P-Touch Cannot Print Over The Network P-Touch Is Not Found On The Network Even After Successful Installation; Security Software Problems - Brother E850TKW User Manual

Troubleshooting
P-touch Cannot Print over the Network
P-touch Is Not Found on the Network Even after Successful Installation
Problem
You are using security software
Your P-touch is not assigned with an
available IP address
Your previous printing job failed
I have checked and tried all of the
above, but my P-touch does not print

Security Software Problems

Problem
You did not select to allow access
when the security alert dialog box
appeared during either the standard
installation, BRAdmin Light
installation, or when printing
Incorrect port numbers are being
used for the Brother network features
Solution
See Security Software Problems on page 207.
 Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and
your P-touch are correct and located on the same network.
For more information on how to verify the IP address and the Subnet Mask,
ask the network administrator.
 Confirm your IP address, Subnet Mask and other network settings using the
Printer Setting Tool.
See Changing the P-touch Settings on page 94.
 If the failed printing job is still in your computer's print queue, delete it.
For example, when using Windows
The Start button, [Devices and Printers] and select your printer from
[Printers and Faxes]. Double-click your printer's icon, and then select
[Cancel All Documents] in the [Printer] menu.
Uninstall the printer driver and the software, and then reinstall them.
Solution
If you did not select to allow access when the security alert dialog box
appeared, the firewall function of your security software may be blocking
access. Some security software may block access without displaying a security
alert dialog box. To allow access, see the instructions of your security software
or ask the manufacturer.
The following port numbers are used for Brother network features:
 BRAdmin Light i Port number 161 / Protocol UDP
For more information on how to open the port, see the instructions for the
security software or ask the manufacturer.
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