Page 1 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer ® ® 2016 Xerox ConnectKey Technology User Guide...
Page 2 © 2016 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
Page 3: Table Of Contents
Automatic Data Collection ........................... 33 Billing and Usage Information ........................... 33 Xerox ConnectKey Apps ..............................34 More Information ................................35 Welcome Center ................................ 36 Installation and Setup Installation and Setup Overview ..........................38 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 4 Printing on Special Paper ............................... 68 Envelopes ..................................68 Labels ..................................... 71 Glossy Cardstock ............................... 75 Transparencies ................................76 Printing Printing Overview ................................78 Selecting Printing Options ............................. 79 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 5 Basic Settings ................................109 Image Quality Settings ............................114 Layout Settings ................................ 117 Output Format Settings ............................120 ID Card Copying ..............................129 Advanced Copying ..............................133 Scanning Basic Scanning ................................. 136 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 6 Adding an Individual Entry to the Device Address Book ............... 194 Editing an Individual Address Book Entry ....................194 Editing or Deleting Favorites in the Device Address Book ..............195 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 7 Jams ...................................... 244 Clearing Paper Jams .............................. 245 Clearing Jams in the Office Finisher LX ......................258 Clearing Jams in the Professional Finisher ....................260 Minimizing Paper Jams ............................271 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 8 Printing Resolution ..............................313 Print Speed ................................313 Environmental, Health, and Safety Contact Information ................314 Regulatory Information Basic Regulations ................................316 United States FCC Regulations ......................... 316 Canada ..................................316 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 9 Domestic/Household Environment ......................... 334 Professional/Business Environment ........................ 334 Collection and Disposal of Equipment and Batteries ................335 Battery Symbol Note ............................. 335 Battery Removal ..............................335 Other Countries................................336 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 11: Safety
• Environmental, Health, and Safety Contact Information .................. 19 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. ®...
Page 12: Notices And Safety
® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Page 13: Electrical Safety
® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Page 14: Emergency Turn Off
Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
Page 15: Operational Safety
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove the protective covers. • Ensure that the rear right cover is attached. Open this cover when connecting an interface cable. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 16: Printer Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 17: Maintenance Safety
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. ® ® Xerox...
Page 18: Printer Symbols
Do not expose the drum cartridge to light for more than 10 minutes. Do not touch the drum cartridge. Hot surface. Wait the indicated time before handling. Warning: Moving parts. Use caution to avoid personal injury. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 19: Environmental, Health, And Safety Contact Information
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment.
Page 21: Features
This chapter includes: • Parts of the Printer................................22 • Information Pages ................................29 • Administration Features ..............................30 • Xerox ConnectKey Apps ..............................34 • More Information ................................35 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 22: Parts Of The Printer
Document Cover Document Glass Control Panel Center Output Tray Center Bottom Tray 10. Secondary Power Switch 11. Front Door 12. Tray 1 and optional Trays 2–4 13. Locking Casters ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 23: Left Rear View
The side 2 scan cable is present only on specific printer models. • Ensure that the rear right cover is attached. Open this cover when connecting an interface cable. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 24: Internal Components
Drum Cartridges Drum Cartridge Cover Document Feeder 1. Confirmation Indicator 5. Document Output Tray 6. CVT Glass 2. Top Cover 3. Document Guides 7. Document Glass 4. Document Feeder Tray ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 25: Control Panel
16. C (clear) deletes numeric values or the last digit entered using the alphanumeric keys. 17. Dial Pause inserts a pause in a telephone number when transmitting a fax. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 26: Integrated Office Finisher
Features Integrated Office Finisher Staple Cartridge Center Tray Finisher Front Door Integrated Office Finisher Finisher Top Cover ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 27: Office Finisher Lx
10. Right Tray Center Tray 11. Creaser Unit (optional) Right Tray Attachment 12. Staple Cartridge Booklet Maker (optional) 13. Finisher Front Cover Booklet Maker Side Cover (optional) 14. Office Finisher LX ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 28: Professional Finisher
WEP, WPA, WPA2, and 802.1X standard port-based network access control. ® The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox printers. The wireless network adapter also supports printers that include network scan and fax features.
Page 29: Information Pages
Touch Print. ® ® Note: Information pages can also be printed from Xerox CentreWare Internet Services. Printing the Configuration Report At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages > Configuration Report > Print.
Page 30: Administration Features
If the administrator configures local or network authentication, you identify yourself by typing your user ® ® name and password at the control panel or in Xerox CentreWare Internet Services. If the administrator configures card reader authentication, you identify yourself by swiping a magnetic or proximity card at the control panel and typing a passcode.
Page 31 The administrator can also generate reports listing usage data for individual users and groups. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. Logging In Logging in is the process by which you identify yourself to the printer for authentication.
Page 32: Xerox ® Centreware ® Internet Services
Services or at the control panel. Most printer models have a default configuration that restricts access to ® ® some settings. Access is restricted for settings on the Properties tab in Xerox CentreWare Internet Services, and settings on the Tools tab on the control panel touch screen.
Page 33: Finding The Ip Address Of The Printer
Xerox cannot read, view, or download the content of your documents residing on or passing through your printer or any of your information management systems.
Page 34: Xerox Connectkey Apps
ConnectKey Apps available for use with your ConnectKey device. ConnectKey Apps extend the capabilities of your ConnectKey devices. Xerox QR Code: You can use this App to link your mobile applications with ConnectKey devices. You • ® can also use the QR Code App to access information about related Xerox Mobile Apps.
Page 35: More Information
Third party and open source software To locate third party and open source software disclosure notices and terms and conditions, go to the product page at: • www.xerox.com/office/WC780Xsupport • www.xerox.com/office/WC780Xi_support ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 36: Welcome Center
The name and location of your company. Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
Page 37: Installation And Setup
Installation and Setup Overview ........................... 38 • Modifying General Settings ............................. 42 • Installing the Software ..............................45 See also: Installation Guide packaged with your printer. System Administrator Guide at www.xerox.com/office/WC780Xdocs. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 38: Installation And Setup Overview
Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet ® connection because it is typically faster than a USB connection, and it provides access to Xerox ® CentreWare Internet Services.
Page 39: Turning The Printer On And Off
Do not plug or unplug the power cord while the power switch is in the On position. To turn on the printer: Open the front door. Turn on the main power switch. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 40: Initial Printer Setup
IP address for the Ethernet network connection. If the printer has not been previously turned on and configured, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 41: Usb Cover
USB port, the port is still active. For details on enabling or disabling USB ports, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. You can find the USB cover and installation instructions in the compartment inside of tray 1.
