Chapter 7. Error Message Handling; Error Message And Corrective Actions; Failure Symptoms - HiTi Digital P520L User Manual

Chapter 7. Error Message Handling

◎ Error Message and Corrective Actions

LCD Message
0100 Cover Open
0101 Cover Open fail
0200 IC chip missing
0201 Ribbon Missing
0202 Ribbon Mismatch
0203 Security Check fail
0300 Ribbon Out
0400 Paper Out
0401 Paper Out
0402 Paper Not Ready
0500 Paper Jam
0600 Paper Mismatch

◎ Failure Symptoms

When detecting a failure symptom, check the printer regarding the following
table.
Symptom
Power is not switch on
The personal computer does not
recognize the printer
The printer does not ready
Status
The front cover is opened
The front cover is not
opened
No RFID key
No Ribbon detected
Installed ribbon does not
match RFID tag
Unsupported ribbon type
The ribbon is empty
Paper is not loaded
The paper is empty
Paper roll is installed
incorrectly
Paper jammed while
printing
Loaded paper roll size is
not match to ribbon
Action
Please check if the power cable is firmly
●
connected
Check if the USB cable is connected to the
personal computer or printer
Check if the front cover is properly closed
●
Check if paper is jammed in the printer
●
When the paper setting lamp goes off, insert
●
the edge of the paper until the paper setting
23
Corrective Action
Close the front cover
Press the button
❶
to reset
Make sure the RFID tag
attached on the cover of
spool
Load the ribbon spool
Replace the right RFID tag
and adhere to ribbon
spool
Replace to the right
ribbon
Replace the ribbon
Load the paper roll
Replace the paper roll
Reload the paper roll in
right direction
Remove jammed paper
Replace the right paper
roll size
again