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User's Guide
E800T
Read the whole guide before using your product and keep it for later
reference.
Version B
SGP ENG

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Table of Contents

   Also See for Brother E800T

   Summary of Contents for Brother E800T

  • Page 1 User's Guide E800T Read the whole guide before using your product and keep it for later reference. Version B SGP ENG...
  • Page 2 The available options and supplies may vary depending on the country. Available Manuals Visit the Brother Solutions Center at support.brother.com and click Manuals on your model page to download the latest manuals. This guide provides safety information; read it before you use the Product Safety Guide P-touch.
  • Page 3: Symbols Used In This Guide

    Symbols Used in This Guide The following symbols are used throughout this guide: WARNING Tells you what to do to avoid the risk of injury. Tells you about procedures you must follow to avoid minor personal injury or CAUTION damage to the P-touch. Indicates information or directions that should be followed.
  • Page 4 ® ® ® Windows 10 in this document does not represent Windows 10 Mobile, Windows 10 Mobile Enterprise, ® or Windows 10 IoT Core.  Not all models are available in all countries. ©2016 Brother Industries, Ltd. All rights reserved.
  • Page 5: Table Of Contents

    Table of Contents Section I Basic Operations Setting Up the P-touch General Description ...........................2 Front/Back ............................2 Inside ..............................3 Connecting the Power Supply ........................4 Inserting a Tube............................5 Inserting a Ribbon Cassette ........................6 Inserting a Tape Cassette..........................7 Turning Power On/Off..........................8 Feeding Tape ............................9 Printing Using the Computer Installing the Printer Driver and Software ....................10 Connecting the P-touch to a Computer ....................10...
  • Page 6 Section II Application Using P-touch Software Installing P-touch Software ........................36 How to Use Cable Label Tool Starting Cable Label Tool ........................37 Creating a Cable Label..........................38 Faceplate............................38 Cable Wrap............................39 Cable Flag ............................40 Patch Panel ............................41 Punch-Down Block ..........................41 Die-cut Flag ............................42 PVC Tube ............................42 Heat Shrink Tube..........................43 Linking a Database ..........................43...
  • Page 7 Maintenance Cleaning the Unit .............................62 Cleaning the Print Head...........................62 Cleaning the Label Roller ........................63 Cleaning the Tape Cutter Unit .........................63 Cleaning the FLe Sensor .........................64 Replacing or Cleaning the Tube Cutter and Tube Cutter Board..............64 Replacing the Tube Cleaner ........................65 Replacing the Rollers for Tubes ......................66 Replacing the Platen Roller and Conveyance Rollers...............66 Useful Settings...
  • Page 8 Section I Basic Operations Setting Up the P-touch Printing Using the Computer Changing the P-touch Settings Other Functions...
  • Page 9: Setting Up The P-touch

    Setting Up the P-touch General Description Front/Back  Front  Back 1 Tube exit slot 2 Handle 3 Cover open button 4 Tube insert slot 5 Top Cover 6 Tape exit slot (Tube) indicator (Label) indicator (Battery) indicator (Power) button (Feed and Cut) button 12 USB port 13 AC adapter socket...
  • Page 10: Inside

    Setting Up the P-touch Inside 1 Tube release lever 2 Tube half-cut adjuster 3 Tube cutter board 4 Tube cutter 5 Tube exit slot 6 Platen roller 7 Print head (for tube) 8 Ribbon cassette compartment (for tube) 9 Tape exit slot 10 Tube cleaner 11 Tube insert slot 12 Tape cassette compartment...
  • Page 11: Connecting The Power Supply

    Setting Up the P-touch Connecting the Power Supply Use the AD9100ESA (AC adapter) for this P-touch. Connect the AC adapter directly to the P-touch. Insert the plug on the AC adapter cord into the AC adapter socket marked DC IN 24 V on the P-touch. Insert the plug on the power supply cord into the AC adapter.
  • Page 12: Inserting A Tube

    Setting Up the P-touch Inserting a Tube Press the cover open button to open the top cover. Pull the tube release lever up. Pass the tube as shown in the illustration so that the end of the tube reaches the “ ”...
  • Page 13: Inserting A Ribbon Cassette

