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®
Intel
Server Board X38ML User
Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products
Intel Order Number E17594-003

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Summary of Contents for Intel X38ML

  • Page 1 ® Intel Server Board X38ML User Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Intel Order Number E17594-003...
  • Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur.
  • Page 3: Safety Information

    Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the ® Intel Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/...
  • Page 4 重要安全指导 在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。 和/或 http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information(《Intel 服务器主板与服务器机箱安全信息》)。 Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions.
  • Page 5 Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server Board X38ML User Guide...
  • Page 6 Intel® Server Board X38ML User Guide...
  • Page 7: Table Of Contents

    Using the BIOS Setup Utility ....................17 Starting Setup ......................17 If You Cannot Access Setup ..................17 Setup Menus .......................17 Upgrading the BIOS ......................19 Preparing for the Upgrade ...................19 Upgrading the BIOS ....................20 Recovering the BIOS ......................20 Intel® Server Board X38ML User Guide...
  • Page 8 Electromagnetic Compatibility Notices ................44 FCC (USA) ........................44 ICES-003 (Canada) ..................... 45 Europe (CE Declaration of Conformity) ............... 45 VCCI (Japan) ......................45 BSMI (Taiwan) ......................46 RRL (Korea) ........................ 46 CNCA (CCC-China) ....................46 viii Intel® Server Board X38ML User Guide...
  • Page 9 Figure 14. Password Clear Jumper in Clear Password Position..........22 Figure 15. CMOS Clear Jumper in Clear CMOS Position............23 Figure 16. MiBMC Force Update Jumper in the Write Enable Position ........24 Figure 17. iBMC Boot Block Write Protect Jumper (J1A4)............26 Intel® Server Board X38ML User Guide...
  • Page 10 Intel® Server Board X38ML User Guide...
  • Page 11 Table 1. Additional Information and Software ................ xiv Table 2. Server Board Features ....................2 Table 3. NIC LEDs ........................5 Table 4. Setup Menu Key Use ....................18 Table 5. Resetting the System ....................27 Table 6. Product Certification Markings ..................43 Intel® Server Board X38ML User Guide...
  • Page 12 Intel® Server Board X38ML User Guide...
  • Page 13: Preface

    Manual Organization Chapter 1 provides a brief overview of the Server Board X38ML. In this chapter, you will find a list of the server board features, photos of the product, and product diagrams to help you identify components and their locations.
  • Page 14: Product Accessories

    Processor, memory DIMMs, hard drive, USB floppy drive, USB CD-ROM or DVD-ROM drive, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/X38ML/. Additional Information and Software If you need more information about this product or information about the accessories that can be used with this server board, use the following resources.
  • Page 15 Search for “operating system driver” (for operating system drivers) For firmware and BIOS Firmware Updates updates, or for BIOS recovery ® For diagnostics test Diagnostics. See also the Intel Server Deployment Toolkit 2.0 CD software that came with your server board. Intel® Server Board X38ML User Guide...
  • Page 16 Intel® Server Board X38ML User Guide...
  • Page 17: Chapter 1: Server Board Features

    Server Board Features ® This chapter briefly describes the main features of the Intel Server Board X38ML, and provides a list of the server board features and diagrams, showing the location of important components and connections on the server board.
  • Page 18: Table 2. Server Board Features

    I/O panel Floppy drive USB external floppy drive may be attached CD-ROM / DVD-ROM USB external CD-ROM / DVD-ROM drive may be attached drive ® Server Management Intel System Management Software 2.0 Intel® Server Board X38ML User Guide...
  • Page 19: Connector And Header Locations

    SATA port 3 POST LEDs DIMM socket A1 W. USB header for USB 2 and 3 PCI Express* x16 riser slot DIMM socket A2 Chassis intrusion header Figure 2. Server Board Connector and Header Locations Intel® Server Board X38ML User Guide...
  • Page 20: Configuration Jumpers

    J6B1 Password When pins 2-3 are jumpered, the administrator Clear and user passwords will be reset on the next boot. Pins 1-2 should be jumpered for normal operation. Figure 3. Configuration Jumpers Intel® Server Board X38ML User Guide...
  • Page 21: Back Panel Connectors

    1000 Mbps connection Hardware Requirements To avoid integration difficulties and possible board damage, your system must meet the requirements outlined below. For a list of qualified components, see the links under "Additional Information and Software." Intel® Server Board X38ML User Guide...
  • Page 22: Processor

    Processor Each server board must have one processor installed. Each board can use a different processor. For a list of supported Intel processors, see http://support.intel/com/support/ motherboards/server/X38ML. Memory Each server board supports four DDR2 667 / 800 MHz unbuffered ECC or non-ECC DIMMs.
  • Page 23: Chapter 2: Hardware Installations And Upgrades

