Related Manuals for SNBC BK-S216
Summary of Contents for SNBC BK-S216
- Page 1 SNBC USER MANUAL Embedded Printer (BK-S216) Shandong New Beiyang Info-Tech Co., Ltd.
- Page 2 This manual is subject to change without Caution. SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and firmware become available. If users need further data about these products, please feel free to contact SNBC or our local distributors.
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Page 3: Safety Instructions
User Manual BK-S216 Safety Instructions Before installing and using the printer, please read the following items carefully. Install the printer at a flat and stable place. Reserve adequate space around the printer so that the operation and maintenance can be performed conveniently. -
Page 4: Table Of Contents
User Manual BK-S216 CONTENT 1. General description........................... 7 1.1 Introduction............................7 1.2 Main features ..........................7 2. Specification ............................8 2.1 Technical Specification........................8 2.2 Paper Specifications ........................9 3. Structure and functions ........................12 3.1 Appearance and modules ......................12 3.2 External Dimension (without paper roll) ..................12 3.3 Printer mechanism ........................13... - Page 5 User Manual BK-S216 5. Routine maintenances ........................32 5.1 Cleaning print head........................32 5.2 Cleaning sensors ..........................32 5.2.1 Cleaning paper sensor ......................32 5.2.2 Cleaning paper load sensor....................32 5.2.3 Cleaning Bundler paper inlet sensor ..................33 5.2.4 Cleaning Bundler position sensor...................33 5.2.5 Cleaning Bundler paper out sensor ..................33 5.2.6 Cleaning Bundler paper retraction sensor ................34...
- Page 6 User Manual BK-S216 Appendix 1 Self-test page........................41 Appendix 2 Tools..........................43 Appendix 2.1 Demo program ......................43 Appendix 2.2 KIOSKUtility Tool......................43 - 6 -...
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Page 7: General Description
1. General description 1.1 Introduction BK-S216 is a high performance thermal printer with cutter and presenter as optional and can accept up to 203mm (Outer diameter) paper rolls. The maximum print width is 216mm. It can be widely used in Kiosk applications like data communication terminal, test instrument terminal and information consulting terminal etc. -
Page 8: Specification
User Manual BK-S216 2. Specification 2.1 Technical Specification Parameter Items 203DPI 300DPI Print method Direct thermal line Resolution 203DPI×203DPI 300DPI×305DPI Paper Length 210mm-216mm 210mm-216mm Max.216mm （8.5 "） Max.216mm （8.5 "） Print Width Max.1728 点 Max.2560 点 Print breadth Max.305mm; Min.82.5mm... -
Page 9: Paper Specifications
User Manual BK-S216 Parameter Items 203DPI 300DPI Function modes Retraction/Ejection/Hold/Command control/close Print head lifetime ≥100Km Reliability Cutter lifetime ≥500,000 Operation Environment +5～45℃, 20-90%RH (40 ) ℃ Environment Storage Environment -40～60℃, 20 - 93% RH (40 ) ℃ Dimensions 350(W)×157(D)×295(H)mm Physics... - Page 10 User Manual BK-S216 Marked paper specification In marked paper mode, the printer determines cut position by referencing black mark position. Detailed paper should meet the following requirement besides that of standard paper: Mark length L1: 20mm ≤ L1 Mark height L2: 4mm ≤ L2 ≤ 8 mm Space between two near Marks L3: 99mm ≤...
- Page 11 User Manual BK-S216 It is recommended to set the cutting position 0.5 to 2mm below the folding line (reverse to feeding paper direction) to prevent paper jam. Refer to continuous and marked paper specification to decide the position relation between folding line and black mark.
