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MP Nova Mark II
MP Nova4 DT, MP Nova4 TT, MP Nova6 DT &
MP Nova6 TT
User Guide

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   Summary of Contents for Honeywell MP Nova Mark II

  • Page 1 MP Nova Mark II MP Nova4 DT, MP Nova4 TT, MP Nova6 DT & MP Nova6 TT User Guide...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of Honeywell. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Honeywell.
  • Page 3 MP Nova Mark II User Guide...
  • Page 4: Table Of Contents

    Printer Configuration Tools..........30 MP Nova Mark II User Guide...
  • Page 5 Spare Parts ............73 MP Nova Mark II User Guide...
  • Page 6 General Media ........... . 74 MP Nova Mark II User Guide...
  • Page 7: Customer Support

    For our latest contact information, please check our website. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world. To find your service center, go to www.honeywellaidc.com and select Support > Contact Support > Service and Repair.
  • Page 8: Agency Compliance And Approvals

    Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. viii MP Nova Mark II User Guide...
  • Page 9 Certification and Compliance Marks and Descriptions VCCI = Voluntary Control Council for Interference Japan MP Nova Mark II User Guide...
  • Page 10: Safety Information

    Safety Information Please read the following safety information prior to setting up or operating your printer.
  • Page 11: Important Safety Requirements

    • Don't use any sharp objects to remove labels from the print roller. • The MP Nova Mark II printers have double fuses. The fuses are rated at 250 V, 4.0 A, AT-type. Fuses must be UL-approved. • The circuit board contains a battery. Used batteries should be disposed of in accordance with the manufacturer’s instructions.
  • Page 12: Printer Label

    • You have dropped the printer or the casing has been damaged. • The printer is not functioning correctly and requires service. Printer Label Printer Sign: Use this illustration to identify printer information. MP Nova Mark II User Guide...
  • Page 13 Chapter 1 — Safety Information MP Nova Mark II User Guide...
  • Page 14: About The Printer Basics

    About the Printer Basics Use this chapter to learn about the MP Nova Mark II printer basic information, including available models, parts and open/close functionality.
  • Page 15: Learn About The Printer Models

    Thank you for choosing a Honeywell printer for your business needs. The high quality, user-friendliness and simple maintenance procedures of the MP Nova Mark II direct thermal (DT) and thermal transfer (TT) printers make them the perfect choice.
  • Page 16: Identify The Printer Box Contents

    MP Nova4 DT or MP Nova6 DT printer: 1 1 x MP Nova4 DT or MP Nova6 DT 2 1 x Communication cable (Serial RS-232) 3 1 x Power cable 4 1 x Accessories CD MP Nova Mark II User Guide...
  • Page 17: Mp Nova4 Tt & Mp Nova6 Tt

    MP Nova4 TT or MP Nova6 TT printer: 1 1 x MP Nova4 TT or MP Nova6 TT 2 1 x Communication cable (Serial RS-232) 3 1 x Power cable 4 1 x Accessories CD MP Nova Mark II User Guide...
  • Page 18: Identify The Parts Of The Printer

    7 Media track 8 Handle 9 Communication ports 10 Unroll shaft 11 Power connection 12 Power switch 13 Printhead 14 Print roll 15 Media Positioning Sensor (MPS) 16 Paper guide 17 Outer plate holder MP Nova Mark II User Guide...
  • Page 19: Mp Nova4 & 6 Tt - Printer Parts

    5 Media roll 6 Roll-guide lock 7 Roll steering 8 Media track 9 Handle 10 Ink-ribbon guide 11 Rewind spool 12 Unwind spool 13 Communication ports 14 Unroll shaft 15 Power connection 16 Power switch MP Nova Mark II User Guide...
  • Page 20: Open And Close The Printer Cover

    Open the MP Nova4 & 6 DT Cover 1 Pull the handle. 2 Open the cover. Close the MP Nova4 & 6 DT Cover 1 Push down to close the cover. 2 Fold the handle. (Printhead will be engaged.) MP Nova Mark II User Guide...
  • Page 21: Open The Mp Nova4 & 6 Tt Cover

