Honeywell IMPACT IHR810 User Manual
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Honeywell IMPACT IHR810 User Manual

Thermal receipt printer
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IHR810 User Manual
User Manual
IHR810
Thermal Receipt Printer
Company: Honeywell International (India) Private Limited
Address: 1120- 21, 11th Floor, Tower A, DLF Tower, Jasola,
Jasola District Centre, New Delhi - 110 025, India
Customer complaints: impact.sps@honeywell.com
Toll Free Number: 1800-890-7447
Web: https://impactbyhoneywell.com/
For installation and software support :
https://impactbyhoneywell.com/AIDC/ihr810-thermal-receipt-printer.html
Rev 1.3

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Summary of Contents for Honeywell IMPACT IHR810

  • Page 1 IHR810 User Manual User Manual IHR810 Thermal Receipt Printer Company: Honeywell International (India) Private Limited Address: 1120- 21, 11th Floor, Tower A, DLF Tower, Jasola, Jasola District Centre, New Delhi - 110 025, India Customer complaints: impact.sps@honeywell.com Toll Free Number: 1800-890-7447 Web: https://impactbyhoneywell.com/...

  • Page 2: Table Of Contents

    Function Of USB Port And Virtual COM Chapter 8: Settings of the Bluetooth Printer using utility Chapter 9: Bluetooth Printer installation Chapter 10: Linux Driver Installation Instruction Chapter 11: MAC Driver Installation Instruction Chapter 12: IMPACT IHR810 Utility Tools Instruction www.impactbyhoneywell.com...

  • Page 3: Manual Information

    Copyright This manual is printed in 2022, the copyright belongs to Honeywell International (India) Private Limited. 1.1 Version Warnings This must be complied with in order to avoid any damage to the human body and the equipment.
  • Page 4 IHR810 User Manual 4) Do not plug in or unplug with your wet hands. • You may be electrocuted. 5) Do not bend the cable by force or leave it under any heavy object. • A damaged cable may cause a fire. Note: Violating following instructions may cause slight damage of the appliance.
  • Page 5 IHR810 User Manual malfunction, and/or misuse of the product due to violation or neglect of the operation and maintenance information and instructions provided by our company, as well as from the unauthorized alteration, repair, and/or modification of the product by the user and/or third party. We are not legally liable for any damages and/or issues resulting from the use of options and/or parts that are not authentic or authorized products.
  • Page 6 IHR810 User Manual Chapter 1 Packaging List : Thermal Receipt Printer AC Adapter Power Cord USB Cable Label Roll (80 mm) Serial Cable User Guide Quick Start Guide Connecting the cables A. Connect the adapter cable to the printer power interface. B.
  • Page 7 IHR810 User Manual Interface supported: USB+Serial+Ethernet USB+Ethernet+Bluetooth Paper roll installation Follow the steps below to install the roll paper : 1. Open the roll paper cover. 2. Insert the roll paper as the following illustration shows. 3. Pull out a small roll of paper and close the roll paper cover. 4.

  • Page 8: Button Name, Indicator Led Light And Function

    IHR810 User Manual Button name, indicator LED light and function 1. FEED button Press the FEED paper manually. 2. Paper indicator (LED light) If blue and red lights are on, which means lacking of paper. No alarm means normal status. 3.
  • Page 9 1. Select one interface to connect your printer to computer. Turn on the printer and check if it is connected to computer successfully. Double click on "IMPACT IHR810" POS printer Driver setup.exe". Then click on installing the printer driver" as per below image.
  • Page 10 IHR810 User Manual 4. You should now see the driver in the device and printer section of your windows settings. www.impactbyhoneywell.com...

  • Page 11: Chapter 3: Settings Of The Printer Driver

    IHR810 User Manual Chapter 3 Settings of the Printer Driver. 1. Find the icon of “Printer Driver” that has already been installed, click the right mouse button, and the “Printer Properties” are shown in the following picture 2. Click “Device Settings”, then clients could set up the device according to their own needs. See the following picture. www.impactbyhoneywell.com...

