Page 1 User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For information not in this manual, refer to the HTML/PDF ﬁles on the supplied CD-ROM.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 1. What You Can Do with This Machine Searching by What You Want to Do........................9 Reducing my Costs............................9 Using Scanned Files on the Computer....................... 10 Registering Destinations..........................11 Operating the Machine More Effectively....................
Page 4 When the Authentication Screen is Displayed..................40 User Code Authentication Using the Control Panel.................. 40 Logging In Using the Control Panel......................40 Logging Out Using the Control Panel......................41 Placing Originals..............................42 Output Locations for Originals........................42 Copy Output Locations..........................43 Adjusting the rear output..........................44 Placing Originals on the Original Table....................
Page 5 4. Print Displaying the Printer Driver Properties......................71 Standard Printing..............................72 Combining Multiple Pages into Single Page....................73 Types of Combine Printing.......................... 73 Locked Print...............................75 Sending a Locked Print file.......................... 75 Printing a Locked Print file using the control panel..................75 Hold Print................................77 Sending a Hold Print file..........................77 Printing a Hold Print file using the control panel..................77 Stored Print................................79...
Page 6 6. Document Server Storing Data..............................99 Printing Stored Documents..........................101 7. Web Image Monitor Displaying Top Page............................. 103 8. Adding Paper and Toner Loading Paper..............................105 Precautions for Loading Paper into the Paper Roll Tray................. 105 Loading Paper into the Paper Roll Tray....................105 Printing from the Tray Using the Printer Function..................111 Loading Paper into the Bypass Tray......................
Page 7 When the Home Screen Cannot Be Edited.....................164 When the Address Book Is Updated....................... 165 When Data Cannot Be Sent Due to a Problem with the Destination.............166 When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......166 When Problems Occur While Logging In....................
Page 8: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 9: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DNB101 The following information is region-specific.
Page 11: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Reducing electricity consumption See "Saving Energy", Getting Started.
Page 12: Using Scanned Files On The Computer
1. What You Can Do with This Machine Using Scanned Files on the Computer CQH100 Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan.
Page 13: Registering Destinations
Searching by What You Want to Do Registering Destinations CQH101 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan. Operating the Machine More Effectively CQH102 Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions.
Page 14 1. What You Can Do with This Machine Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print. Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the Printing Preferences Dialog Box", Print.
Page 15: What You Can Do With This Machine
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DHJ326 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 16: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CQH002 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server. • You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine to detect the original size automatically.
Page 17: Printing Data Using Various Functions
What You Can Do with This Machine Printing Data Using Various Functions CQH003 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print.
Page 18 1. What You Can Do with This Machine CQH004 • You can retrieve stored documents scanned in scanner mode to your computer. • You can download documents stored in copier, Document Server, or printer mode to your computer. • For details about how to use the Document Server, see "Storing Data in the Document Server", Copy/ Document Server.
Page 19: Using The Scanner In A Network Environment
What You Can Do with This Machine Using the Scanner in a Network Environment CQK103 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Basic Procedure for Sending Scan Files by E-mail", Scan. •...
Page 20: Preventing Information Leakage (Security Functions)
1. What You Can Do with This Machine DHJ266 • To use this function, the OCR unit is required. • You can select the file type or PDF file setting from [PDF], [PDF (JPEG 2000)], or [PDF/A]. • This function allows the machine to optically recognize characters in various languages and up to approximately 40,000 characters a page on paper up to A1 size.
Page 21: Monitoring And Setting The Machine Using A Computer
What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide for details. Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. DHJ317 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and...
Page 22 1. What You Can Do with This Machine...
Page 23: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DNB102 1.
Page 24 2. Getting Started 4. Front output auxiliary tray This can be used to receive delivered copies. 5. Front Cover Open this cover to replace toner. 6. Main power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. See page 39 "Turning On/Off the Power".
Page 25 Guide to Names and Functions of Components Rear and left view DNB103 1. Original exit Originals are delivered here. 2. Original output guide Stacks originals delivered to the rear output. 3. Fusing unit cover Protects the fusing unit. 4. Rear output Stacks copies delivered to the rear output.
