Epson ET-3600/L605 User Manual page 6

User's Guide
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .104
Checking Messages on the LCD Screen. . . . . . . 104
Checking the Printer Status - Windows. . . . . . . 105
Checking Printer Status - Mac OS X. . . . . . . . . 105
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 105
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Removing Jammed Paper from the Paper
Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Removing Jammed Paper from the Rear Cover. 109
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 110
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 111
Several Sheets of Paper are Fed at a Time. . . . . . 111
Power and Control Panel Problems. . . . . . . . . . . . 111
Power Does Not Turn On. . . . . . . . . . . . . . . . . 111
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 112
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 112
Cannot Print from a Computer. . . . . . . . . . . . . . . 112
When You Cannot Make Network Settings. . . . . . 113
Cannot Connect from Devices Even Though
Network Settings are No Problem. . . . . . . . . . . 113
Checking the SSID Connected to the Printer. . . 115
Checking the SSID for the Computer. . . . . . . . .115
Suddenly the Printer Cannot Print over a
Network Connection. . . . . . . . . . . . . . . . . . . . . . 115
Suddenly the Printer Cannot Print Using a USB
Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cannot Print from an iPhone or iPad. . . . . . . . . . 116
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 117
Printout is Scuffed or Color is Missing. . . . . . . .117
Banding or Unexpected Colors Appear. . . . . . . 117
Colored Banding Appears at Intervals of
Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .117
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .118
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .118
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 119
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 120
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 120
Printed Characters Are Incorrect or Garbled. . . 121
The Printed Image Is Inverted. . . . . . . . . . . . . . 121
Mosaic-Like Patterns in the Prints. . . . . . . . . . .121
Contents
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .121
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 122
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 122
The Printout Problem Could Not be Cleared. . . 122
Other Printing Problems. . . . . . . . . . . . . . . . . . . 122
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 122
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .123
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 123
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 123
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .124
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 124
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 124
The Image Quality Is Rough. . . . . . . . . . . . . . . 125
Offset Appears in the Background of Images. . . 125
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 125
Moiré Patterns (Web-Like Shadows) Appear. . . 125
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .126
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 126
Cannot Solve Problems in the Scanned Image. . 127
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 127
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .127
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 128
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Operation Sounds Are Loud. . . . . . . . . . . . . . . 128
The Date and Time Are Incorrect. . . . . . . . . . . 128
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 128
A Message Prompting You to Reset the Ink
Levels is Displayed. . . . . . . . . . . . . . . . . . . . . . 129
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 130
Printer Specifications. . . . . . . . . . . . . . . . . . . . 130
Scanner Specifications. . . . . . . . . . . . . . . . . . . 130
Interface Specifications. . . . . . . . . . . . . . . . . . . 131
Network Function List. . . . . . . . . . . . . . . . . . . 131
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 133
Ethernet Specifications. . . . . . . . . . . . . . . . . . . 133
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