    1 Open cover. The inner cover slides automatically up together with the cover. Close the MP Nova4 & 6 TT Cover 1 Close cover. The inner cover slides automatically down together with the cover. MP Nova Mark II User Guide...
  • Page 22: How To Set Up Your Printer

    How to Set Up Your Printer Learn to use the printer features, including how to insert the media and ink ribbon, and connect to a power source.
  • Page 23: Printer Overview

    Chapter 3 — How to Set Up Your Printer Printer Overview MP Nova4 & 6 DT 1 Insert media, MP Nova4 & 6 DT. Refer to “Insert Media” on page 18 detailed instructions. 2 Connect the printer to a PC. MP Nova Mark II User Guide...
  • Page 24: Mp Nova4 & 6 Tt

    Chapter 3 — How to Set Up Your Printer MP Nova4 & 6 TT 1 Insert media. Refer to “Insert Media” on page 18 for detailed instructions. 2 Insert ink ribbon. 3 Connect the printer to a PC. MP Nova Mark II User Guide...
  • Page 25: Peel-off Overview

    Chapter 3 — How to Set Up Your Printer Peel-Off Overview MP Nova4 & 6 DT Peel-Off 1 Insert peel-off media. See “Peel-Off Kit” on page 2 Connect the printer to a PC. MP Nova Mark II User Guide...
  • Page 26: Mp Nova4 & 6 Tt Peel-off

    Chapter 3 — How to Set Up Your Printer MP Nova4 & 6 TT Peel-Off 1 Insert peel-off media. See “Peel-Off Kit” on page 2 Insert ink ribbon. 3 Connect the printer to a PC. MP Nova Mark II User Guide...
  • Page 27: Insert Media

    MP Nova6 DT and MP Nova4 & 6 TT. 1 Undo the roll-guide lock. 2 Remove the roll guide from the media shaft. 3 Pull handle to lift the printhead from the roller. MP Nova Mark II User Guide...
  • Page 28 Note: Make sure the outer-roll guide suits the width of the media. If necessary, open the cover and adjust the outer-roll guide. (Only necessary when changing media type.) 6 Put the roll guide on the unroll shaft. Push it against the roll for optimum control. MP Nova Mark II User Guide...
  • Page 29 Note: If the roll-guide lock cannot be properly tightened (but not too tight), lift the lock upwards, rotate it back half a turn, lower it and retighten. 8 Fold the handle (the printhead folds automatically onto the roller). MP Nova Mark II User Guide...
  • Page 30 Chapter 3 — How to Set Up Your Printer 9 Press the print button a few times until the printer automatically finds the correct position of the media. Note: If necessary, make a test printout and auto adjust the media positioning sensor. MP Nova Mark II User Guide...
  • Page 31: Peel-off Kit

    First insert the media. The peel-off media inserts in the same way as the media. 1 Lift the handle and then pull 40 cm (15.8 in.) of the label roll out of the printer. 2 Fold the handle. 3 Remove all of the labels on the exposed section. MP Nova Mark II User Guide...
  • Page 32 5 Fold 2 cm (0.79 in.) of the backing paper to make it slide more easily into the rewind-unit slot. 6 Open the rewind-unit slot by turning the knob clockwise while holding the cylinder firmly. MP Nova Mark II User Guide...
  • Page 33 8 Close the rewind-unit slot by turning the knob counter-clockwise while holding the cylinder and backing paper firmly. 9 Roll the backing paper around the rewind unit by turning the knob counter- clockwise. This increases the tension of the backing paper. MP Nova Mark II User Guide...
  • Page 34 10 Press the print button a few times until the printer automatically finds the correct position of the media. Note: If necessary, make a test printout and auto adjust the Media Positioning Sensor (MPS). MP Nova Mark II User Guide...
  • Page 35: Insert Ink Ribbon