Page 26: Guide To Functions Of The Machine's Options
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options DNB105 1. Multi Stacker Attach this to the front or back of the machine. You can stack a large number of copies on it. 2.
Page 27: Guide To The Names And Functions Of The Machine's Control Panel
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. DHJ235 1. [Home] key Press to display the [Home] screen. For details, see page 29 "How to Use the [Home] Screen". 2.
Page 28 2. Getting Started • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions. 6. [Interrupt] key Press to make interrupt copies.
Page 29 Guide to the Names and Functions of the Machine's Control Panel 19. Data In indicator (printer mode) Flashes when the machine is receiving print jobs from a computer. See Print. 20. Media slots Use to insert an SD card or a USB flash memory device. 21.
Page 30: Changing The Display Language
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press the [User Tools/Counter] key. DHJ249 Press language key until the language you want to display appears. Press the [User Tools/Counter] key.
Page 31: How To Use The [Home] Screen
How to Use the [Home] Screen How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen.
Page 32: Adding Icons To The [Home] Screen
2. Getting Started of the shortcut icon. For details about examples of shortcuts that you can program, see page 36 "Example of programs". 7. [Address Book Management] Press to display the Address Book. For details about how to use the Address Book, see "Address Book", Connecting the Machine/ System Settings.
Page 33 How to Use the [Home] Screen Adding icons to the [Home] screen using Web Image Monitor Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings. Log in to Web Image Monitor. To add icons to the default [Home] screen, point to [Device Management], and then click [Device Home Management].
Page 34 2. Getting Started Press [Edit Home]. Press [Add Icon]. Press the [Program] tab.
Page 35 How to Use the [Home] Screen Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed. Press [OK]. Press the [User Tools/Counter] key. • Press on the upper-right corner of the screen to check the position on the simple screen.
Page 36: Registering Functions In A Program
2. Getting Started Registering Functions in a Program You can register up to 25 programs each for the copier, Document Server, and scanner functions. The following settings can be registered to programs: Copier: original type, density, paper tray/bypass tray, Store File (except for User Name, Password, and Target Folder to Store), Synchro Cut, Variable Cut, Auto Reduce / Enlarge, User Auto R/E, Finishing, Adjust Print Position, Edit / Stamp, Combine, Reduce / Enlarge, number of copies, Original Orientation...
Page 37 Registering Functions in a Program Press the [Program] key. DHJ246 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • You can enter up to 34 characters for a program name. •...
Page 38: Example Of Programs
2. Getting Started • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing the [Reset] key unless the program is deleted or overwritten. •...
Page 39 Registering Functions in a Program Scanner mode Program name Program description Effect Easy PDF scan Select [Full Color: Text / Photo] in You can scan documents efficiently. [Scan Settings]. In [Send File Type / Name], select [PDF] under [File Type] and enter the business details such as "London branch: daily report"...
Page 40 2. Getting Started • The names of programs given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.
Page 41: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
Page 42: Logging In The Machine
2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.
Page 43: Logging Out Using The Control Panel
Logging In the Machine Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
Page 44: Placing Originals
2. Getting Started Placing Originals Output Locations for Originals Two types of original output locations are available. Upper output This is the basic original output location. Originals are ejected onto the original stackers. Rear output Originals are ejected onto the original output guides. When copying thick or hard originals, select this output location.
Page 45: Copy Output Locations
Placing Originals Remove the two rear original stackers. DNB134 Extend the original output guides. DNB135 Originals are ejected onto the original output guides. DNB136 Copy Output Locations Two types of copy output locations are available. Front Prints are delivered through the front paper output exit at the front of the machine.
Page 46: Adjusting The Rear Output
2. Getting Started When copying sizes up to A1 , we recommend selecting front copy output. Rear Prints are delivered through the rear paper output exit at the back of the machine. When copying A1 or A0 , select rear copy output. Front copy output Prints are delivered through the front paper output exit.
Page 47: Placing Originals On The Original Table
Placing Originals DNB111 • After the original has been delivered, instead of leaving it, hold its end in your hand and move it away before the next original is delivered. • The multi stacker can be installed to the back of the machine. Placing Originals on the Original Table •...
