Heartway Medical Products EV Rider TranSport EZ Fold S19M User Manual

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USER MANUAL
S21 TranSport EZ Fold
Electrically powered scooter Class A (EN 12184)
70030578R
HEARTWAY MEDICAL PRODUCTS CO., LTD. NO. 6, ROAD 25, TAICHUNG INDUSTRIAL PARK, TAICHUNG. TAIWAN R.O.C.408
Intend Use:
Moving of adult disabled persons by self driving. Maximum user weight: 115 kg;
Classified in Class A (EN12184) Maximum safe slope: 3° (Not intended for use outdoors)
The product is not intended for visually impaired people. The drivers need to mentally and physically suitable to drive the
scooters. The fingers need to work functionally.
The device can't be used by children until age of 12.
The driving distance will be reduced if the power scooter is used frequently on slopes, rough ground or to climb kerbs.
The scooter is not for use as a seat in motor vehicle.
All adjustments can be adjusted by both occupant and assistant
This vehicle is suitable for land abd/or air transport.
Please refer to our official website for general product information at
www.heartway.com.tw
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Do you have a question about the EV Rider TranSport EZ Fold S19M and is the answer not in the manual?

Questions and answers

Warrick Bailey
June 3, 2025

why is control beeping when key is turned on easymove 21a

1 comments:
Mr. Anderson
August 14, 2025

The control may be beeping when the key is turned on because the Dynamic controller has detected a problem. When there is a system error, the power ON/OFF light flashes red, and the number of flashes indicates the type of error. This beeping could be related to that error indication.

This answer is automatically generated

Summary of Contents for Heartway Medical Products EV Rider TranSport EZ Fold S19M

  • Page 1 S21 TranSport EZ Fold Electrically powered scooter Class A (EN 12184) 70030578R HEARTWAY MEDICAL PRODUCTS CO., LTD. NO. 6, ROAD 25, TAICHUNG INDUSTRIAL PARK, TAICHUNG. TAIWAN R.O.C.408 Intend Use: Moving of adult disabled persons by self driving. Maximum user weight: 115 kg;...
  • Page 2 Warning:  Don’t operate your power scooter without completely reading and understanding this user manual!  Do not operate the scooter with depleted batteries, since the occupant could be stranded.  The end user is NOT allowed to change the parameter. ...
  • Page 3: Safety Instruction

    SAFETY INSTRUCTION  General Always use a seat belt, and keep your feet on the Never operate the scooter while you are under the scooter all the time. influence of alcohol. Make sure that there are no obstacles behind you Never use electronic radio transmitters such as while reserving your scooter.
  • Page 4 Do not attempt to climb curbs greater than limitation Do not leave your hands and legs off the scooter when show on Technical Specification driving. Do not rider your scooter during snow in order to avoid Do not allow unsupervised children to play near this accident on slippery road.
  • Page 5 Keep your hands away from the wheels (tires) while driving scooters. Be aware that loose fitting clothing can become caught in the drive tires. Consult your physician if you are taking prescribed medication or if you have any certain physical limitations. Some medications and limitations may impair your ability to operate scooters in a safe manner.
  • Page 6  Modifications Heartway Medical Product has designed and engineered power scooter to provide maximum utility. However, under no circumstances should you modify, add, remove, or disable any part or function of your power scooter. Personal injury and damage to the power scooter may result. Do not modify your power scooter in any way not authorized by Heartway.
  • Page 7: Electromagnetic Interference (Emi)

    ELECTROMAGNETIC INTERFERENCE (EMI) The rapid development of electronics, especially in the area of communications, has saturated our environment with electromagnetic (EM) radio waves that are emitted by television, radio and communication signals. These EM wave are invisible and their strength increases as one approach the source. All electrical conductors act as antennas to the EM signals and, to varying degrees, all power scooters and scooters are susceptible to electromagnetic interference (EMI).
  • Page 8: Product Specification

    PRODUCT SPECIFICATION S21 TRANSPORT EZ FOLD MODEL WEIGHT CAPACITY 115 Kg SEAT: TYPE/SIZE 16" PE Seat DRIVE WHEEL 200mmx50mm(8"x2") –PU Tire FRONT CASTER (WHEEL) 180mmx40mm(7"x1.6") –PU Tire REAR CASTER (ANTI-TIPPER) MAX SPEED 6 KM/H BATTERY SPECIFICATIONS 11.5 AH Lithium Battery (24 Voltage) BATTERY RANGE 15 KM CHARGER TYPE...
  • Page 9 ADJUSTMENT It is very easy to assemble your S21 TRANSPORT EZ FOLD scooter. Please follow the procedure below. S21 TRANSPORT EZ FOLD power scooter has aluminum alloy body and can be easily folded to fit in the car for transportation. It also has easy to use controls and adjustable tiller positioning. ...
  • Page 10 The safety bar can be gripped for safe moving. Warning! The steering wheel CANNOT be gripped for safe moving Completed  PLEASE TURN OFF THE POWER BEFORE FOLDING/UNFOLDING POWER SCOOTER  Pinch Point—Be aware of fingers when folding and un-folding power scooter ...
  • Page 11 If you plan on not using your power scooter for an extended period of time, it is best to:  Fully charge its batteries prior to storage.  Disconnect the batteries from the scooter.  Store your power scooter in a warm, dry environment. ...
  • Page 12: Operation Of Control Panel