    Setting Up the P-touch Inserting a Ribbon Cassette Press the cover open button to open the top cover. Insert the ribbon cassette into the ribbon cassette compartment, and then push down evenly until the ribbon cassette is installed correctly. Close the top cover.
  • Page 14: Inserting A Tape Cassette

    Setting Up the P-touch Inserting a Tape Cassette The TZe tape, FLe label, and HSe tube cassettes can be used in your P-touch. Important If the new tape cassette has a cardboard stopper, be sure to remove the stopper before inserting the cassette.
  • Page 15: Turning Power On/off

    Setting Up the P-touch Important • When inserting the tape cassette, make sure that the tape and ink ribbon do not catch on the print head. • Make sure that there is no slack in the tape, and then carefully insert the tape cassette. If there is slack in the tape, the tape will catch on the protrusion (2) when the cassette is inserted and become bent or wrinkled, causing the tape to jam.
  • Page 16: Feeding Tape

    Setting Up the P-touch Feeding Tape Important • Be sure to feed tape to remove any slack in the tape and ink ribbon after inserting the tape cassette. • Do not pull the label when the P-touch is ejecting it from the tape exit slot. Doing so will cause the ink ribbon to be discharged with the tape.
  • Page 17: Printing Using The Computer

    Insert the CD-ROM into your CD-ROM drive. Note • Make sure you are logged on with administrator rights. • The latest software and manuals can be downloaded from the Brother Solutions Center at support.brother.com. Click the [commoninstaller.exe] button. Follow the on-screen instructions to proceed with the installation.
  • Page 18: Printing From A Computer

    Printing Using the Computer Printing from a Computer Available Applications To use the P-touch effectively, a number of applications and functions are available. You must install the printer driver to use these applications. You can install these applications and the printer driver using the CD-ROM. Application Features Create and print labels for cables, patch panels, faceplates, electrical equipment and...
  • Page 19 Printing Using the Computer Cutting Options The cutting options allow you to specify how the item is fed and cut when it is printed. Use the printer driver to select the cutting option for tubes or tape when printing from the computer using the application. Set the cutting line (dotted or solid line) for tubes using [Device Settings] in the [Tube Settings] tab in the "Printer Setting Tool".
  • Page 20 Printing Using the Computer Tape Cut Option Table Auto Cut Half Cut Chain Printing Image...
  • Page 21: Attaching Labels

    Printing Using the Computer Tape Cut Option Table Auto Cut Half Cut Chain Printing Image Special tape ― ― (FLe Label) ― ― (FLe Label) Note • When printing multiple copies of different labels, you can select the chain printing to reduce the blank space between the labels.
  • Page 22 Printing Using the Computer • Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily from these surfaces. • Extra Strength Adhesive Tape: • For rough and textured surfaces, we recommend using Extra Strength Adhesive Tape. •...
  • Page 23: Changing The P-touch Settings

    The “Printer Setting Tool” is installed automatically when you install the printer driver. For more information, see Installing the Printer Driver and Software on page 10. Important The “Printer Setting Tool” is available only with compatible Brother printers. Before Using the Printer Setting Tool ...
  • Page 24: Using The Printer Setting Tool

    Click the [Printer Setting Tool] icon on the [Apps] screen. ®  For Windows From the Start button, select [All apps], and then click [Brother] - [Label & Mobile Printer] - [Printer Setting Tool]. The main window appears. 1 Printer Lists the connected printers.
  • Page 25 Changing the P-touch Settings Select the setting you want to change, and then specify or change the settings in the dialog box. For more information on the settings dialog boxes, see Device Settings on page 19. Click [Apply] - [Exit] in the settings dialog box to apply the settings to the P-touch. Click [Exit] in the main window to finish specifying settings.
  • Page 26: Device Settings

