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Problem
ActiveSync is connected, but
n
data or information cannot
be transferred.
Connection Problems
Problem
Unable to use
Infrared (IR)
n
to transfer information.
Cannot connect to Internet,
n
web surfing
doesn't work.
XV6600WOC User Manual
Solution
On your desktop computer, check the
the
ActiveSync Manager
type for the program you want has been selected for
synchronizing. See more detail s about synchronizing
information in
Chapter
Try the following:
1
Line up the IR ports so that they are unobstructed
and within a close range with 20cm.
2
Make sure nothing is between the two IR ports.
3
Adjust the room lighting. Some types of light interfere
with IR connections. Try moving to a different location
or turning off some lights.
Try the following :
1
Check that you have set up and connected to an
Internet service provider.
2
Check that your wireless connection to your mobile
service provider is switched on and the signal is un-
obstructed.
3
Verify with your Internet service provider that your
user name and password are correct.
Chapter 7 Getting
See
information is also available in
the XV6600WOC and
Sync
Options on
menu to see if the information
4.
Solution
Connected. Additional
Connections Help
ActiveSync Help
on the PC.
155
on
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