Page 42: Modifying General Settings
Language/Keyboard Selection: This option allows you to set the language and keyboard − layout. Custom Keyboard Button: This option allows you to assign text to the custom key on the − virtual keyboard. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 43: Setting Energy Saver Mode
Touch OK. To specify the time that the printer sleeps on the specified day, touch Energy Saver Time, then to select the time, touch the arrows. Touch OK. Touch OK. • Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 44: Setting The Date And Time At The Control Panel
Note: The date and time are set automatically through Network Time Protocol (NTP). To modify ® ® these settings, go to the Properties tab in Xerox CentreWare Internet Services and change the Date and Time Setup to Manual (NTP Disabled).
Page 45: Installing The Software
Macintosh OS X version 10.5 and later • Novell Netware 5.0 and later • UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 46: Installing Drivers And Utilities For Windows
Installation and Setup Installing Drivers and Utilities for Windows ® ® To access all the features of your printer, install the Xerox print driver and the Xerox scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically.
Page 47: Installing Drivers And Utilities For Macintosh Os X Version 10.5 And Later
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later ® ® To access all the features of your printer, install the Xerox print driver and the Xerox scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer.
Page 48: Installing Drivers And Utilities For Unix And Linux
To begin downloading, click the Start button. ® Repeat steps a and b, then click the printer package for use with the Xerox Services for UNIX Systems package that you selected earlier. The second part of the driver package is ready for download.
Page 49: Paper And Media
Paper and Media This chapter includes: • Supported Paper ................................... 50 • Loading Paper ..................................56 • Printing on Special Paper ..............................68 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 50: Supported Paper
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Recommended Media A list of paper and media recommended for your printer is available at: •...
Page 51: Paper That Can Damage Your Printer
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.
Page 52: Supported Paper Types And Weights
Envelope (75–90 g/m²) (Tray 1, only with Envelope Tray installed in the slot) Tray 5 Lightweight (55–59 g/m²) Heavyweight Cardstock, and Heavyweight Cardstock Reloaded (257–280 g/m²) Heavyweight Glossy Cardstock, and Heavyweight Glossy Card Reloaded (257–280 g/m²) Envelope (75–90 g/m²) ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 53: Supported Standard Paper Sizes
DL envelope (110 x 220 mm) Monarch Envelope (3.9 x 7.5 in.) C4 envelope (229 x 324 mm) No. 10 Envelope (4.1 x 9.5 in.) C5 envelope (162 x 229 mm) ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 54: Supported Paper Sizes And Weights For Automatic 2-Sided Printing
152 x 203 mm, 6 x 9 in. 229 x 305 mm, 9 x 12 in. Monarch (88 x 191 mm, 3.9 x 7.5 in.) Number 10 Commercial (241 x 105 mm, 9.5 x 4.125 in.) ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 55: Supported Custom Paper Sizes
Minimum: 89 x 98 mm (3.5 x 3.9 in.) Maximum: 320 x 483 mm (12.6 x 19 in.) Envelope Tray Width: 148–241 mm (5.8–9.5 in.) Length: 98–162 mm (3.9–6.4 in.) ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 56: Loading Paper
Remove any paper that is a different size or type. To move the length and width guides out: Pinch the guide lever on each guide. Slide the guides outward until they stop. Release the levers. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 57 Load labels face up with the top edge to the right. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 58 Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 32. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 59: Setting The Guide Locks In The 500-Sheet Adjustable Trays
Pry up the retainer with your fingertip, pulling the lower edge toward you. To engage the fine-adjustment block, pinch the levers and slide the guide lock to the left as shown. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 60: Loading Paper In Trays 3 And 4 Of The Tandem Tray Module
Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 61 Adjust the guides so that they touch the edges of the stack. Close the tray. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 62: Loading Paper In Tray 5
This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 63 Load labels face down with the top edge to the left. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 64: Loading Paper In Tray 6 (High-Capacity Feeder)
Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 65 Slide the guides so they touch the edges of the paper. Close the tray. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 66: Configuring Tray 6 In The High-Capacity Feeder
Locate the pin at the top of the side gate. Lift the pin and guide it to the desired paper size in the slot on top of the side gate. Release the pin to lock it into place. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 67: Changing Paper Size, Type, And Color
Touch OK. Note: To access the Paper Management menu, you can be required to log in as the system administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 68: Printing On Special Paper
Do not use envelopes with heat activated glue. • Do not use envelopes with press and seal flaps. • Use only paper envelopes. • Do not use envelopes with windows or metal clasps. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 69 Verify the size, type, and color of the envelope. Change the selection for any incorrect setting. Select the size before the type. On the printer touch screen, touch Confirm. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 70: Loading The Envelope Tray
Adjust the paper guides so they rest lightly against the edges of the envelopes. Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing Paper Size, Type, and Color on page 67. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 71: Labels
Before loading labels, remove all other paper from the tray. CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 72 For short-edge feed, load labels face up with the top edge facing to the right. Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing Paper Size, Type, and Color on page 67. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 73 Open tray 5, then pull out the extension tray for larger sizes. If the extension tray is already opened, remove any paper that is a different size or type. Move the width guides to the edges of the tray. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 74 Do not print on label media once a label has been removed from a sheet. • To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 75: Glossy Cardstock
Rotate stock frequently. Long periods of storage in extreme conditions can cause gloss paper to curl and jam in the printer. • In the print driver software, select the desired gloss paper type or select the tray loaded with the desired paper. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 76: Transparencies
Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Transparencies ® Transparencies can be printed from trays 1–5. For best results, use only recommended Xerox transparencies. CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media.
Page 77: Printing
Selecting Printing Options ..............................79 • Managing Jobs ..................................83 • Printing Features .................................. 86 • Printing Special Job Types ..............................95 • Held Print Jobs ..................................101 • Print From ....................................102 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 78: Printing Overview
Select your printer. ® Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox Features for Macintosh. The title of the button can vary depending on your application. Modify the print driver settings as necessary, then click OK.
Page 79: Selecting Printing Options
Preferences window. Use the Contents tab to find explanations for each of the fields and areas in Printing Preferences. Search provides a field where you can enter the topic or function for which you need information. • ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 80: Windows Printing Options
Click a tab in the Properties window, then make selections. To save your selections and close the Properties window, click OK. To send the job to the printer, click OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 81: Selecting Finishing Options For Windows
Type a name for the set of printing options, then to save the set of options in the Saved Settings list, click OK. To print using these options, select the name from the list. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 82: Macintosh Printing Options
Click Print to send the job to the printer. Selecting Finishing Options for Macintosh ® If your printer has a finisher installed, select finishing options in the Xerox Features of the print driver. To select finishing options in the Macintosh print driver: ®...
Page 83: Managing Jobs
OK. To view completed jobs, touch the Completed Jobs tab. − To refine the list, use the drop-down menu. To see details about a job, touch the job. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 84: Managing Secure And Held Print Jobs
Examples are a job sent from a DOS or UNIX window ® ® using LPR, Port 9100, or from the Jobs tab in Xerox CentreWare Internet Services. To view a list of the unidentified jobs and release them: Touch the Unidentified Print Jobs tab.
