Troubleshooting; Testing Wireless Devices - DSC PK5500 Installation Instructions Manual

Wireless Integration
NOTE: Power v4.5 & lower uses 2-digit subsection numbers.
Compatible Wireless Devices
:
• WLS912L-433 Glass Break Detector * • WS4945 Mini Door/Window Contact*
• WLS914-433 Pet Immune PIR* • WS4965*/WS8965 Tri-Zone Contact
• WS4904(P)*/8904(P) Pet Immune • WS4969 Wireless Keys
• WS4916*/8916 Smoke Detector • WS4975/8975 Door/Window Contact
• WS4926 Smoke Detector* • WS4985/8985 Flood Detector
• WS4938 Panic Button* • WS4913*/8913 CO Detector**
• WS4939*/8939 Wireless Key • WS4920 Wireless Repeater*
* Only these models are UL listed.
** CO Detector requires PC1616/1832/1864 v4.5 or higher.
Downloading
The RFK55XX product has an integrated wireless receiver. When downloading
to this keypad, please select the RF5132 v5.4 file. When using an RFK5564
keypad, please select the RFK5164 v5.4 file. DLS IV must be used in order to
have the capability of downloading to this keypad.

Testing Wireless Devices

1. Temporarily put the wireless devices in the places you want to mount them.
2. At a system keypad, enter [,][8][Installer Code].
3. Enter programming section [904], then enter the number.
NOTE: If global placement test is enabled (Section [900], option 8
ON) enter [001] to test all zones.
4. Activate the device being tested until a result is displayed on the keypad
or sounded by the keypad or bell.
Result LED/ICON Keypad LCD Keypad
Good Light 1 ON Steady Good
Bad Light 3 ON Steady Bad
While in placement test the Ready and Armed LEDs are used to indicate the
reception of a valid signal from a wireless device. The Green (Ready) LED
indicates that a transmission was received from a device that is enrolled on
the system. The Red (Armed) LED indicates that a transmission was received
from a device that is not enrolled on the system. The corresponding LED will
flash once per transmission.
Activate the device until you get 3 good results in a row. Wait 10 seconds
between each test on the same device. You may mount wireless devices
where results were good.
Devices indicating a bad result must be moved to another location. You may
only have to move the device a few inches to correct a bad result.
NOTE: Do not mount any device where a "bad" test result was indi-
cated.
Testing Portable Device Reception
(RFK55XX Only)
To test portable devices (e.g., WS49X9) press the button(s) at several different
points in the installation to confirm the coverage area. If these devices do not
operate from all points in the installation, you will need to move the RFK55XX.
Receiver Placement Test
The RFK5500/RFK5564 performs best in locations where RF interference is
minimal. To find an optimal mounting location for the keypad, perform the
following placement test:
1. Temporarily connect the Keybus wires to the keypad (refer to wiring instruc-
tions).
2. Hold the keypad in the intended mounting location.
3. Enter keypad programming mode by pressing [ , ][8][Installer Code],
then enter section [904].
4. If the yellow Trouble LED is on, interference levels are high and a new
mounting location should be found. If the LED is flashing or off, interfer-
ence is low and the location is good.
Repeater Placement Test
(Power v4.6 and higher)
If the "Receiver Placement Test" described above indicated the presence of inter-
ference and you are unable to move the keypad away from the interference
source, perform the following procedure while installing a WS4920 Repeater.
1. Temporarily mount the WS4920 in the desired location.
2. Use the WS4920 to test for signal noise. Refer to the WS4920 installation
manual for instructions.
3. If no noise is detected in the desired mounting location, test for adequate
signal strength through the interference at the RFK5500/RFK5564.
4. At the system keypad, enter [ , ][8][Installer Code].
5. Enter programming section [804][900] then set option 1 to "OFF". This
option returns a "good" placement test result if the WS4920 signal
Bell/Buzzer
strength in the vicinity of the RFK5500/RFK5564 is within acceptable lev-
els through the interference.
1 Beep/Squawk
6. Exit section [804][900].
7. Enter programming section [904] and perform placement test as described
3 Beeps/Squawks
in "Testing Wireless Devices."
8. If "bad" test results are returned, move the repeater closer to the
RFK5500/RFK5564.
9. Once "good" test results are achieved, set option 1 in section [804][900]
to "ON."
NOTES:
• All devices on the system should be enrolled on one of the WS4920
repeaters on the system.
• Perform a Repeater Placement Test only when installing the RFK5500/
5564 in areas of high interference. The preferred solution is to move the
receiver to another location. Please move the receiver as an alternate to
installing a WS4920 repeater.
• Do not install both repeater and receiver in high noise areas.
Replacing Wireless Device Batteries
1. Remove the cover of the device from its backplate. This creates a tamper
condition on the zone.
2. Refer to the battery installation instructions on the Installation Sheet of
each component. Be sure to note the proper orientation of the batteries
as you install them.
3. When the fresh batteries are in place, re-attach the cover to the back-
plate. The tamper is restored and the zone sends a battery trouble resto-
ral signal to the receiver. The battery trouble is now clear and the device
should function normally.
NOTE: When batteries in one device need to be replaced, the batteries
in all devices should be replaced at the same time.

Troubleshooting

1. When I enter the zone number when adding a wireless device, the
keypad gives me a long beep.
•The keypad must be properly connected to the Keybus to enter ESNs.
(in event of interference) 2. I have entered the ESN for the device but when I violate the device,
the zone does not show open on the keypad.
Check the following:
•Ensure the ESN has been entered correctly.
•Ensure that the zone is enabled for the partition (if partition pro-
gramming is used).
•Ensure that the wireless zone is not assigned to a zone used by
PC5108 modules, an on-board zone or a keypad zone.
•Ensure that the zone is programmed for something other than "Null
Operation" and that the wireless zone attribute is turned on.
3. When I try a module placement test I get no result or "Bad" results.
Check the following:
•Verify that you are testing the correct zone.
•Verify that the device is in range of the keypad. Try testing the device
in the same room as the receiver.
•Confirm that the keypad is properly connected to the Keybus.
•Check that you are testing the zone correctly. Refer to the instruc-
tions that came with the device.
•Check that the batteries are working and installed correctly.
•Look for large metal objects that may be preventing the signal from
reaching the keypad.
•The device must be located where consistent "Good" results are
obtained. If several devices show "Bad" results, or if panic pendants
and wireless keys operate inconsistently, move the receiver.
4. The LED on the motion detector does not turn on when I walk in front
of the unit.
•The LED is for walk test purposes only. See your WS4904P-433/
WS4904P(L)-433 instruction sheet for walk test instructions.