    2 Remove the old ink ribbon. 3 Slide the new ink ribbon onto the spool. 4 Feed the ink ribbon under the printhead. Note: Check that the inked side of the ribbon is facing downward. MP Nova Mark II User Guide...
  • Page 36 5 The ink ribbon must not pass under the MPS (Media Positioning Sensor). 6 Move the empty roll, which will collect the used ink ribbon, up and around the printhead. 7 Slide the roll onto the takeup spool. 8 Fold the handle. MP Nova Mark II User Guide...
  • Page 37 Chapter 3 — How to Set Up Your Printer 9 Press the print button. The ink ribbon will automatically wind around the rewind spool, thus tensioning the ink ribbon. 10 Close the cover. MP Nova Mark II User Guide...
  • Page 38: Printer Configuration

    Printer Configuration Please read the following chapter to learn about the available configuration tools for your printer.
  • Page 39: Printer Configuration Tools

    See the DPL Programmer Manual. * Recommended method. MP Nova Mark II User Guide...
  • Page 40: Printer Configuration Utility (netira Ct)

    For the latest version please visit our web site at www.honeywellaidc.com. Note: Be sure your printer’s firmware version is 15.04_0001 or greater. Firmware is available from our website, for the latest version please visit our website at www.honeywellaidc.com. MP Nova Mark II User Guide...
  • Page 41: Usb Connection Requirements

    2 Right-click on the printer and select Properties from the drop-down menu. 3 In the driver Properties window, click on the Advanced tab. 4 Click the “Printer directly to the printer” radio button. Then, click OK. USB connections will now be available for NETira CT. MP Nova Mark II User Guide...
  • Page 42: How To Use Netira Ct Configuration Utility

    This will connect the printer and retrieve the setting currently stored in the printer. b For USB connections: Close the Open a configuration file... dialogue box. • In the toolbar from the drop-down menu, select the appropriate port. Next, click on the Query Printer Icon. MP Nova Mark II User Guide...
  • Page 43 9100, and click OK. The IP address is displayed on the printer’s Network Report and Configuration labels. • In the toolbar from the drop-down menu, select TCP_IP. Next, click on the Query Printer icon. MP Nova Mark II User Guide...
  • Page 44 4 Once complete, send the new settings to the printer using the Send button. Note: When sending the changes to the printer, only the changes displayed on the current page will be sent. You must click the Send button for each page that has been modified. MP Nova Mark II User Guide...
  • Page 45: Windows Driver

    2 Once the CD starts, select your printer model and click Install Driver from the menu. Follow the instructions on the screen to install. 3 When prompted, select your printer from the list. Continue to follow the on- screen instructions to install the driver. MP Nova Mark II User Guide...
  • Page 46: Important Notes

    • The Windows application software used to create the label format will likely have a Page Set Up screen. This will also need to match the size of the label that you are using. MP Nova Mark II User Guide...
  • Page 47 Chapter 4 — Printer Configuration MP Nova Mark II User Guide...
  • Page 48: Printer Operation

    Printer Operation Use this chapter to learn the functions on the front panel, how to calibrate the media, how the Media Position Sensor is set, and how to adjust the printhead position and pressure.
  • Page 49: Front Panel

    Green Orange Solid Ready to print Paused or present sensor is blocked TOF sensing error; next TOF not found Flashing Processing/busy Paused/busy Out of stock/labels, or printer jam No power No power No error MP Nova Mark II User Guide...
  • Page 50: Control Button

    RAM of downloaded images, fonts and label formats, and remove temporary printer LED blinks red) configuration changes. Press and hold for 20 seconds (release when Resets parameters to factory defaults LED blinks orange) Press and hold for 25 Resets the printer seconds MP Nova Mark II User Guide...
  • Page 51: Media Calibration

    4 The printer will feed the media while the sensor is being calibrated. At the end of the process, a message will be shown, indicating a successful calibration. Values displayed in the “New Value” column may change after a calibration. MP Nova Mark II User Guide...
  • Page 52: Manual Media Calibration

