Troubleshooting - Sony UTX-B03HR Operating Instructions Manual

Troubleshooting

If you have any problem, use the following checklist before asking for repairs. If the problem persists, contact your Sony
service representative.
Symptom Cause
The unit does not turn The 3 and # polarity orientation of the batteries is
on. incorrect.
The batteries are getting low.
The battery terminals are dirty.
The unit does not turn The POWER/MUTING button is locked.
off.
The batteries become The batteries are getting low.
drained quickly.
Manganese batteries are being used.
The device is being used under cold conditions.
The channel cannot The unit is not in transmission stopped mode.
be changed.
There is no sound. The channel setting on the transmitter is different
from that on the receiver.
The transmitter is not transmitting signals, or the
transmission output is weak.
The transmitter is set to line level input.
The compander mode setting on the transmitter is
different from that on the receiver.
The transmitter is muted.
The sound is weak. The attenuation level on the transmitter is too high. The input level of the transmitter is low. Set the
The volume on the amplifier or mixer is low.
The transmitter is set to line level input.
The compander mode setting on the transmitter is
different from that on the receiver.
The sound is The attenuation level on the transmitter is too low
distorted. or is set to 0.
The channel setting on the transmitter is different
from that on the receiver.
The compander mode setting on the transmitter is
different from that on the receiver.
There is sound The channel setting on the transmitter is different
interruption or noise. from that on the receiver.
Two or more transmitters are set to the same
channel.
The transmitters are not set to the channels within
the same channel group.
Adjacent channels are being used.
Solution
Insert the batteries with the correct polarity
orientation.
Replace the batteries with new ones.
Clean the 3 and # terminals with a cotton swab.
Release the locked status in the PWR LOCK
menu.
Replace the batteries with new ones.
Use alkaline batteries. The battery life of a
manganese battery is less than half that of an
alkaline battery.
The batteries drain quickly under cold conditions.
Turn off the unit, and then turn it on again while
holding down the SET button to switch to
transmission stopped mode.
Use the same channel setting on both the
transmitter and receiver.
Confirm that the transmitter is turned on.
Alternatively, reduce the distance between the
transmitter and receiver.
Switch to microphone input.
Use the same compander mode setting on both
the transmitter and receiver.
Press the POWER/MUTING button on the
transmitter to release the muted state.
attenuation of the transmitter to an appropriate
level.
Adjust the volume to an appropriate level.
Switch to microphone input.
Use the same compander mode setting on both
the transmitter and receiver.
The input level is extremely high. Set the
attenuation on the transmitter so that the audio is
not distorted.
Use the same channel setting on both the
transmitter and receiver.
Use the same compander mode setting on both
the transmitter and receiver.
Use the same channel setting on both the
transmitter and receiver.
Two or more transmitters cannot be used on the
same channel. Refer to the frequency list stored
on the supplied CD-ROM, and reconfigure the
channel on each transmitter.
The channel plan is set so that no signal
interference occurs when two or more transmitters
are used simultaneously. Set each transmitter to a
different channel within the same channel group.
Use the channels separated by at least two
channels (250 kHz).
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