    ® Caution: No components on the Intel Server Board X38ML are hot swappable. Before removing or installing any component referenced in this document, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button(s), and unplug the AC power cord from the system or wall outlet.
  • Page 24: Figure 5. Installing Dimms

    DIMM Socket B1 DIMM Socket A2 DIMM Socket A1 AF002519 Figure 5. Installing DIMMs 11. Replace the server cover and reconnect the AC power cord. See the server chassis documentation for instructions on installing the cover. Intel® Server Board X38ML User Guide...
  • Page 25: Removing Dimms

    See letter “B” in the figure. 7. Close the DIMM socket clips at each edge of the socket. See letter “C”. DIMM Socket B2 DIMM Socket B1 DIMM Socket A2 DIMM Socket A1 AF002518 Figure 6. Removing DIMMs Intel® Server Board X38ML User Guide...
  • Page 26: Removing The Heat Sink And Processor

    7. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor. 8. Raise the processor socket handle completely. See the following figure. Intel® Server Board X38ML User Guide...
  • Page 27: Figure 7. Opening The Processor Socket Handle

    Raise the CPU load plate. See the following figure. AF000415 Figure 8. Opening the Load Plate Caution: Do not touch the socket pins; they are very sensitive and easily damaged. 10. Lift the processor from the socket. Intel® Server Board X38ML User Guide...
  • Page 28: Installing The Processor

    1. Remove the processor from the packaging box and remove the protective shipping cover. 2. Orient the processor with the socket so the processor cutouts match the socket notches, then set the processor into place. Intel® Server Board X38ML User Guide...
  • Page 29: Installing The Heat Sink

    2. The fins must be positioned as shown by letter “B” to provide correct airflow through the system. 3. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor. See letter “C” in the figure. Intel® Server Board X38ML User Guide...
  • Page 30: Replacing The Cmos Battery

    AC power cord from the system or wall outlet. Intel® Server Board X38ML User Guide...
  • Page 31 3. Remove the server's cover and locate the battery. For instructions, see the documentation that came with your server system. 4. Pull back gently on the metal tab at the top of the battery. 5. Remove the battery from its socket. Intel® Server Board X38ML User Guide...
  • Page 32: Figure 12. Replacing The Cmos Battery

    8. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. 9. Run the BIOS Setup utility to restore the configuration settings. Intel® Server Board X38ML User Guide...
  • Page 33: Chapter 3: Server Utilities

    Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. See “Additional Information and Software” for a link to the Technical Product Specification where you will find details about specific BIOS setup screens.
  • Page 34: Table 4. Setup Menu Key Use

    If "No" is selected and the <Enter> key is pressed, or if the <Esc> key is pressed, the user is returned to where they were before <F9> was pressed without affecting any existing field values. Intel® Server Board X38ML User Guide...
  • Page 35: Upgrading The Bios

    Press <F2> Key if you want to run SETUP 2. Write down the current settings in the BIOS Setup program. Note: Do not skip step 2. You will need these settings to configure your computer at the end of the procedure. Intel® Server Board X38ML User Guide...
  • Page 36: Upgrading The Bios

    3. Move the J1A2 BIOS Recovery Mode jumper from the default operation position, covering pins 1 and 2 to the BIOS Recovery position, covering pins 2 and 3 as indicated in the following diagram. Intel® Server Board X38ML User Guide...
  • Page 37: Figure 13. Bios Recovery Mode Jumper In Recovery Position

    8. Power down the system and unplug the AC power cord. 9. Return the J1A2 BIOS Recovery Mode jumper to the default position, covering pins 1 and 2. 10. Close the server chassis. 11. Reconnect the AC power and power up the server. Intel® Server Board X38ML User Guide...
  • Page 38: Clearing The Password

    4. Reconnect the AC power and power up the system. 5. Power down the system and disconnect the AC power. 6. Return the J6B1 Password Clear jumper to the Password Clear Protect position, covering pins 1 and 2. Intel® Server Board X38ML User Guide...
  • Page 39: Figure 15. Cmos Clear Jumper In Clear Cmos Position

    4. Reconnect the AC power, power up the system. 5. When the system begins beeping, power it down and disconnect the AC power. 6. Return the J1A3 CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2. Intel® Server Board X38ML User Guide...
  • Page 40: Performing An Ibmc Force Update

    1 and 2 to the Write Enable position, covering pins 2 and 3 as indicated in the following diagram. iBMC Default Force Update Force Update J3A1 AF002536 Figure 16. MiBMC Force Update Jumper in the Write Enable Position Intel® Server Board X38ML User Guide...
  • Page 41: Using The Ibmc Boot Block Write Protect Jumper (J1A4)

    3. Move the J1A4 iBMC Boot Block Write Protect jumper from the default position, covering pins 1 and 2 to the update position, covering pins 2 and 3 as indicated in the following diagram. Intel® Server Board X38ML User Guide...
  • Page 42: Figure 17. Ibmc Boot Block Write Protect Jumper (J1A4)