    Changing the P-touch Settings Device Settings With [Device Settings] in the “Printer Setting Tool”, printer settings can be specified or changed when connecting the printer and computer with a USB cable. Not only can you change the device settings for one printer, but you can also apply the same settings to multiple printers.
  • Page 27 Changing the P-touch Settings 4 Current Settings Retrieves the settings from the currently connected printer and displays them in the dialog box. Settings will also be retrieved for parameters on tabs with 5 Disable these settings When this check box is selected, appears in the tab, and the settings can no longer be specified or changed.
  • Page 28: Menu Bar

    Changing the P-touch Settings Menu Bar 1 Apply Settings to the Printer Applies the settings to the printer. Performs the same operation as when [Apply] is clicked. 2 Save Settings in Command File Saves the specified settings in a command file. Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down list.
  • Page 29 Changing the P-touch Settings 7 Factory Reset Resets all printer settings to factory settings. 8 Delete Print Log Deletes the print log stored in the printer. 9 Feed Tube Adjusts the tube position by feeding a fixed amount of tube. The tube will be fed when [Forward] or [Backward] is clicked.
  • Page 30: Basic Tab

    Changing the P-touch Settings Basic Tab 1 Auto Power On Specifies whether or not the printer turns on automatically when the power supply cord is plugged into an electrical socket. Available settings: [Disable], [Enable] 2 Auto Power Off (AC/DC) Specifies the period of time that passes before the printer turns off automatically when connected to an electrical socket.
  • Page 31: Label Settings Tab

    Changing the P-touch Settings Label Settings Tab 1 Length Adjustment Adjusts the length of the printed label to correspond to the length of the label displayed on the computer. Available settings: -4 to +4 (1 increments) 2 Full Cut Margin Adjustment Adjusts the margin length when fully cutting labels.
  • Page 32: Tube Settings Tab

    Changing the P-touch Settings Tube Settings Tab 1 Cut Mark Type Specifies the mark printed on tubes to indicate the tube cutting position. Available settings: [None], [Dot], [Line] 2 Cut Depth Adjusts the depth of half cuts. Available settings: -3 to +3 (1 increments) 3 Full Cut Adjusts the full cutting power.
  • Page 33 Changing the P-touch Settings 8 Adjust Left/Right Position Adjusts the printing position horizontally. 9 Adjust Up/Down Position Adjusts the printing position vertically. Available settings: -2.0 to +1.0 (0.5 increments) 10 Reverse Turns the reverse operation function before printing on or off. Available settings: [On], [Off] 11 Clear Tube Specifies whether you can use clear tubes and other tubes that the tube sensor cannot detect.
  • Page 34: Applying Setting Changes To Multiple Printers

    Changing the P-touch Settings Applying Setting Changes to Multiple Printers After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer. Select the newly connected printer from the [Printer] drop-down list. Click [Apply].
  • Page 35: Other Functions

    Other Functions Confirming the P-touch Settings You can print the settings report without connecting the P-touch to a computer. To print the basic settings report: Note This report contains the following information: The firmware version and device setting information. Turn the P-touch on. Press and hold the (Feed and Cut) button for more than 10 seconds to print the report.
  • Page 36: Printing Labels Distributed To Multiple Printers (label Only)

    Other Functions Printing Labels Distributed to Multiple Printers (Label Only) Distributed Printing When printing a large number of labels, printing can be distributed among multiple printers. Because printing is performed at the same time, the total printing time can be reduced. Note •...
  • Page 37 Other Functions Click the [Advanced] tab, select the [Distributed Printing] check box, and then click [Settings]. In the [Distributed Printing Settings] dialog box, select the printers you want to use for distributed printing. 1 Click [Detect Current Paper Information…]. 2 The current printer information that was detected appears below [Current Width] and [Paper Type]. 3 Select the check box next to the [Printer Name] you want.
  • Page 38 Other Functions Specify the tape width. A. If only one printer has been selected. In the [Distributed Printing Settings] dialog box from step d, select the printer whose setting you want to specify, and then either double-click it, or right-click it and then click [Settings]. From the [Set Width] drop-down list, select the tape width.
  • Page 39 Other Functions Click [OK] to close the [Distributed Printing Settings] window. Setup is completed. Click [OK] to start distributed printing. Note • It may not be possible for information to be detected for a printer connected using a USB hub. Before printing, enter the settings manually, and check if the printer can be used for printing.
  • Page 40: Printing Labels In High Resolution Mode

