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Symptom
The color of characters or
the picture is not
appropriate.
Image is left on the
projection image. (Image
retention)
The picture is distorted.
On-screen display
Symptom
On-screen display does
not appear.
Remote control
Symptom
The remote control does
not work.
3D video images
Symptom
The video image does not
seem like 3D video
images.
Cause and Remedy
Select the desired color registration in "Panel Alignment"
on the Installation
menu.
When high contrast non-moving images are displayed for a
long period of time, there may be some image retention on
the projection image. This is only a temporary condition.
Turning off the power for a while will eliminate the retained
image.
Check if the installing projecting surface is not distorted.
Install the unit horizontally.
Adjust the picture distortion with the CORNER
CORRECTION function.
Cause and Remedy
Set "Status" on the Setup
Cause and Remedy
Batteries could be weak. Replace them with new batteries.
Insert the batteries with the correct polarities.
If there is a light source near the remote control detector, the
unit may work improperly or inadvertently.
Confirm the position of the remote control detector on the
unit.
Cause and Remedy
Check if the 3D glasses are turned on.
Make sure that the battery in the 3D glasses is sufficiently
charged.
Set "2D-3D Display Sel." to "Auto" or "3D."
Check if the input signals are compatible 3D signals.
The 3D signals may not be input depending on the
specifications of the connected AV selector/AV amplifier/
external equipment. If the 3D signal is not input, confirm
the specifications and/or settings of the AV selector/AV
amplifier/external equipment.
When the viewing position is too far from the unit, the 3D
glasses may not be able to display the images properly.
The projection image size is not appropriate. Set the
zooming magnification to low or watch the image from
farther away from the projection surface.
For details, see "Precautions for use" of "Using the 3D
Glasses."
menu to "On."
Troubleshooting
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