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HP LP 1000r Service Manual

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HP LP 1000r
Netserver

Service Manual

Online Version: 1.0
Last Updated: December 2000

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Summary of Contents for HP LP 1000r

  • Page 1: Service Manual

    HP LP 1000r Netserver Service Manual Online Version: 1.0 Last Updated: December 2000...

  • Page 2: Audience Assumptions

    Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    1 General Information ............................. 1 Notice to Service Technicians........................1 Front Panel..............................1 Rear View............................... 3 Applying Power to the HP Netserver ......................4 Powering-Up the Netserver........................4 Powering-Down the Netserver ........................4 Connecting AC Power to Multiple-Server Configurations ................5 Sleep States (ACPI) ............................
  • Page 4 Replaceable Parts List ..........................22 Keyboards ..............................23 Power Cords ............................23 Cables and Part Numbers........................24 4 Diagnostics ..............................25 Diagnostic Tests ............................25 Diagnostics Description..........................25 HP Netserver DiagTools..........................25 DiagTools Capabilities ..........................26 Introduction..............................27 Tools Required............................28 Common Installation Problems ........................28 Troubleshooting Sequence ........................28 Netserver Will Not Power On ........................28 Problems after Netserver is Powered On ....................29...
  • Page 5 Contents Troubleshooting Tips............................ 49 Troubleshooting Checklist ........................50 BIOS Recovery............................. 51 Password Problems ............................. 53 Resetting Lost Passwords ........................53 General Netserver Problems ........................54 Power Problems............................55 Video/Monitor Problems..........................56 Configuration Problems..........................58 Printer/Datacomm Problems ........................59 Keyboard and Mouse Problems........................60 Flexible Disk Drive Problems ........................
  • Page 6 Contents Processor Configuration Guidelines ......................82 Installing a Second Processor........................83 Installing the Heatsink ..........................86 Removing a Processor and Heatsink ......................88 Index 91...

  • Page 7: General Information

    1 General Information Notice to Service Technicians This is the service document for the HP Netserver LP 1000r. You may also need to access the HP Netserver LP 1000r User Guide that is available on the Network Server Division WEB site: http://www.hp.com/netserver/...
  • Page 8 • • • • Steady Red indicating the temperature has exceeded the critical threshold Fan LED This Fan LED and its sensor monitors the fan speed of all fans in the HP Netserver and has two distinctive colors: • • • •...

  • Page 9: Rear View

    Rear View The ports and connectors at the rear are listed below. • The power connector accepts a standard power cable to connect the HP Netserver LP 1000r with a UPS or the site power source. • The mouse port accepts a standard mouse with a PS/2 connector.

  • Page 10: Applying Power To The Hp Netserver

    The system runs a set of power on self tests (POST) during this process. NOTE The HP Netserver supports a headless boot, that is, the keyboard and mouse to not need to be connected to the Netserver to complete the boot process.

  • Page 11: Connecting Ac Power To Multiple-Server Configurations

    AC power source can handle the normal inrush current. However, if you install several HP Netservers on one circuit, precautions are necessary. If there is a power failure and power is then restored, all the servers immediately begin to draw inrush current at the same time.
  • Page 12 The HP Netserver’s power button can be configured to initiate a sleep state (Sleep button), a “soft off”, or graceful shutdown of the NOS, rather than an immediate shutdown of the power supply. The power button configurations are dependent on the user interface provided by the ACPI-compliant NOS.

  • Page 13: System Information

    Mass Storage The HP Netserver LP 1000r comes standard with an IDE CD-ROM and a flexible disk drive. The Netserver will accept up to three Hot Swap SCSI hard disk drives (HDD) in special mounting tray adapters. At least one Hot Swap SCSI hard disk drive is required for booting the Netserver.
  • Page 14 Automatic address assignment is also true for the three Hot Swap drive bays. The three Hot Swap bays support various SCSI HDD configurations. Start from the left side of the chassis when adding Hot Swap SCSI hard drives in the HP ◊...

