If Usb Connection Fails - Ricoh Aficio MP W3600 Operating Instructions Manual

If USB Connection Fails

This section explains how to troubleshoot a problem related to USB connection.
Problem
The machine is not auto-
matically recognized.
Windows has already con-
figured the USB settings.
Windows Me and the ma-
chine cannot be connected.
Cause
The USB cable is not con-
nected properly.
Check whether the com-
puter has identified the
machine as an unsup-
ported device.
You need to download
USB Printing Support for
Windows Me.
If USB Connection Fails
Solution
Disconnect the USB cable, and then turn
the machine off and then back on again.
After confirming the machine is on, con-
nect the USB cable again.
Open Windows' Device Manager, and
then, under [Universal Serial Bus control-
lers], remove any conflicting devices.
Conflicting devices have a [!] or [?] icon
by them. Take care not to accidentally
remove required devices. For details,
see Windows Help.
When using Windows 2000 / XP or
Windows Server 2003, an erroneous de-
vice is displayed under [USB Controller]
in the [Device Manager] dialog box.
Download USB Printing Support from
the supplier's website.
Search the model name you use on the
supplier's website, and download USB
Printing Support.
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