Water Management System (Wms); Payment Methods; Point Of Sale / Water Vendor; Mobile Payment - Grundfos AQtap Service Instructions With Installation And Operating Instructions

7.10 Water Management System (WMS)

7.10.1 General
The Water Management System (WMS) is an online platform that
monitors and manages connected AQtap water dispensers. See
the WMS manual which you can find online in the help section of
WMS. WMS offers access to:
• data on water consumption
• operational status and service logs
• reports on water credit transactions
• setting of water prices
• distribution of water credits.
7.10.2 WMS safety
Each owner of one or more AQtaps receives a proprietary WMS
group with a unique ID. Each user has access to his group only.
7.10.3 Self-registration in GRUNDFOS LOGIN
New owners of AQtaps receive a welcome email with a link (URL)
to WMS. To register as new user:
1. Click on the link to WMS.
– The GRUNDFOS LOGIN page opens.
2. Create a new login by clicking on "Not registered yet?".
3. Enter the requested data:
– email address as login name (same as for order),
– password,
– name.
4. Read and confirm "Privacy policy" and click on "Register".
– A confirmation email for user profile validation is sent to the
login email address.
5. Validate user profile by clicking on the link in the confirmation
email.
The login for the WMS group is created.
7.10.4 Accessing the WMS
For access to WMS, internet connection is required.
1. Click on the WMS link in the welcome email.
2. Enter the login credentials:
– email-address,
– password.
WMS is now opened.
7.10.5 Operating of offline AQtaps
An AQtap water dispenser is fully operational, even if the
connection to WMS cannot be established. If not connected to
WMS, AQtaps cannot exchange data. All settings must be made
directly at the AQtap water dispenser.
7.10.6 Setting up AQtap for online use
For exchange of data, the connection between AQtap and WMS
must be established. The 2G GPRS communication must be set
up, and the AQtap must be registered by the owner.
Setting up the GPRS communication
Install the SIM card in the AQtap, see section 4.7 SIM card
preparation and installation, and commission the AQtap using the
ServiceCard, see section 5. Commissioning the product.
Registering an AQtap in WMS
1. Go to Settings > Dispensers > Add new dispenser
2. Select cluster (optional). Enter name of AQtap (optional).
Enter serial number from AQtap nameplate.
3. Enter project name and project ID (optional).
4. Set water price: enter amount of water credits per litre of
water.
5. Set location of AQtap: enter GPS longitude and latitude
(optional).
6. Register SIM card: enter phone number with country code.
Enter IMEI number from HMI unit inside AQtap cabinet door.
Select telco operator.
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7. When the AQtap is commissioned, it confirms the connection
to WMS.
– The confirmation process can take several hours, depending
on the GSM network status on AQtap installation site.
– The connection status of a registered AQtap can be found
under Report > Status map.
– The timestamp of the last connection can be found in the
Dispenser settings.

8. Payment methods

Two payment methods to convert money to water credits on a
smart card are possible: point of sale and mobile payment. All
payment processes are monitored by WMS.
For more information on providing water credits via Water
Management System (WMS), see the WMS manual which you
can find online in the help section of WMS.
For more information on downloading the water credits to a
VendorCard or a WaterCard, see section 9.2 Download water
credits to a smart card.
For more information on transferring water credits from a
VendorCard to a WaterCard, see section 9.3 Transfer of water
credits between smart cards.

8.1 Point of sale / water vendor

Water vendors receive water credits on their VendorCards from
an AdminCard, or via download from WMS directly at the AQtap.
The water vendor can then transfer water credits to WaterCards
and collect the money from the water consumers. The sales
activities are monitored by WMS.

8.2 Mobile payment

The AQtap includes a mobile payment feature in collaboration
with local mobile operators. The payment process between the
requester of water credits (smart card holder), the mobile wallet
provider and WMS is routed via a secure connection.
The smart card holder needs a mobile wallet account and uses
his mobile bank interface to purchase water credits. As the mobile
bank interfaces differ significantly, we will inform locally about the
operational details.
When the mobile bank transaction is completed, the water credits
are available for download directly at the AQtap.
8.2.1 Water credits purchase via mobile payment:
The data of a newly activated smart card must be
uploaded to WMS, before the smart card can be
used for mobile payment. It can take several hours
Note
until AQtap and WMS have connected and the data
is uploaded.
The smart card holder requests water credits from the mobile
bank, giving information on:
• amount of water credits
• smart card number.
If the request succeeds, the mobile bank sends a notification of
approved payment. Water credits are available at the AQtap.
If the request fails, the mobile bank sends a notification of
rejected payment.
Reasons for a failed request can be:
• invalid request
• no money in the mobile wallet
• transaction limit reached, see section 7.8 Storage capacity of
smart cards
• unknown smart card (check if AQtap has been connected to
WMS after first transaction)
• invalid smart card (blocked in WMS)
• wrong smart card number.