Page 85: Managing Jobs In Xerox ® Centreware ® Internet Services
Internet Services ® ® You can view a list of active jobs and delete print jobs from the Active Jobs list in Xerox CentreWare ® Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in Xerox ®...
Page 86: Printing Features
Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 87: Selecting Paper Options For Printing
Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout is on the Document Options tab. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 88: Printing Booklets
You can select a value from zero to 1 point. Gutter Creep ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 89: Using Image Options
78. The Color Correction tab provides standard color modes. Xerox Black and White: This feature converts all color in the document to black and white or shades of gray. For best printing results of mixed text, graphics, and images on a range of supported paper, set the Color Correction to Xerox Automatic Color.
Page 90: Using Special Pages
Paper, click the arrow, then select an option. • Job Setting: Displays the attributes of the paper for the remainder of the job. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 91: Scaling
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In Windows, you can find the Scale Options in the print driver on the Printing Options tab. 100% 200% ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 92: Printing Watermarks
Place a watermark on the first page or on every page in a document. • Print a watermark in the foreground or background or blend it with the print job. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 93: Printing Mirror Images
To specify the units of measurement, at the bottom of the window, click the Measurements button, then select Inches or Millimeters. To save, in the Name field, type a title for the new size, then click OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 94: Selecting Job Completion Notification For Windows
This feature is available on a computer printing to a network printer. To be notified when your print job completes: In the print driver, click the Advanced tab. Click Notification > Notify for Completed Jobs > Enabled. Click OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 95: Printing Special Job Types
Then you can use the default passcode for all print jobs sent from that computer. If you must use a different passcode, you can override it in the application print driver. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 96 The passcode is associated with your user name. After you set a passcode, it becomes the ® default passcode for any print job that requires a passcode on all Xerox printers. You can reset the passcode at any time from any window that contains the passcode.
Page 97: Sample Set
Touch Held Print Jobs or Active Jobs, then select a folder. Touch the corresponding print job in the list. Touch Print. The remainder of the job prints, then the printer deletes the job from the printer hard drive. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 98: Delay Print
Select other desired printing options and click OK. Click OK or Print. Note: To print the job after you send it but before the scheduled time, release the job at the printer control panel. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 99: Saved Job
A sample copy prints immediately. The sample copy is not counted as part of the print job. After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 100 12. To send the job to the printer, in the Print window, select the number of copies to print, then click OK or Print. After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 101: Held Print Jobs
To determine why a job was held, touch the job, then touch Details. Do one of the following: To release a held job, touch the job, then touch Print. − − To release all held jobs, touch Print All. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 102: Print From
Press the green Start button. After the job prints, to return to the list of saved jobs, touch Browse. To return to the list of folders, touch Back. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 103: Printing From Mailbox
CentreWare Internet Services ® ® You can print .pdf, .ps, .pcl, and .xps files directly from Xerox CentreWare Internet Services without having to open another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive.
Page 105: Copying
Copying This chapter includes: • Basic Copying ..................................106 • Selecting Copy Settings ..............................108 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 106: Basic Copying
• The document glass accepts paper sizes up to 297 x 432 mm (11.7 x 17 in.). • The document glass automatically detects standard paper sizes. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 107: Document Feeder
85 x 125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.). • The maximum document feeder capacity is approximately 130 sheets of 80 g/m² paper. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 108: Selecting Copy Settings
Basic Settings ..................................109 • Image Quality Settings ..............................114 • Layout Settings ................................... 117 • Output Format Settings ..............................120 • ID Card Copying ................................. 129 • Advanced Copying ................................133 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 109: Basic Settings
To enter the number of copies, use the keypad on the touch screen. To delete an incorrect entry, touch the X backspace key that appears in the entry field. Touch OK. The number of copies appears in the upper right corner of the touch screen. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 110 Single Color: This option copies in shades of a single color. To select a color, click the arrow, then select an option. Your color selection appears on the sample page. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 111 If Paper Supply is set to Auto Paper Select, the Paper Conflict screen appears. Select the desired paper tray, then touch OK. To center the image on the page, select the Auto Center check box. • Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 112 To select collated copies: Press the Services Home button, then touch Copy. For Collation, touch Collated. If your printer has a finisher, for Finishing, touch Advanced. Touch Collated. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 113: Stapling Copies
To change the paper source, touch Paper Supply, then select an option. Touch OK. To enable the hole punch feature, touch Hole Punch, then select an option. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 114: Image Quality Settings
Touch the Image Quality tab, then touch Image Options. On the Image Options screen, adjust the sliders as needed: Lighten/Darken: Lightens or darkens the image. − Sharpness: Sharpens or softens the image. − Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 115 Manual Contrast allows you to adjust the contrast manually. To increase or decrease the contrast, move the Manual Contrast slider up or down. The middle position on the slider, Normal, does not change the contrast. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 116: Adjusting The Color Balance
Touch the color you want to adjust. Move the sliders to adjust the levels for highlights, midtones, and shadows. Repeat the previous two steps for additional colors. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 117: Layout Settings
Mixed Size Originals: You can scan standard-size originals of varying sizes. Use the diagram on the screen to determine which original sizes can be mixed in the same job. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 118: Shifting The Image
You can use preset values that were previously saved by the system administrator. Touch Presets in the lower left corner of the screen, and select a preset from the drop-down menu. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 119 On the Invert Image screen, select an option: Mirror Image reflects each image left to right on the page. − − Negative Image reverses the black and white values. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 120: Output Format Settings
To select a paper tray: Touch Paper Supply. Touch the desired tray. Touch OK. If your printer has a finisher installed, for Fold and Staple, select options. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 121 Touch OK. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 122 Touch Close. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 123 10. Touch Close. The options that you select appear on the Special Pages screen. 11. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 12. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 124 Touch Close. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 125 Touch an arrow to position the date in the header or footer. The sample page shows the location of the date. Touch OK. To change the text formatting, touch Format & Style, choose the desired settings, then touch ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 126 For Transparency Supply, touch the tray that contains the transparencies. If the tray that contains the transparencies does not appear, touch More, touch the desired tray, then touch OK. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 127 To rotate the pages, for Rotate Background, select the check box. Note: The right side of the screen displays a diagram of the image layout. Touch Original Orientation, then Portrait or Landscape. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 128 Touch Original Orientation, then from the menu, select the orientation option desired. The sample page shows the image layout. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 129: Id Card Copying
