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Summary of Contents for Honeywell RP2f
- Page 1 RP2f/RP4f Mobile Printers User Guide * Models RP2B, RP2D, RP4B, RP4D * For China, Thailand, and India models RP2fB, RP2fD, RP4fB, RP4fD...
- Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. HII makes no representation or warranties regarding the information provided in this publication.
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Page 3: Table Of Contents
About the Battery ........................... 2 Charge the Battery ........................2 Software Downloads ........................3 Printer Drivers ........................... 4 Install Honeywell Windows Driver ................4 Install Printer ........................... 5 Printer Command Languages and Simulator Support Options ......... 5 Direct Protocol .......................... 5 Fingerprint.......................... - Page 4 USB Virtual COM port......................16 Connect a USB Device......................17 Uploading from a USB Storage Device ..............17 Wireless 802.11 ..........................18 Configure Wi-Fi communication from the Web Page ..........18 Install Authentication Certificates................18 Bluetooth Connection........................19 Tap and Pair..........................19 Configure Printer Bluetooth Connection..............19 RP2f/RP4f User Guide...
- Page 5 Media Button ..........................26 LED Display ..........................26 Audible Indicators .........................27 Real-Time Clock (RTC) .......................27 Chapter 5 - Maintenance ................29 Battery Charge Information.....................29 Health Status ..........................30 Gas Gauge ..........................30 Change the Battery ........................30 Cleaning Intervals........................31 Maintenance Schedule .......................31 Clean the Printhead......................32 RP2f/RP4f User Guide...
- Page 6 ERP Systems ...........................40 Fonts ..............................40 Resident Fonts........................40 Downloadable Fonts ......................41 Supported Font Types ......................42 Printed Barcode Symbologies..................42 1D Barcode Symbologies ....................42 2D Barcode Symbologies ....................43 Graphic File Types.........................43 Required Safety Labels ......................44 RP2f Printer ..........................44 RP4f Printer ..........................44 RP2f/RP4f User Guide...
- Page 7 System Settings ..........................54 General System ........................54 Display ............................55 Audio............................55 Manage I/O..........................55 Manage Services........................56 Maintenance Alerts.......................56 System Alerts ..........................57 Error ............................57 Warning .............................58 Information ..........................58 Network Services..........................59 DNS .............................59 Net1.............................59 Email Server..........................59 SNMP ............................60 WINS ............................61 Web Server..........................61 RP2f/RP4f User Guide...
- Page 8 Time Server ..........................61 Connectivity Agent .......................62 XML Printing ...........................62 Device Management ......................62 Chapter B - Print Labels with INPrint............63 The INPrint Page ..........................63 Create and Save a Web Form....................63 Sample Code ...........................64 Print INPrint Labels......................65 viii RP2f/RP4f User Guide...
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Page 9: Customer Support
To search out knowledge base for a solution or to log in to the Technical support portal and report a problem, go to honeywell.com/PSSTechnicalsupport. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world. Go to sps.honeywell.com... -
Page 10: Safety Precautions For Lithium Batteries
à sps.honeywell.com. Pour en savoir plus sur l’Entretien de Batteries pour Appareils Portables, consultez-le honeywell.com/PSS-BatteryMaintenance. Caution: We recommend use of Honeywell Li-ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. -
Page 11: Important Safety Instructions
If service is required, use only qualified trained technicians to repair your printer. Customer Support. Note: Use only Honeywell approved power supply with an output rated at 12 VDC and 1.66A or greater. The operating temperature is 0 °C to 40 °C (32 °F to 104°F). RP2f/RP4f User Guide... - Page 12 RP2f/RP4f User Guide...