  • Page 15: Boot Priority

    The boot order can be changed using the Netserver's (BIOS) Setup Utility and the SCSI Select Utility. Mass Storage Devices Table 3-1 lists the number and types of mass storage devices that may be installed into the HP Netserver LP 1000r. Table 3-1. SCSI Mass Storage Device Types...

  • Page 16: Memory Guidelines

    Four MB of video memory is provided on the system board and cannot be upgraded. Accessory Board Guidelines The HP Netserver LP 1000r provides one 64-bit PCI slot connected to a riser board on the system board, which will handle a full-length 32-bit or 64-bit PCI accessory board.

  • Page 17: Irq Settings

    System Information IRQ Settings The IRQ settings are automatically assigned and don't require user intervention. The HP Netserver uses the Plug-and-Play feature of the PCI boards to automatically assign resources. Technical Specifications The specifications listed below vary if you install a mass storage device in your server that has more stringent environmental limits.
  • Page 18 Chapter 2 System Information Video Display Modes Resolution Max. Refresh Rate @ Max. Refresh Rate @ Max. Refresh Rate @ 16.7M 256 Colors 65K Colors Colors 640x480 200 Hz 200 Hz 200 Hz 800x600 200 Hz 200 Hz 160 Hz 1024x768 150 Hz 150 Hz...

  • Page 19: Connector Pinouts

    Chapter 2 System Information Hardware Specifications Processors Intel Pentium III (up to 2 processors) processors, at supported speeds of 866 MHz, 933 MHz and 1 GHz, with 256 KB level 2 cache on processor Chipset RCC LE chip set with 133 MHz bus speed support Memory Supports up to four SDRAM DIMMS for a maximum of 4 GB.

  • Page 20: Serial Port Connector

    Chapter 2 System Information Mini-DIN Connector Pinouts for the Mouse and Keyboard Pin Number Signal Description Data signal Not used Ground Power (+5 V dc) Clock signal Not used Serial Port Connector Serial Port Connector (male) Pinouts Pin Number Signal Description Data carrier detect Receive data Transmit data...

  • Page 21: Usb Connector

    Chapter 2 System Information Parallel Port Connector (female) Pinouts Pin Number Signal Description Pin Number Signal Description Strobe5 Acknowledge b Data bit 06 Busy Data bit 1 a Paper end Data bit 2 a Select Data bit 3 a Auto line feed b Data bit 4 a Error1 Data bit 5 a...

  • Page 22: Lan Connector

    Chapter 2 System Information Video Connector Video Connector (female) Pinouts Pin Number Function Pin Number Function Key (no pin) Green Sync return (ground) Blue Monitor ID bit 0 Monitor ID bit 2 Monitor ID bit 1 Monitor self test (ground) Horizontal sync (+) Red return (ground) Vertical sync (-)

  • Page 23: Scsi

    Chapter 2 System Information SCSI There is one external SCSI connector on the back of the server. Wide SCSI Connector Pinout Signal Signal S1 (+DB 12) S35 (-DB 12) S2 (-DB 13) S36 (-DB 13) S3 (+DB 14) S37 (-DB 14) S4 (+DB 15) S38 (-DB 15) S5 (+DB P1)
  • Page 24 Chapter 2 System Information...

  • Page 25: Parts Information

    3 Parts Information Exploded View – Cover and Bezel Battery Located Under Support...

  • Page 26: Exploded View - Drives

    Chapter 3 Parts Information Exploded View – Drives Drive Bay 2 CD-ROM Flexible Disk Drive (FDD) Drive Bay 1 Drive Bay 3 Drive Bay 4 Drive Bay 5 SCSI ID 0 SCSI ID 1 SCSI ID 2...

  • Page 27: Exploded View - System Board

    Chapter 3 Parts Information Exploded View – System Board Video (B) Serial A/MGMT (B) LAN A/ Battery LAN B Parallel (T) UBS (2) MGMT Keyboard (B) Mouse (T) PCI Slot Processor 1 Config Switch IDE-2 Processor 2 Integrated Power Remote Connector Assistant Board...

