Cisco SPA504 User Manual
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Cisco SPA504 User Manual

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Download this manual See also: Setup and User's Manual, User Manual
Datasharp Optimum Connect
Cisco IP Phone SPA504 basic user guide

Phone components

1. Handset – Pick up to answer or place calls.
2. Speaker – Speaker for phone.
3. Message Waiting Indicator
When lit:
i. Red—You have a new voice mail message.
ii. Flashing Red—You have an incoming call.
4. IP phone screen – Your phone might vary, but typically it displays:
Date and time
Phone station name
Line extensions
Softkey options
Startup logo, screen saver, background
photo, and photo album
5. Line keys – Phone line status:
Green (steady): Line is in use.
Green (blinking): There is an incoming call.
Red (blinking): Line is on hold.
www.optimumconnect.co.uk
www.datasharp.co.uk

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Summary of Contents for Cisco SPA504

  • Page 1 Datasharp Optimum Connect Cisco IP Phone SPA504 basic user guide Phone components 1. Handset – Pick up to answer or place calls. 2. Speaker – Speaker for phone. 3. Message Waiting Indicator When lit: i. Red—You have a new voice mail message.
  • Page 2 Orange: Line is unregistered (cannot be used). Flashing Orange: The phone is not connected to the network. These keys are not currently configurable 6. Softkey buttons – Press a softkey to perform the action on the label on the IP phone screen above the softkey. 7.
  • Page 3 DnD - Do Not Disturb; prevents incoming calls from ringing your phone. EditDial - Edits a number before dialing. EndCall - Disconnects a call. Hold - Places a call on hold. More - View additional softkeys. NewCall - Opens new line on speakerphone to place call. Next - Moves to the next item in a list (for example, a song in the MP3 Playlist).
  • Page 4 Adjusting Call Volume and Muting To adjust the volume while you are on a call, press + on the Volume button to increase the volume, or press - to decrease the volume. Press Save. Pressing the Volume button while not on a call adjusts the volume of the phone ringer. Using Mute To mute the phone microphone, speaker, or headset microphone, press Mute.
  • Page 5 Transferring Calls You can transfer a call to another extension. STEP 1 During an active call, or with a call on hold, press Trnsfer. STEP 2 Do one of the following: Enter the number to where you want to transfer the call; or Use the directory to choose a number from the personal directory.
  • Page 6 To redial any call by selecting it from a call history list: STEP 1 Press Setup. STEP 2 Scroll to Call History and press Select. STEP 3 Scroll to the desired list, such as Missed Calls, and press Select. If a call is from an outside line or a long distance number, it might be necessary to edit the call before returning it.
  • Page 7 Placing a Three-Way Conference Call To initiate a conference call: STEP 1 Press Confrn during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone. STEP 2 Dial the second person’s telephone number. STEP 3 Press Confrn again.

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