Page 48: Setting The Carrier Sheet
2. Getting Started Using both hands, carefully insert the original between the original guides, copy side down. Holding the original with both hands, push it in until it stops. When the machine starts pulling in the original, remove your hands. DNB112 Stopping originals from feeding in If the originals are feeding in slanted, or jamming, etc., press the [Scanner Stop] key to stop them...
Page 49: Setting The Original Hangers
Placing Originals Open the carrier sheet with the transparent sheet face up, and then insert the original also face up. Align the original with the fold of the carrier sheet. BKV008S Using both hands, hold the carrier sheet face down, and carefully insert the folded edge of the carrier sheet into the insertion area.
Page 50 2. Getting Started DNB114 Insert large originals, such as A1 (D) sheets, into the original hangers so they are in the landscape orientation. DNB115...
Page 51: Copy
3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Copy Output Locations Specify copy output locations before copying. For details, see page 42 "Placing Originals". Two types of copy output locations are available.
Page 52 3. Copy Select [Rear] under Copy Output Location. Prints are delivered through the rear paper output exit.
Page 53: Basic Procedure
Basic Procedure Basic Procedure To make copies of originals, place them on the original table. For details, see "Placing Originals", Paper Specifications and Adding Paper. To copy onto paper other than plain paper, specify the paper type in User Tools according to the weight of the paper you are using.
Page 54: Reducing Or Enlarging Originals
3. Copy Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The upper right corner is the base point. CPH016 In addition to the functions described in this section, advanced reduce/enlarge copy functions are also available.
Page 55: Zoom
Reducing or Enlarging Originals Press [Reduce / Enlarge]. Select a ratio, and then press [OK]. Place the original, and start scanning. Zoom You can specify the reproduction ratio in increments of 0.1% or 1.0%. CKN007 To specify a reproduction ratio, enter the ratio using the number keys or specify the ratio with [ ] or [ ].
Page 56: Auto Reduce / Enlarge
3. Copy Press [Reduce / Enlarge]. Press [Number keys]. Enter the desired ratio with the number keys, and then press [ ]. Press [OK] twice. Place the original, and start scanning. Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select.
Page 57: User Auto Reduce / Enlarge
Reducing or Enlarging Originals This is useful to copy different size originals to the same size paper. To ensure the print result you require is produced, specify the original orientation before using Auto Reduce / Enlarge. Make sure that the original orientation setting matches the actual orientation of your original.
Page 58 3. Copy (mainly Europe) Original size Copy size A0, A1, A2, A3, A4, B1 JIS, B2 JIS, B3 JIS, B4 JIS B1 JIS B2 JIS B3 JIS B4 JIS (mainly North America) Original size Copy size Engineering E (34 × 44) E (34 ×...
Page 59 Reducing or Enlarging Originals Press [User Auto R/E]. Check that the combination selected for User Auto Reduce / Enlarge is the one you want. Place the original, and start scanning.
Page 60: Combined Copying
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 61 Combined Copying CKN016 Press [Combine]. Select the number of originals to combine. Press [OK]. Select the paper size. Place the original, and start scanning.
Page 62: Specifying The Length Of Copy Paper Cut
3. Copy Specifying the Length of Copy Paper Cut Specify the length to cut the paper loaded in the paper roll tray. • You cannot cut the paper in the bypass tray. The following paper cut methods are available: Synchro Cut Cuts the paper at the same length as the original.
Page 63 Specifying the Length of Copy Paper Cut Select a preset cut size of the paper roll tray. (mainly Europe) Paper roll width Preset Preset 841 mm 594 mm 420 mm 297 mm 210 mm 728 mm B1 JIS B2 JIS 515 mm B2 JIS B3 JIS...
Page 64: Variable Cut
3. Copy Paper roll width Preset Preset 490 mm 594 mm 297 mm 440 mm 594 mm 297 mm (mainly North America) Engineering Paper roll width Preset Preset 34 inch 34 × 44 22 × 34 22 inch 22 × 34 17 ×...
Page 65 Specifying the Length of Copy Paper Cut Select [Variable Cut]. Enter the length with the number keys, and then press [ ]. Press [OK]. Select a paper roll tray.