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Page 12: Structure And Functions
User Manual BK-S216 3. Structure and functions 3.1 Appearance and modules Fig.3.1.1 BK-S216 structure 1 —Paper feed label 2 —Cover opening latch 3 —Printing unit 4 —Cutter label 5 —Auto. cutter 6 —Hand wheel 7 —Warning label 8 —Bundler 9 —Printer pedestal 10—Cover open hook... -
Page 13: Printer Mechanism
User Manual BK-S216 3.3 Printer mechanism Fig, 3.3.1 Printing unit parts Buffering shaft—Follow the direction shown on the paper feed label and feed paper. During the print, this shaft can buffer papers action; Paper guide module –It is the paper forward path before the print shown as Fig.3.3.1 and Fig.3.3.2. -
Page 14: Sensor
User Manual BK-S216 in the printer shall be cleared; Feed button –When the printer doesn’t alarm, press this button to feed paper; If feeding paper for a long distance, you can press down this button constantly; After pressing down feed button for 1s while turning on the printer, the printer shall output a self-test page of which the content could change with the printer configuration;... -
Page 15: Sensors Of Bundler
User Manual BK-S216 3.4.2 Sensors of bundler Bundler sensors Fig.3.4.2 Bundler inlet sensor: The reflection optical sensor is used to confirm if paper is available at Bundler. Four positions of Bundler are set shown as Fig.3.4.2 and also according to users’ requirement. -
Page 16: Interface
User Manual BK-S216 Bundler open sensor: A microswitch is used to detect Bundler status. When detecting upper path of Bundle lifting, the printer stops working and alarm as shown in Fig. 3.4.5. Fig.3.4.6 Bundler sensor 5 Bundler retraction sensor: A reflection sensor is used to check if paper is retracted successfully and paper is away from paper retraction outlet during Bundler retraction as shown in Fig.3.4.6. -
Page 17: Installation And Suggestion
User Manual BK-S216 4. Installation and suggestion 4.1 Unpacking Open the carton and all packing materials, and check whether all items in the packing list are short or damaged. In case of damages or missing items, please contact local distributor or manufacturer for assistance. -
Page 18: Connecting Interface Cable
User Manual BK-S216 When connecting or disconnecting the cable connector of the AC adapter, always hold the connector shell and don’t pull the cable forcibly. Avoid dragging or pulling the cable of AC adapter, otherwise the cable may be damaged or broken and a fire and electric shock may be caused accordingly. -
Page 19: Loading Paper Roll
User Manual BK-S216 Fig.4.4.3 USB interface layout Caution: Make sure the interface cable is connected in correct direction. When connecting serial interface cable, do not forget to tighten the fixing screws. For parallel interface cable, make sure to close the clips. - Page 20 User Manual BK-S216 2. Manual paper loading 1) Turn on the power and the buzzer will alarm paper end. 2) Press down the button on the print upper cover, and lift the print head. 3) Manually load paper as following figure, and make sure that the printing platen roller is fully covered by paper.
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Page 21: Installing The Printer
User Manual BK-S216 Fig.4.5.5 Paper guide adjustment 4.6 Installing the printer 4.6.1 Installation notes: Install the printer on a flat and stable place. Recommend to use horizontal installation. The inclination shouldn't exceed ±15 °(paper feeding direction) when inclination installation is done. Inclination in other directions is strictly forbidden. - Page 22 User Manual BK-S216 To ensure reliable paper accommodating, enough space should be left. There shall be no sharp edges, corners or edges around the space to avoid the printout damaged. Spaces explanation Upper cover uplifting space. Make sure to reserve enough space to enable the upper cover open.
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Page 23: Paper Holder Design And Installation
User Manual BK-S216 Fig.4.6.4 Paper outlet Connection wire space. make sure there are enough space to connect and disconnect power cable and communication cable of print mechanism; Button space. make sure there are enough space to finish the operation of the CUT button, FEED button and power switch;... - Page 24 User Manual BK-S216 It is recommended to ensure the designed paper holder angle at the range from 11˚ and 39˚; Fig.4.6.6 Paper inlet When the paper roll O/D is over 100mm, the buffer organ should be used; If the inlet angle of your designed paper holder is less than 11˚ as shown above, we suggest that you should design the buffer organ and also ensure the moving area of the buffer shaft over 16mm.
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Page 25: Caution For Printer External Outlet Design
User Manual BK-S216 Ensure the paper holder intensity; Ensure paper shaft should be parallel with printer head, cutter etc. Paper width: If you use 210mm paper width, the paper holder should be from 212mm to 214mm. As for 216mm paper width, ensure that paper holder width from 218mm to 220mm. -
Page 26: Installing Printer Driver
User Manual BK-S216 Fig.4.6.9 Fixing holes for external outlet The bundler has an organ preventing foreign matter into the printer and users don’t need to design it. If you design this organ at the external paper outlet, the paper outlet could be designed as shown in Fig.4.6.10. - Page 27 User Manual BK-S216 Select the printer type and name for installation. If need set this printer as system default printer, please select “Set as Default Printer” and then click “Next” button. Select the setup mode: "Typical", click on "Next" button.
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Page 28: Advanced Installation
User Manual BK-S216 Set printer port, Default option is “LPT1” as printer port. User can select setup printer port according to actual condition, For Windows NT4.0 and above operating system, please select “BYCOMx” (x means 1,2,3,4,5,6,7,or 8) for serial interface, click “Finish” button to end the installation. - Page 29 User Manual BK-S216 Select "Search for the best driver for your device", click on "Next". Select "Specify a location", click on "Browse" button, Search the device driver by browser. Default directory is “Setup_BK-S216_EN V1.10\USBDriver2.20”. Click on "Next". Wizard will display the device driver name. Click on "Next".