Change the settings as needed. Touch OK. 11. Press the green Start button, or touch Scan Back on the touch screen. 12. Lift the document cover and remove the ID card or document. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 130 Plus (+) and Minus (-) buttons. • Preset (Y / X): This option allows you to select from a list of preset values. Touch OK. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 131 Press the Services Home button, then touch ID Card Copy. For Front Side Features or Back Side Features, touch Edit. To lighten or darken the image, for Lighten/Darken, adjust the slider up or down. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 132 To change Background Suppression: Press the Services Home button, then touch ID Card Copy. For Front Side Features or Back Side Features, touch Edit. For Background Suppression, touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 133: Advanced Copying
For Quantity for Final Job, to enter the number of copies, use the alphanumeric keypad. In the corner of the Build Job screen, touch Submit Job. To cancel the job, touch Delete All Segments. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 134: Printing A Sample Copy
Touch the desired saved setting. To delete a saved setting, touch the setting, then touch Delete Settings. Note: Touch Load Settings. The saved settings are loaded for the current copy job. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 135: Scanning
The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. ® ® If the system administrator enables Remote Start in Xerox CentreWare Internet Services, you can scan images directly from the scanner to a PC. Using Microsoft Clip Organizer, you can scan, import, and store images from the printer.
Page 136: Basic Scanning
The printer must be connected to a network to retrieve a scan file remotely. ® ® • For details, see the Help in Xerox CentreWare Internet Services. • Print, copy, and fax jobs can print while you are scanning original documents or downloading files from the printer hard drive.
Page 137: Document Glass
85 x 125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.). • The maximum document feeder capacity is approximately 130 sheets of 80 g/m² paper. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 138: Scanning To A Folder
Scanning to a folder is the simplest scanning method. When you scan an image at the printer, the scan ® ® file is stored in a folder on the internal hard drive. You then use Xerox CentreWare Internet Services to retrieve the stored scan file to your computer.
Page 139: Scanning To A Private Folder
In the Confirm Folder Password field, type the password again. Click Apply. ® ® Your private folder appears in the folder list in Xerox CentreWare Internet Services and on the printer touch screen under Pick a Workflow. The contents are stored on the printer hard drive.
Page 140: Retrieving Scan Files
Scanning Retrieving Scan Files ® ® To retrieve your scanned images, use Xerox CentreWare Internet Services to copy the scan files from the printer to your computer. To retrieve your scan files: At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Page 141: Scanning To Network File Repositories
The template defines the scan settings as well as the destination of the image. To change any of the scan settings, on the Workflow Scanning screen, select options. For details, see Setting Scan Options on page 144. Press the green Start button. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 142: Adding A Scan Destination
Use the login name for the computer that holds the destination folder. The login name can include the domain name also, such as domain name\login name. 12. Click Add. The template is stored on the printer hard drive. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 143: Scanning To Your Home Directory
To change any of the scan settings, on the Workflow Scanning screen, select options. For more options, touch the Advanced Settings tab. For details, see Selecting Advanced Settings. Press the green Start button. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 144: Setting Scan Options
To enter a filename and select a basic file format: Touch File, then type a name for the scan file. To select a format, for file format, touch the down arrow, then select an option Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 145: Selecting Advanced Settings
Newspaper/Magazine: Optimizes the scan for printed magazines and newspapers. • Note: The photo and text options allow you to specify the type of original, such as printed, photocopied, photograph, inkjet, or solid ink. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 146 On the Saturation screen, adjust the sliders to make the image more vivid or more pastel. Touch OK. To set the resolution: Touch Resolution. On the Resolution screen, select a resolution from 72 dpi through 600 dpi. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 147: Selecting Layout Adjustments
Select an option: • Include Blank Pages: This option includes scanned pages that are blank. • Remove Blank Pages: This option omits scanned pages that are blank. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 148: Selecting Filing Options
To set the quality and file size: Touch Quality/File Size. To select a setting, use the slider. The settings range from Highest Compression/Smallest File Size to Lowest Compression/Largest File Size. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 149: Building A Scan Job
Program and scan all segments, then touch Submit Job. The Job Progress screen appears, and the individual segments are scanned as a single job. Note: If necessary, touch Delete > Delete Job to cancel the job. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 150: Scanning To A Usb Flash Drive
Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored on your USB Flash drive. Remove your USB Flash drive from the printer. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 151: Scanning To An Email Address
Sending a Scanned Image to an Email Address ....................152 • Setting Email Options ..............................153 When using this feature, the images you scan are sent as email attachments. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 152: Sending A Scanned Image To An Email Address
Touch OK. To change any of the scan to Email settings, use options on the Email, Advanced Settings, Layout Adjustment, and Job Assembly tabs. Press the green Start button. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 153: Setting Email Options
− Yes: This option creates a searchable document of the scanned pages. If you select Yes, select the language for the search from the menu. Touch OK. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 154 Select the required contacts list from the menu. Touch Search, then use the touch screen keyboard to type part of the name. Touch Search. Select the desired name from the list, then touch Add. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 155: Setting Encryption
The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. To set encryption: Touch the Email Options tab. Touch Encryption. For Encryption, touch On or Off. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 156: Scanning To A Destination
Sending a Scanned Image to a Destination ......................157 Use Scan to Destination to send scanned images to a remote destination, such as an FTP server or a personal computer. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 157: Sending A Scanned Image To A Destination
Size to Lowest Compression/Largest File Size. Touch OK. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored as a file at the destination. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 159: Faxing
• Using the Address Book ..............................194 The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 160: Configuring The Printer For Faxing
Note: Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or driver type. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. ® ® Xerox...
Page 161: Basic Faxing
• The document glass accepts paper sizes up to 297 x 432 mm (11.7 x 17 in.). • The document glass automatically detects standard paper sizes. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 162: Duplex Automatic Document Feeder
125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.). • The automatic document feeder accommodates approximately the following quantity of paper by weight: 130 sheets of 80 g/m² paper. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 163: Sending An Embedded Fax
To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection within 60 seconds, the job automatically resumes. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 164: Basic Fax Settings
Press the Services Home button, then touch Fax. To enter recipient details, touch an option or touch Skip. Touch Original Type. On the Original Type screen, touch the content type of the original document. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 165 Mixed Size Originals: You can scan standard-size originals of varying sizes. Use the diagram on the screen to determine which original sizes can be mixed in the same job. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 166 Touch the Image Quality tab, then touch Image Options. On the Image Options screen, adjust the sliders as needed. Lighten/Darken: Lightens or darkens the image. − − Sharpness: Sharpens or softens the image. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 167: Selecting Reducing Or Splitting