Page 66: Copying From The Bypass Tray
3. Copy Copying from the Bypass Tray Use the bypass tray to copy onto paper sizes that cannot be loaded on the paper roll trays. About how to load paper in the bypass tray, see Paper Specifications and Adding Paper for details. Paper that has a vertical length of 210 - 914.4 mm (8.3 - 36.0 inches) and a horizontal length of 182 - 2000 mm (7.2 - 78.7 inches) can be copied from the bypass tray.
Page 67: Copying Onto Custom Size Paper From The Bypass Tray
Copying from the Bypass Tray Press [OK] twice. Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 210.0–914.4 mm (8.3–36.0 inches) and a vertical length of 182.0–2000.0 mm (7.2–78.7 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.
Page 68 3. Copy Select the bypass tray ( Press [Paper Size]. Press [Custom Size]. Enter the horizontal size with the number keys, and then press [ ]. Enter the vertical size with the number keys, and then press [ ]. Press [Program]. Press [Exit].
Page 69: Sort
Sort Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. • To use the Rotate Sort function, two paper tray that can be fed paper of the same size and type, but in different orientation ( ), are required.
Page 70: Changing The Number Of Sets
3. Copy Press [Finishing]. Select [Sort] or [Rotate Sort], and then press [OK]. Enter the number of copy sets using the number keys. Place your original, and start scanning. To confirm the type of finishing, press the [Sample Copy] key. Scan each page of your original.
Page 71 Sort Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
Page 72: Storing Data In The Document Server
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 99 "Storing Data".
Page 73: Displaying The Printer Driver Properties
4. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. •...
Page 74: Standard Printing
4. Print Standard Printing • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed.
Page 75: Combining Multiple Pages Into Single Page
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. Click the WordPad menu button in the upper left corner of the window, and then click [Print].
Page 76 4. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Page 77: Locked Print
Locked Print Locked Print Sending a Locked Print file Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 78 4. Print Press the [Print Jobs] tab. Press [Locked Print Job]. Select the files you want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. Press [Print]. Enter the password using the number keys, and then press [OK]. Enter the number of copies using the number keys if necessary, and then press [Print].
Page 79: Hold Print
Hold Print Hold Print Sending a Hold Print file Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 80 4. Print Press the [Print Jobs] tab. Press [Hold Print Job]. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. Press [Print]. Enter the number of copies using the number keys if necessary, and then press [Print].
Page 81: Stored Print
Stored Print Stored Print Sending a Stored Print file Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 82 4. Print Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. DHJ243 Press the [Print Jobs] tab. Press [Stored Print Job]. Select the files you want to print. You can select all the Stored Print files at once by pressing [Select All Jobs] after selecting a file.
Page 83: Saving And Printing Using The Document Server
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. •...
Page 84: Managing Documents Stored In Document Server
4. Print If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 101 "Printing Stored Documents".
Page 85: Scan
5. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 86: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
5. Scan If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
Page 87 Basic Procedure When Using Scan to Folder Next, enter the command "set user", and then press the [Enter] key. (Be sure to put a space between "set" and "user".) Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing.
Page 88: Registering An Smb Folder
5. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in Step 2, and then click [Properties]. On the [Security] tab, click [Edit...].
Page 89 Basic Procedure When Using Scan to Folder Enter the login user name of the destination computer, and then press [OK]. Press [Change] under "Login Password". Enter the password of the destination computer, and then press [OK]. Enter the password again to confirm, and then press [OK]. Press [Folder].
Page 90 5. Scan If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].
Page 91: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder Deleting an SMB Registered Folder Press the [Home] key on the top left of the control panel, and press the [Address Book Management] icon on the [Home] screen. Check that [Program / Change] is selected. Select the name whose folder you want to delete.
Page 92 5. Scan Depending on the destination setting, enter the password for logging in to the computer. Press [Manual Entry] for the password to display the soft keyboard. Press [Connection Test]. A connection test is performed to check whether the specified shared folder exists. Check the connection test result, and then press [Exit].
Page 93: Basic Procedure For Sending Scan Files By E-Mail
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. DHJ243 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.
