Connection to a Gigaset T500 PRO or Gigaset T300 PRO Gigaset phone system Connect your telephone to a Gigaset phone system and make use of a shared line with colleagues and central management of your call lists or call switching, for example.
Contents Gigaset DE700 IP PRO – More than just a telephone ......2 Phone overview ............3 Understanding the keys .
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Contents Managing the calendar and alarms ........68 Managing the calendar .
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Using insert strips ..............174 Using Gigaset QuickSync – additional functions for the PC interface ....175 Key combinations for phone system functions .
Do not use the devices in environments with a potential explosion hazard (e.g. paint shops). ƒ If you give your Gigaset to a third party, make sure you also give them the user guide. Remove faulty devices from use or have them repaired by our Service team, as...
Using your phone in a professional environment with phone system and server structure If you use your Gigaset DE700 IP PRO in a corporate network with a telephone infrastructure, your phone incorporates functions and data from the phone system and servers.
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– The phone system can be backed up to a server or the system can be started via the net- work – Online directories (LDAP) can be managed centrally Using your phone in a simplified environment without a phone system You can also use your Gigaset DE700 IP PRO without a phone system. Internet Connection ISDN, SIP provider §§1§§...
First steps First steps Check the package contents Telephone: Gigaset DE700 IP PRO Receiver with cable for connection to the phone Ethernet cable for connection to the local network (switch/router/gateway) Power adapter for connecting the phone to the mains power supply (if required)
First steps Firmware update Whenever there are new or improved functions for your Gigaset, firmware updates are made available for you to download to your phone (page 168). If this results in operational changes to your phone, a new version of this user guide or the necessary amendments are published on the Internet at www.gigaset.com/pro.
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First steps Connecting the receiver §§1§§ Insert the connector, which can be found on the longer straight end of the connection ca- ble, into the connection port on the bottom of the phone. §§2§§ Place the straight part of the cable in the cable recess provided. Insert the other jack on the connection cable into the port on the receiver.
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Warning If you connect your Gigaset DE700 IP PRO to a PoE-capable Ethernet switch (PoE class IEEE802.3af ), it will be supplied with power via PoE (Power over Ethernet). The PoE network must not exceed the premises boundaries.
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First steps Connecting the PC You must connect your Gigaset DE700 IP PRO to a PC to use the Web user interface or to con- figure the phone using the Web configurator. Your phone has an integrated two-port switch. This allows you to connect your PC to the local network via the phone and avoid using additional connection ports on the switch or router.
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First steps Europe Geat Britain §§1§§ Slide the required plug-in module into the recess on the underside of the power supply unit until it clicks into place. §§2§§ To remove the plug-in module again, press on the button marked Push and pull the plug- in module out of the power supply unit.
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One connection cable Insert strips Extension module Gigaset DE700 IP PRO §§1§§ Position the extension module to the right of the phone (on left when viewed from below), so that the module and phone are the same height and meet in the centre.
First steps Setting up the device (for the first time) Your device will start automatically as soon as it is connected to the mains power supply. Please be aware that the device is powered by PoE (Power over Ethernet). This means that it is supplied with power as soon as it is connected to an Ethernet switch with PoE-functionality.
First steps Establishing a connection to the local network Your phone must be connected to the local network before it can connect to the Internet and before you can operate it from a PC. The device checks to see if a network connection already exists. The network connection is automatically established if the phone has automatically been assigned an IP address from a DHCP server in the network.
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First steps Configuring Internet telephony Before you can use the Internet to phone anyone over the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider. Prerequisite: – You have a phone system in your network that provides VoIP accounts for your device, –...
Now you have successfully set up your phone, you can adapt it to your personal requirements. Use the following guide to quickly locate the most important topics. If you are unfamiliar with menu-driven devices such as other Gigaset telephones, you should first read the section entitled...
Using the phone Using the phone You have a range of options for operating and configuring your Gigaset DE700 IP PRO in a way that is convenient for you. For example, you can initiate a phone call or conference call using the phone's keypad and display menu.
Using the phone Writing and editing text A text editor is provided for entering text via the keypad. Enter the text. Prepare Dialling 11:45 Each key between is assigned several letters and digits. Press the relevant key a certain number of times to enter a peter.black@k| particular character.
Using the phone Entering special characters Press the star key. The table of special characters is displayed. Select the required character. Special Characters §Insert§ Press the display key. The ’ " selected character is inserted at the cursor position. § % &...
Using the phone In input fields Move the cursor up/down line by line Press briefly: Move the cursor to the left/right one character at a time. Press and hold: Move the cursor to the left/right quickly. Understanding the navigation key The following illustrations demonstrate how to use the navigation key: ‰...
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Using the phone Reverting to idle status You can revert to idle status from anywhere in the display menu as follows: ¤ Press and hold the end key ¤ Do not press any key: After 3 minutes the display will automatically revert to idle status. §OK§...
Using the phone Understanding the operating steps The operating steps used to navigate through the display menu are shown in abbreviated form. For example, setting the ringer volume ‰ ¢ ¢ ¢ ¢ Settings Audio Settings Ringer Settings Volume means: ¤...
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Using the phone ¤ Continue to navigate through the menu Settings using the navigation and display key until Date / Time you reach the Volume submenu. Audio Settings Display Audio Settings Language Ringer Settings Connectivity Advisory Tones Reset Ringer Settings Volume Back Melodies...
Using the phone Menu tree The following menu tree shows all the components of the display menu. £ Select Services Next Call anonymous page 38 £ All Calls anonymous page 38 £ Call Divert page 43 £ Call Waiting page 39 £...
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Using the phone £ Settings Info page 80 £ Date / Time page 80 £ Audio Settings Ringer Settings Volume page 81 £ Melodies page 82 £ Anon. Call Silenc- page 83 £ Advisory Tones page 84 £ Display Idle Display page 84 £...