  • Page 28: Replaceable Parts List

    The part numbers listed below were available at the time of publication. Part numbers may change after publication. Order parts by the number listed below; HP's parts price list database will generally contain a reference to the revised part number. If a system board needs to be replaced, remove processor modules, DIMMs, or adapter boards and transfer these to the new board.

  • Page 29: Keyboards

    Cable, Internal to External SCSI P1810-63009 Cable, Flexible Disk Drive P1810-63010 Cable, I2C P1810-63011 Assy, Wire Front Panel LED P1810-63012 Technical Reference Card P1810-80206 HP Navigator CD-ROM D9387-xxxx SCSI Adapter D5025-63001 10/100TX LAN Adapter D5013-63001 NetRAID 1si DAC D2140-63001 NS Fiber Channel HBA D8602-63001...

  • Page 30: Cables And Part Numbers

    Chapter 3 Parts Information Cables and Part Numbers Cable Description Replacement Part Nos. Internal SCSI Cable w/connectors and termination D9387-63005 IDE CD-ROM Cable D9387-63004 Flexible Disk Cable D7140-63006 Internal/External SCSI Cable w/two connectors D9387-63006 Internal SCSI Cable w/three connectors and termination D9387-63007...

  • Page 31: Diagnostics

    When the server boots, a series of tests are displayed on the screen. The number of tests displayed depends on the configuration of the server. The following are the kinds of errors a user might get with the HP Netserver.

  • Page 32: Diagtools Capabilities

    CD-ROM drives video monitor DiagTools is an off-line diagnostic. Off-line diagnostics do not use the main operating system (OS) of the HP Netserver. The alternate DiagTools OS has far fewer features than the full-fledged OS. Thus, its capabilities are limited to a set of basic tests and a series of advanced tests. In addition, DiagTools does not use any tests, which might write over and thus destroy user data.

  • Page 33: Introduction

    Netservers or the network Introduction If you are having problems installing your HP Netserver, there are a number of different tools available for troubleshooting, including the information provided in the following topics in this chapter.

  • Page 34: Tools Required

    The following sections contain general procedures to help you locate installation problems. If you need assistance, HP recommends contacting your reseller first. If you need to get assistance from Hewlett- Packard, refer to Warranty and Support document provided with the Netserver.

  • Page 35: Problems After Netserver Is Powered On

    2. Simplify the HP Netserver configuration to the required minimum, removing all third-party options For example, reduce the Netserver to the monitor, one flexible disk drive, one CD-ROM drive, one SCSI hard disk drive, keyboard, mouse, and one NIC.
  • Page 36 Chapter 4 Diagnostics • Power-on self test (POST) codes - These display in normal video (white text on black background) and may be a text message or an alpha numeric code. If an error with a text message occurs during the POST, details of the error are displayed. Follow the instructions on the screen.

  • Page 37: Post Error Messages

    If the Netserver starts, but POST still reports an error message, clear the CMOS configuration, as described later in this chapter. NOTE HP recommends you correct the error before proceeding, even if the Netserver appears to start successfully. Table 4-1 describes the typical POST text error messages and the corrective action you may take to remedy the problem.