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Page 13: Chapter 1 - Get Started
In order to print from your printer, the following items are required. If you do not have these items, contact your customer support or sales representative for advice on where to purchase the items or where the required software can be downloaded. RP2f/RP4f User Guide... -
Page 14: About The Battery
You will need a standard Mini B to USB A cable if you are connecting your printer via USB. • Print Media Honeywell offers a full line of applicable printing labels, receipt media, and supplies. About the Battery Power is supplied to the printer by a rechargeable lithium ion battery. Batteries are shipped only partially charged. -
Page 15: Software Downloads
1. Go to honeywell.com/PSSsoftware-downloads. 2. Create a login account if you have not already created one. 3. Install the Honeywell Download Manager tool. See “Note” on the portal page. This tool is required for downloads. 4. Locate the app or upgrade you want to download in the Software directory. -
Page 16: Printer Drivers
Install Honeywell Windows Driver Use Honeywell Printer Driver to install the printer driver software on your PC. Note: Although Windows may auto-detect the printer when you connect it to a PC through USB port, you must still install printer drivers on the PC for correct printer operation. -
Page 17: Install Printer
Direct Protocol (DP) uses a more intuitive English-like syntax. Direct Protocol lets you combine predefined layouts and variable data to create labels, tickets, and tags. If you are using barcode software, select Direct Protocol as your printer command language. RP2f/RP4f User Guide... -
Page 18: Fingerprint
Using CSim you can create label templates, modify the appearance and structure of your receipts and labels, and insert data into templates. If you are sending CPCL command language label files to the printer, select CSim as your printer command language. RP2f/RP4f User Guide... -
Page 19: Ez-Print
You must log in as an itadmin to perform a SETUP operation, but you do no need to log in to perform a SETUP GET operation. Note: For more information, see the command reference manual for the language. RP2f/RP4f User Guide... -
Page 20: Obtain The Printer Ip Address Using Programming Commands
3. Turn the printer on. 4. When the power LED starts blinking green, press and hold the Feed button until the power LED starts to blink orange. 5. Release the Feed button. Printer is now restored to default. RP2f/RP4f User Guide... -
Page 21: Configure The Printer With Printset 5 Or Print Set Mc
Download PrintSet 5 or Print Set MC from the App Store on iOS or Google Play Store on Android devices. You can download Honeywell applications to extend the capabilities of the printer. You may need to purchase a license to run some applications. To learn more about licenses and other Honeywell software solutions, go to sps.honeywell.com... -
Page 22: Configure The Printer From The Web Page
To change printer command language specific print settings, click Languages. 7. Make any changes to the settings you want to configure. 8. To save your changes, click Save. 9. To reset all parameters on the page to the default settings, click Default Settings. RP2f/RP4f User Guide... -
Page 23: Chapter 2 - Load The Media
LOAD THE MEDIA Load Labels or Paper Load labels or paper into the printer as follows: 1. Press down on the latch lock and lift up the printer’s cover. 2. Slide and hold open the supply hubs. RP2f/RP4f User Guide... -
Page 24: External Media (Rp4F Only)
External Media (RP4f only) 1. Press down on the latch lock and lift up the printer’s cover. 2. Slide and hold open the supply hubs and install the media spacer. RP2f/RP4f User Guide... -
Page 25: Configure The Media Using Printer Web Page
Type your Username and Password and then click Login. The default value for Username is itadmin and the default value for Password is pass. Click Configure > Printing > Media. 6. Make any changes to the settings you want to configure. 7. To save your changes, click Save. RP2f/RP4f User Guide... -
Page 26: Media Calibration
Username is itadmin and the default value for Password is pass. 5. Click Services > Print Test Labels. A set of test labels appears. 6. Click Print on the type of label you want to print. Your test label prints. RP2f/RP4f User Guide... -
Page 27: Chapter 3 - Program The Interface
You may also need administrative access rights to your host computer for completing this installation. If you do not, you will need to log off and log in under a profile that has administrative rights for your host computer. RP2f/RP4f User Guide... -
Page 28: Usb Settings
USB settings using the instructions that follow. USB Virtual COM port The virtual COM port for RP2f and RP4f printer is enabled by default. This allows you to connect the printer to your computer and serial port via a USB cable. Once you connect the USB cable on your computer, the USB serial device is automati- cally added in the Device Manager and a connection is established. -
Page 29: Connect A Usb Device
1. Copy your files to a USB storage device using the directories in the table. 2. Use a USB OTG cable to connect the USB storage device to the printer. 3. Restart the printer. The files are automatically installed. RP2f/RP4f User Guide... -
Page 30: Wireless 802.11
