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3. Carefully remove any paper jammed inside the product.
4. Carefully follow all paper loading instructions and reload the paper.
5. Keep the cassette flat as you gently insert it.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic:
Solving Paper Problems
Related references
Paper Jam Problems in the Front Cover (A)
Paper Jam Problems in the Rear Paper Feed Slot (B1)
Paper Jam Problems in the Front Paper Feed Slot (B2)
Paper Jam Problems in the Rear Cover 1 (D1)
Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit
Paper Jam Problems in the Rear Cover 1 (D1)
If paper has jammed in the rear cover 1, follow the steps here to clear the jam.
1. Cancel the print job, if necessary.
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