Simple Troubleshooting - Siemens TE502 series Instruction Manual

Simple troubleshooting

Problem
Display shows
although
Refill beans!
the bean container (1) is
full, or the grinding unit
does not grind the beans�
No hot water dispensed� The milk frother (6) is
Too little or no milk froth� The milk frother (6) is
Coffee dispensing slows
to a trickle or stops
completely�
Coffee has no "crema"�
Coffee is too "acidic"�
Coffee is too "bitter"�
Display shows
Error
Call hotline
The water filter does not
stay in position in the
water tank (16)�
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
Cause
Beans are not falling into
the grinding unit
(beans too oily)�
soiled�
soiled�
Build-up of limescale in the
appliance�
Milk unsuitable for frothing� Use low-fat milk (1�5 % fat)�
The milk frother (6) is not
correctly assembled�
Coffee is ground too finely.
Pre-ground coffee is too
fine.
Build-up of limescale in the
appliance�
Unsuitable type of coffee�
The beans are no longer
fresh�
The grinding setting is not
suitable for the beans�
The grinding setting is too
coarse or the pre-ground
coffee is too coarse�
Unsuitable type of coffee
The grinding setting is
too fine or the pre­ground
coffee is too fine.
Unsuitable type of coffee�
The appliance has a fault� Please call the hotline�
The water filter is not
mounted correctly�
Solution
Gently tap the bean container (1)�
Change the type of coffee if
necessary�
When the bean container (1) is
empty, wipe it with a dry cloth�
Clean the milk frother (6), see
"Maintenance and daily cleaning"�
Clean the milk frother (6), see
"Maintenance and daily cleaning"�
Descale the appliance as described
in the instructions�
Wet the milk frother parts and press
together firmly.
Adjust the grinding unit to a coarser
setting� Use coarser pre-ground
coffee�
Descale the appliance as described
in the instructions�
Use a type of coffee with a higher
proportion of robusta beans�
Use fresh beans�
Adjust grinding setting to fine.
Adjust the grinding unit to a finer
setting or use finer pre­ground
coffee�
Use a darker roast�
Adjust the grinding unit to a coarser
setting or use coarser pre-ground
coffee�
Change type of coffee used�
Firmly press the water filter straight
down into the tank connection�
en
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