The printer supports wireless 802.11 communication. The printer can be config- ured to use several wireless LAN security protocols. You can configure the wireless communication using Honeywell PrintSet 5 through a USB connection to the printer or from the printer web page. By default the printer is configured to DHCP network setting. -
Page 31: Bluetooth Connection
Power button to immediately cancel pairing. You can go to the Google Play Store and download the Print Service by Honeywell app to your phone or use a printing application to send prints to the RP2f or RP4f printer. -
Page 32: Configure Bluetooth Communication From The Web Page
The following printer settings are not saved in a profile: • IP address for either IPv4 or IPv6 networks. • Media calibration settings for the label stop sensor. RP2f/RP4f User Guide... -
Page 33: Save A Printer Profile From The Web Page
Telnet connection over /system/usr/bin/cfg -o xmlimportset -k /home/user/profiles/myprofile Port 23 Note: To load printer profiles that modify communication settings that require admin rights, you must log in as an itadmin: RUN “su -p pass itadmin” for FP/DP. RP2f/RP4f User Guide... -
Page 34: Print Configuration Label
5. Click Manage > Configuration. The upload page appears. 6. To upload a file to the printer, click Browse to locate your file. 7. Double-click the file to select it, then click Upload. The file uploads to the printer. RP2f/RP4f User Guide... -
Page 35: Install A Configuration File From A Usb Storage Device
1. Make an FTP connection to the printer and retrieve the default CSS file from: / srv/www/htdocs/assets/css/wcss.css 2. Modify the wcss.css style sheet with your desired font, color, etc. and save the file as style.css in your local directory. Example: home_title{ font-family:HoneywellSans-Bold; font-size:16px; color:#0090e8; RP2f/RP4f User Guide... -
Page 36: Replace Standard Web Page
2. Modify the files with your desired changes and save the files in your local directory. 3. Upload the saved file to the printer via /home/user/webpage/ You can refresh your printer web page to see the changes. RP2f/RP4f User Guide... -
Page 37: Chapter 4 - Printer Display And Buttons
On/Off Button Button Press Result Any length press (when printer is off) Turn printer on. Short press Enter or exit sleep mode. Long press for 3 seconds and release Turn printer off. when the LED blinks in Red. RP2f/RP4f User Guide... -
Page 38: Media Button
White = WiFi is enabled and connected WiFi signal Off = Printer is ready to print Blinking red = Media is not present or press and hold for test feed when media is present. Feed Button Blinking white = Data communication RP2f/RP4f User Guide... -
Page 39: Audible Indicators
RTC will continue to keep time. If the main battery is pulled, the time setting is retained for 6 months. After 6 months the time will be lost and will need to be reset once power is restored. RP2f/RP4f User Guide... - Page 40 RP2f/RP4f User Guide...
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Page 41: Chapter 5 - Maintenance
If the battery is not replaced before the supercap is drained, all queued jobs will be lost. The battery has a test button on it so you can determine how much charge is left. TEST RP2f/RP4f User Guide... -
Page 42: Health Status
1. Remove the old battery from the printer and reinstall the new battery in the printer. Note: The printer can run for at least 20 seconds without a battery and not lose connectivity or need a restart. RP2f/RP4f User Guide... -
Page 43: Cleaning Intervals
Cleaning Intervals Proper cleaning is critical. To maintain peak performance of the printer, Honeywell offers a complete line of cleaning products, including pens, cards, films and swabs. The following table outlines the recommended maintenance schedule for the vari- ous printer parts. -
Page 44: Clean The Printhead
4. Press the Media Feed button several times to feed the cleaning card through the printer. Repeat if necessary. 5. Reload media and close the printer. 6. Press the Media Feed button to feed the media through. RP2f/RP4f User Guide... -
Page 45: Linerless Models
Note: After you upgrade the printer firmware, restore the default settings and calibrate the media sensors. Note: To learn more about Operational Intelligence, see the Honeywell Cloud Connect User Guide available for download from the Operational Intelligence Software product page at sps.honeywell.com. -
Page 46: Upgrade Firmware From The Web Page
1. Copy the firmware upgrade file to the root directory of the USB storage device. 2. Turn the printer off. 3. Connect the USB storage device to the printer using a USB OTG cable. 4. Restart your printer. 5. The firmware is updated. RP2f/RP4f User Guide... -
Page 47: Chapter 6 - Troubleshooting
In the address bar, type https:// followed by the printer IP address and press Enter. The printer web page appears. Click the System Information tab. Click Statistics > System Information. The System Information page appears. For more detailed statistics, click another choice in the Statistics list. RP2f/RP4f User Guide... -
Page 48: Printer Odometer
Leave white space equal to 8-dot rows, about .02 inch (.5mm) at the top of the label. • The media is not calibrated. See Calibration. • The media sensor or media-sensor circuitry may be defective. Call for service (see Product Service and Repair). RP2f/RP4f User Guide... - Page 49 The media may not be properly loaded. See Load the to side during printing Media. When loading media, make sure the supply hubs are against the media and that gaps or marks in the labels are in line with the media sensor. RP2f/RP4f User Guide...