Making calls Making calls Calling You make your calls using the default account if you do not make another selection. The first account that is created is used as the default account. You can change this using the Web con- £...
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Making calls When entering the phone number: Û Press the display key to delete incorrectly entered figures to the left of the cursor. ß Press the display key to copy entered phone numbers to the local directory £ page 50). Press the end key to cancel dialling.
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The number assigned to the function key is dialled. Shared line The Gigaset DE700 IP PRO allows one VoIP account to be used jointly by multiple phones. The phone number for the shared account is assigned to a function key.
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Making calls The last (most recent) call or dialled phone number is shown on the display. Select another entry if necessary. All Calls 1/30 š Lift the receiver. Brown, Tim The number is dialled. §§1§§ Account1 Today, 00:07 Duration 00:05:20 š...
Making calls Receiving incoming calls You hear the ringer and the speaker key flashes. £ If the function key has been assigned a „shared line“ ( page 33), an incoming call is indi- cated on all extensions by the flashing of the corresponding function keys. The call can be answered on any extension by pressing the function key.
Making calls Using functions when making a telephone call Display when establishing a connection or during a call The display shows Connection 11:45 The VoIP account you are using to make ¯ ¯ the call. §§1§§ Account1 icon next to the account descrip- Brown, Tim ä1234567890 tion indicates that it is an encrypted con-...
Making calls Muting You can deactivate the microphone for the receiver, the speaker kit and the headset. The other party can then no longer hear you. Press the mute key during the phone call. Press the key again to reactivate the microphone. key is lit up while the function is activated.
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Making calls Two-way recording You can record your two-way telephone conversations. Press the call records key. Press the key again to end the call record. key is lit up while the function is activated. The phone memory can store two-way call records of up to 30 minutes. Calls can also be £...
Making calls Making a call to multiple participants Initiating a consultation call During a call, you want to consult a second participant. Press the consultation call key during the call. The call is placed on hold. You can make another call to a second participant. Once the call has ended, press the consultation key again.
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Making calls Activating/deactivating call waiting You can deactivate call waiting during a call for all of the accounts configured on your phone or just for certain accounts. ‰ ¢ ¢ Select Services Call Waiting Accounts for which call waiting is permitted are marked with a tick. Callers via other accounts hear the busy tone.
Making calls Initiating a conference You are speaking to one participant while another is on hold. Select the participant who is on hold. Press the conference key to add the waiting participant to a conference. You are speaking to one or more participants and you wish to add an additional participant. Press the conference key.
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Making calls Transferring a call to another number You are speaking to one participant and you want to transfer the call to a third participant. Transfer without consultation: Press the transfer key. The call is placed on hold. Enter the phone number for the participant to whom you want to transfer the call.
Making calls Setting up call divert (CD) When diverting a call, the call is forwarded to another connection. You can set up call divert differently for each connection (i.e. for each configured VoIP account). Prerequisite: You VoIP provider supports call divert or the service is provided by a phone sys- tem.
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Call divert using the phone system If your Gigaset DE700 IP PRO is connected to a Gigaset phone system, call divert is saved to the phone system and not the phone. You can set up call divert for each number assigned to your phone.
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Making calls Switch call divert on/off. §§1§§... 2345 Call Divert Select To. When Busy: You can divert calls to an answering machine or phone number. Select Voice Mail or Number. Voice Mail Enter the number of the voice mail ser- Voice Mail vice or phone number to which the call Mailbox 2...
165). If your telephone is connected to a Gigaset T500 PRO or Gigaset T300 PRO phone system, calls are managed by the phone system rather than locally using the telephone and are transferred to all phones assigned to it.
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Using the call lists Information on the entry: Phone number of the caller/called party. If the number is saved in the directory, the name is displayed instead. VoIP account on which the call was made/received. Date and time of the call. Outgoing calls also include the duration of the connection. The information displayed is determined by the information transferred by the caller and whether or not the caller appears in the directory.
Using the call lists Dialling a number from a list You have the following options for dialling a phone number from a list: Scroll through the list to the required All Calls 1/30 name. š Brown, Tim Lift the receiver. §§1§§...
Using the call lists Copying an entry from the call list to the directory. Scroll through the list to the All Calls required name. š 00991234567890 §§Options§§ Press the display key. §§1§§ Account1 Select the Copy to Directory Copy to Directory entry.
You can also access your local directory via the Web user interface ( page 163). You can synchronise your telephone's directory with Outlook. The "Gigaset Quick- Sync" program must be installed on your computer in order to do this. The program is provided on the product CD.
Using directories Directory entries A directory entry contains the following information: Susan Black First name, surname, picture Teacher School Up to seven phone numbers • » Å Ð E-mail address, Web address, fax number ä +377(098)1234567890 Job title/position, company, address +345(678)345621 Birthday, time zone, further information +49(698)987654321...
Using directories Creating a new entry §§Options§§ Press the display key. §§OK§§ Press the display key to start the New Entry action. Each directory entry has five tabs. Scroll from tab to tab. Navigate to the required field or to the tab level. Tab 1: Entering the name New Entry Enter the Name and First Name.
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Using directories Tab 2: Entering the phone number New Entry You can enter up to seven phone numbers. • » Å Ð One of the phone numbers must be assigned £ as the default phone number ( page 54). Type: Select the New Number entry.
Using directories Editing entries Scroll to the required directory Susan Black entry. • » Å Ð §§Options§§ Press the display key First Name: Select Edit Entry. Susan Directory entry fields can be edited. The pro- Surname: cedure is the same as for Creating a new Black entry.
