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Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen message
Printer error. Turn the power off and
on again.
Too many paper cassette units are
installed. Turn the power off and
uninstall the extra units.
Cannot print because XX is out of
order. You can print from another
paper source.
Maintenance rollers on XX are
nearing the end of their service life.
Maintenance rollers on XX are at the Contact your dealer to replace the maintenance rollers. Reset
end of their service life.
You need to replace the following ink Replace the ink cartridge indicated on the LCD screen.
cartridge(s).
Memory full
Invalid IP address and subnet mask. There is a problem with the network connection to your product.
Recovery mode
Parent topic:
Related references
Where to Get Help
Condition/solution
Turn the product off and then back on again. If the error
continues, check for and remove any paper jams or protective
materials from the product. If the error is still displayed, contact
Epson for support.
You can install up to three optional paper cassette units.
Remove any extra units.
Turn the product off and then back on again. Reinsert the
indicated paper cassette.
The maintenance rollers need to be replaced periodically for
optimal performance. (Paper may not feed correctly from the
paper cassette when the maintenance roller is near the end of its
service life.)
the maintenance roller counter and select the paper cassette for
which you replaced the maintenance rollers.
Reduce the size of the print job.
An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
Solving Problems
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