Installation Problems - Canon LBP5300 User Manual

Installation Problems

If "USB Class Driver" and "LBP5300 Printer Driver" cannot be installed properly,
perform the following procedure to check problems.
NOTE
For details on problems on the network installation, see "Chapter 4 Troubleshooting" in
Network Guide.
A problem has occurred
during the installation.
this printer is displayed
in the [Printers and Faxes]
or [Printers] folder after
the installation is
7
Uninstaller] is displayed
in [All Programs] ([Programs]
for Windows 98/Me/2000)
from the [Start] menu.
Uninstall the CAPT software with
Uninstaller.
See "Uninstalling the CAPT
Software," on p. 4-73.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 4-4.
Uninstall the CAPT software with
Uninstaller.
See "Uninstalling the CAPT
Software," on p. 4-73.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 4-4.
7-50 Installation Problems
Downloaded from ManualsPrinter.com Manuals
Yes
No
The icon for
Yes
completed.
No
Cannot print
[Canon Printer
No
Cannot uninstall
Yes
Cannot install
Uninstall the CAPT software with
Uninstaller.
See "Uninstalling the CAPT
Software," on p. 4-73.
Uninstall the USB class driver.
See "Uninstalling the USB Class
Driver," on p. 7-57.
Check the power supply, cables,
etc. See "Problems on Local
Installation" on p. 7-46,
"Installation Problems When the
Printer is Shared on a Network" on
p. 7-47.
Print a test page.
See "Printing a Test Page," on p.
7-53.
[Canon LBP5300] is
displayed in [Add or Remove
Programs] ([Add/Remove Programs]
for Windows 2000; [Add/Remove
Programs Properties] for
Windows 98/Me).
Yes
Delete [Canon LBP5300] from [Add or
Remove Programs] ([Add/Remove
Programs] for Windows 2000;
[Add/Remove Programs Properties]
for Windows 98/Me).
See "When Uninstallation Fails," on p.
7-54.
[Canon Printer
Uninstaller] is displayed
in [All Programs] ([Programs]
for Windows 98/Me/2000)
from the [Start] menu.
No
Yes
Cannot uninstall
Uninstall the USB class driver.
See "Uninstalling the USB Class
Driver," on p. 7-57.
No
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 4-4.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 4-4.
Cannot install
[Canon LBP5300] is
displayed in [Add or Remove
Programs] ([Add/Remove Programs]
for Windows 2000; [Add/Remove
Programs Properties] for
Windows 98/Me).
Yes
No
Delete [Canon LBP5300] from [Add or
Remove Programs] ([Add/Remove
Programs] for Windows 2000;
[Add/Remove Programs Properties]
for Windows 98/Me).
See "When Uninstallation Fails," on p.
7-54.