Left Page Only: Scans the left page of the book. Right Page Only: Scans the right page of the book. − To set the amount to erase, touch the Binding Edge Erase arrows as needed. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 168: Selecting Fax Options
To enter recipient details, touch an option or touch Skip. Touch the Fax Options tab, then touch Confirmation Report. To generate a report for all fax jobs, touch Print Confirmation. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 169: Selecting The Starting Rate
Delete. • To edit an existing comment, touch the comment, then touch the Edit icon. To change the comment, use the touch screen keyboard, then touch OK. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 170: Sending Header Text
If your printer is set to display the 12-hour clock, touch AM or PM. − Touch OK. The fax is scanned and saved, then sent at the specified time. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 171: Storing A Fax In A Local Mailbox
The mailbox appears as the recipient of the fax. To select a different mailbox, touch the recipient field, then touch Remove or Edit. Select additional options as needed. 10. Touch Start. The originals are scanned and stored in the remote mailbox. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 172: Printing Local Mailbox Documents
Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit mailbox passcode. Touch Print. The documents in the remote mailbox print. Touch Close. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 173: Deleting Local Mailbox Documents
Continue to enter fax numbers for all of the remote devices that require access. Touch OK. To confirm, touch Update Setting. Select additional options as needed. Touch Start. The originals are scanned and stored for polling. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 174: Printing Faxes Stored For Polling
If your printer is set to display the 12-hour clock, touch AM or PM. • • Touch OK. Touch Print. The faxes that are stored on the remote device for polling print. Touch Close. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 175: Deleting Faxes Stored For Polling
Touch an option. Touch Empty Fax Polling. To confirm, touch Empty Fax Polling again. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 191. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 176: Sending A Server Fax
Select more options as needed. For details, see Selecting Server Fax Options on page 179. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 177: Basic Server Fax Settings
Upright Images and Sideways Images refer to the direction the originals are loaded in the − document feeder. Note: If you use the document glass, place the original in the same orientation face down as it was face up. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 178 Mixed Size Originals: You can scan standard-size originals of varying sizes. Use the diagram on − the screen to determine which original sizes can be mixed in the same job. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 179: Selecting Server Fax Options
Press the Services Home button, then touch Server Fax. To enter recipient details, touch an option or touch Skip. Touch the Image Quality tab, then touch Image Enhancement. For Background Suppression, touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 180 To enter recipient details, touch an option or touch Skip. Touch the Image Quality tab, then touch Original Type. Touch the content type of the original document. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 181 If your printer is set to display the 12-hour clock, touch AM or PM. Touch OK. The fax is scanned and saved, then sent at the specified time. Building a Fax Job For details, see Building a Fax Job on page 191. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 182: Sending An Internet Fax
Press the green Start button. 10. The printer scans the pages, then after all pages are scanned, it sends the document as an email attachment in .pdf or .tif file format. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 183: Basic Internet Fax Settings
Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder. Note: If you use the document glass, place the original in the same orientation face down as it was face up. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 184 PDF: This option produces a Portable Document Format (.pdf). PDF Archival: This option produces a Portable Document Format (.pdf) with embedded fonts. − − TIFF: This option produces a Tagged Image File Format (.tif) Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 185: Selecting Internet Fax Options
Black & White: This option scans in black and white only. − Grayscale: Detects and scans various shades of gray. − − Color: Scans in full color. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 186: Specifying The Original Type
On the Image Enhancement screen, select an option: Manual Contrast: This option allows you to adjust the contrast manually. − − Auto Contrast: This option enables the printer to set the contrast automatically. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 187: Adjusting Brightness And Sharpness
Press the Services Home button, then touch Internet Fax. To enter recipient details, touch an option or touch Skip. Touch the Advanced Settings tab, then touch Saturation. Adjust the sliders as needed. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 188: Setting The Resolution
Mixed Size Originals: You can scan standard-size originals of varying sizes. Use the diagram on − the screen to determine which original sizes can be mixed in the same job. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 189: Setting The Quality And File Size
OK. Device Address Book: This option allows you to select an entry from your address book. Touch − the desired name then touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 190: Printing An Acknowledgment Report
Touch the Internet Fax Options tab, then touch Acknowledgment Report. Touch Print Report. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 191. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 191: Building A Fax Job
The Job Progress screen appears, and the individual segments are sent as a single job. On the Job Progress screen, to view a summary of the job, touch Details. Note: If necessary, touch Delete > Delete Job to cancel the job. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 192: Sending A Lan Fax
Click the folder icon, navigate to the file location, then select the desired picture file. To include the file, click Open. Click OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 193 Credit Card: To use a credit card, debit card, or calling card to charge for faxes, select Credit − Card. Type the card number in the field. Click OK. 10. In the Printer Properties window, click OK. 11. In the Print window, click OK or Print. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 194: Using The Address Book
To change the display name for the contact, touch the i button, edit the information in the fields, then touch OK. To mark any entered contact information as a favorite, touch the star icon. To save the contact to the Device Address Book, touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 195: Editing Or Deleting Favorites In The Device Address Book
To mark any entered contact information as a favorite, touch the star icon. To delete a favorite, to the right of the appropriate field touch the star icon. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 197: Maintenance
• Cleaning the Printer ................................199 • Routine Maintenance ............................... 206 • Billing and Usage Information ............................. 231 • Ordering Supplies ................................232 • Moving the Printer ................................235 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 198: General Precautions
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 199: Cleaning The Printer
® Use a lint-free cloth lightly dampened with Xerox Lens/mirror Cleaner or another suitable non-abrasive glass cleaner. Clean the document glass and the CVT glass to its left.
Page 200: Cleaning The Document Feed Rollers
Lift the lever and open the top cover of the document feeder. While turning the rollers, wipe them with a clean, lint-free cloth moistened with water. CAUTION: Do not use alcohol or chemical cleaners on the document feed rollers. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 201: Cleaning The Second-Side Scanning Lens Assembly
To access the second-side scanning lens assembly, lower the lever under the left side of the document cover. To separate the left end of the document cover from the lens assembly, continue to lower the lever. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 202 Return the document cover to its original position, ensuring the lever is locked in place. If you touch the document cover with your bare hands, clean the cover before closing the document feeder. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 203: Cleaning The Printer Exterior
To return the printer to Ready mode, press the Energy Saver button. Use a soft, lint-free cloth to clean the outside of the output tray, paper trays, and other exterior areas of your printer. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 204: Cleaning The Printer Interior
Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. Turn the belt tension lever to the left. Pull the drum cartridge cover down until it clicks into the open position. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 205 Repeat Steps 4 and 5 for each printhead. Close the drum cartridge cover. Turn the belt tension lever to the right to return it to the locked position. Close the printer front cover. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 206: Routine Maintenance
