Troubleshooting - Marantz PMD561 User Manual

Troubleshooting

If you encounter a problem, try doing these things first:
•
Make sure all cables and other connected devices are properly and securely connected.
•
Make sure you are using PMD561 as described in this user guide.
•
Make sure your other devices or media are working properly.
•
If you believe PMD561 is not working properly, check the following table for your problem
and solution.
•
If the PMD561 exhibits erratic behavior, the microprocessor can be reset by powering off,
disconnecting AC power and removing batteries.
Problem
PMD561 does not turn on.
PMD561 turns on then turns itself off. Install fresh batteries.
PMD561 seems to record, but
there is no sound on playback.
There is no audio playback through
headphones or internal speaker.
PMD561 will not record.
No signal from microphone input.
There is excessive noise on
PMD561.
Playback on a computer results in
poor sound.
Computer cannot read files.
Solution
Install fresh batteries.
Make sure PMD561's power input is properly connected
to a power outlet using the included power adapter.
Check input settings. (For example, if the line input is
selected and no input is connected to the line jack, the
PMD561 will record silence. The PMD561 will not
playback.)
Check Hp/Spk Vol control setting.
Check a different audio file or the card.
Check that the maximum of 999 files have not been
recorded.
Check that the PMD561 acknowledges the card.
Check input selection.
Check Rec Level control settings.
Check if microphone(s) require(s) phantom power.
Check cable connections and/or replace cable.
Check for proper gain levels.
Check quality of computer sound card and application.
Check frequency conversion application. (PMD561
records audio files with a sampling frequency of 48kHz.
Some applications convert the files to 44.1kHz using a
sample rate converter. Only high quality sample rate
converters should be used.)
Check the capability of the playback application. Some
playback and editing applications do not support MP3 or
Broadcast Wave (.wav) formats.
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