  • Page 38: Power-On Self Test (Post) Error Codes

    These error codes (POST codes) appear in normal video if an error condition occurs during the boot process of the HP Netserver LP 1000r. All the codes and the respective descriptions are listed in the HP Netserver LP 1000r Service Manual, but not all the codes apply to this Netserver. The service manual is also located on the HP Netserver Online Documentation CD-ROM provided with the HP Netserver.
  • Page 39 Battery problem The Netserver BIOS is not responding due to a possible battery discharge. If the HP Netserver was unplugged for a long period of time, the battery will discharge and not provide enough current to keep the system date and time current.
  • Page 40 POST has detected the PC Serial Number has been lost or has initialization problem not been initialized. Pressing [F2] will automatically run the HP Serial (BIOS) Utility (This does not apply to LP 1000r – The and allow you to enter the Serial Number.
  • Page 41 2. If the error persists, your I/O board may need to be replaced. Contact your service representative. 0100 Keyboard error during A key on the keyboard has been pressed during POST of the HP POST Netserver. To correct this: 1. Ensure nothing is put on the keyboard and no key is accidentally pressed down.
  • Page 42 Mouse boot error The system board has detected a mouse error during POST. To correct this: 1. Clean the mouse and its moving ball as described in the (The LP 1000r will User's Guide. complete the boot process without a 2.
  • Page 43 2. Verify the flexible drive type configured in the Setup Utility matches the flexible disk drive installed in the HP Netserver. 3. Verify all data cables and power cables are firmly connected. 4. If the problem persists, your flexible disk drive may need to be replaced.
  • Page 44 (This does not apply To correct this: to LP 1000r) 1. Restart your HP Netserver. 2. If the error persists, your system board may need to be replaced. Contact your service representative to replace your Netserver. 3. If no device uses the other IDE channel, connect your hard...
  • Page 45 1. If no device uses the other IDE channel, connect your hard (This does not apply disk drive to the other cable to operate with the primary to LP 1000r) controller. Verify the primary IDE controller is enabled in Setup.
  • Page 46 (This would apply if the embedded video circuitry was defective, or a video adapter board were installed into LP 1000R to increase the video speed and memory.) To correct this: 1. If you have changed to a video adapter board, press [F4] to automatically validate the change.
  • Page 47 Chapter 4 Diagnostics Code Description Problem/Solution 2. If no DIMM has been removed or changed, ensure all DIMMs are properly inserted in the slots. 3. If the problem persists, one of DIMMs may need to be replaced. Contact your service representative. 0712 DIMM installation POST has detected an incorrectly installed DIMM or the failure...
  • Page 48 Code Description Problem/Solution 1. Reset the Integrated LAN by powering off the HP Netserver. 2. Disconnecting the power cord for 20 seconds. 3. Reconnect the power cord and power on the HP Netserver. 4. If the error appears upon restarting, update the system BIOS.

  • Page 49: Beep Codes

    S = Check and replace system board + M = Check and replace memory modules R = Replace ROM chip + Note: + If this occurs, contact your service representative to replace your Netserver LP 1000r. Table 4-3. Beep Code List Beep Code...
  • Page 50 Chapter 4 Diagnostics To clear the configuration: 1. Turn off power to the Netserver and remove the cover. 2. Move switch 4 in the configuration switch on the system board (labeled "Clear CMOS") to the ON position. 3. Turn on power to the Netserver. A message displays indicating the configuration has been cleared.

  • Page 51: Resetting A Lost Password

    Setup Utility or complete the boot process if you reboot the Netserver. 1. Turn off power to the HP Netserver. 2. Remove the cover. 3. Move switch 3 in the configuration switch on the system board (labeled "Clear Password") to the ON position.

  • Page 52: Keyboard Or Mouse Does Not Work

    2. Verify all SCSI devices have unique IDs. 3. Ensure your SCSI device is not terminated. 4. Ensure connector pins are not displaced or distorted. Replacing a Battery If your HP Netserver repeatedly loses its configuration or the processor clock stops, you should replace the battery.
  • Page 53 Dispose of used batteries according to the manufacturer's instructions. 1. Power down the HP Netserver and unplug power cord. 2. Remove the Netserver cover and the cooling duct/cover. 3. If the chassis is out of the rack, lay it on a flat surface with the system board components facing 4.

  • Page 54: Problems Running The Setup Utility

    Problems Running the Setup Utility If you cannot run the Setup Utility, the HP Netserver's configuration in CMOS memory may have become corrupt. The only way to recover from a corrupted configuration is to clear it. Refer to "Clearing the CMOS...

  • Page 55: Troubleshooting

    These chemicals could damage the keyboard's plastic surfaces. HP recommends the periodic cleaning of tape heads, capstans, and guides on HP drive units and those products using high-density data cartridges and mini-data cartridges. This maintenance procedure prolongs...

  • Page 56: Troubleshooting Checklist

    3. Simplify the HP Netserver configuration to the minimum required: A monitor, one flexible disk drive, one CD-ROM drive, one hard disk drive, keyboard, mouse, and NIC.