    2 Click the Manual Media button to start the manual calibration process. Follow the on-screen instructions. 3 Select the Interlabel/Gap radio button, then click OK. 4 Load the Stock by placing the face of the media over the sensor. Lower the cover and click OK. MP Nova Mark II User Guide...
  • Page 53 6 Remove the Stock by removing all media from the printer. Lower the cover and click OK. 7 NETira CT will display a message indicating the process has finished. In case of any error, a FAILED CALIBRATION message will be displayed and you must repeat the process. MP Nova Mark II User Guide...
  • Page 54: Internal Labels

    Note: Printed label may not match the label shown above. 4 After the printer finishes printing the Database Configuration Labels, the printer is in HEX-Dump Mode. Cycle printer power to exit the HEX-Dump Mode. MP Nova Mark II User Guide...
  • Page 55: Media Positioning Sensor Settings

    Chapter 5 — Printer Operation Media Positioning Sensor Settings The MP Nova Mark II printers are equipped with Media Positioning Sensors (MPS). The MPS detects the media and can be set to three (3) different modes, depending on how and where gaps and marks are positioned on the media:...
  • Page 56: Printhead Adjustments

    Note: These adjustments are only necessary when changing to media with a different thickness or width. The pictures shown describe an MP Nova4 DT. The process works the same for all MP Nova Mark II printers. Changing the position of the adjustment screws may be necessary if the labels are very narrow.
  • Page 57 To be able to print all the way to the edge of the label the margin has to be set to 0 mm. Pull the handle. Loosen the finger nut and slide the printhead into position. Tighten the finger nut. MP Nova Mark II User Guide...
  • Page 58: Printhead Pressure Adjustment

    Printhead Pressure Adjustment 1 To increase the pressure on the printhead, turn the lower nuts downwards (clockwise). This will tighten the spring. 2 To decrease the pressure on the printhead, turn the lower nuts upwards (counter-clockwise). MP Nova Mark II User Guide...
  • Page 59 Chapter 5 — Printer Operation MP Nova Mark II User Guide...
  • Page 60: Printer Maintenance

    Printer Maintenance This chapter describes how to preform routine maintenance on your printer, including printer adjustments and replacements for the printhead and roller.
  • Page 61: Printhead And Roller Cleaning

    Chapter 6 — Printer Maintenance Printhead and Roller Cleaning Only use cleaning cloths from Honeywell. These are specifically designed for cleaning Honeywell thermal printers. Proceed to “Spare Parts” on page 73 for correct type. Note: Frequent cleaning prevents printhead and roller damage, and is especially important in demanding environments.
  • Page 62 4 Keep the print key pressed and let the cloth pass through the printer. (This cleans the printhead.) Note: If the roller is clogged with labels it can easily be removed for cleaning, “Changeable Parts” on page MP Nova Mark II User Guide...
  • Page 63: Changeable Parts

    Changeable Parts Roller Replacement Note: The pictures shown describe an MP Nova4 DT. The process is the same for all MP Nova Mark II printers. 1 Check that the printer is turned off and open the cover (see“Open and Close the Printer Cover” on page 11).
  • Page 64 Chapter 6 — Printer Maintenance 5 Remove the entire roller from the printer. 6 Pay careful attention to the drive belt when removing the left-hand end of the roller from the printer. 7 Unpack the new roller. MP Nova Mark II User Guide...
  • Page 65 Chapter 6 — Printer Maintenance 8 Insert the left-hand end of the roller (the end with the cog wheel). Check that it fits inside the drive belt. 9 Insert the right-hand end of the roller into position. MP Nova Mark II User Guide...
  • Page 66 11 Push the roller slightly to the left. 12 Ensure that the left-hand end slots are in the groove. 13 Close the cover (see “Open and Close the Printer Cover” on page 11). 14 Turn on the printer. MP Nova Mark II User Guide...
  • Page 67: Printhead Replacement