Replacing the Second Bias Transfer Roller ......................216 • Resetting Supply Life Counters ............................ 218 • Replacing Staple Cartridges ............................219 • Emptying the Hole Punch Waste Container ......................228 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 207: Replacing The Toner Cartridges
Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. Place your fingers under the lip of the toner cartridge, then pull the toner cartridge straight out of the printer. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 208 Hold the new toner cartridge with the arrow facing up, then push the cartridge in slowly until it stops. Push gently on the toner cartridge to ensure that it is seated. Close the printer front cover. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 209: Replacing The Waste Toner Container
Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. Remove the new waste toner container from the packaging. Retain the packaging. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 210 Hold the left side of the new waste toner container and slide it into the printer until it clicks. Clean the printhead lenses. For details, see Cleaning the Printhead Lenses. Close the front cover. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 211: Replacing The Drum Cartridges
If you want to return used supplies for recycling, follow the instructions included with the new supplies. If the instructions or shipping label are not available, for more information, go to www.xerox.com/gwa for more information. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 212 Hold the shield, then use the orange handle to push the cartridge into the printer. Continue to push the orange handle until it stops. Carefully remove the protective shield. 10. Push the drum cartridge until it stops. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 213: Replacing The Transfer Belt Cleaner
A message appears on the control panel when the transfer belt cleaner must be replaced. CAUTION: Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 214 Do not touch any toner adhering to the transfer belt cleaner. Do not tilt the transfer belt cleaner or toner could spill. Remove the new transfer belt cleaner from the packaging. Retain the packaging. Place the used transfer belt cleaner in the plastic bag. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 215 Push the orange knob in, then turn it clockwise until snug. 10. Turn the orange lever to the left to lock the belt cleaner. 11. Close the printer front cover. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 216: Replacing The Second Bias Transfer Roller
Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 217 Lift the used transfer roller out of the printer. Note: Do not touch any toner adhering to the transfer roller. Place the used transfer roller in the plastic bag. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 218: Resetting Supply Life Counters
You must reset the supply life counters when you replace some supplies. Press the Log In/Out button, enter the system administrator login information, then press Enter. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. On the control panel, press Machine Status.
Page 219: Replacing Staple Cartridges
Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 220 Do not perform this procedure while the printer is copying or printing. Open the finisher door as shown. Reach into the finisher cabinet and pull the stapler toward you until it stops. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 221 Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 222 Open the finisher side cover. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide them to the center. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 223 The booklet maker uses two staple cartridges. Booklet stapling requires that both staple cartridges contain staples. Starting at Step 2, repeat the procedure for the other staple cartridge. Close the side cover of the finisher. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 224 Grip the staple cartridge by the orange tabs and pull it firmly toward you to remove it. Check inside the finisher for any loose staples and remove them. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 225 Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks. Close the finisher front door. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 226 The staple cartridge unit does not detach from the finisher. Grip the orange tabs on both sides of the staple cartridge. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 227 If you find no jammed staples, repeat the preceding steps for the other staple cartridge. Return the staple cartridge unit to its original position. Close the finisher front door. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 228: Emptying The Hole Punch Waste Container
Do not perform this procedure while the printer is copying or printing. Lift the finisher transport top cover, then open the front transport cover. Pull out the hole punch waste container. Empty the container. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 229 Emptying the Hole Punch Waste Container in the Professional Finisher WARNING: Do not perform this procedure while the printer is copying or printing. Open the front door of the finisher. Pull out the waste container at R4. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 230 Maintenance Empty the container. Insert the container all the way into the finisher. Close the finisher front door. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 231: Billing And Usage Information
Total Impressions: Total number of color impressions plus black impressions. − To view detailed usage information, touch Usage Counters, then select an option. To return to the Services Home menu, press the Services Home button. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 232: Ordering Supplies
Recycling Supplies ................................234 Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
Page 233: Other Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 234: Recycling Supplies
Maintenance Recycling Supplies ® For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Supplies include a prepaid return label. Please use it to return used components in their original boxes for recycling. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer...
Page 235: Moving The Printer
Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by ® improper moving. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details. ® ®...
Page 237: Troubleshooting
General Troubleshooting ..............................238 • Jams ......................................244 • Print-Quality Problems ..............................285 • Copy and Scan Problems ..............................293 • Fax Problems ..................................294 • Getting Help ..................................298 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 238: General Troubleshooting
Turn on both switches to operate the printer. First turn on the main power switch behind the front cover, then turn on the secondary switch. Power Switches Power Switches with Office Finisher LX ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 239: Restarting The Printer
Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet only. Do not use a power strip. If necessary, contact a licensed electrician to install a properly grounded outlet. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 240: Printer Resets Or Turns Off Frequently
Unplug the network cable. If the problem is resolved, contact your network administrator to reconfigure your network installation. A system error occurred. Contact your Xerox representative with the error code and message. Check the control panel fault history. For details, see Viewing Fault and Alert Messages on the Control Panel on page 299.
Page 241: Document Fails To Print
If the page prints, you could have a network or printer installation issue. For help, contact the system administrator. Application and print driver have conflicting For details, see Document Prints from Wrong Tray on page 242. tray selections. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 242: Document Prints From Wrong Tray
Open and close the tray from which you are printing. There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you ® printer. cannot remove it, contact your Xerox service representative. Automatic 2-Sided Printing Problems Probable Causes Solutions Unsupported or incorrect paper.
Page 243: Date And Time Are Incorrect
Date and Time Are Incorrect Probable Causes Solutions ® The Date and Time Setup is set to Manual To change the Date and Time to Automatic, enable NTP in Xerox ® (NTP Disabled). CentreWare Internet Services. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs.
Page 244: Jams
Clearing Jams in the Professional Finisher ......................260 • Minimizing Paper Jams ..............................271 • Troubleshooting Paper Jams ............................272 • Clearing Staple Jams ................................ 275 • Clearing Hole Punch Jams .............................. 284 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 245: Clearing Paper Jams
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 246: Clearing Jams At Trays 1-4
Reload the tray with undamaged paper, then push the tray in until it stops. Paper Settings - Tray X appears on the control panel. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 247: Clearing Jams At Tray 5 (Bypass Tray)
Paper Settings - Tray 5 (Bypass) appears on the control panel. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 248: Clearing Jams At Door A
Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 249 If paper is jammed at the exit to the output tray, remove the paper by carefully pulling it straight out in the direction shown. Note: Toner can adhere to the transfer roller. This does not affect print quality. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 250 Note: If the paper is torn, remove all torn pieces from the printer. If the paper is jammed at the bottom entry of the fuser, remove it as shown. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 251 Troubleshooting Return the green lever A1 to its normal position. Close door A, then close tray 5. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 252: Clearing Jams At Door B
While lifting the release lever (2), open door B as shown (3). Remove the jammed paper as shown. Note: If the paper is torn, remove all torn pieces from the printer. Close door B, then close tray 5. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 253: Clearing Jams At Door C
If the paper is inaccessible, see Clearing Jams at Door A on page 248. For paper jammed in the tray feed roller, open the tray and remove the paper. Close door C. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 254: Clearing Jams At Door D
Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 255 Remove the jammed paper as shown. Note: If the paper is torn, remove all torn pieces from the printer. Close door D. Close door A, then close tray 5. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 256: Clearing Jams In The Document Feeder
Turning the green wheel moves the original out of the feeder. If the message instructs you to open the inner cover, lift the lever with the green tab to open the inner cover. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 257 The printer automatically skips the scanned pages and scans the remaining pages. CAUTION: Torn, wrinkled, or folded originals can cause jams and damage the printer. To copy torn, wrinkled, or folded originals, use the document glass. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 258: Clearing Jams In The Office Finisher Lx
Clearing Jams in the Office Finisher LX Clearing Jams Under the Finisher Top Cover Pull up the lever on the top cover. Open the top cover by rotating it to the left. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 259 Lift the handle of the center tray straight up to open the transport cover. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the finisher. Close the transport cover. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 260: Clearing Jams In The Professional Finisher
Clearing Jams in the Center Tray If the paper is jammed at the exit to the center output tray, pull the paper in the direction shown. Open, then close, the finisher transport cover. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 261 If the paper is torn, remove all torn pieces from the finisher. If no paper is visible, turn green knob 1 in the direction shown and carefully pull out the jammed paper. Close the finisher transport cover. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 262 If the paper is visible at the output tray exit, remove the paper by pulling it in the direction shown. Open the front door of the finisher. Move green lever 2a to the right. Remove the jammed paper. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 263 Carefully remove the paper. Note: If the paper is torn, remove all torn pieces from the finisher. Return lever 2a to its original position. Close the front door of the finisher. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 264 Remove the jammed paper. If the paper is inaccessible or if the control panel displays a message to do so, turn knob 2c in the direction shown to release the paper. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 265 Return lever 2b to its original position. Close the front door of the finisher. Clearing Jams at 3 in the Finisher Open the front door of the finisher. Pull down green lever 3. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 266 Close the front door of the finisher. Clearing Jams at 4a in the Finisher Open the front door of the finisher. Using the green handle, pull out unit 4 until it stops. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 267 Return unit 4 to its original position. Close the front door of the finisher. Clearing Jams at 4b in the Finisher Open the front door of the finisher. Move green lever 4b to the left. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 268 If the paper is torn, remove all torn pieces from the finisher. Return unit 4 to its original position. Return lever 4b to its original position. Close the front door of the finisher. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 269 Remove the paper by pulling it in the direction shown. Note: If the paper is torn, remove all torn pieces from the finisher. Return exit cover 5 to its original position. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 270 Remove the jammed paper by pulling in the direction shown. Note: If the paper is torn, remove all torn pieces from the finisher. Close the front door of the finisher. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 271: Minimizing Paper Jams
Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path. To avoid damage, always remove jammed paper carefully without tearing it. Try to remove the paper in the same direction it normally moves through the printer.
Page 272: Troubleshooting Paper Jams
Remove the paper from the tray, and replace it with new dry paper. Too much static electricity is present. • Try a new ream of paper. • Do not fan transparencies before loading in tray. Use only Xerox approved paper. For details, see Supported Paper Using unsupported paper. page 50.
Page 273 The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, see Supported Paper type. page 50.
Page 274 The paper must be loaded in the correct tray. For details, see Supported Paper on page 50. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 275: Clearing Staple Jams
Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 276 Do not perform this procedure while the printer is copying or printing. Open the finisher door as shown. Reach into the finisher cabinet and pull the stapler toward you until it stops. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 277 Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 278 Open the finisher side cover. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide them to the center. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 279 The booklet maker uses two staple cartridges. Booklet stapling requires that both staple cartridges contain staples. Starting at Step 2, repeat the procedure for the other staple cartridge. Close the side cover of the finisher. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 280: Clearing Main Staple Jams In The Professional Finisher
Grip the staple cartridge by the orange tabs and pull it firmly toward you to remove it. Check inside the finisher for any loose staples and remove them. Pull the staple cartridge clamp firmly in the direction shown to open it. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 281 The points of the jammed staples are sharp. Remove the jammed staples carefully. Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks. Close the finisher front door. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 282: Clearing Booklet Staple Jams In The Professional Finisher
While squeezing orange levers R2 and R3 together (1), pull the staple cartridge unit out of the finisher until it stops (2). Note: The staple cartridge unit does not detach from the finisher. Grip the orange tabs on both sides of the staple cartridge. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 283 Remove the jammed staples by pulling them in the direction shown. WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. Push the staple cartridge into the staple cartridge unit. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 284: Clearing Hole Punch Jams
If the printer stops printing and reports a hole punch jam, empty the hole punch waste container. For details, see Emptying the Hole Punch Waste Container on page 228. After emptying the hole punch waste container, locate and remove any paper jams. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 285: Print-Quality Problems
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 286: Controlling Print Quality
Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • Use only Xerox approved paper. For details, see Supported Paper on page 50.
Page 287 For instructions on setting the Color Correction, see Using Color Corrections. Follow these guidelines to control the Color Corrections and Color Adjustments: • For best results on most paper, ensure that the Color Correction in the print driver is set to Xerox Automatic Color. •...
Page 288: Troubleshooting Print-Quality Problems
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 289 Ensure that the model name in the middle of the driver matches the model name of the printer. • If the names do not match, install the proper print driver for the printer. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 290 If you find a match in the Troubleshooting Print-Quality Pages, look in the Solutions column for the action to take to resolve the problem. If the problem persists, for online support information, go to www.xerox.com/office/WC780Xsupport. Performing the Print Calibration Procedure At the printer control panel, press the Machine Status button, then touch the Tools tab.
Page 291 2. Perform the Calibrate Color procedure. At the control panel, press Machine Status, then touch Tools > Troubleshooting > Calibration > Print Calibration > Next, then follow the instructions. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 292 Papers from lightest to heaviest are: • For uncoated paper: Plain, Lightweight Cardstock, Cardstock, and Heavyweight Cardstock • For coated paper: Lightweight Glossy Cardstock, Glossy Cardstock, and Heavyweight Glossy Cardstock. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 293: Copy And Scan Problems
