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EMERGENCY AND BREAKDOWN ASSISTANCE
Coverage under 24 X 7 On Road
Assistance Program
. The
I
24x7 On Road Assistance
gram Service covers the following ser-
vices on your vehicle during warranty pe-
riod.
Wheel change through spare wheel.
Arrangement of fuel. (Fuel cost will
be chargeable at actual cost)
Re-opening the vehicle in cases of
key lock out.
Rectification of electrical problems
related to battery, fuses etc.
On spot repairs for complaints repair-
able at site. ^
Vehicle to vehicle towing or winching
& towing for non-accident cases up
to the nearest TATA MOTORS author-
ized workshop. Towing charges at ac-
tual cost beyond the same to be paid
to the ASP in cash. (Any ferry or toll
charges levied in relation to the vehi-
cle being towed to be paid by the cus-
tomers in actuals in cash).
102
For accident cases, towing charges
to be borne by the customer.
. The
Pro-
II
24x7 On Road Assistance
gram coverage on availing the
icy, post warranty is upto maximum of 6
instance of assistance in one year for
both the plans- Basic and Premium. In
the premium plan, this includes
stances of towing upto the nearest TATA
MOTORS authorised workshop.
Exclusions
24 X 7 On Road Assistance Program
does not apply to
Cost of parts consumables and la-
bour for such repairs not covered un-
der warranty*. These charges are to
be settled with ASP in cash.
Toll or ferry charges paid by ASP in
reaching to the breakdown site to be
settled with ASP in actuals in cash.
Cases involving accident, fire, theft,
vandalism, riots, lightening, earth-
quake, windstorm, hail, tsunami, un-
usual weather conditions, other acts
of God, flood, etc.
Pro-
Vehicles that are unattended, un-reg-
pol-
24X7
istered, impounded or abandoned.
Breakdown/defects caused by mis-
use, abuse, negligence, alterations
or modifications made to the vehicle.
in-
2
Lack of maintenance as per the
maintenance schedule as detailed in
the owner's manual.
Cases involving racing, rallies, vehi-
cle testing or practice for such
events.
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