    Other Functions Printing Labels in High Resolution Mode High resolution printing can be used if the AC adapter is connected and TZe laminated tape with black ink is installed. Use the printer driver to select the high resolution mode when printing the labels. You cannot use this function for TZe-FX**1 tape.
  • Page 41: Printing Labels In High Speed Mode

    Other Functions Printing Labels in High Speed Mode High speed printing can be used if the AC adapter is connected and TZe laminated tape with black ink is installed. Use the printer driver to select the high speed mode when printing the labels. You cannot use this function for TZe-FX**1 tape.
  • Page 42 Section II Application Using P-touch Software How to Use Cable Label Tool How to Use P-touch Editor How to Use P-touch Library How to Update P-touch Software...
  • Page 43: Using P-touch Software

    For more information on installing the software and driver, see Installing the Printer Driver and Software on page 10. To download the latest driver and software individually, visit the Brother Solutions Center at support.brother.com. [Select your region/country.] - [Downloads] - [Choose your product]...
  • Page 44: How To Use Cable Label Tool

    ® ®  For Windows Vista / Windows From the Start button, click [All Programs] - [Brother P-touch] - [Cable Label Tool 1.0], or double-click [Cable Label Tool 1.0] shortcut icon on the desktop. ® ® For Windows 8 / Windows 8.1:...
  • Page 45: Creating A Cable Label

    How to Use Cable Label Tool Click the button for the cable label type you want. Creating a Cable Label Faceplate Labels of this type can be used to identify various faceplates. Blocks of text are evenly spaced on each label.
  • Page 46: Cable Wrap

    How to Use Cable Label Tool Cable Wrap Labels of this type can be wrapped around a cable or wire. The text is rotated 90° counterclockwise and printed. Note When using Flexible ID Tape: • We recommend using Flexible ID Tape for the "Cable Wrap" labels. •...
  • Page 47: Cable Flag

    How to Use Cable Label Tool Cable Flag Labels of this type can be wrapped around a cable or wire, and both ends of the label stick together to form a flag. The text on flag labels is printed on both ends of the label, leaving a blank space in the middle that wraps around the cable.
  • Page 48: Patch Panel

    How to Use Cable Label Tool Patch Panel Labels of this type can be used to identify various types of panels. Punch-Down Block Labels of this type can be used to identify a type of electrical connection, often used in telephony. You can enter up to eight lines for each block on a single label.
  • Page 49: Die-cut Flag

    How to Use Cable Label Tool Die-cut Flag Labels of this type can be printed on special die-cut flag labels to create flag labels for cables and wires. Use FLe label cassettes for this type of application. PVC Tube Tubes of this type can be used to identify or insulate cables, or to protect them from heat.
  • Page 50: Heat Shrink Tube

    How to Use Cable Label Tool Heat Shrink Tube Tubes of this type can be heated to shrink them to fit cables. Use HSe tube cassettes for this type of application. Linking a Database You can link databases to templates. Click [Database].
  • Page 51: Numbering Function (serialised Number) Printing

    How to Use Cable Label Tool Numbering Function (Serialised Number) Printing You can create numerically serialised labels. Highlight the text you want to serialise. Click [Serialize]. Specify the settings using the screen image as an example. Printing with Cable Label Tool You can print by selecting [Print] from the [File] menu or by clicking the [Print] button.
  • Page 52: How To Use P-touch Editor

    For Windows Vista / Windows From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Editor 5.1], or double-click [P-touch Editor 5.1] shortcut icon on the desktop. When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
  • Page 53 How to Use P-touch Editor Select one of the displayed options: 1 To create a new layout, double-click [New Layout], or click [New Layout] and then click [ 2 To create a new layout using a preset layout, double-click a category button, or select a category button and then click [ 3 To connect a preset layout to a database, select the check box next to [Connect Database].
  • Page 54: Printing With P-touch Editor