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Using directories Deleting a directory entry or the entire directory Deleting a selected entry from the list: Scroll to the required entry. §§Options§§ Press the display key Select Delete Entry. §§§OK§§ Confirm the selection. ¢ §§View§§ §§Delete§§ Press the display keys in sequence. §Yes§...
Using directories Using an LDAP directory If your corporate network provides a directory via an LDAP server, you can access this on your phone (LDAP = Lightweight Directory Access Protocol). Prerequisite: You have set up this £ function via the Web configurator ( page 151).
Using directories Using online directories Online directories are available on the Internet. You can: Use public online directories that are available on the Internet, such as KlickTel or the Yel- low Pages and Create a personal online directory if your provider permits this. £...
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Using directories Searching for an entry in the online directory You can search for a phone number or a name. Provided that you haven't entered a search cri- §§Name Search§§ §§Number Search§§ terion, you can switch between a and a Searching for a number Enter the surname and city of the sub- Online...
Using directories Searching for a name §§Name Search§§ Online Name Search Press the display key. Enter the number for the entry Number: 123| you are searching for. §§Search§§ Press the display key to start the search. Number Search Search A message is displayed if no entry is found. You can then: §§Change§§...
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Using directories Specify your search request in the various Online fields. Surname, First name, Category/Name or Street. Surname: §§Search§§ Press the display key to restart Brown the search. First Name: §U§ Û Search Displaying entry details: Online Scroll to the required entry. §§View§§...
VoIP phone number. Network mail- boxes are provided by a Gigaset T500 PRO or Gigaset T300 PRO phone system, for example, or you can use a network mailbox offered by an Internet provider.
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Voice mails from numbers marked as private in the directory. Old: Messages that have already been played, or which have been moved to the "Old" folder on the Gigaset telephone system. §§OK§§ Select the desired category and confirm by pressing...
Managing messages Call records £ You can record a two-way telephone conversation ( page 38). The phone saves two-way call records of up to 30 minutes in MP3 format. If your network has a server, you can also save call records there. You can set this up using the Web configurator £...
Managing messages Deleting call records Scroll through the list to the §§1§§Account1 Call Records required call record. Brown, Tim §§Delete§§ Press the display key to delete 14.05.10, 16:27 - 16:30 the call record. Miller, Peter 12.05.10, 10:14 - 10:18 Black, Susan 10.05.10, 18:20 - 18:22 James Play...
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Managing messages Opening the incoming e-mail list ‰ ¢ ¢ Via the display menu: Messages E-mail ¢ Via the Message Centre: E-mail The phone will connect to the incoming e-mail server. A list of e-mail messages that are stored there is displayed. The e-mail messages are displayed in chrono- E-mail logical order, from the most recent through...
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Managing messages If establishing a connection fails If a connection to the incoming e-mail server cannot be established, the No Connection mes- sage is displayed. This may have the following causes: £ – Incorrect entry of incoming e-mail server name ( page 114) –...
Press the display key to display the list. Note The Gigaset T500 PRO and Gigaset T300 PRO phone systems do not distinguish between old and new missed calls. If your phone is connected to this type of phone system, this...
Managing the calendar and alarms Managing the calendar and alarms Alarms include anniversaries (e.g., birthdays). Birthdays that are entered in the directory £ page 53) are automatically recorded in the calendar. Managing the calendar You open the calendar via the display menu. You can also display the calendar permanently £...
Managing the calendar and alarms Displaying alarms An alarm occurs when the date of an anniversary is reached. Alarms are shown on the idle dis- play. Displaying a birthday ØR Tim Brown The date and age based on the date of birth 17.05.2010, 48 years are displayed.
Managing the calendar and alarms Alarm clock function You can set a signal to wake you at a certain time. · If the alarm clock is activated, the icon appears. The wake-up time is shown on the right- £ hand side ( page The wake-up call will sound at the specified time either Monday to Friday or daily.
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Managing the calendar and alarms Setting the volume and ringer Volume: Alarm Clock Set the volume for the wake-up call at Occurrence: one of ten levels. The current setting is Daily displayed graphically. Volume: Signal: Set the signal. All available ringers can be selected. Signal: The selected ringer is played back.
Using Internet services Using Internet services The telephone's Information Centre provides a range of services (info services) with which information can be retrieved from the Internet and Web devices in your network and dis- played. The Info Centre offers access to the following information: £...
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Using Internet services News The News menu offers a list of RSS feeds that were selected in the Web configurator. RSS feeds are information that is provided in a standardised format for simple and structured publica- tion on websites (e.g., news sites, blogs, audio/video logs etc.) and that you normally have to subscribe to.
Using Internet services Weather reports You can display Weather Reports for a maxi- mum of ten locations. You specify the city in £ 22.07 23.07 24.07 the Web configurator ( page 147). New York The weather reports for the next three days partly cloudy are displayed.
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Using Internet services Selecting a station §§Stations§§ Press the display key. Stations All of the configured Internet radio stations are displayed. Radio 56.4 Oldies Select the required station. Pop and Rock §§OK§§ Press the display key to confirm Classics the selection. Radio 1598 Radio Art and Culture .1234 Radio...
Using Internet services Door interphone You can operate multiple door interphones using your telephone. If one of the door inter- £ phones is rung, the display shows a picture from the connected video camera ( page 77). Pictures from all configured door interphone video cameras can be accessed via the Info Cen- tre.
Prerequisite: The door interphone must have been configured on the Web configurator £ page 149) or the Gigaset phone system. If someone rings the door interphone, this is displayed as an incoming call on the phone. The image from the video camera is also shown.
Displaying maps Displaying maps You can display a map section on the telephone display in a variety of situations, for example, to show you the location of a call participant or to search for an address. Prerequisite: The display of maps has been activated in the Web configurator: ¢...