  • Page 12: Chapter 4: Customize The Paper's Specifications

    IHR810 User Manual Chapter 4 Customize the Paper’s Specifications. According to personal needs, clients could alter the paper’s size by their own. Take WIN 10 operating system for an example. The specific operations are as follows. 1. Click the icon of the installed printer under the “Devices and Printers”. Then choose the “Print Server Properties”. 2.
  • Page 13 IHR810 User Manual 4. Enter “Devices and Printers”, and press the right mouse on the option of “Printer Properties”. After the dialog box popping up, choose the “Preferences” option. 5. “Paper/Quality”—“Advanced”. See the following picture. 6. Find the new paper size which was set in the “Paper Specifications”. Press the “OK” button and close the dialog box. See the following picture.
  • Page 14 IHR810 User Manual 7. Return to the tab of “Device Settings” and select “Paper Specifications”. Then click the “OK” button. See the following picture. www.impactbyhoneywell.com...

  • Page 15: Chapter 5: How To Configure Ip Address For Ethernet Port

    2. Confirm the printer IP address and then connect the printer to a computer through a hub, switch or cable directly (direct interconnection method). (Note: the IP address may not be modified if the connection is established through a router) Change the IP address by the IMPACT IHR810 Utility software is as follows: 2.1 Port selection------ NET 2.2 Printer Type ------ IHR810...
  • Page 16 IHR810 User Manual 3. Click "Set New IP" button, the computer will wait for 10 seconds before a prompt window appears indicating successful setting. In the process of resetting IP, the computer will be cut down and then automatically reconnect as shown in the picture below: 4.
  • Page 17 IHR810 User Manual 2. Reopen the IMPACT IHR810 Utility software again, click "refresh" button to update the local IP address, then click the "connection test" button , after the prompt window indicating the successful connection appears, click the "set up IP" to modify the printer IP address.
  • Page 18 IHR810 User Manual （1） ： Select a serial port or USB port （2） ： Select a printer type （3） ： Choose HEX （4） ： Input command code to change the IP in the printing content box: 1F1B1F91004950C0A81364, this is the IP address, as shown in the above picture, IP address is 192.168.19.100, and the corresponding hexadecimal is C0A81364.

  • Page 19: Chapter 6: Add Ip Port When Using Network Interface Machine

    IHR810 User Manual Chapter 6 Add IP Port When Using Network Interface Machine. When finishing the installation of the printer’s driver, it demands to add an IP Port to the Driver when using Network Interface machines. Take WIN 10 operating system for an example. The specific operations are as follows: 1.
  • Page 20 IHR810 User Manual 4. Click “Next Step”. 5. Input the current IP address of the printer. The Port’s name is generated automatically. See the following picture. 6. Wait about 5 to 10 seconds to detecting the port. See the following picture. www.impactbyhoneywell.com...
  • Page 21 IHR810 User Manual 7. Choose “Custom”, then click “Settings” . See the following picture. 8. Check the parameters of “Protocol” and “Port number”. Then click the “OK” button as the following picture shown. 9. Click“Next Step”. www.impactbyhoneywell.com...
  • Page 22 IHR810 User Manual 10. Choose “Finish”—close the “Add Dialog Box”. 11. After finishing the above steps, a just added IP port could be generated in the driver’s port. Click the “Apply” button. See the following picture. 12. Choose the “General” tab, and click “Print the Test Page” button. See the following picture. If there is a test page printed by the printer, it means that the Driver’s installation has been finished.