- Page 30 User Manual BK-S216 Select "Search for the best driver in these locations", Click on "Include this location in the search", then Click on "Browse", Search the USB device driver by browser. Default directory is “Setup_BK-S216_EN V1.10\USBDriver2.20”. Click on "Next". The digital signature page will pop-up. Click “Continue Anyway” button.
- Page 31 User Manual BK-S216 Click on "Finish" to complete the installation. Windows Server 2003 Connect USB interface printer to a PC and plug USB cable in an idle USB port. The operating system will automatically recognize the USB device and pop-up "Add New Hardware Wizard". Click on "Next"...
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Page 32: Routine Maintenances
User Manual BK-S216 5. Routine maintenances Caution： Before starting routine maintenance for the printer, make sure the power is turned off. Do not touch the surface of print head with hands or metal. Do not use forceps so as to prevent print head, platen roller and sensors being scratched. -
Page 33: Cleaning Bundler Paper Inlet Sensor
User Manual BK-S216 The paper can’t back to normal printing position during semi-automatic paper loading. Print motor reverse backward for long time during semi-automatic paper loading. After printing is finished, the paper can’t return to normal printing position. To clean paper load sensor, following the steps given below：... -
Page 34: Cleaning Bundler Paper Retraction Sensor
User Manual BK-S216 With soft cotton cloth dipped with pure alcohol (should be wrung), carefully wipe off stains on the surfaces of sensors. Wait for 5 to 10 minutes until pure alcohol evaporates totally, press down the Bundler upper path. -
Page 35: Manual Removal Of The Jammed Paper (Bundler Part)
User Manual BK-S216 Figure 5.4.1 Cutter manual-resetting 5.5 Manual removal of the jammed paper (Bundler part) When any of the following errors of Bundler part occurs, please remove jammed paper manually. Paper is folded inside the Bundler and can not continue to forward. -
Page 36: Interface Signal Assignment And Function
User Manual BK-S216 Level: MARK = -3 to -15 V: Logic "1"/ OFF SPACE = +3 to +15 V: Logic "0"/ ON Baud rate: 1200, 2400, 4800, 9600, 19200, 38400, 57600,115200 bps Data bit: 8 bit or 7bit Parity bit:... -
Page 37: Parallel Interface Signal
User Manual BK-S216 6.2.3 Parallel interface signal Pin No. Source Compatible mode nStrobe Data 0 (Least Significant Bit) Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 (Most Significant Bit) nAck Busy Perror Select nAutoFd... -
Page 38: Time Sequence Of Data Receiving
User Manual BK-S216 6.2.4 Time sequence of data receiving Figure 6.2.1 Time sequence of parallel interface data receiving Signal time demands: Signal Min.( ns） Max.( ns） setup 0.75 ready 0.75 busy hold 0.75 Table 6.2.3 Demand explanation of interface signal 6.3 USB interface (optional) -
Page 39: Troubleshooting And Maintenance
User Manual BK-S216 7. Troubleshooting and maintenance 7.1 Frequency Problems 7.1.1 Problems during paper loading Problem Possible reasons Solution Paper roll can’t The paper roll width and diameter do not Replace the paper loaded into paper holder. meet the requirements of the printer... -
Page 40: Other Problems
User Manual BK-S216 Paper is end. Install a new paper roll. The printer stops printing and Paper jams in cutter. Check if there are sundries in cutter path. warns errors during printing. Paper jams in Bundler. Clean jammed paper in Bundler. -
Page 41: Appendix
User Manual BK-S216 Appendix Appendix 1 Self-test page Print self-test page in the following steps: Turn off printer power, then hold down the FEED button for at least 1 second while turning on the printer. The printer will start to print a self-test page. (Take 200 dpi... - Page 42 User Manual BK-S216 :France :Germany :U.K. :Denmark I :Italy :Spain I :Japan :Norway :Denmark II :Spain II :Latin America Bar Code Available :UPC-A :UPC-E :EAN-8 :EAN-13 :CODE 39 :CODE 93 :ITF :CODABAR :CODE128 :PDF417 Explanation of self test page content:...
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Page 43: Appendix 2 Tools
Bar Code Available : Printable barcode model Appendix 2 Tools For BK-s216 printers, we provide the flowing tools: configuration software, debug software, demo software, download /upgrade program software and LOGOKIT tool. Their brief introduction is as follows. Appendix 2.1 Demo program The demo program software is BKMonitor, and its main function includes: Firmware update, Printer status monitor, Sample printing demo.
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