Displaying maps As info service You can search for an address of choice. This function is available through the Information Centre. Open the Information Centre. §§OK§§ Select Map and press to confirm. ¤ Enter a location in the Address field. You must the international name here, e.g.
Configuring basic settings Configuring basic settings Your telephone is preconfigured, but you can change the settings to suit your individual requirements. Info The first time you access the Settings menu, you will receive information about important settings for your phone. ‰...
Configuring basic settings Date: Enter the day, month and year in eight-digit format, e.g., for 14 January 2010: For the date format dd.mm.yyyy14012010 For the date format mm.dd.yyyy01142010 Time: Enter the time in four-digit format, e.g., 0715 for 07:15. Time display for this setting in 24-hour format: 07:15 Time display for this setting in 12-hour format: 07:15 AM §§Save§§...
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Configuring basic settings Setting alternative volumes for particular times You can set a different volume for a particular time period, e.g., during the night. Select Time Control and activate the Volume function using the navigation key. Alternative Ringer Volume Select Alternative Ringer Volume. Select the required volume.
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Configuring basic settings All of the melodies from the resource direc- Melodies Account12 tory are displayed. Sound1 At the top right-hand corner of the screen, Sound2 you can see which VoIP account you are edit- Sound3 ing or All Calls. Sound4 Choose the melody.
Configuring basic settings Activating/deactivating advisory tones Your phone uses advisory tones to tell you about different activities and statuses. The follow- ing advisory tones can be activated/deactivated independently of each other: Key Tones Each key press is signalled acoustically. Confirmations After completing an entry/setting and when a new entry appears in the network mailbox or call list, when you make an incorrect entry or when you scroll to the top of a menu.
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Configuring basic settings Setting the time zone When setting the Time Zones, a map of the world showing the time zones appears on the 10:12 screen. The current setting is highlighted. You can change the time zone here or via the £...
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Configuring basic settings Clock If you select Clock, a clock showing the cur- rent time is displayed. By default, the time is set by a time server £ page 158). You can deactivate the time server and set the time manually £...
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Configuring basic settings Slide show If you choose Slide Show you select a series of pictures to be displayed one after the 10:12 other at 10-second intervals. If you prefer to use your own pictures, you will need to add them to your phone's £...
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Configuring basic settings Pictures If you choose Pictures you can select a pic- ture to be shown on the display. 10:12 If you want to use your own picture, you must save it beforehand in the resource directory £ page 102).
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Configuring basic settings Activating a screensaver £ If a screensaver is activated, this replaces the idle display ( page 84). The screensaver appears if the phone is not used for a period of 15 seconds. Similar to the idle display, the screensaver can consist of an analogue or digital clock, the calendar, a picture or a series of pictures in slide show format.
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Configuring basic settings Selecting an info service Select Info Services as the Screensaver screensaver. Application: §§Save§§ Press the display key to save the Info Services settings. If no info service is available, the Analog Clock will be displayed as the screensaver instead. Back Save Please note...
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Configuring basic settings Setting the backlight The brightness of the backlight for the display can be set to one of seven levels or you can specify a time period during which the backlight is deactivated completely, e.g., at night. If the display backlight is deactivated, it can be reactivated by pressing any key or by an incoming call.
Configuring basic settings Setting the language You can view the display texts in different languages. ‰ ¢ ¢ Settings Language The current language is indicated by a Language Select the required language. Deutsch §§Select§§ Press the display key to activate English the selected language.
Configuring settings for the local network Configuring settings for the local network All of the settings for connecting your phone to the local network must be correct to enable communication with other devices in the network and phone calls via the Internet. Your phone can be connected to the local network using an Ethernet cable .
Configuring settings for the local network LAN settings You start network configuration via the display menu: ‰ ¢ ¢ ¢ Settings Connectivity Local Network Please note: To get access to network configuration you need to enter the administrator password. The default setting is admin.
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Configuring settings for the local network If you have selected Static as the address Local Network type, you must now create the following set- tings: IP Address Type: – IP Address Static – Subnet Mask IP Address: 192.168.1.100 – Standard Gateway Subnet Mask: –...
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Configuring settings for the local network Preferred DNS Server: Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.
Configuring settings for the local network IP Address Enter an IP address for your phone. This IP address allows your phone to be reached by other subscribers in your local network (e.g., PC). The IP address comprises 128 bits and is represented by eight blocks of hexadecimal fig- ures from 0 to FFFFFF that are separated by a colon, e.g., 2001:b021:189:0:205:5dff:fe6b:87.
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Configuring settings for the local network Select Yes for Use VLAN Tagging. Local Network Enter the VLAN Identifier (LAN Port). Use VLAN Tagging Value range: 1 – 4094 VLAN Identifier (LAN Port): Voice Priority (LAN Port): Data Priority (LAN Port): Back Save Data packets from VLANs can be prioritised.
Connecting a headset Connecting a headset You can connect a headset via the RJ9 connector of your Gigaset DE700 IP PRO. ¤ Connect the cable for the headset to the RJ9 connector on the phone. §§Options§§ Press display key. Select Delete Entry.
Using the resource directory Using the resource directory The resource directory in your Gigaset DE700 IP PRO provides a memory in which you can manage pictures and sounds. The Resource Directory contains Sounds that you can use as ringers Pictures that you can use as screensavers Pictures that you can use as caller pictures in directory entries (Vcard pictures).
Using the resource directory Managing screensavers Your phone includes a selection of pictures that can be used as screensavers. You can load your own pictures into the resource directory via the Web configurator . You can view, rename and delete pictures in the Resource Directory. To use one or more pictures (slide show) as a screensaver, you must activate the screensaver £...
Using the resource directory Managing caller pictures Any pictures that you want to use as caller pictures must be saved in the Resource Directory. You can add your own pictures to the resource directory using the Web configurator. A caller picture forms part of the directory entry (vCard). To transfer vCards, the CLIP feature must be enabled by the caller and recipient.
