Product Light Status
You can often diagnose problems with your product by checking its lights.
Lights
1
power
2
paper
3
ink
Light status
The
power light is on
The
power light is flashing
The
paper light is flashing
The
paper light is on
The
power light is on
The
ink light is on
Condition/solution
The product is turned on.
The product is busy. Wait for the
turning off the product.
Paper is jammed in the product. Remove the jammed paper, and press
the
B&W copy button or the
No paper is loaded or multiple sheets fed at one time. Load paper in the
product, and press the
B&W copy button or the
button to clear the error.
Initial ink charging may not be complete. See the Start Here poster for
instructions.
138
power light to stop flashing before
color copy button to clear the error.
color copy