Feeding Or Ejecting Problems - Epson SC-B6000 User Manual

SC-B6000 Series User's Guide
Is the roll paper margin set to 15 mm or 35
o
mm?
If the value selected for Roll Paper Margin in the
Setup menu is wider than the margins selected in the
application, priority will be given to the value selected
for Roll Paper Margin. For example, if 15 mm is
selected for the left and right margins in the printer
menus and the document fills the page, the 15 mm at
the left and right sides of the page will not be printed.
"Printable area" on page 37
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Vertical ruled lines are misaligned.
Is the print head misaligned? (in bidirectional
o
printing)
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Head Alignment.
"Minimizing Print Misalignments (Head
U
Alignment)" on page 53
The printed surface is scuffed or
soiled.
Is the paper too thick or too thin?
o
Check that the paper specifications are compatible
with this printer. For information about the paper
types and appropriate settings for printing when
using RIP software, contact the manufacturer of the
RIP.
Is the paper creased or folded?
o
Do not use old paper or paper with folds in it. Always
use new paper.
Is the print head scuffing the printed surface?
o
If the surface of the paper is scuffed, select a Platen
Gap option between Wide and Wider in the Paper
menu.
"Paper menu" on page 44
U
Is the print head scuffing the edge of the
o
paper?
Select Top45mm/Bottom15mm for the Roll Paper
Margin option in the Setup menu.
"Setup menu" on page 47
U
Problem Solver
Widen the bottom margin
o
Depending on the content of the print data, the
bottom edge may be scuffed when printing. In this
situation it is best to create your data with a bottom
margin of 150 mm.
Does the interior of the printer need
o
cleaning?
The rollers may need cleaning. Clean the rollers by
feeding and ejecting paper.
"Cleaning the inside" on page 62
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The reverse side of the printed paper
is soiled.
Select On for Paper Size Check in the menus.
o
Although printing normally stops if the print image is
wider than the paper, when Off is selected for Paper
Size Check in the Setup menu, the printer may print
outside the bounds of the paper, getting ink on the
inside of the printer in the process. This can be
prevented by selecting On for Paper Size Check in
the Setup menu.
"Setup menu" on page 47
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Is ink dry on the printed surface?
o
Depending on the printing density and media type,
the ink may take a while to dry. Do not stack the paper
until the printed surface is dry.
"Cleaning the inside" on page 62
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Feeding or ejecting problems

Unable to feed or eject paper.
Is the paper loaded in the correct position?
o
See the following for the correct paper loading
positions.
"Loading Roll Paper" on page 21
U
If the paper is loaded correctly, check the condition of
the paper that you are using.
Is the paper creased or folded?
o
Do not use old paper or paper with folds in it. Always
use new paper.
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