Using the resource directory Managing sounds The Resource Directory includes a range of sounds that you can use as ringers. You can load £ your own ringers via the Web configurator ( page 166) You can play, rename and delete sounds in the Resource Directory. £...
Using the resource directory Checking the capacity of the Resource Directory You can display the available capacity in the Resource Directory. ‰ ¢ ¢ ¢ Additional Features Resource Directory Capacity The available capacity is displayed as a per- centage. Capacity Available: 50 % Back...
The Web configurator provides you with a user interface that you can use to configure your Gigaset DE700 IP PRO on the PC. The setup assistant makes it easier for you to set your device up for the first time.
Web configurator – configuring the phone on a PC Launching the Web configurator In administrator mode: If you have not set up a VoIP account yet, the setup assistant screen £ will appear ( page 108). If you have already set up a VoIP connection, select the function that you wish to use. £...
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Web configurator – configuring the phone on a PC £ Function Keys * page 154 £ System * Date and Time page 158 £ Security * page 159 £ Display * page 160 £ Local Contacts * page 163 £ All Calls * page 165 £...
Web configurator – configuring the phone on a PC Running the setup assistant This assistant will help you to configure your phone. It will guide you through all the impor- tant steps involved in: – Configuring your phone connections – Configuring your e-mail account Afterwards, you will be able to change all the settings that you create using the setup assis- £...
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Configuration via provider profile If your provider does not enable automatic configuration, your Gigaset DE700 IP PRO offers a range of provider profiles that make it easy for you to configure your VoIP accounts. Each pro- file contains the most important configuration settings for the provider concerned.
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Web configurator – configuring the phone on a PC Configuration without provider profile If your provider is not on the list, select Other Provider. ¤ Select the required settings for your VoIP account on the following screens. Your provider will supply you with this data. General provider data Domain Specify the last part of your SIP address (URI).
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Web configurator – configuring the phone on a PC Network provider data The phone needs to know its public address in order to receive caller voice data. The SIP protocol recognises the following options: The phone requests the public address from a STUN server on the Internet (Simple Trans- versal of UDP over NAT).
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Web configurator – configuring the phone on a PC Outbound Server Address Enter the DNS name or the IP address of your provider's outbound proxy. With many pro- viders, the outbound proxy is identical to the SIP proxy. Outbound Proxy Port Enter the number of the communication port used by the outbound proxy.
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Web configurator – configuring the phone on a PC Personal provider data In both cases of manual configuration, with and without a provider profile, you now enter the personal registration data that you have received from your VoIP provider. ¤ Enter the following data: –...
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Web configurator – configuring the phone on a PC Configuring an e-mail account Your phone can notify you when new e-mail messages have been received on your incoming e-mail server. You can connect to the incoming e-mail server and display the sender, date/ time of receipt, subject and body of the message for every e-mail message in the incoming e- mail list.
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Web configurator – configuring the phone on a PC Closing the assistant You have now successfully configured your phone using the Web configurator. The following data is displayed once again: – The number of VoIP accounts configured – The name of the default account for outgoing calls –...
Configuring phone settings via the Web configurator Configuring phone settings via the Web configurator The Settings menu of the Web configurator allows you to change settings that you have already made using the phone's display menu or the assistant, or that were the default set- tings when the phone was delivered.
Configuring phone settings via the Web configurator Network and connectors All of the settings for connecting your phone to the local network must be correct to enable communication with other devices in the network and phone calls via the Internet. If you use the Web configurator, your phone is already connected to the local network.
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Configuring phone settings via the Web configurator IPv4 configuration ¤ Select Dynamic if your device receives the IP address via a DHCP server. ¤ Select Static if your device receives a fixed IP address. If the Dynamic setting is selected, all further settings are configured automatically. They are displayed and cannot be changed.
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Configuring phone settings via the Web configurator Subnet Mask The subnet mask specifies how many parts of an IP address the network prefix must com- prise. For example, 255.255.255.0 means that the first three parts of an IP address must be the same for all devices in the network, while the last part is specific to each device.
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Configuring phone settings via the Web configurator IP Address Enter an IP address for your phone. This IP address allows your phone to be reached by other subscribers in your local network (e.g., PC). The IP address comprises 128 bits and is represented by eight blocks of hexadecimal fig- ures from 0 to FFFFFF that are separated by a colon, e.g., 2001:b021:189:0:205:5dff:fe6b:87.
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Configuring phone settings via the Web configurator VLAN tagging A local network can be divided into logical subnetworks known as VLANs (VLAN = Virtual Local Area Network, Standard IEEE 802.1Q). Multiple VLANs share a physical network and its components, e.g., switches. Data packets from a VLAN are not forwarded to another VLAN. VLANs are often used to separate the data traffic of different services (Internet telephony, Internet TV etc.) and to define different priorities for the data traffic.
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Configuring phone settings via the Web configurator ¤ Enter the VLAN identifier for your virtual network in the VLAN Identifier (1..4094) field. When selecting LAN and PC Port, enter the different VLAN identifiers under VLAN LAN Port and VLAN PC Port. Value range: 1 –...
If your phone is connected to a phone system, select what type of phone system it is. Connected with phone system (sample selection) Standard The phone is connected to any phone system. Gigaset T500/300 The phone is connected to a Gigaset T500 PRO or Gigaset T300 PRO. HiPath . . .
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Configuring phone settings via the Web configurator Call Manager If your phone is connected to a Gigaset phone system: ¤ Select if you would like to automatically accept calls transferred by the phone system's call manager. You have the following options: –...
