 106 Configuring phone settings via the Web configurator Displaying an entry ¤ Click on the arrow in front of the name to display the entry in full. Black BlackSusan ¤ Click on the arrow in the top left to hide the contact details and return to the list. Editing the entry ¤...
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Page 107: All Calls
Configuring phone settings via the Web configurator All calls This screen is for managing your call lists. All features described here are also available via the £ phone’s display menu ( page 40). Black Susan Tim Brown Forster Fred unknown White Phil 012222222222 Date/Time... -
Page 108: Upload Tones
Configuring phone settings via the Web configurator Loading ringer tones You can download ringer tones from the PC to the device's resource directory. The data on the PC must be in the following format: Format Size WAV CCITT u-Law 8k mono max. -
Page 109: Save And Restore
Updating firmware Only available in administrator mode. Firmware updates are available from the Gigaset website www.gigaset.com/pro so you can ensure your phone is always up to date. You can find the current version of your firmware on the Device status screen (page 111). - Page 110 Configuring phone settings via the Web configurator Any PC connected to the phone will not be able to access the local network and the Internet during the firmware update. ¢ ¢ Settings System Firmware Update Updating firmware automatically ¤ Select Yes for Automatic check for software updates and/or Automatic check for profile updates.
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Page 111: Checking The Status Of The Phone
Checking the status of the phone Checking the status of the phone Only available in administrator mode. You will find information about the status of the phone and diagnostic information in the Sta- tus menu. Device ¢ Status Device This screen shows general information about your phone. IP Configuration IP Address The phone's current IP address within the local network. -
Page 112: Pcap Logging
Checking the status of the phone This information is useful for diagnosing errors and can be of use to Customer Care for prob- lem solving. ¤ Click on Reload to update the display. ¤ Click on Delete all entries to delete the entries. PCAP logging ¢... -
Page 113: Service (Customer Care)
Service (Customer Care) You have questions? You can find help quickly in this User Manual and at www.gigaset.com/pro. If you have further queries regarding your Gigaset Professional phone system please contact the dealer you bought your phone system from. Questions and answers If you have any queries about the use of your telephone, visit our website at www.gigaset.com/pro... -
Page 114: Protecting Our Environment
Protecting our environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environ- ment. The aim of our global activity is to secure sustainable life resources for humanity. We are committed to a responsibility for our products that comprises their entire life cycle. -
Page 115: Appendix
Switzerland) is subject to national approval. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential require- ments and other relevant regulations laid down in Directive 1999/5/EC. A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address:... -
Page 116: Using Gigaset Quicksync - Additional Functions For The Pc Interface
This program is available on the Internet at www.gigaset.com/pro. Key combinations for phone system functions To access the functions of Gigaset T300 PRO/Gigaset T500 PRO phone systems the following key combinations are available: + Phone number Marking calls as private. - Page 117 Appendix Additional service features *Q + Target phone Activating the general redirect function for all calls *Q Q number (Always) to one target phone number. Deactivating the redirect function. *Q2 + Target phone Activating the redirect function for all calls to the target number phone number when busy.
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Page 118: Specifications
Appendix Specifications 2 port LAN switch: 10 Mbit, 100 Mbit Headset connections corded Power supply 100–240 V, ~50/60 Hz Power over Ethernet PoE, IEEE 802.3af, class 3 Power consumption (standby) 4.6 W Environmental conditions in operation ±0°C to +45°C, 10% to 95% relative humidity Language codecs G.711 μ-law/a-law, G.722, G.726, G.729AB, iLbc Quality of Service (QoS) -
Page 119: Open Source Software
Open Source software. Information on license rights and copyright Your Gigaset device includes Open Source software that is subject to the GNU General Public License (GPL) / the GNU Lesser General Public License (LGPL). The corresponding license conditions are shown at the end of this section, in their original version. - Page 120 Open Source Software To protect your rights, we need to impose restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate into certain responsi- bilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have.