  • Page 57: Bios Recovery

    Technical Reference Card, located in a plastic pouch on the interior of the Netserver cover. d. Verify the DIMMs are firmly seated on the System Board. Verify all added DIMMs are HP DIMMs.
  • Page 58 6. Replace the cover and power on the Netserver in the normal manner. A BIOS Update diskette must be created from the HP Netserver Navigator CD-ROM to be used in flashing the new BIOS into the Netserver. To update the BIOS, you enable the BIOS Recovery by setting the BIOS Recovery switch (switch 2) of the configuration switch on the system board assembly to the ON (enabled) position.

  • Page 59: Password Problems

    Setup Utility or complete the boot process, if you reboot the Netserver. To reset the Administrator password, refer to the following procedure. 1. Turn off power to the HP Netserver. 2. Remove the cover.

  • Page 60: General Netserver Problems

    Chapter 5 Troubleshooting 7. Replace the Netserver cover. 8. Turn on power to the Netserver and allow it to begin its startup routine. 9. If you wish to set a password again, press [F2] to start the Setup Utility. 10. Set the new Administrator password. 11.

  • Page 61: Power Problems

    6. Verify the memory DIMMs are all of the same (specified) speed. 7. Verify the memory DIMMs are installed and configured correctly: a. Make sure only HP-supported DIMMs are used. b. Remove the system board, install a known good memory module, and reboot. If you still receive an error, replace the system board.

  • Page 62: Video/Monitor Problems

    4. If the fans aren't audible and the above steps are verified, check that power is getting to all fans. HP Netservers have multiple fans. All fans run when power is turned on; all are off when the power is off.
  • Page 63 When most EGA and VGA monitors are disconnected from the video connector, if the ◊ ◊ ◊ ◊ monitor is working, the screen is white. When some monitors (such as HP high-resolution monitors) are disconnected from the video ◊ ◊ ◊ ◊ connector, the monitor may be working, although the screen is black.

  • Page 64: Configuration Problems

    18. If a message appears such as "INVALID CONFIGURATION", run the Setup Utility and press [F2] during the boot process or boot the HP Navigator CD-ROM) to confirm the Netserver video configuration. Make sure other accessory boards do not use the same memory addresses as the HP video system.

  • Page 65: Printer/Datacomm Problems

    5. If date and time are still requested, and the battery is good, perform the next procedure, below. If your HP Netserver repeatedly loses its configuration or the clock stops, you should replace the battery or install an external battery.

  • Page 66: Keyboard And Mouse Problems

    Chapter 5 Troubleshooting 4. Ensure the printer power switch is on. 5. Ensure the AC outlet is working. If the printer is plugged into a multiple-outlet box, make sure the switch on the outlet box is turned on, and the circuit breaker (if equipped) is not tripped. 6.

  • Page 67: Flexible Disk Drive Problems

    • The mouse does not work or is intermittent The HP Netserver automatically detects a mouse when one is installed. If the mouse or other input device is not working, perform the following: 1. Review the Troubleshooting Checklist before you continue.

  • Page 68: Cd-Rom Problems

    • The CD-ROM drive is not working properly The CD-ROM drive that comes with certain HP Netserver models is a SCSI device; others are IDE devices. If the CD-ROM drive does not work, do the following: 1. Review the basic SCSI installation guidelines to ensure a proper configuration.

  • Page 69: Scsi Problems

    7. Check the ROM BIOS version to make sure it is the most recently issued version. Booting the most recent version of the HP Netserver Navigator CD-ROM will automatically report if the BIOS is not current and needs updating (“flashing”). Follow the instructions in the screen to update the BIOS.
  • Page 70 Chapter 5 Troubleshooting 9. Verify the SCSI bus is terminated at both ends. By default, HP SCSI controllers are terminated. When a device is connected to a connector on the controller, bus termination for that connector is disabled. Verify that the last device on the bus is terminated.
  • Page 71 Chapter 5 Troubleshooting 6. For each device, verify; The device has a unique SCSI address. ◊ ◊ ◊ ◊ In general, when selecting an address for a drive (default address is 0), select as low a SCSI ◊ ◊ ◊ ◊ address as possible.