    OPERATION OF CONTROL PANEL The power scooter is simple to operate. However, we recommend that you read carefully the following instructions to become familiarized with your new vehicle. Please do not operate this power scooter if it is behaving abnormally or erratically. The following operation can be carried out either by assistant or occuptant A Word of Caution:...
  • Page 13 Driving: A) Controller ON/OFF Switch Insert the key to power on the scooter (Remove the key to power off). Swing the finger lever control forward or backward to control the driving direction of the scooter (The finger lever control is located at both sides of the controller and the returning of the finger lever control to its neutral position,(center), will reduce the speed and stop the vehicle by automatically applying the electro-magnetic brakes.
  • Page 14 Free-Wheeling: 1. The motors are designed to engage the electromagnetic brakes when the vehicle is not in use or when the power is OFF. They also have a manual feature that allows them to “free-wheel” so the scooter can be moved without turning it on.
  • Page 15 BATTERY & CHARGING INTRUCTION We recommend that you use deep-cycle batteries that are sealed and maintenance free for your power scooter. Depending on the use, terrain and driving conditions, the batteries will provide a range of 15 KM of travel. However, even if the power scooter is not in use, we recommend that the batteries are charged periodically.
  • Page 16 CHARGING INTRUCTIONS BATTERY CHARGER The battery charger takes the standard wall outlet voltage (alternating current) and converts it into DC voltage (direct current).The batteries use direct current to run your power scooter. When the batteries are fully charged, the amperage from the charger is almost at zero. This is how the charger maintains a charge but does not overcharge the battery.
  • Page 17 Mechanical Specification 1. Dimension: 167*74*37 mm. 2. Weight: 490g approx. 3. Charger output: 3-pin connector. (Pin 1-Positive ; Pin 2- Negative ; Pin 3- XXX ) 4. AC socket: Standard 2-p oblong 5. AC cable: National wall plug type upon request. Operation procedures: 1.
  • Page 18 Note: →Always charge your batteries in well ventilated areas. →The charger is intended for indoor use only. Protect from moisture. →For maximum performance , it is recommended that you replace both batteries at the same time if the batteries are weak. →If the scooter will not be used for a long period of time, arrange to have the batteries fully charge for at least once every month.
  • Page 19 BATTERY MAINTENANCE INSTRUCTION  Read through the charger operating instruction before using it.  Make sure you charge the battery every time after you use the power scooter or scooter.  If the charger indicates red light, please kindly check if the charger is defected or if the cable wiring connection is poor.
  • Page 20: Maintenance And Repair

    MAINTENANCE & REPAIR Your power scooter is designed for minimal maintenance. However, like any motorized vehicle it requires routine maintenance. To keep your S21 TRANSPORT EZ FOLD for years of trouble-free operation, we recommend you follow the following maintenance checks as scheduled. DAILY CHECKS 1.
  • Page 21 CHECKS:  Make sure to keep the controller clean while protecting it from rain or water. Never hose off your power scooter or place it in direct contact with water.  Keep wheels free from lint, hair, sand and carpet fibers. ...
  • Page 22 TROUBLESHOOTING & FAULT REPAIR Dynamic 50 AMP CONTROLLER: Your power wheelchair is fitted with DYNAMIC controller, which continuously monitors the operating conditions of your power wheelchair. If it detects a problem it will indicate with error message by flashing light on the power ON/ OFF light. You must count the number of the flash, and see the list to check what kind of error has happened according to the number) If, when powered up, there is an error with the system, then the status indicator will flash red.
  • Page 23: Circuit Diagram

    CIRCUIT DIAGRAM...
  • Page 24 BOM LIST DRAWING...
  • Page 25: Product Warranty

    PRODUCT WARRANTY THREE-YEAR LIMITED WARRANTY Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame. ONE-YEAR LIMITED WARRANTY One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge.
  • Page 26 PartI. General wheelchair test I-1 Information disclosure in manufacturer’s specification sheets Type:S21 TRANSPORT EZ FOLD Manufacturer: Heartway Maximum occupant mass: 115 kg Disclosure information (ISO 7176-15:1996) min. max. min. max. Overall length 860 mm Seat plane angle 11 with legrest Overall width 700 mm Effective seat depth...

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