- Page 50 RP2f/RP4f User Guide...
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Page 51: Chapter 7 - Specifications And Additional Resources
CHAPTER SPECIFICATIONS AND ADDITIONAL RESOURCES Specifications and Resources 1. Go to www.sps.honeywell.com and navigate to the RP2f/RP4f product page. 2. Select one of the following tabs: • Specifications View Printer features, Software, Hardware information, and environmental specifications. • Resources or Documents View and download available product documentation. -
Page 52: Software And Firmware
Device Management Support and Compatibility • PrintSet 5 • Print Set MC • Honeywell Operational Intelligence Network Compatibility TCP/IP-based networks, AS/400 (LPD)-based networks. Label Design Software Compatibility BarTender® ERP Systems SAP®, Oracle® Fonts Resident Fonts • Andale Mono RP2f/RP4f User Guide... -
Page 53: Downloadable Fonts
• CG Times • CG Times Bold • CG Triumvirate Condensed Bold • Century Schoolbook Roman • Dutch 801 Roman • Honeywell Sans TT Bold • Letter Gothic • MHeiGB18030C-Medium • Monospace 821 • Monospace 821 Bold • OCR A •... -
Page 54: Supported Font Types
EAN.UCC 128 Composite with CC-C • HIBC 39 • HIBC 128 • Industrial 2 of 5 • Interleaved 2 of 5 • ISBT-128 • Matrix 2 of 5 • Straight 2 of 5 • • UPC-5 digits Add-On Code RP2f/RP4f User Guide... -
Page 55: Barcode Symbologies
Planet Code • Plessey Code • Postnet • QR Code • RSS-14 • USPS 4-State Customer barcode Graphic File Types • • • • Note: For more information on supported format, refer to the respective printer language specification. RP2f/RP4f User Guide... -
Page 56: Required Safety Labels
Required Safety Labels RP2f Printer WiFi MAC Address Bluetooth Address Compliance Labels RP4f Printer WiFi MAC Bluetooth Address Address Compliance Compliance Label Label RP2f/RP4f User Guide... -
Page 57: Chapter 8 - Accessories
Do not use the straps for mounting, hanging or as the means for a permanent installation of the printer. If the latch appears damaged (white stress marks in the plastic), discontinue use and replace. RP2f/RP4f User Guide... -
Page 58: Shoulder Strap Interface
Shoulder Strap Interface A small shoulder strap interface has been designed to connect the heavy-duty clasp of the should strap assembly to the RP2f printer. Note: The shoulder strap interface is only available for special order requests. Contact your local sales representative for assistance. -
Page 59: Usb On-The-Go (Otg)
USB On-the-Go (OTG) The RP2f or RP4f printer can act as a host so another device such as a barcode scanner, USB flash drive, or keyboard can be added. Contact your Sales Represen- tative for a USB On-the-Go cable. - Page 60 RP2f/RP4f User Guide...
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Page 61: Chapter A - Default Settings
Selects the security method that the radio uses to get WPA2/AES access to the wireless network. Pre-Shared Key Defines the passphrase that allows the radio to authenticate over the wireless network (for both WPA and WPA2 security). Range is 8 to 64 characters. RP2f/RP4f User Guide... - Page 62 Validate Certificate Determines if the identity of the authentication server is verified using its certificate when using EAP-TTLS, PEAP, or EAP-TLS. Honeywell recommends that you set Validate Certificate to Yes. Sets the name of the PAC (Protected Access Credential) eap-fast.pc file that is used for EAP-FAST authentication.
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Page 63: Bluetooth
Description Default Media Type Selects the type of media that is loaded in the printer. Media With Gaps Print Method Sets the method of printing that the printer is using. No Ribbon (DT) for direct thermal printers RP2f/RP4f User Guide... - Page 64 When this is set to Off, the printer returns an error if any part of a barcode label cannot be printed because that part extends beyond the printable area. When this is set to On, the printer prints all barcode labels, but may also print unreadable, incomplete labels. RP2f/RP4f User Guide...