  • Page 72: Processor Problems

    Chapter 5 Troubleshooting The HP Netserver embedded controllers are terminated automatically on the hot swap cage or at the end of the SCSI cable. If you are installing a SCSI device that uses a built-in terminator, you must remove the terminator from the device before proceeding with the installation.

  • Page 73: Memory Problems

    Chapter 5 Troubleshooting Memory Problems The memory modules are DIMMs. NOTE If the POST (displayed at power-on time) indicates a defective memory module, replace it. 1. Review the Troubleshooting Checklist before you continue. 2. If memory problems are being experienced, power the Netserver off and on. This performs a "cold"...
  • Page 74 Chapter 5 Troubleshooting 7. If you configured the adapter for full duplex, make sure the switch port is also configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections. 8. Test the adapter as directed in the installation tasks for each operating system. Also check the “README”...

  • Page 75: Replacing Parts

    • Use an anti-static wrist strap and a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1155). • Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on accessory boards.

  • Page 76: Warnings And Cautions

    Chapter 6 Replacing Parts Warnings and Cautions These warnings and cautions apply whenever you remove covers of the system. Only a technically qualified person should integrate, configure, or service the system. WARNING System power on/off: The on/off button (a convex button) on the front of the chassis DOES NOT turn off the system AC power.

  • Page 77: Removing And Installing The Top Cover

    You do not need to remove the front bezel to remove the top cover of the Netserver. 1. If the HP Netserver is operating, log off all users and shutdown the operating system. 2. Disconnect the power cord and any cables attached to the Netserver.

  • Page 78: Replacing The Top Cover

    To replace the top cover, follow these steps: 1. If the HP Netserver is already laying on a flat surface with no power applied, continue with Step 2. If the HP Netserver was operating with the cover removed, power down the operating system and turn off the Netserver power switch.

  • Page 79: Removing The Front Bezel

    Replacing the Top Cover 8. Install the Netserver back into the rack and secure it to the rack. NOTE Some rack options do not require removing the HP Netserver from the rack to remove or replace the top cover. Removing the Front Bezel The front bezel is provided to protect the power and reset switches from accidental disabling.

  • Page 80: Replacing The Front Bezel

    Chapter 6 Replacing Parts Pins Spring Latch (2) Front Bezel Location NOTE The front bezel pivots on two pins at the bottom, and is held in place at the top with spring latches holding onto the top pins. The middle pins limit bezel rotation to an 80 °...

  • Page 81: Replacing The Air Duct

    Chapter 6 Replacing Parts Removing the Air Duct Replacing the Air Duct To replace the air duct, simply reverse the steps in the previous procedure. Removing Hot Swap Hard Drives CAUTION You must remove the drive slowly and then wait for the drive heads to park before completely removing the drive.

  • Page 82: Installing Hot Swap Hard Drives

    Chapter 6 Replacing Parts Removing a Hot Swap Drive CAUTION To prevent overheating or excessive electromagnetic radiation, use the filler panels to fill the unused drive bays. If the filler panels are left out of empty drive bays while the Netserver is operating, thermal damage and/or excessive EMI could occur. Installing Hot Swap Hard Drives Use this section to install the SCSI hard drives in the Hot Swap drive bays.
  • Page 83 Chapter 6 Replacing Parts Tab Latches Releasing the Filler Panel's Tab Latches CAUTION Save the filler panel for future use. If the filler panels are left out of empty drive bays while the Netserver is operating, thermal damage and/or excessive EMI could occur. 2.

  • Page 84: Removing Dimms

    You may need to remove a DIMM module to downsize your memory configuration or to replace a defective DIMM. 1. If the HP Netserver is already installed and working, power down the Netserver. 2. Disconnect the power cables and all external cables.

  • Page 85: Installing Additional Dimms

    Chapter 6 Replacing Parts 4. Remove the top cover. NOTE You do not need to remove the system board from the Netserver chassis to install or replace DIMMs. 5. Locate the DIMM slots on the system board. 6. Loosen the two captive screws holding the air duct, which covers the DIMM slots, and remove the air duct.
  • Page 86 7. Choose an empty slot on the system board to install a DIMM. DIMMs may be installed in any combination, in any slot, but HP recommends starting at slot 0 and filling the slots in order with the largest size first: DIMM slots 0, 1, 2, and 3.
  • Page 87 If a DIMM socket is damaged, you must use another DIMM slot or replace the entire HP Netserver, since this Netserver is not repairable in the field. 11. Holding the DIMM at approximately 30 ° to the system board, press the DIMM fully into the slot until the retaining latches close.