    How to Use P-touch Editor Printing with P-touch Editor Express mode This mode allows you to quickly create layouts that include text and images. You can print by selecting [Print] from [File] in the menu bar or by clicking the [Print] icon. (Configure the printing settings in the [Print] screen before printing.) Professional mode This mode allows you to create layouts using a wide-range of advanced tools and options.
  • Page 55: Snap Mode

    How to Use P-touch Editor Snap mode This mode allows you to capture all or a portion of your computer screen display, print it as an image, and save it for future use. Click the [Snap] mode selection button. The [Description of Snap mode] dialog box appears. Click [OK].
  • Page 56: How To Use P-touch Library

    You can use P-touch Library to print templates. Starting P-touch Library ® ®  For Windows Vista / Windows From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Library 2.2]. ® ®  For Windows 8 / Windows 8.1: Click [P-touch Library 2.2] on the [Apps] screen.
  • Page 57 How to Use P-touch Library 3 Folder list Displays a list of folders. When you select a folder, the templates in the selected folder appears in the templates list. 4 Templates list Displays a list of the templates in the selected folder. 5 Preview Displays a preview of the templates selected in the templates list.
  • Page 58: Opening And Editing Templates

    How to Use P-touch Library Opening and Editing Templates Select the template you want to open or edit, and then click [Open]. The program associated with the template starts so that you can edit the template.
  • Page 59: Printing Templates

    How to Use P-touch Library Printing Templates Select the template you want to print, and then click [Print]. The connected P-touch prints the template.
  • Page 60: Searching For Templates

    How to Use P-touch Library Searching for Templates You can search for templates registered to P-touch Library. Click [Search]. The [Search] dialog box appears. Specify the search criteria. The following search criteria are available: Settings Details Multiple Parameters Determines how the program searches when multiple criteria are specified. If you select [AND], the program searches for files that satisfy all of the criteria.
  • Page 61 How to Use P-touch Library Click [Begin Search]. The search begins. Close the [Search] dialog box. To confirm the search results, click [Search Results] in the folder view. Note You can register templates to P-touch Library by dragging and dropping them into the [All Contents] folder or to the folder list.
  • Page 62: How To Update P-touch Software

     Double-click the [P-touch Update Software] icon. Note The following method can also be used to start P-touch Update Software: Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software]. ® ®  For Windows 8 / Windows 8.1:...
  • Page 63 How to Update P-touch Software Click the [Computer software update] icon. Select the [Printer] and [Language] settings, select the check box next to Cable Label Tool and P-touch Editor, and then click [Install]. A message appears indicating that the installation has finished.
  • Page 64: Updating The Firmware

    / Windows Double-click the [P-touch Update Software] icon. Note The following method can also be used to start P-touch Update Software: Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software]. ® ® ...
  • Page 65 How to Update P-touch Software Click the [Machine update] icon. Select the [Printer] settings, ensure that [The machine is connected correctly.] appears, and then click [OK].
  • Page 66 How to Update P-touch Software Select the [Language] settings, select the check box next to the firmware you want to update to, and then click [Transfer]. Important Do not turn the P-touch off or disconnect the cable during data transfer. Check the content to be updated, and then click [Start] to begin the update.
  • Page 67 Section III Appendix Resetting the P-touch Maintenance Useful Settings Using the Rechargeable Li-ion Battery/Battery Base (Optional: PA-BT-4000LI/PA-BB-003) Troubleshooting Product Specifications...
  • Page 68: Resetting The P-touch

    Resetting the P-touch You can reset the internal memory of your P-touch to clear all saved label files, or if the P-touch is not operating correctly. Resetting All Settings to the Factory Settings Using the P-touch Buttons All text, format settings, option settings and stored label files are cleared when you reset the P-touch (including language and unit settings).
  • Page 69: Maintenance

    Maintenance We recommend cleaning your P-touch on a regular basis to maintain its correct performance and life span. Note Always remove the battery and disconnect the AC adapter before cleaning the P-touch. Cleaning the Unit Wipe any dust and marks from the main unit using a soft, dry cloth. Use a slightly dampened cloth on difficult to remove marks.
  • Page 70: Cleaning The Label Roller