  • Page 23: Chapter 7: Installation And Operation Instruction For Switching

    IHR810 User Manual Chapter 7 Installation And Operation Instruction For Switching Function Of USB Port And Virtual COM. To Download IHR810 Printer Virtual COM Drivers Click Here. Instructions for switching function of USB port and Virtual COM Instruction code: Decimal system: 31 27 31 184 19 20 N Hexadecimal system: 1F 1B 1F B8 13 14 N Functional description: you can switch to the real USB port or USB Virtual COM;...
  • Page 24 IHR810 User Manual II. Take the WIN 10 system as an example, the installation instruction of NXP chip program should be operated as follows: 1. Send instructions by modifying tools of the printer or directly click Switch button, provided that the on-line testing of the printer and the computer is normal.
  • Page 25 IHR810 User Manual 4. If the driver starts installation and the dialog box pops up, please choose “Install this driver software anyway” and then go on the installation, as shown below 5. After the completion of the installation, the COM port generates automatically, as shown below: 6.
  • Page 26 IHR810 User Manual 7. After the installation of the driver, you should select the auto-generated COM port in the software or the driver to connect to the USB data, as shown below: Prompts: If the installation failed, firstly copy “usbser.sys” file in Favorites of the driver to Disk C of the computer, and install it once more.
  • Page 27 IHR810 User Manual III. Installation instruction for ST chip program is shown as follows: The installation instruction for Virtual COM of NXP chip has been mentioned above, the driver program of Virtual COM of NXP chip is installed in the similar way. At first, send Switch Function Instructions of USB port and Virtual COM by modifying tools of the printer, refer the foresaid step (II)(1);...
  • Page 28 IHR810 User Manual 3. If the dialog box pops up during the installation, please select “Install this driver software anyway” and go on installation, as shown below: 4. The driver is installing 5. Click “Finish”, the installation of the driver is complete, the COM port pops up automatically in the port of device manager. As you use port, please select auto-generated COM port.

  • Page 29: Chapter 8: Settings Of The Bluetooth Printer Using Utility

    IHR810 User Manual Chapter 8 Settings of the Bluetooth Printer using utility. 1. Open the “Impact IHR810 Utility” follow the below step. (1) Choose Printer Type: “IHR810”. (2) Choose “USB” Port. (3) Click the “Print” to test whether the printer is working.
  • Page 30 IHR810 User Manual 3. Click the “Bluetooth Set”, and follow the steps to set up the Bluetooth information. See the following pictures: (1) Set up the Port name of the Bluetooth Printer (The Factory Default BT NAME is “IHR810BT”) (2) Set up the Password of the Bluetooth Printer (The Factory Default BT PINKEY is “0000”) (3) After doing the above settings, click “Setting”, and then finished the settings of Bluetooth printer Parameters.

  • Page 31: Chapter 9: Bluetooth Printer Installation

    IHR810 User Manual Chapter 9 Bluetooth Printer installation. 1. Open the Bluetooth devices option and click the add bluetooth or other device option. 2. Click on bluetooth option and search bluetooth name ”IHR810BT”. 3. Please select “IHR810BT” bluetooth name. www.impactbyhoneywell.com...
  • Page 32 IHR810 User Manual 4. Click the “IHR810BT”, and write the password (0000). See the following pictures. 5. Click on the done option and now your printer is connected with the system. 6. You are able to see the connected printer in the Device and printer setting with the name “IHR810BT” as per the below picture.
  • Page 33 IHR810 User Manual 7. Right-click the IHR810BT printer and go to the properties. Then Select Hardware option and check which COM port is selected by the printer. as per the below picture. 8. To Download IHR810 Printer Windows Driver Click Here. Run the IHR810 printer windows driver setup.
  • Page 34 IHR810 User Manual 10. After successful installation you will see this pop-up on your screen click OK 11. You should now see the driver in the device and printer section of your windows settings. 12. Right-click the IHR810 printer go to the printer properties and select general option then click on the print test page as per the below picture.
  • Page 35 IHR810 User Manual 13. You will get the below message. 14. You will be receive this print after successfully installing the driver. www.impactbyhoneywell.com...

  • Page 36: Chapter 10: Linux Driver Installation Instruction

    IHR810 User Manual Chapter 10 Linux Driver Installation Instruction. 1. Click & open “POS Printer IHR810.deb” package, as shown in below picture (To Download IHR810 Printer Linux Driver Click Here.) 2. Now click on install 3. Installation process might require your authentication www.impactbyhoneywell.com...
  • Page 37 IHR810 User Manual 4. This window will appear after succesfull installation. 5. Search for this URL http://127.0.0.1:631 to add printer in your system. 6. In ‘Home’ tab select “Adding Printers and Classes” option as shown in below image www.impactbyhoneywell.com...
  • Page 38 IHR810 User Manual 7. After click administration, Now click on add printer option as show in the figure below. 8. Enter your admin details user name and password to proceed next. 9. Now in local printers select Printer IHR810. www.impactbyhoneywell.com...
  • Page 39 IHR810 User Manual 10. Click on continue figure show as below. 11. Click on continue figure show as below. 12. In the below interface, see the “Make” box, inside should select “IMPACT”, and click “continue”. www.impactbyhoneywell.com...
  • Page 40 IHR810 User Manual 13. In the new interface, select “IMPACT IM- IHR810(en)”, then click “Add printer”, figures show as below. 14. Then will into set printer option interface. Below you can set printer function as you required, after set, you can make set “Default”...
  • Page 41 IHR810 User Manual 16. You will receive this print after successfully installing the driver. www.impactbyhoneywell.com...

