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SC-B6000 Series
User's Guide
Problem Solver
What to Do When a Message Is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps.
Message
Chip Unit Error
Chip unit not recognized. Reattach
or replace.
Chip Unit Error
Chip unit not recognized. Refill
after matching ink pack with label?
Chip unit expended.
F/W Install Error
Firmware update failed.
Restart the printer.
Command Error
Check print settings on RIP.
Reel Unit Error
Check Auto Take-up Reel Unit and
restart printer.
Reel Unit Error
Connect Auto Take-up Reel Unit
cable and restart printer.
Reel Unit Disconnected
Auto Take-up Reel Unit is
disconnected. Do you continue?
Take-Up Error
Is anything obstructing the
take-up reel sensor system?
Problem Solver
What to do
❏
Reattach the chip unit. If the message persists, replace with a new chip unit.
"Replacing and Refilling Consumables" on page 55
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❏
Condensation may have formed inside the tank. Store at room temperature for at
least 4 hours.
"Notes on Handling Ink Packs and Ink Tanks" on page 16
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Attach the chip unit included with the specified genuine Epson ink pack.
You cannot use any genuine Epson ink packs other than the one specified.
"Options and Consumable Products" on page 71
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The chip unit is nearing the end of its lifetime and needs to be replaced. Obtain a
replacement ink pack for the appropriate color as soon as possible.
"Options and Consumable Products" on page 71
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"Notes on Handling Ink Packs and Ink Tanks" on page 16
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Turn the printer off, wait for a few minutes, and then turn on the printer again.
Use EPSON LFP Remote Panel 2 to re-attempt the update.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
Press the W button and select Job Cancel to stop printing. Check to confirm that the
installed software RIP is compatible with your printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
After reconnecting the cable connecting the auto take-up reel unit to the printer, turn the
printer off and then on again.
U The Setup Guide supplied with the optional auto take-up reel unit.
The auto take-up reel unit is not connected. After reconnecting the cable connecting the
auto take-up reel unit to the printer, select No to turn the printer off. Turn the printer again
after a short pause.
U The Setup Guide supplied with the optional auto take-up reel unit.
To continue printing without using the auto take-up reel unit, select Yes.
After checking the take-up reel unit sensor and removing any obstructions, press the Z
button.
If there is loose paper around the take-up reel unit roll core, set the Auto switch to Off and
keep the Manual pressed in the take-up direction to remove the slack. After confirming
that the paper is correctly attached, return the Auto switch to its original position and
press the Z button.
"Using the Auto Take-up Reel Unit (Optional)" on page 29
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