Colors are inaccurate. • Copy: Use the Image Quality settings to adjust color balance. • Scan: Confirm the correct Original Type is set. If the problem persists, for online support information, go to www.xerox.com/office/WC780Xsupport. ® ® Xerox WorkCentre...
Page 294: Fax Problems
It can also require you to set the fax starting rate to Forced (4800 bps). For details, see Selecting the Starting Rate. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 295: Problems Sending Faxes
To insert a pause, press the Dial Pause between the prefix for an outside line button. A comma (,) appears in the and the telephone number. corresponding location. If the problem persists, for online support information, go to www.xerox.com/office/WC780Xsupport. ® ® Xerox WorkCentre...
Page 296: Problems Receiving Faxes
If the copy prints correctly, have the recipient verify that their fax machine is operating correctly. If the problem persists, for online support information, go to www.xerox.com/office/WC780Xsupport. ® ® Xerox WorkCentre...
Page 297: Printing Fax Reports
Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 32. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 298: Getting Help
Using the Integrated Troubleshooting Tools ......................299 • More Information ................................302 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality. Control Panel Messages The printer control panel provides information and troubleshooting help. When a fault or alert condition occurs, the control panel displays a message informing you of the problem.
Page 299: Using The Integrated Troubleshooting Tools
At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages, then touch the desired information page. Touch Print. ® ® Note: Information pages can also be printed from Xerox CentreWare Internet Services. ® ® Xerox WorkCentre...
Page 300 At the printer control panel, press the Machine Status button. Touch the Tools tab, then touch Device Settings > Configuration/Information Pages. For Print Configuration at Power On, touch No. Touch OK. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 301 • TCP/IP and HTTP enabled in the printer. • A network-connected computer with a Web browser that supports JavaScript. ® ® For details, see the Help in Xerox CentreWare Internet Services or the System Administrator Guide. ® ® Xerox WorkCentre...
Page 302: More Information
Third party and open source software To locate third party and open source software disclosure notices and terms and conditions, go to the product page at: • www.xerox.com/office/WC780Xsupport • www.xerox.com/office/WC780Xi_support ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 303: Specifications
• Physical Specifications ..............................307 • Environmental Specifications ............................311 • Electrical Specifications ..............................312 • Performance Specifications ............................313 • Environmental, Health, and Safety Contact Information ................314 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 304: Printer Configurations And Options
Remote driver installation • Bonjour, SSDP, and SAP device discovery • Job-based accounting • Secure Print • McAfee data security • Xerox Extensible Interface Platform • Earth Smart features ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 305: Available Configurations
30 color/30 black and white WorkCentre 7835 Multifunction Printer 35 color/35 black and white WorkCentre 7845 Multifunction Printer 45 color/45 black and white WorkCentre 7855 Multifunction Printer 50 color/55 black and white ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 306: Options And Upgrades
• McAfee enhanced security features • Network accounting • Xerox Secure Access Unified ID System • Scan to PC Desktop • Scanning software solutions. For details, go to www.xerox.com/office/software-solutions. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 307: Physical Specifications
Configuration with Professional Finisher and High-Capacity Feeder • Width: 1922 mm (75.7 in.) • Depth: 699 mm (27.5 in.) • Height: 1149 mm (45.2 in.) • Weight: 268 Kg (590 lb.) ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 308: Clearance Requirements
Specifications Clearance Requirements Clearance Requirements for Base Configuration Note: The clearance requirements do not change with the addition of the optional Integrated Finisher. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 309 Specifications Clearance Requirements for Configuration with Office Finisher LX and Booklet Maker Clearance Requirements for Configuration with Professional Finisher ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 310 Specifications Printer Clearance Requirements for Configuration with Professional Finisher and High-Capacity Feeder ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 311: Environmental Specifications
Operating:10–32°C (50–90°F) • Optimum print quality: 15–28°C (59–82°F) Relative Humidity Operating: 15% to 85% (non-condensing) Elevation For optimum performance, use the printer at elevations below 2500 m (8200 ft.). ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 312: Electrical Specifications
® ENERGY STAR settings are preset on Xerox equipment at the factory to switch to Energy Saver Mode after two minutes from the last copy or print. For details, see Setting Energy Saver Mode.
Page 313: Performance Specifications
The maximum print speed is achieved when printing on Plain, Letter/A4 paper, oriented long-edge feed. The slowest print speed is approximately 7 ppm when printing from tray 5 on large size, Heavyweight Glossy Cardstock. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 314: Environmental, Health, And Safety Contact Information
Specifications Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment.
Page 315: Regulatory Information
This appendix includes: • Basic Regulations ................................316 • Copy Regulations ................................321 • Fax Regulations .................................. 324 • Product Safety Certification ............................328 • Material Safety Data Sheets ............................329 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 316: Basic Regulations
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 317: European Union Radio Interference
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
Page 318 Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Page 319: Germany
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. ®...
Page 320: Ozone Release
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Page 321: Copy Regulations
Stamps and other representatives of value, of whatever denomination, which have been or may be issued under any Act of Congress. − Adjusted Compensation Certificates for Veterans of the World Wars. Obligations or Securities of any Foreign Government, Bank, or Corporation. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 322 The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney. For more information about these provisions contact the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 323: Canada
Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 324: Fax Regulations
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 325 Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
Page 326: Canada
DTMF signaling for more reliable and faster call setup. Modification of this product, connection to external control software, or connection to an external ® control apparatus not authorized by Xerox will invalidate its certification. ®...
Page 327: New Zealand
For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 328: Product Safety Certification
Regulatory Information Product Safety Certification This product is certified by various NRTLs/NCBs to the following safety standards: • UL60950-1/CSA22.2, No. 60950-1 (USA/Canada) • IEC60950-1 (CB Scheme) ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 329: Material Safety Data Sheets
Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 331: Recycling And Disposal
Recycling and Disposal This appendix includes: • All Countries ..................................332 • North America ..................................333 • European Union .................................. 334 • Other Countries ................................... 336 ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 332: All Countries
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Page 333: North America
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Page 334: European Union
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. ®...
Page 335: Collection And Disposal Of Equipment And Batteries
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a manufacturer-approved service facility. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...
Page 336: Other Countries
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. ® ® Xerox WorkCentre 7800/7800i Series Color Multifunction Printer User Guide...

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7800i

Xerox 7800 User Manual

Table of Contents

2 Features

Installing the Software

Supported Paper

Loading Paper

Printing Features

Selecting Copy Settings

7 Scanning

Selecting Fax Options

Selecting Internet Fax Options

Cleaning the Printer

Routine Maintenance

Ordering Supplies

Clearing Paper Jams

Specifications

Regulatory Information

Recycling and Disposal

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Xerox 7800