- Page 65 Determine if stop feeding the media immediately once no Disable Immediate Stop media is detected. Feed Strength Increase the feed strength if higher force is needed to move the media due to slippage. For example, when using linerless media. RP2f/RP4f User Guide...
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Page 66: Print Quality
Print power down timeout (0 - 20160 minutes) 120 minutes Command Language Sets the printer command language. If changed, Autosense requires restart. Alert Notification Selects how you want the printer to notify you of SNMP Trap + Email Method printer alerts. RP2f/RP4f User Guide... -
Page 67: Display
To view these settings from the printer web page, click Configure > System Set- tings > Manage I/O. System I/O Description Default Setting Wireless 802.11 Allows the printer to communicate using its 802.11 radio. Enable Bluetooth Allows the printer to communicate using Bluetooth. Enable RP2f/RP4f User Guide... -
Page 68: Manage Services
Sets the hostconfigd net 9300 port can read XML commands. Enable Management Connectivity Determines if the printer can communicate with Honeywell Cloud. Disable Agent Maintenance Alerts To view these settings from the printer web page, click Configure > System Set- tings >... -
Page 69: System Alerts
Enable Occurrences Error-Printhead lifted Printhead Not Disable Occurrences Error-Printhead not Detected detected Printhead Too Hot Disable Occurrences Error-Printhead too hot Motor Too Hot Disable Occurrences Error-Motor too hot Power Supply Too Disable Occurrences Error-Power supply too hot RP2f/RP4f User Guide... -
Page 70: Warning
To view these settings from the printer web page, click Configure > Alerts > Infor- mation. Default Values Warning Alerts Status Delay Repeat Delay Unit Message Print Job Complete Disable Occurrences Print Job Complete Started Disable Occurrences Printer is started Printer is Rebooting Disable Occurrences Printer is Rebooting RP2f/RP4f User Guide... -
Page 71: Network Services
Selects the mode the printer uses to communicate with the Manual email server. Port Number Sets the port number the printer uses to communicate with email server. Range is 1 to 65535. Server Address Sets the IP address of the email server. 0.0.0.0 RP2f/RP4f User Guide... -
Page 72: Snmp
Selects the algorithm that the printer uses to determine that Authentication the messages are from valid source. Protocol SNMPv3 Encryption Selects the type of encryption that the printer uses to prevent Protocol messages from being seen by an unauthorized user. RP2f/RP4f User Guide... -
Page 73: Wins
Time Server Description Default Server Address Sets the address the printer uses to communicate with ntp0.cornell. time server. Port Number Sets the port number the printer uses to communicate with the time server. Range is 1 to 65535. RP2f/RP4f User Guide... -
Page 74: Connectivity Agent
Device Management To view these settings from the printer web page, click Configure > Network Ser- vices > Device Management. Time Server Description Default Secure Determines if TLS encryption with authentication is used Disable Communication for data communication. RP2f/RP4f User Guide... -
Page 75: Chapter B - Print Labels With Inprint
2. Save the file as .lbx 3. Create a Webforms folder in the USB thumbdrive and save the .lbx file in the folder. 4. Upload the Web Form to the printer. (See Uploading from a USB Storage Device). RP2f/RP4f User Guide... -
Page 76: Sample Code
< 10 then qMag%=7 AN 1 PP 20,20 PX 160,360,4 AN 5 PP 100,100 BT "DATAMATRIX" BM qMag% PB "@"+qVendor$+"@"+qModel$+"@"+qSerial$ AN 5 FONT "Univers Bold", 14 PP 260,110 PT qVendor$ AN 5 FONT "Univers", 14 PP 260,70 PT qModel$ RP2f/RP4f User Guide... -
Page 77: Print Inprint Labels
If you created the web form yourself, click Customer Downloaded and then select the web form in the list. • To use one of the Honeywell resident web forms, click Resident and then select the web form in the list. 5. Type information in the web form as needed. - Page 78 RP2f/RP4f User Guide...
- Page 80 Honeywell 855 S. Mint Street Charlotte, NC 28202 sps.honeywell.com ™ RP2f4f-EN-UG-01 Rev B 08/22...
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