Configuring phone settings via the Web configurator QoS settings (Quality of Service) On this screen you can optimise the voice quality of your IP telephone. The voice quality depends on the priority of the voice data in the IP network. Prioritising the VoIP data packets is done using the QoS protocol DiffServ (Differentiated Services).
Configuring phone settings via the Web configurator VoIP settings On this screen you configure the ports for establishing VoIP connections. ¢ ¢ Settings Network and Connections VoIP Settings "Listen ports" for VoIP connections ¤ Select the ports on which your phone expects incoming VoIP connections. Use random ports ¤...
Configuring phone settings via the Web configurator Security settings This screen is where you create security settings for your phone. ¢ ¢ Settings Network and Connections Security Settings Remote management ¤ Select whether you want to Allow access from other networks to the WEB configurator (Yes) or not (No).
Additional functions, such as STUN for bypassing NAT, for example, are not required. You can configure your Gigaset DE700 IP PRO as an OpenVPN client. Prerequisite: An OpenVPN network has been set up. You will require the address of the Open- VPN server and the authentication data (certificate and key).
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Configuring phone settings via the Web configurator ¤ Select which virtual driver to use from the Interface list. For a routed IP tunnel (routing mode). TUN simulates a point-to-point net- work device and communicates via IP packets. For an Ethernet IP tunnel (bridge mode). TUN simulates an Ethernet device and communicates via Ethernet frames.
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Configuring phone settings via the Web configurator DHCP relay This function makes is possible for a DCHP sever on the other side of the VPN tunnel to assign the IP address for the VPN to your telephone, rather than being assigned one from the IP address pool of the OpenVPN server.
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Configuring phone settings via the Web configurator The certificates and keys loaded are shown. ¤ Click on Remove to remove a certificate or key from the list.
Configuring phone settings via the Web configurator Telephony The Telephony menu provides the following setting options: £ Connections page 132) This is where you can configure your VoIP connections and establish new connections. £ Voice quality (audio) page 136) On this screen you can optimise the voice quality of your VoIP connections. £...
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If you want to set up a new connection and your provider allows automatic configuration for the account, click on Start. When the process is complete, the connection is displayed in the list. Connections for the Gigaset DE700 IP PRO The following information is shown for each configured connection: Name/...
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Configuring phone settings via the Web configurator Establishing new connections or editing existing ones ¤ Click on Edit in the row of a configured connection to change its configuration. ¤ Click on Edit in a row without a configured connection to establish a new connection. Only one connection can be configured at a time for mobile phones.
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Configuring phone settings via the Web configurator Advanced Settings You can find further parameters for configuring your VoIP connection under Advanced Set- tings. ¤ Click on Show next to Advanced Settings. For further information on configuration settings, please refer to the section Configuring a VoIP account page...
DSL connection, this can then lead to problems with the volume of data – especially if two VoIP calls are made simultaneously – so that the transmission no longer takes place smoothly. The following settings allow you to adjust your Gigaset to your individual DSL connection. ¢...
Configuring phone settings via the Web configurator The following voice codecs are supported by your phone: G.722 The broadband voice codec G.722 works at the same bit rate as G.711 (64 kbit/s per voice connection) but at a higher sampling rate (16 kHz) and therefore pro- vides excellent sound quality.
Configuring phone settings via the Web configurator Call divert For each configured VoIP account you can automatically forward incoming calls to another phone number. ¢ ¢ Settings Telephony Call Divert ¤ Specify for the VoIP account when a call should be diverted. No call divert All Calls Call divert for all incoming calls...
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Configuring phone settings via the Web configurator Selecting the country The time zone is determined automatically based on the country you select. ¤ Select the Country in which you are using your phone from the list. Setting dialling codes Depending on your country selection, the international and (if relevant for that country) national dialling codes are entered in the Prefix and Code Number fields automatically.
Configuring phone settings via the Web configurator Dialling plans You can use dialling plans to define which phone numbers should be called using which con- figured VoIP account and whether an area code should be dialled first. ¢ ¢ Settings Telephony Dialling Plans ¤...
Configuring phone settings via the Web configurator Do Not Disturb (DND) Block individual phone numbers and/or all anonymous calls. You will then be unavailable for these calls; your phone will not ring. ¢ ¢ Settings Telephony Do Not Disturb ¤ Select Yes to activate the Do Not Disturb function.
Configuring phone settings via the Web configurator Voice mail services Some VoIP providers offer answer machines on the network – network mailboxes. These accept incoming calls on the corresponding VoIP phone number. You can access voice mails £ on the network mailbox via the display menu ( page 61) or the Message Centre £...
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Configuring phone settings via the Web configurator ¢ ¢ Settings Messaging E-mail ¤ Enter the data for your e-mail account that you received from your provider when you set up your e-mail account: – Authentication Name – Authentication Password – POP3 Server ¤...
Configuring phone settings via the Web configurator MWI light The Message Centre allows you to access your voice mails, missed calls, e-mails and missed £ alarms at the press of a key ( page 67). This key flashes if a new message has been received.
XML file and the permitted XML tags for an XML site have been described in a specification. You can find this at: http://wiki.gigaset.com. If you have selected info services, set here which info service should be used as a screensaver.
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Configuring phone settings via the Web configurator ¤ Click on Save to save your setting. Note The screensaver is activated via ¢ ¢ £ the display menu Settings Display Screensaver ( page 89) or ¢ ¢ £ the Web configurator menu Settings System Display ( page...
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Configuring phone settings via the Web configurator ¤ If you know the name and URL of a desired service, enter them in the empty fields and click on Add. ¤ Click on Delete if you want to remove a news service from the current selection list. ¤...
Configuring phone settings via the Web configurator Internet radio On this screen you can activate the Internet Radiofunction and select the stations for the Internet radio. ¢ ¢ Settings Services Internet Radio ¤ Click on Yes next to Activate Internet Radio to allow Internet radio for your phone. The stations listed here are available for selection if you access the Internet radio function in £...