    Maintenance Cleaning the Label Roller If the quality of the printed characters on the labels is poor even after cleaning the print head, clean the entire label roller with a dry cotton swab by moving the swab up and down while rotating the roller. Cleaning the Tape Cutter Unit Tape adhesive can build up on the cutter blades after repeated use, dulling the blades, which may result in the tape jamming.
  • Page 71: Cleaning The Fle Sensor

    Maintenance Cleaning the FLe Sensor If the FLe sensor is dirty, FLe labels cannot be positioned correctly. Wipe the sensor using a cotton swab moistened with alcohol. Replacing or Cleaning the Tube Cutter and Tube Cutter Board After repeated use of the tube cutter, tubes may jam if materials attach to the cutter blade and take the edge off the blade.
  • Page 72: Replacing The Tube Cleaner

    Maintenance To clean the tube cutter blade, push the black portion shown in the illustration so that the blade protrudes from the tube cutter, and then wipe the blade with a cotton swab or similar item. WARNING Because the black portion is spring operated, be careful that your hand does not slip and contact the blade. Do not touch the cutter blade directly with your bare hands.
  • Page 73: Replacing The Rollers For Tubes

    Remove and replace the rollers. (PA-RL-001 for the platen roller, PA-RL-002 for conveyance roller A, and PA-RL-003 for conveyance roller B. To replace the conveyance nip rollers, contact Brother customer service.) 1 Platen roller 2 Conveyance roller A...
  • Page 74: Useful Settings

    Useful Settings Auto Power-Off Time Your P-touch has a power saving function that automatically turns itself off if no key is pressed within a certain time, under certain operating conditions. If you use the AC adapter or Li-ion battery, you can change the setting of the auto power-off time. You can use the Printer Setting Tool to change the settings.
  • Page 75: Using The Rechargeable Li-ion Battery/battery Base (optional: Pa-bt-4000li/pa-bb-003)

    Using the Rechargeable Li-ion Battery/Battery Base (Optional: PA-BT-4000LI/PA-BB-003) This P-touch can be powered by the AC adapter (included) or the rechargeable Li-ion battery (optional: PA-BT-4000LI). Use the power source appropriate for your intended use. With the rechargeable Li-ion battery installed, you can use the P-touch in locations that do not have AC power.
  • Page 76: Removing The Rechargeable Li-ion Battery

    Using the Rechargeable Li-ion Battery/Battery Base (Optional: PA-BT-4000LI/PA-BB-003) Removing the Rechargeable Li-ion Battery Press and hold the (Power) button to turn the P-touch off. Remove the battery cover and the battery, and then reattach the battery cover. CAUTION If it is difficult to remove the rechargeable battery, turning the P-touch over with the battery cover removed may allow the rechargeable battery to fall out.
  • Page 77: Stopping Rechargeable Li-ion Battery Charging

    Using the Rechargeable Li-ion Battery/Battery Base (Optional: PA-BT-4000LI/PA-BB-003) • Although the charging stops if the P-touch is used to print, feed, or perform another operation, the charging will start again automatically after the operation is finished if the charging is not completed. Stopping Rechargeable Li-ion Battery Charging To stop the battery charging, disconnect the AC adapter.
  • Page 78: Product Specifications

    Using the Rechargeable Li-ion Battery/Battery Base (Optional: PA-BT-4000LI/PA-BB-003) Product Specifications Rechargeable Li-ion Battery Size: approx. 74 mm (W)  86 mm (D)  32 mm (H) Weight: approx. 0.240 kg Voltage: 14.4 V Capacity: 1800 mAh Charging/discharging cycle: approx. 300 times Charging time: approx.
  • Page 79: Troubleshooting

    Ribbon Cassette on page 6, and Inserting a Tape Cassette on page 7). If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter, you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com.
  • Page 80: Printing Problems