Page 94: Registering An E-Mail Destination
5. Scan • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [PDF] under [Send File Type / Name]. If necessary, press [Next Original Wait]. Specify the destination. You can specify multiple destinations. To specify the e-mail sender, press [Sender Name], and then press [OK].
Page 95: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail Enter the e-mail address. Press [OK]. Press [OK]. Press the [User Tools/Counter] key. Deleting an E-mail Destination Press the [Home] key on the top left of the control panel, and press the [Address Book Management] icon on the [Home] screen.
Page 96: Entering An E-Mail Address Manually
5. Scan Entering an E-mail Address Manually Press [Manual Entry]. Enter the e-mail address. Press [OK].
Page 97: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
Page 98: Checking A Stored File Selected From The List
5. Scan • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. • Select Folder Specify the folder in which to save the stored files. Press [OK].
Page 99: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 100: Specifying Scan Settings
5. Scan Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 101: Document Server
6. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 102 6. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the screen. DHJ243 Press [To Scanning Screen]. Press [Target Fldr. to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name].
Page 103: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] (Sort, Rotate Sort) • [Adjust Print Position] •...
Page 104 6. Document Server...
Page 105: Web Image Monitor
7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 106 7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 107: Adding Paper And Toner
8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper into the Paper Roll Tray • When loading paper, take care not to trap or injure your fingers. •...
Page 108 8. Adding Paper and Toner • Be careful not to get your fingers or cloths trapped in the roller. • When the paper roll is in one of the following conditions, you cannot use it. Cut off the edge of the paper with scissors before loading it.
Page 109 Loading Paper DHJ350 • The paper curls away from the paper roll DHJ351 • The edge is dented DHJ352 • The paper has holes in it...
Page 110 8. Adding Paper and Toner DHJ349 • The paper is torn DHJ353 • When removing paper rolls from the paper trays, lift the paper holders on either side of the paper roll before removing them. Do not lift one side only. This could damage the machine. DHJ281...
Page 111 Loading Paper Names of the parts of the paper roll tray BKV012S 1. Anti-humidity heater switch When humidity is high, paper in the paper tray may absorb moisture, which can affect copy quality. The antihumidity heater prevents this. Turn this switch on when humidity is high. 2.
Page 112 8. Adding Paper and Toner Attach the paper holder to the new paper roll ( ), and then lower the lever ( ). DHJ308 Insert the paper holder firmly, until stops. Hold both sides of the paper roll and set it securely in the roll holder. DHJ285 Make sure that both ends of the paper holder are securely seated in the grooves of the roll holder.
Page 113: Printing From The Tray Using The Printer Function
Loading Paper Keep pressing the auto feed button until the edge of the paper emerges from the cutter section ( ), and then remove the cut piece of paper ( ). DHJ287 The paper will be cut automatically when you release the feed button. Carefully push the paper roll tray fully in.
Page 114: Loading Paper Into The Bypass Tray
8. Adding Paper and Toner Press the [User Tools/Counter] key. DHJ249 Press [Printer Features]. Press [System(EM)]. Select [Custom Size: Tray 1-2]. Enter the horizontal size of the paper using the number keys, and then press [ ]. Enter the vertical size of the paper using the number keys, and then press [ ]. Press [OK].
Page 115: Printing From The Bypass Tray Using The Printer Function
Loading Paper Insert the paper copy side up into the bypass tray. DHJ283 Bring the paper edge flush against the paper feed roller along the bypass tray paper guides. Keep hold of the paper until the roller starts feeding it. The paper is automatically fed and the machine starts copying.
Page 116 8. Adding Paper and Toner Specifying regular sizes using the control panel Press the [User Tools/Counter] key. DHJ249 Press [Tray Paper Settings]. Press [Printer Bypass Paper Size]. Select the paper size. Press [OK]. Press the [User Tools/Counter] key.
Page 117 Loading Paper Specifying a custom size of cut paper using the control panel Press the [User Tools/Counter] key. DHJ249 Press [Tray Paper Settings]. Press [Printer Bypass Paper Size]. Press [Custom Size]. If a custom size is already specified, press [Change Size]. Press [Vertical].