    If this flash area becomes corrupted, then the iBMC may be rendered useless and inoperable. For this reason jumper protection is applied to this area of the flash so a user does not mistakenly write to this boot block. Intel® Server Board X38ML User Guide...
  • Page 43: Appendix A: Troubleshooting

    SATA drivers. Intel provides a package called the "Platform Confidence Test" that may help with your diagnostics. See “Additional Information and Software”...
  • Page 44: First Steps Checklist

    1. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor. 2. Make sure the system power cord is plugged into a properly grounded AC outlet. Intel® Server Board X38ML User Guide...
  • Page 45: Verifying Proper Operation Of Key System Lights

    System cooling fans do not rotate. • Diskette drive activity light does not light. • Hard disk drive activity light does not light. • CD-ROM drive activity light does not light. • There are problems with application software. Intel® Server Board X38ML User Guide...
  • Page 46: Power Light Does Not Light

    Is the onboard video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. Intel® Server Board X38ML User Guide...
  • Page 47: Characters Are Distorted Or Incorrect

    Are any other control panel LEDs lit? • Have any of the fan motors stopped? Use the server management subsystem to check the fan status. • Have your fans speeded up in response to an overheating situation? Intel® Server Board X38ML User Guide...
  • Page 48: Diskette Drive Activity Light Does Not Light

    Make sure the driver is loaded and the protocols are bound. • Make sure the hub port is configured for the same duplex mode as the network controller. • Make sure the correct networking software is installed. Intel® Server Board X38ML User Guide...
  • Page 49: Problems With Network

    PCI card with the AC power cord plugged in, a signal may be sent to command the system to boot. Before installing a PCI card, you should always: • Turn off the server power by using the power button on the front of the system. Intel® Server Board X38ML User Guide...
  • Page 50: Problems With Newly Installed Application Software

    If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord. Intel® Server Board X38ML User Guide...
  • Page 51: Devices Are Not Recognized Under Device Manager (Windows* Operating System)

    Devices are not Recognized under Device Manager (Windows* Operating System) ® The Windows* operating systems do not include all of the drivers for the Intel chipsets, onboard NICs, and other components. See “Additional Information and Software” for a link to the current drivers and chipset files.
  • Page 52 Intel® Server Board X38ML User Guide...
  • Page 53: Appendix B: Getting Help

    Telephone All calls are billed per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). Before calling, fill out an Issue Report Form, available at http://support.intel.com/support/...
  • Page 54 Chile Easter Island....Contact AT&T USA at 800 800 311. Once connected, dial 800 843 4481 Mainland and Juan .. Contact AT&T USA at 800 225 288. Once connected, dial 800 843 4481 Intel® Server Board X38ML User Guide...
  • Page 55 Panama..Contact AT&T USA at 00 800 001 0109. Once connected, dial 800 843 4481 Paraguay ... 001 916 377 0114 Peru ... 001 916 377 0114 Uruguay..001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 Intel® Server Board X38ML User Guide...
  • Page 56 Intel® Server Board X38ML User Guide...
  • Page 57: Appendix C: Regulatory And Compliance Information

    • CSA 60950 Certification (Canada) or cUL Product EMC Compliance - Class A Compliance Note: This product requires complying with Class A EMC requirements. However, Intel targets a 10db margin to support customer enablement. • FCC – Part 15 Emissions (USA) Verification •...
  • Page 58: Product Ecology Requirements

    RRL Certification (Korea) Product Ecology Requirements Intel has a system in place to restrict the use of banned substances in accordance with world wide product ecology regulatory requirements. Suppliers Declarations of Conformity to the banned substances must be obtained from all suppliers; and a Material Declaration Data Sheet (MDDS) must be produced to illustrate compliance.
  • Page 59: Product Regulatory Compliance Markings

    CANADA ICES-003 CLASS A CANADA NMB-003 CLASSE A BSMI Marking Taiwan D33025 Ctick Marking Australia / New Zealand N232 RLL MIC Mark Korea Country of Origin Exporting requirements MADE IN xxxxx PB Free Marking Environmental requirements Intel® Server Board X38ML User Guide...
  • Page 60: Electromagnetic Compatibility Notices

    • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. Intel® Server Board X38ML User Guide...
  • Page 61: Ices-003 (Canada)

    This product has been tested in accordance too, and complies with the Low Voltage Directive (73/23/EEC) and EMC Directive (89/336/EEC). The product has been marked with the CE Mark to illustrate its compliance. VCCI (Japan) English translation of the notice above: Intel® Server Board X38ML User Guide...
  • Page 62: Bsmi (Taiwan)

    RRL (Korea) English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5.

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