    Troubleshooting Printing Problems Problem Solution The label or tube is not printed. Check that text has been entered and that the tape cassette or tube is  installed correctly with sufficient tape or tube remaining.  If the tape or tube is bent, cut off the bent section and thread the tape or tube through the exit slot.
  • Page 81 Troubleshooting Problem Solution The tape or tube is jammed.  Feeds the tube backward. In the [Device Settings] menu bar in the "Printer Setting Tool", click [Maintenance] - [Feed Tube] - [Backward].  If you are unable to clear the tube jam by feeding the tube backward, remove the roller cover and remove the tube.
  • Page 82 Troubleshooting Problem Solution A tape or tube jam error cannot be Contact Brother customer service. cleared despite following the troubleshooting steps. The tube is not cut or is difficult to cut. Replace the tube cutter. Replace the tube cutter after approximately 50,000 cutting operations (this number may vary depending on the operating conditions).
  • Page 83 Troubleshooting Problem Solution The high resolution or high speed As conditions for high resolution or high speed printing, the AC adapter must printing setting was specified, but an be connected, and TZe laminated tape with black ink must be installed. error occurred and printing could not You cannot use this function for TZe-FX**1 tape.
  • Page 84: Version Information

    Troubleshooting Problem Solution Jams occur when I use TZe-R*** Remove the TZe-R*** tape cassette from the printer, and then remove the tape cassettes. jammed ribbon. Because the material used for the TZe-R*** ribbon is light and flexible, the ribbon may jam if it contacts the parts of the tape exit slot. When using TZe-R*** tape cassettes, position the printer so that the ribbon exits straight out of the tape exit slot.
  • Page 85: Led Indicators

    Troubleshooting LED Indicators The indicators light and flash to indicate the P-touch status. The symbols used in this section explain the meaning of the different indicator colours and patterns: Indicator is lit in the colour shown Indicator is flashing in the colour shown Indicator can be off, lit or flashing in any colour Indicator is off Tube, Label, Power indicator...
  • Page 86 Troubleshooting Tube, Label, Power indicator (Tube) Condition (Label) (Power) Adapter error (2 times in 1.8 seconds) In boot mode Reset mode (when the mode is starting) Reset mode (when the button is pressed 2/6 times) Reset mode (when reset is confirmed) (Three times) (Three times) Printing mode (Tube)
  • Page 87 Troubleshooting Tube, Label, Power indicator (Tube) Condition (Label) (Power) Ink ribbon jam error (Tube) No remaining ink ribbon error (Tube) Tube jam error (Tube) (1 time in 1 Tube feeding problem (Tube) second) i Check the ribbon cassette and tube. Printing mode (Label) Receiving data (Label) (1 time in 1...
  • Page 88 Troubleshooting Battery indicator (Battery) Condition (Power) Rechargeable battery power: full Charging Rechargeable battery power: half (1 time in 4 seconds) Rechargeable battery power: low (2 times in 4 seconds) Rechargeable battery error Rechargeable battery power: empty Adapter connection/disconnection error i Do not connect or disconnect AC adapter while printing.
  • Page 89: Indicator Warnings

    2 If the error is not reset, press the (Feed and Cut) button. 3 If the error still is not reset, turn the P-touch off, and then turn it on again. 4 If the error still is not reset, contact Brother customer service.
  • Page 90: Product Specifications

    Actual print speed varies depending on the conditions. Cassette Brother TZe tape cassette (3.5 mm, 6 mm, 9 mm, 12 mm, 18 mm, 24 mm, 36 mm widths) Brother HSe tube cassette (5.8 mm, 8.8 mm, 11.7 mm, 17.7 mm, 23.6 mm widths)
  • Page 91 Product Specifications Model Name E800T Other Operating  TZe engine temperature/humidity When running: between 10°C and 35°C / between 20% and 80% max. wet bulb temperature: 27C  Tube engine When running: between 15°C and 35°C / between 20% and 80% max.
  • Page 92: Operating Environment

    The compatible operating systems may change. For the latest information, visit our support website at support.brother.com.  Brother support website Please visit our support website at support.brother.com. You can find following information: • Software downloads • Manuals/Documents • Frequently Asked Questions (Troubleshooting, Useful tips on using printer) •...

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