Page 118 8. Adding Paper and Toner Specifying paper type using the control panel Press the [User Tools/Counter] key. DHJ249 Press [Tray Paper Settings]. Press [ Next]. Press [Paper Type: Paper Bypass]. Select the proper items, according to the paper type and thickness you want to use. Press [OK].
Page 119: Recommended Paper
Recommended Paper Recommended Paper This section describes recommended paper sizes and types. Recommended Paper Sizes and Types Paper roll tray (mainly Europe) Paper type and weight Paper size Paper capacity Plain paper Paper roll 52.3 - 110 g/m Diameter: less than 175 mm (13.9 - 29.3 lb) Core: 76.4 ±...
Page 120 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity Film Paper roll Diameter: less than 175 mm Core: 76.4 ± 0.25 mm Width: 210, 257, 297, 364, 420, 440, 490, 515, 594, 620, 625, 660, 680, 707, 728, 800, 841, 880, 914 mm Roll length: less than 150 m Paper roll tray...
Page 121 Recommended Paper Paper type and weight Paper size Paper capacity Film Paper roll Diameter: 6.7 or less Internal diameter: 3.0 ± 0.01 Width: 8 , 9, 11, 12, 17, 18, 22, 24, 34, Roll length: 590 (49.2 ft.) or less Bypass tray (mainly Europe) Number of sheets...
Page 122 8. Adding Paper and Toner Bypass tray (mainly North America) Number of sheets that Paper type and weight Paper size can be placed Plain paper • Engineering 1 sheet 52.3 - 110 g/m E (34 × 44) , D (22 × 34) , C (17 ×...
Page 123: Translucent Paper
Recommended Paper • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • If you load thin paper (64g/m or less) in a cross-grain direction, white spots and patchy images may appear.
Page 124 8. Adding Paper and Toner cause the background to be stained. If this happens, leave the machine idle for a while to reduce the problem.
Page 125: Adding Toner
Adding Toner Adding Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 126: Replacing Toner
8. Adding Paper and Toner • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut. •...
Page 127 Adding Toner Open the front cover with both hands. DHJ001 While sliding the toner cartridge to the right, roll it towards you ( ). Pull the toner cartridge towards you, and out of the machine ( ). DNB129 Remove the new toner cartridge and, without tilting it, vigorously shake it up, down and sideways five or six times.
Page 128 8. Adding Paper and Toner Insert the ends of the toner cartridge into the toner holder on the left ( ). Insert the toner cartridge into the right, as indicated by the arrow ( ). DNB130 Slowly remove the tape from the toner cartridge. DNB131 Rotate the toner cartridge so the arrows are at the top and secure if firmly in place.
Page 129: Sending Scanned Documents When Toner Has Run Out
Adding Toner Close the front cover. DKY001 Sending Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still scanned documents. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen.
Page 130 8. Adding Paper and Toner If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material. (mainly North America) Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers.
Page 131: Troubleshooting
9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
Page 132: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing
9. Troubleshooting When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen DHJ481 1.
Page 133 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing Problem Cause Solution Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper. An error has occurred.
Page 134: When The Machine Makes A Beeping Sound
9. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input A control panel or screen key was accepted.
Page 135: When You Have Problems Operating The Machine
When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
Page 136 9. Troubleshooting Problem Cause Solution The Authentication screen Basic Authentication, Enter your login user name and user appears. Windows Authentication or password. For details about the LDAP Authentication is set. Authentication screen, see "When the Authentication Screen is Displayed", Getting Started. An error message is still Paper is still jammed in the Remove the jammed paper by...
Page 137 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur frequently. Paper of undetectable size • Remove the misfed paper. For has been loaded. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
Page 138: When Multiple Functions Cannot Be Executed Simultaneously
9. Troubleshooting When Multiple Functions Cannot Be Executed Simultaneously If you cannot carry out your job, it may be that the machine is being used by another function. Wait until the current job is completed before trying again. In certain cases, you can carry out another job using a different function while the current job is being performed.
Page 139: Messages Displayed When You Use The Copy/Document Server Function
Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 117 "Recommended Paper Sizes and Types".