77). Enter the data for the door interphone on this page. Note The door interphone can also be set up for your phone using the Gigaset phone system. If automatic configuration is permitted, configuration is carried out automatically on your phone.
Configuring phone settings via the Web configurator Online directory £ If you want to use an online directory ( page 57), select the provider on this screen which supplies the directory on the Internet. Also specify which service you want to use. ¢...
Configuring phone settings via the Web configurator ¤ Activate the service(s) you wish to use: – White Pages A public directory supplied on the Internet by the provider entered above – Yellow Pages Yellow pages supplied on the Internet by the provider entered above You can activate one or both services.
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Configuring phone settings via the Web configurator The Gigaset DE700 IP PRO supports the following attributes: Attribute name Name in the phone Meaning cn sn Name with which the entry is listed (cn = common name, sn = surname) company or o...
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Configuring phone settings via the Web configurator LDAP Number Filter The number filter stipulates the criteria for the automatic completion of telephone num- bers. Example: (|(telephoneNumber=%)(mobile=%)) The percent symbol (%) is then replaced by the part of the telephone number entered by the user.
Configuring phone settings via the Web configurator Server Address IP address for the LDAP server in your network. Server Port Port number that is used to provide the LDAP service. Default setting: 389 LDAP Search Base Range in the hierarchical LDAP database where the search begins. All areas have defined designations.
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56). Programmable keys Your Gigaset DE700 IP PRO allows you to assign frequently used functions or phone numbers to up to 14 keys so that you can access them with one key press. You can increase the number £...
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"parked" on an extension. The call can be picked up on any exten- sion by pressing the key. This function is only available if your telephone is connected to a Gigaset phone system and the number has been assigned to a group. The function key can also be assigned using the phone system.
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Click on Save to save the settings on this screen. Note If your telephone is connected to a Gigaset T500 PRO or Gigaset T300 PRO phone system function keys assignments can also be downloaded to the phone's keys from the phone system, if automatic configuration is permitted.
Configuring phone settings via the Web configurator System settings You can create the following settings in the System menu: Define the date and time or time server £ Security – Change passwords for administrator and user identification ( page 159) £...
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Configuring phone settings via the Web configurator ¤ Enter the date and time: – Time format: ss:mm – Date format: dd.mm.yyyy ¤ Click on Save to save the settings. ¢ Even if you have changed the date format in the System Display menu, enter the date £...
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Configuring phone settings via the Web configurator Display On this screen you can configure a range of settings for your phone display. ¢ ¢ Settings System Display Display screen in idle status In idle status, the display shows either the Idle Display or a Screensaver. The difference is that the Idle Display only covers the lower part of the display;...
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Configuring phone settings via the Web configurator Setting the display brightness You can set the display brightness at seven levels and turn the display off completely at spe- cific times, e.g., at night. These measures help to optimise the power consumption of your device.
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XML file format directly to the phone. Note All permitted XML tags have been described in a specification. You can find this at: http://wiki.gigaset.com. If you want to change the main menu: ¤ Select User-defined from the list Main Menu if you have an XML file with the alternative menu.
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Configuring phone settings via the Web configurator Private contacts On this screen you manage your local directory. All functions described here are also available £ in the telephone's display menu ( page 50). ¢ ¢ Settings System Local Contacts Black BlackSusan Brown BrownTim Forster ForsterFred Miller MillerPeter...
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Configuring phone settings via the Web configurator Creating a new entry ¤ Click on the button to create a new entry. ¤ Enter the data for the contact. The fields contain all options for the local directory on the £ telephone ( page 51).
Configuring phone settings via the Web configurator All calls On this screen you can manage your call lists. All functions described here are also available £ in the telephone's display menu ( page 46). Black Susan Tim Brown Forster Fred unknown White Phil 012222222222...
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Configuring phone settings via the Web configurator Loading ring tones and pictures You can download ring tones and pictures from the PC to the device's resource directory. The data on the PC must be in the following formats: Type Format Size Sounds max.
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Configuring phone settings via the Web configurator Rebooting the system and restoring factory settings You may have to reboot your phone in certain operational situations, for instance to save changes you have made. ¢ ¢ Settings System Reboot and Reset ¤...
¤ Click on Restore. Updating firmware Firmware updates are available from the Gigaset website www.gigaset.com so you can ensure your phone is always up to date. You can find the current version of your firmware on the Device status screen (page 170).
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Configuring phone settings via the Web configurator Updating manually ¤ Download the new firmware from the Internet onto your PC and then open the firmware update screen. ¤ Select No for Automatic check for software updates and /or Automatic check for profile updates.
Checking the status of the phone Checking the status of the phone You will find information about the status of the phone and diagnostic information in the Sta- tus menu. Device ¢ Status Device This screen shows general information about your phone. IP configuration IP Address The phone's current IP address within the local network.
Checking the status of the phone SIP logging ¢ Status SIP Protocol SIP logging stores information about the set-up and disconnection of phone connections and about registering your phone. This information is useful for diagnosing errors and can be of use to Customer Care for prob- lem solving.
Service (Customer Care) You have questions? You can find help quickly in this User Manual and at www.gigaset.com/pro. If you have further queries regarding your Gigaset Professional phone system please contact the dealer you bought your phone system from. Questions and answers If you have any queries about the use of your telephone, visit our website at www.gigaset.com/pro for assistance.
Protecting our environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environ- ment. The aim of our global activity is to secure sustainable life resources for humanity. We are committed to taking responsibility for our products throughout their entire life cycle.
Switzerland) is subject to national approval. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential require- ments and other relevant regulations laid down in Directive 1999/5/EC. A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address: www.gigaset.com/docs...