- Page 121 Open Source Software 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
- Page 122 Open Source Software The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compi- lation and installation of the executable.
- Page 123 Open Source Software is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this Licence.
- Page 124 Open Source Software How to apply these terms to your new programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
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Page 125: Glossary
Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an out- bound proxy. - Page 126 Glossary Call waiting = CW. VoIP provider feature. A beep during a call indicates that another caller is waiting. You can accept or reject the second call. You can activate/deactivate the feature. Call divert See Call divert. Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time.
- Page 127 DNS servers and other local DNS servers on the Internet. You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (several) Web server(s) on the Internet (e.g., www.gigaset.com). The domain name is assigned to the relevant IP address by DNS.
- Page 128 Glossary DSCP Differentiated Service Code Point See Quality of Service (QoS). Digital Subscriber Line Data transfer technology which allows Internet access over conventional phone lines. Pre- requisites: DSL modem and the appropriate service offered by the Internet provider. DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber connectors con- verge.
- Page 129 Glossary Firewall You can use a firewall to protect your network against unauthorised external access. This involves combining various measures and technologies (hardware and/or software) to control the flow of data between a private network you wish to protect and an unpro- tected network (e.g., the Internet).
- Page 130 Glossary G.726 Standard for a codec. G.726 delivers a good voice quality. It is inferior to the quality with codec G.711 but better than with G.729. G.729A/B Standard for a codec. The voice quality is more likely to be lower with G.729A/B. As a result of the high level of compression, the necessary bandwidth is only around 8 kbit/s per voice connection, but the delay is around 15 ms.
- Page 131 Glossary Instant messaging Service that uses a client program to allow chatting in real time, i.e., to send brief messages to other subscribers on the Internet. Internet Global WAN. A series of protocols known as TCP/IP have been defined for exchanging data.
- Page 132 Glossary LDAP Lightweight Directory Access Protocol Service for managing directories across a network. LDAP is used to store and access information about individuals who are part of an organi- sation (e.g., employees). Local IP address The local or private IP address is the address for a network component in the local network (LAN).
- Page 133 Glossary VoIP telephones behind a NAT router cannot be reached by VoIP servers (on account of the private IP address). To "bypass" NAT it is possible to either use ALG in the router, STUN in the VoIP telephone or an outbound proxy for the VoIP provider. If an outbound proxy is made available you must allow for this in the VoIP settings for your phone.
- Page 134 Glossary Protocol Describes the agreements for communicating within a network. It contains rules for open- ing, administering and closing a connection, about data formats, time frames and possible error handling. Proxy/Proxy server Computer program that controls the exchange of data between client and server in com- puter networks.
- Page 135 Glossary Routing Routing is the transfer of data packets to another subscriber in your network. On their way to the recipient, the data packets are sent from one router to the next until they reach their destination. If data packets were not forwarded in this way, a network like the Internet would not be possible.
- Page 136 Glossary STUN Simple Transversal of UDP over NAT NAT control mechanism. STUN is a data protocol for VoIP telephones. STUN replaces the private IP address in the VoIP telephone data packets with the public address of the secure private network. To con- trol data transfer, a STUN server is also required on the Internet.
- Page 137 Glossary Uniform Resource Identifier Character sequence for identifying resources (e.g., e-mail recipient, www.gigaset.com, files). On the Internet, URIs are used as a unique identification for resources. URIs are also described as SIP addresses. URIs can be entered in the phone as a number. By dialling a URI, you can call an Internet subscriber with VoIP equipment.
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Page 138: Index
Index Index Numerics Call list ......missed calls ..... . 24-hour format . - Page 139 Index ..... Codec preference Directory ......
- Page 140 ....Gigaset QuickSync ......
- Page 141 Index List ..........Do Not Disturb missed calls .
- Page 142 Index ......Network Phone system ... .
- Page 143 Index ..... System settings ......date/time .
- Page 144 Index VoIP account ... . entering registration data ..... Web configurator .
- Page 145 A31008-M2218-L101-5-7619...
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