Page 140 9. Troubleshooting Message Cause Solution "Maximum number of sets is The number of copies You can change the maximum copy n." exceeds the maximum copy quantity from [Max. Copy Quantity] in quantity. [General Features] under [Copier / ("n" is replaced by a Document Server Features].
Page 141: Messages Displayed When You Use The Printer Function
Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
Page 142 9. Troubleshooting Message Cause Solution "Load following paper in n." The printer driver settings are Check that the printer driver settings incorrect or the tray does not are correct, and then load paper of ("n" is replaced by a contain paper of the size the size selected in the printer driver variable.) selected in the printer driver.
Page 143: Messages Printed On The Error Logs Or Reports When You Use The Printer Function
Messages Displayed When You Use the Printer Function When using direct print from a memory storage device Message Cause Solution "Exceeded the limit value for • The size of the selected file Files or groups of files larger total data size of the selected exceeds 1 GB.
Page 144 9. Troubleshooting When print jobs are canceled Message Cause Solution "91: Error" Printing was canceled by the Check that the data is valid. auto job cancel function due to a command error. "A job via the network that Jobs with errors were stored Contact your administrator to check was not printed exists because an error occurred...
Page 145 Messages Displayed When You Use the Printer Function Message Cause Solution "Output Tray Changed" The output tray was changed Specify the proper output tray. because the paper size of the specified output tray is limited. "Print Overrun" Images were discarded while Select a lower resolution on the printing.
Page 146 9. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum page Delete some of the files stored in the pages of Document Server. capacity of the Document Document Server or reduce the number Cannot store." Server was exceeded. of pages that you want to send. "Exceeded max.
Page 147 Messages Displayed When You Use the Printer Function Message Cause Solution "HDD Full" The hard disk became full Delete unneeded files stored on the while you were printing a machine. Sample Print, Locked Print, Alternatively, reduce the data size of Hold Print, or Stored Print the Sample Print, Locked Print, Hold file.
Page 148 9. Troubleshooting Message Cause Solution "You do not have a privilege You have no privileges to Contact the owner of the document. to print this PDF file." print the PDF document you tried to print. "You do not have a privilege The entered login user name Check that the user name and to use this function.
Page 149 Messages Displayed When You Use the Printer Function When other errors occur Message Cause Solution "85: Error" The specified graphics Check that the data is valid. library is unavailable. "98: Error" The machine could not Turn off the power, and then back on access the hard disk again.
Page 150 9. Troubleshooting Message Cause Solution "Data Storage Error" You tried to print a Sample Contact your service representative. Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the Document Server when the hard disk was malfunctioning.
Page 151 Messages Displayed When You Use the Printer Function Message Cause Solution "Insufficient Memory" A memory allocation error Only when using PostScript 3 occurred. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. "Memory Retrieval Error"...
Page 152: Messages Displayed When You Use The Scanner Function
9. Troubleshooting Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause Solution...
Page 153 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again.
Page 154 9. Troubleshooting Message Cause Solution "The entered file name The file name contains a Check the file name set at the time of contains invalid character(s). character that cannot be scanning. For details about characters Enter the file name again used.
Page 155 Messages Displayed When You Use the Scanner Function When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down.
Page 156 9. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum number of Check the files stored by the other files which can be used in files that can be stored in the functions, and then delete unneeded Document Server at the Document Server has been files.
Page 157 Messages Displayed When You Use the Scanner Function When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page •...
Page 158 9. Troubleshooting When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings. To check the current • Check that the ID and password status, press [Scanned Files for the destination folder are Status]."...
Page 159 Messages Displayed When You Use the Scanner Function When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
Page 160 9. Troubleshooting Message Cause Solution "Exceeded maximum Too many files are waiting to Try again after they have been sent. number of file to store. be sent. Delete all unnecessary files." When documents cannot be stored on a memory storage device Message Cause Solution...
Page 161: Messages Displayed On The Client Computer
Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. page The scan could not be Reduce the number of documents to be capacity per file. Press completed because the written to the memory storage device, [Write] to write the scanned maximum number of pages and then try again.
