Where To Get Help; Technical Support Web Site; Contacting Epson Support; Before Contacting Epson - Epson Stylus Photo R3000 User Manual

Epson Stylus Photo R3000

Where To Get Help

Technical Support Web
Site
Epson's Technical Support Web Site provides help with
problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
http://support.epson.net/
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local Epson
Web site.
Contacting Epson
Support

Before Contacting Epson

If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
Epson support services for assistance. If Epson support
for your area is not listed below, contact the dealer where
you purchased your product.
Epson support will be able to help you much more
quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the
product.)
❏ Product model
❏ Product software version
(Select About, Version Info, or similar options in
the product software.)
User's Guide
Where To Get Help
120
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications
you normally use with your product

Help for Users in North America

Epson provides the technical support services listed
below.
Internet Support
Visit Epson's support website
support and select your product for solutions to
common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Speak to a Support Representative
Dial:(562) 276-1300 (U.S.), or (905) 709-9475 (Canada),
6 am to 6 pm, Pacific Time, Monday through Friday.
Days and hours of support are subject to change without
notice. Toll or long distance charges may apply.
Before you call Epson for support, please have the
following information ready:
❏ Product name
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and date
of purchase
❏ Computer configuration
❏ Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
athttp://epson.com/