  • Page 88: Processor Configuration Guidelines

    Processor Configuration Guidelines The HP Netserver LP 1000r supports a variety of processor speeds with an FSB (front side bus) speed of 133 MHz. The Netserver supports processor speeds at 867 MHz, 933 MHz and 1 GHz.

  • Page 89: Installing A Second Processor

    2. If the Netserver is already installed and operating, shut down the NOS according to directions in your NOS documentation. 3. Press the power switch on the HP Netserver's control panel when prompted by the operating system. Normally, this completes the shutdown procedure.
  • Page 90 FSB speed. The supported processors only perform at the rated speed indicated on the processor in the HP Netserver. CAUTION Always wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling components.
  • Page 91 Chapter 6 Replacing Parts Terminator Lever Processor Socket Removing the Terminator NOTE Retain the terminator for future use. The Netserver will not operate properly if using only one processor with no terminator installed in the second processor socket. 9. Lift the terminator out of the socket and place it on anti-static surface or bag. 10.

  • Page 92: Installing The Heatsink

    No speed switch settings are required for the supported processors (867 MHz, 933 MHz, or 1 GHz) in the HP Netserver. These processors rely on the internal settings within the processors and do not rely on external switch settings on the system board.
  • Page 93 Chapter 6 Replacing Parts 3. Install the heatsink: a. Orient the heatsink with the tool latch facing left. Lower the heatsink squarely onto the processor. CAUTION Ensure the heatsink is seated properly on the processor. If the heatsink is offset even slightly, there will be insufficient thermal contact with the processor, which may result in overheating, data corruption, and permanent damage to the processor.

  • Page 94: Removing A Processor And Heatsink

    Always wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling components. Ensure the metal of the wrist strap contacts your skin. Before you touch the processor to remove it, touch a grounded unpainted metal surface on the HP Netserver to discharge static electricity.
  • Page 95 Chapter 6 Replacing Parts 1. Loosen the two captive screws holding the air duct over the DIMM slots, and remove the air duct. 2. Use a screwdriver or similar tool to unhook the tool latch on the heatsink. 3. Tilt the heatsink back towards the hook latch and release the hook latch. 4.
  • Page 96 Chapter 6 Replacing Parts Tool Latch Removing the Heatsink...

  • Page 97: Index

    Index CMOS memory clearing, 43 acetone, 49 Connector Pinouts, 13 ACPI control panel, 1 Advanced Configuration and Power Interface, 2 LEDs, 1 Advanced Configuration and Power switch, 1 Management Interface, 5 cooling add-in board installing all covers for correct airflow, 70 sensitive to ESD, 70 cover Administrator password...
  • Page 98 8 mouse Hot Swap SCSI ID problems, 60 assigned by location, 8 troubleshooting, 46 no controller board jumper settings, 8 HP DiagTools Utility, 27 HP Netserver Network Interface Card, 67 controls, 1 problems, 67 NIC, 67 front panel, 1...
  • Page 99 Index rear panel, 3 SCSI Serial A/MGMT, 3 Problems, 63 USB, 3 SCSI controller ID, 9 video, 3 SCSI device POST troubleshooting, 46 error messages, 29 serial port connectors, 14 POST power-on self test, 30 service POSTs no user-serviceable parts, power supply, 70 fail, 51 Setup Utility power...
  • Page 100 Index Warning connectors, 15 disconnect power cords, cables, 70 USB port no user-serviceable parts, power supply, 70 connectors, 15 power on/off switch, 69, 70 User password weight, 11 resetting, 53 weight and dimensions, 11 video port Zero Insertion Force connectors, 16 ZIF, 84 video specifications, 12 Video/Monitor Problems, 56...

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