Page 162 9. Troubleshooting Message Cause Solution "Cannot detect the paper The set original was • Place the original correctly. size of the original. misaligned. • Specify the scan size. Scanning will be cancelled." "Error has occurred in the The application-specified Check whether the scanning settings scanner."...
Page 163 Messages Displayed When You Use the Scanner Function Message Cause Solution "There is no response from The network is crowded. Wait for a while, and then connect to the scanner." the network again. "Scanner is not available. A function of the machine •...
Page 164 9. Troubleshooting Message Cause Solution "Scanner is not available. The machine is not • Check whether the machine is Check the scanner connected to the network connected to the network connection status." correctly. correctly. • Cancel the personal firewall function of the client computer. For details about firewall, see Windows Help.
Page 165: When Other Messages Appear
When Other Messages Appear When Other Messages Appear Message Cause Solution "Cannot connect with the • The wireless LAN Turn off the power, and then check the wireless card. Turn the main board was not inserted wireless LAN board is inserted power switch off, then check when the machine was correctly.
Page 166: When There Is A Problem Scanning Or Storing Originals
9. Troubleshooting When There Is a Problem Scanning or Storing Originals Message Cause Solution "Cannot detect original The machine failed to detect • Place the original correctly. size." the size of the original. • Specify the scan size, and then "Select scan size."...
Page 167: When The Address Book Is Updated
When Other Messages Appear When the Address Book Is Updated Message Cause Solution "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
Page 168: When Data Cannot Be Sent Due To A Problem With The Destination
9. Troubleshooting When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to e-mail destinations, and/or transmission, press [Select]. select only valid folder destinations, either of destination(s)?"...
Page 169 When Other Messages Appear Message Cause Solution "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see "Protecting currently valid."...
Page 170: When Problems Occur While Logging In
9. Troubleshooting When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see "Basic correct. Authentication", Security Guide. "Authentication has failed."...
Page 171 When Other Messages Appear Message Cause Solution "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still displayed, the the server status." has failed. network may be busy. •...
Page 172 9. Troubleshooting...
Page 173: 10. Information For This Machine
10. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
Page 174 10. Information for This Machine • The default period the machine waits before entering Low Power mode is 7 minutes. This default time can be changed. Sleep mode • If this machine remains idle for a specified period or when the [Energy Saver] key is pressed, it enters Sleep mode to further reduce its electrical consumption.
Page 175: User Information On Electrical And Electronic Equipment (Mainly Europe)
Information on Environmental Regulations • Depending on which embedded software application is installed on it, the machine might take longer than indicated to enter Sleep mode. User Information on Electrical and Electronic Equipment (mainly Europe) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.
Page 176: Environmental Advice For Users (Mainly Europe)
10. Information for This Machine Üretici: Ricoh Company, Ltd. 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222 Japan +81-36278-2111(English only/Sadece İngilizce) Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators.
Page 177: Notes To Users In The State Of California (Notes To Users In Usa) (Mainly North America
For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
Page 178 10. Information for This Machine...
Page 179: Index
INDEX Environmental advice for users......Error log............... Adding toner............External options............. Address Book..11, 86, 87, 88, 89, 92, 93, 165 Anti-condensation heater switch......Authentication screen..........File type..............Auto Reduce / Enlarge........14, 54 Folder destination......86, 87, 88, 89 Front copy output...........
Page 180 Running out of toner..........Note for the battery and/or accumulator symbol................Sample Copy key..........Notes to users in the state of California..... Sample Print............Number keys............Scan Settings............Scan to E-mail..........17, 91 Scan to Folder..........17, 83 OCR unit..............Scanner..........
Page 181 User Code Authentication........User information on electrical and electronic equipment............User Tools/Counter key........Using scanned files on the computer....Variable Cut............ 60, 62 Web Image Monitor........19, 103 Zoom..............
Page 182 MEMO D212-7502...
Page 184 D212-7502...

This manual is also suitable for:

Mp w6700

Ricoh MP W6700SP User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Print

5 Scan

6 Document Server

7 Web Image Monitor

8 Adding Paper and Toner

9 Troubleshooting

10 Information for this Machine

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