Xerox 7800 User Manual page 274

Troubleshooting
Paper Jam Message Stays On
Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.
Note: Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
Probable Causes
Using paper of the wrong size, thickness, or
type.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the driver and that the
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
®
274 Xerox WorkCentre
User Guide
Solutions
Recheck the media path and make sure that you have removed all
of the jammed paper.
Check the doors on the printer. Close any door that is open.
Solutions
Use paper of the correct size, thickness, or type. For details, see
Supported Paper Sizes and Weights for Automatic 2-Sided Printing
on page 54.
paper is loaded in the correct tray. For details, see
on page 50.
The paper must be loaded in the correct tray. For details, see
Supported Paper
Load the tray with only one type and size of paper.
®
7800/7800i Series Color Multifunction Printer
on page 50.
Supported Paper