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Features
Scope of Features
Users with appropriate authorisation can edit up to eight central welcoming
texts for OpenVoice. The Courtesy Service function in conjunction with a voi-
cebox can be practical if a destination in the OpenCom 100 / Aastra 800 is con-
figured as an enquiry station with a queue in which each caller can be lined up.
Depending on the number of calls in the queue and on how long the waiting time
is, a caller will subsequently be put through to the voicebox connected to the des-
tination. Each owner of a voicebox can configure this in Call forwarding after
Time.
2.1.7 Notification of Incoming Messages
The arrival of new voicebox messages will be signalled on a terminal either acous-
tically or optically (MWI: "Message Waiting Indication").
Users of system telephones, e.g. a Aastra 6773 (OpenPhone 73) are notified via
an LED and the display.
On cordless system terminals, e.g. a OpenPhone 27 and in the OpenCTI 50 appli-
cation, new incoming messages are indicated by special icons.
On standard terminals without a message LED, the arrival of new voicebox mes-
sages is signalled acoustically. User hear a special dialling tone instead of the
normal dialling tone when the handset is lifted.
The arrival of voicebox messages on ISDN telephones is also supported by the
service feature MWI with the OpenCom 100 / Aastra 800. This procedure for sig-
nalling messages requires standardised ISDN telephones to be used. Please refer
to the manufacturer's user guide for details.
The OpenPhone 52 signals voicebox messages by means of a flashing dot in the
middle of the display. The OpenPhone 52 activates this as soon as there is at least
one message in your voicebox that you haven't yet listened to.
2.1.8 E-mail Notification of Incoming Messages
Owners of an OpenCom 100 / Aastra 800 voicebox can be notified of incoming
messages by e-mail. This function is configured in the OpenCTI 50 application.
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