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Disclaimer
The Service is not available in Lak-
shwadeep.
**The reach time is indicative & the
actual reach time will be conveyed by
the call centre at the time of break-
down call.
The reach time can vary depending
on the traffic density & time of the
day.
The reach time indicated does not
account for delays due to but not lim-
ited to acts of God, laws, rules & reg-
ulations for time being in force, or-
ders of statutory or Govt. authorities,
industrial
disputes,
weather, heavy down pour, floods,
storms, natural calamities, road
blocks due to accidents, general
strife and law & order conditions viz.
fire, arson, riots, strikes, terrorist at-
tacks, war etc.
^ On spot repairs at breakdown site
shall depend on nature of com-
plaints & will be as per the discretion
of the ASP.
*The decision for free of charge re-
pairs will be as per the warranty pol-
icy & procedures of TATA MOTORS
LTD. and as per the interpretation of
the same by ASP. You will be duly in-
formed by the ASP & call centre for
the change applicable if any.
All charges wherever applicable
need to be settled directly with the
ASP.
Exclusion of Liabilities
inclement
It is understood that TATA MOTORS
shall be under no liability whatsoever
in respect of any loss or damage aris-
ing directly or indirectly out of any de-
lay in or non-delivery of, defect/defi-
ciency in service/parts provided by
ASP.
In case vehicle cannot be repaired
on-site, customers are advised to
use the towing facility for taking their
EMERGENCY AND BREAKDOWN ASSISTANCE
vehicle to the nearest TATA MOTORS
authorized workshop only. In no con-
dition will the vehicle be towed to any
unauthorized workshop. TATA MO-
TORS will not be responsible for any
repairs carried out in such unauthor-
ized workshop.
Customer are advised to take ac-
knowledgment from the ASP for the
list of accessories/extra fittings and
other belongings in the vehicle as
well as the current condition related
to dents/scratches breakages of
parts/fitments of the vehicle at the
time of ASP taking possession of the
vehicle & to verify these items when
delivery is taken back by them, Claim
for loss of or damage to items, if any
should be taken up with ASP directly.
TATA MOTORS shall not be responsi-
ble for any such claims, dam-
ages/loss or any deficiency of ser-
vice of the ASP.
Vehicles will be handled, repaired &
towed as per the customer's risk &
TATA MOTORS shall not be liable for
103
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