The program is provided on the product CD. Key combinations for phone system functions To access the functions of Gigaset T300 PRO/Gigaset T500 PRO phone systems the following key combinations are available: + Phone number Marking calls as private.
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Appendix Additional service features *Q + Target phone Activating the general redirect function for all calls *Q
Q number (Always) to one target phone number. Deactivating the redirect function. *Q2 + Target phone Activating the redirect function for all calls to the target number phone number when busy.
Appendix Specifications 2 port LAN switch: 10 Mbit, 100 Mbit, 1Gbit Headset connections corded Power supply 100–240 V, ~50/60 Hz Power over Ethernet PoE, IEEE 802.3af, class 3 Power consumption (standby) 4.6 W Environmental conditions in operation ±0°C to +45°C, 10% to 95% relative humidity Language codecs G.711 μ-law/a-law, G.722, G.726, G.729AB, iLbc...
GNU GPL, GNU LGPL, BSD licence, OpenSSL licence The Gigaset DE700 IP PRO includes free software that is licensed under the GNU General Pub- lic Licence. This free software was developed by a third party and is protected by copyright.
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Using free software Open source software licences GNU General Public Licence (GPL) Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this licence document, but changing it is not allowed.
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Using free software GNU GENERAL PUBLIC LICENCE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This Licence applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public Licence. The "Program", below, refers to any such program or work, and a "work based on the Program"...
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Using free software part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this Licence, in which the permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you;...
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Using free software 5. You are not required to accept this Licence, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this Licence. Therefore, by modifying or dis- tributing the Program (or any work based on the Program), you indicate your acceptance of this Licence to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.
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Using free software 9. The Free Software Foundation may publish revised and/or new versions of the General Public Licence from time to time. Such new versions will be similar in spirit to the present ver- sion, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
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Using free software How to apply these terms to your new programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
Accessories Accessories Extension module each with 14 additional programmable keys For Gigaset DE900 IP PRO: ZY900 PRO Product number: S30852-S2210-R701 For Gigaset DE700 IP PRO: ZY700 PRO Product number: S30852-S2211-R701...
Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an out- bound proxy.
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Glossary Call divert Automatic diversion (CD) of a call to a different telephone number. There are three kinds of call divert: – CDU, Call Divert Unconditional – CDB, Call Divert Busy – CDNR, Call Divert No Reply Call swap Call swap allows you to switch between two callers or between a conference and an indi- vidual caller without allowing the waiting caller to listen to the call.
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Glossary The choice of codec is a compromise between voice quality, transmission speed and the necessary bandwidth. A high level of compression, for example, means that the band- width required for each voice connection is low. However, it also means that the time needed to compress/decompress the data is greater, which increases execution time for data in the network and thus impairs voice quality.
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You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (several) Web server(s) on the Internet (e.g., www.gigaset.com). The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
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Glossary Explicit Call Transfer Participant A calls participant B. The participant puts the connection on hold and calls par- ticipant C. Rather than connect everyone in a three-party conference, A now transfers par- ticipant B to C and hangs up. EEPROM Electrically Erasable Programmable Read-Only Memory Memory building block in your phone with fixed data (e.g., default and customised set-...
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Glossary G.711 a law, G.711 μ law Standard for a codec. G.711 delivers a very good voice quality that corresponds to that in the ISDN fixed line. As there is little compression, the necessary bandwidth is around 64 kbit/s per voice connec- tion, but the delay caused by coding/decoding is only approx.
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Glossary Headset Combination of microphone and headphone. A headset makes using speaker mode more convenient. Headsets that can be connected to the telephone via a cable are available. HTTP proxy Server via which network subscribers can process their Internet traffic. Connects several network subscribers in one infrastructure network.
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Glossary IP address A unique address for a network component within a network based on the TCP/IP proto- cols (e.g., LAN, Internet). On the Internet, domain names are usually assigned instead of IP addresses. DNS assigns the corresponding IP address to the domain name. The IPv4 IP address has four parts (decimal numbers between 0 and 255) separated by full stops (e.g., 230.94.233.2).
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Glossary MAC address Media Access Control address Hardware address by means of which each network device (e.g., network card, switch, phone) can be uniquely identified worldwide. It consists of six parts (hexadecimal num- bers) separated by a "-" (e.g., 00-90-65-44-00-3A). The MAC address is assigned by the manufacturer and cannot be changed.
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Glossary Outbound proxy Alternative NAT control mechanism to STUN and ALG. Outbound proxies are implemented by the VoIP provider in firewall/NAT environments as an alternative to a SIP proxy server. They control data traffic through the firewall. Outbound proxy and STUN servers should not be used simultaneously. See also: STUN and NAT.
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Glossary Quality of Service (QoS) Describes the Quality of Service in communication networks. Differentiations are made between various Quality of Service classes. QoS influences the flow of data packets on the Internet, e.g., by prioritising data packets, reserving bandwidth and optimising data packets. In VoIP networks, QoS influences the voice quality.
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Glossary RTCP Real-Time Control Protocol Is used to control the RTP protocol. The RTCP protocol is a control protocol and therefore knows which of the transferred RTP sessions belong together. RTCP port (Local) port by means of which voice data packets are sent and received for VoIP. Real-Time Transport Protocol Global standard for transferring audio and video data.
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The sender is not notified about whether it is received or not. Uniform Resource Identifier Character sequence for identifying resources (e.g., e-mail recipient, www.gigaset.com, files). On the Internet, URIs are used as a unique identification for resources. URIs are also described as SIP addresses.
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Glossary Universal Resource Locator Globally unique address of a domain on the Internet. A URL is a subtype of the URI. URLs identify a resource by its location on the Internet. For historical reasons the term is often used as a synonym for URI. User ID See User identification.
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