    Note: Only adjustable on the MP Nova4 DT printer. 3 Carefully push the printhead downward until the finger nut becomes visible. Unscrew the finger nut. Note: Take care not to lose the finger nut. MP Nova Mark II User Guide...
  • Page 68 Note: There is a latch on top of the right cable. Push the latch before removing the cable. 6 Unpack the new printhead and attach the cables to the new printhead. Remember to handle the printhead with care! MP Nova Mark II User Guide...
  • Page 69 Chapter 6 — Printer Maintenance 7 Carefully insert the printhead into position. 8 Check that the lateral position has not changed; 3 mm (0.12 in.) is the default position. Note: Only adjustable on MP Nova4 DT. MP Nova Mark II User Guide...
  • Page 70 Chapter 6 — Printer Maintenance 9 Hold the printhead in place and tighten the finger nut. 10 Close the cover (see “Open and Close the Printer Cover” on page 11). 11 Turn on the printer. MP Nova Mark II User Guide...
  • Page 71 Chapter 6 — Printer Maintenance MP Nova Mark II User Guide...
  • Page 72: Troubleshoot Your Printer

    Troubleshoot Your Printer Use this chapter to find answers to any problem situations you may encounter while using the printer. Contact a qualified technician for problems that persist or problems not covered in this chapter.
  • Page 73: Troubleshooting Tips

    8-dot rows [about 0.5 mm (0.02 in.)] at the top of the label. • The media is not calibrated: Calibrate it (see “Media Calibration” on page 42). • The media sensor or media sensor circuitry may be defective: Call for service. MP Nova Mark II User Guide...
  • Page 74 “Insert Media” on page 18). When loading media ensure that the media hangers and media guides are against the media and that gaps or marks in the labels are in line with the media sensor. MP Nova Mark II User Guide...
  • Page 75 Chapter 7 — Troubleshoot Your Printer MP Nova Mark II User Guide...
  • Page 76: Printer Specifications

    Printer Specifications...
  • Page 77: Mp Nova4 Dt & Tt

    Supports several file types Settings program Internal program using Web browser or NETira CT Counters Two internal counters Memory 32 Mb standard RAM Time and date Internal clock, real-time Printhead diagnostic PHD (Printhead Diagnostic) MP Nova Mark II User Guide...
  • Page 78: Mp Nova6 Dt & Tt

    Supports several file types Settings program Internal program using Web browser or NETira CT Counters Two internal counters Memory 32 Mb standard RAM Time and date Internal clock, real-time Printhead diagnostic PHD (Printhead Diagnostic) MP Nova Mark II User Guide...
  • Page 79 Appendix A — Printer Specifications MP Nova Mark II User Guide...
  • Page 80: Kits, Parts & Consumables

    Kits, Parts & Consumables...
  • Page 81: Printer Options

    Appendix B — Kits, Parts & Consumables Printer Options The following printer kits are available for all MP Nova Mark II printer models. Peel-Off Kit The peel-off device separates the labels from the backing paper, which is rolled up behind the printer.
  • Page 82: Spare Parts

    Appendix B — Kits, Parts & Consumables Spare Parts Spare Parts List: MP Nova Mark II Consumables Part Number Description 501933 10 x Cleaning cloths (4") 501934 50 x Cleaning cloths (4") 501935 10 x Cleaning cloths (6") 501936 50 x Cleaning cloths (6") 533529 Printhead –...
  • Page 83 In order to start and stop the media during the print process, the printer is equipped with a detector that senses any gaps or black marks. For more detailed information about media and consumables, we recommend you read Honeywell’s Consumables document (currently only available in English). MP Nova4 DT & Nova6 DT The MP Nova DT printers use direct-thermal media, such as labels, paper and tickets.
  • Page 85 Honeywell www.honeywellaidc.com MP Nova Mark II User Guide P/N *92-2744-01* P/N: 92-2744-01...

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