  • Page 42: Chapter 11: Mac Driver Installation Instruction

    IHR810 User Manual Chapter 11 MAC Driver Installation Instruction. To Download IHR810 Printer MAC Driver Click Here. 1. Double click on “POS Printer IHR810.pkg.” to open it. 2. After entering this screen, click continue. 3. Click on Install. 4. Enter Password and click install software. www.impactbyhoneywell.com...
  • Page 43 IHR810 User Manual 5. Finish install 6. Open system preferences > Open printers & scanners. 7. Click the plus sign to add the printer, click the printer, Select Software www.impactbyhoneywell.com...
  • Page 44 IHR810 User Manual 8. Search the “IMPACT”, select IMPACT IM-IHR810 and click OK 9. Click Continue. 10. This completes the installation successfully. www.impactbyhoneywell.com...

  • Page 45: Chapter 12: Impact Ihr810 Utility Tools Instruction

    IHR810 User Manual Chapter 12 IMPACT IHR810 Utility Tools Instruction. To Download IMPACT IHR810 Utility Click Here. 1. Introduction of Main Interface: 1. Communication port selection: Four options of printer communication interface: parallel port, serial port, USB port and Ethernet port.
  • Page 46 IHR810 User Manual “Net Monitor”----Monitor printer status through network. (net port available) 6. Number of the copies: It refers to the printing quantity of the repeat print of the test content. 7. HEX ： Data can only be transmitted by inputting hexadecimal after having selected printing content. (It’s mainly used to send instructions to the printer).
  • Page 47 IHR810 User Manual 2. Setup instructions for advanced setting: Click the "advanced" button on the main interface, the following interface will pop up: 1. Set Code page: It’s for changing the default printer code page. Following is part of the code pages of the IHR810 printer. Input the desired parameter value in “Set code page”, and then complete the setting by clicking"set code page"...
  • Page 48 IHR810 User Manual 3. Barcode printing test: Choose a variety of barcode types and height to test the print with a total of nine kinds of one-dimensional code choice. 4. Print head mileage: If click this print head mileage option, will show the print head mileage until now. 5.
  • Page 49 IHR810 User Manual 9. DHCP Set: The "DHCP set" function is used to automatically turn on and off IP addresses. 1. Enable DHCP select “ON” option and click on “DHCP Set.” 2. Disable DHCP select “OFF” option and click on “DHCP Set.” 10.
  • Page 50 IHR810 User Manual 1. Set up the Port name of the Bluetooth Printer. (The Factory Default BT NAME is “IHR810BT”) 2. Set up the Password of the Bluetooth Printer. (The Factory Default BT PINKEY is “0000”) 3. After finishing the above settings, click “Setting”, and then finished the settings of Bluetooth printer Parameters.
  • Page 51 IHR810 User Manual 15. Language settings You can able to set the languages setting option utlity. Chinese Simplified Chinese Traditional Korean Japanese Thai Vietnamese 1. Select Chinese Simplified language settings Open utility Go to advance settings In the language settings select Chinese Simplified & press language settings button Set input code page to Chinese Simplified (936) &...
  • Page 52 IHR810 User Manual 2. Select Chinese Traditional language settings Open utility Go to advance settings In the language settings select Chinese Traditional & press language settings button Set input code page to Chinese Traditional (950) & press set button Print any receipt which is in Chinese Traditional language 3.
  • Page 53 IHR810 User Manual 4. Select Japanese language settings Open utility Go to advance settings In the language settings select Japanese & press language settings button Set input code page to Japanese (932) & press set button Print any receipt which is in Japanese language 5.
  • Page 54 Print any receipt which is in Vietnamese language 16. Input BOX Code Page Words responsible for decoding text boxes. For more information, please contact your local Honeywell representative, or write to impact.sps@honeywell.com Honeywell International India Pvt. Ltd. 1120-21, 11th Floor, Tower A, DLF...

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