Call Number And Time Stamp; Welcoming And Closing Texts; Customised Prompt Texts; Courtesy Service - Aastra OpenVoice 200 User Manual

Features Scope of Features
Depending on the type of system terminals used and the features they are
equipped with, information regarding important features – such as playback or
message deletion – is also indicated by the LEDs and on the display and/or by cor-
responding icons. On such devices, menus which have been specially integrated
and expanded for OpenVoice can be used instead of the number keypad to
activate features.
Code-number procedures can be executed on the OpenVoice at all times by
post-dialling digits – immediately after dialling the call number and before or
during prompt texts.

2.1.3 Call Number and Time Stamp

All incoming messages in the voicebox are automatically stamped with their date
and time of arrival. The caller's call number – if transmitted – is also recorded. The
call number and the time stamp can be played back when you listen to messages;
on system terminals they can also be displayed.

2.1.4 Welcoming and Closing Texts

OpenVoice comes with standard texts. All voicebox owners can also record per-
sonal texts for welcoming and saying goodbye to callers.

2.1.5 Customised Prompt Texts

Users of a voicebox can edit (i.e. record, play, correct or delete) their personal
prompt texts for OpenVoice on any telephone or via the OpenCTI 50 application.
These texts can also be stored via the OpenCTI 50 application.

2.1.6 Courtesy Service

OpenVoice supports the Courtesy Service feature for configured user groups as
well as for the external call numbers of the multi-terminal and system connection.
Every external caller hears the central welcoming text assigned to the user group
or call number after a specified number of rings. This text could be a current adver-
tisement, for example. Then he hears a ring tone again or music on hold until he is
connected to the destination.
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