Fujitsu ScanSnap iX500 Basic Operation Manual
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Fujitsu ScanSnap iX500 Basic Operation Manual

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P3PC-5442-10ENZ2
Basic Operation Guide
(Mac OS)

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Summary of Contents for Fujitsu ScanSnap iX500

  • Page 1 P3PC-5442-10ENZ2 Basic Operation Guide (Mac OS)

  • Page 2: Table Of Contents

    Contents About This Manual ......................... 4 Safety Information..........................5 Manuals ...............................6 Trademarks............................8 Manufacturer............................9 Symbols Used in This Manual........................ 10 Arrow Symbols in This Manual....................... 11 Screen Examples in This Manual ......................12 Abbreviations Used in This Manual ......................13 What You Can Do with the ScanSnap ................. 14 Scanning a Document......................
  • Page 3 Searching Card Data with Keyboard Shortcuts.................. 73 Attaching a File to Card Data......................74 Useful Usages........................75 Managing Paper Documents by Folder on a Computer ................76 Saving Business Cards to a Computer....................79 Scanning Documents Larger Than A4 or Letter Size ................82 Scanning Documents Such as Photographs and Clippings ................

  • Page 4: About This Manual

    About This Manual About This Manual "Safety Information" (page 5) "Manuals" (page 6) "Trademarks" (page 8) "Manufacturer" (page 9) "Symbols Used in This Manual" (page 10) "Arrow Symbols in This Manual" (page 11) "Screen Examples in This Manual" (page 12) "Abbreviations Used in This Manual"...

  • Page 5: Safety Information

    Safety Information Safety Information The attached "Safety Precautions" manual contains important information about the safe and correct use of the ScanSnap. Make sure that you read and understand it before using the ScanSnap.

  • Page 6: Manuals

    [iX500 Safety Precautions]. When Setting Up the ScanSnap Manual Description and Location ScanSnap iX500 Getting This manual explains the setup procedure from the moment you open the package to Started testing the operations. Getting Started is included in the package.
  • Page 7 Manuals When Saving Scanned Images to a Mobile Device Manual Description and Location ScanSnap Basic Operation This manual describes operations to be performed on an iOS-based mobile device Guide (Mobile Connection when you save scanned images to the mobile device. for iOS) This manual can be accessed by the following method: 1.

  • Page 8: Trademarks

    Trademarks Trademarks Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows Live, Internet Explorer, and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Word is the product of Microsoft Corporation in the United States. Apple, App Store, the Apple logo, Mac, Mac OS, OS X, iPad, iPhone, iPhoto, iPod touch, and iTunes are trademarks of Apple Inc.

  • Page 9: Manufacturer

    Manufacturer Manufacturer PFU LIMITED YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan © PFU LIMITED 2014-2016...

  • Page 10: Symbols Used In This Manual

    Symbols Used in This Manual Symbols Used in This Manual The following indications are used in this manual to obviate any chance of accident or damage to you and people near you, and your property. Warning labels indicate the warning level and statements.

  • Page 11: Arrow Symbols In This Manual

    Arrow Symbols in This Manual Arrow Symbols in This Manual Right-arrow symbols (→) are used to connect icons or menu options you should select in succession. Example: From the sidebar in Finder, select [Applications] → [ScanSnap].

  • Page 12: Screen Examples In This Manual

    Screen Examples in This Manual Screen Examples in This Manual The screenshots used in this manual are of OS X v10.11. The actual windows and operations may differ depending on the operating system. The screen examples in this manual are subject to change without notice in the interest of product development.

  • Page 13: Abbreviations Used In This Manual

    ABBYY FineReader for ScanSnap User's Guide. Google Drive ™ Google Drive Android ™ Android ™ Wi-Fi Protected Setup Wireless access point Wireless access point Wireless router ScanSnap Color Image Scanner ScanSnap iX500...

  • Page 14: What You Can Do With The Scansnap

    What You Can Do with the ScanSnap What You Can Do with the ScanSnap Scanning Multiple Documents A document stack with a thickness of 5 mm (0.2 in.) or less (for A4 or smaller sizes: up to 50 sheets with 80 g/m [20 lb] paper weight) can be loaded into the ScanSnap for scanning.
  • Page 15 What You Can Do with the ScanSnap For details, refer to "Scanning Documents Such as Photographs and Clippings" (page 86). Connecting the ScanSnap via Wireless LAN You can connect the ScanSnap and a computer or mobile device via wireless LAN. To configure the wireless settings for the ScanSnap, use the ScanSnap Wireless Setup Tool, which is installed together with ScanSnap Manager.

  • Page 16: Scanning A Document

    Scanning a Document Scanning a Document You can load documents such as handouts for meetings or business cards directly in the ScanSnap for scanning. For details about documents that can be scanned, refer to "Documents That Can Be Loaded Directly into the ScanSnap"...
  • Page 17 Scanning a Document Open the ADF paper chute (cover) of the ScanSnap. ADF Paper Chute (Cover) a The [Scan] button flashes in blue. The button returns to being lit normally when document scanning is enabled. In addition, the ScanSnap Manager icon in the Dock changes from Pull the stacker towards you.
  • Page 18 Scanning a Document Extension Stacker Load the documents in the ADF paper chute (cover). Load the documents face-down and top-first with their back facing you. Adjust the number of documents so that they do not go beyond the reference marks and are kept within the side guides when they are loaded.
  • Page 19 Scanning a Document Documents Press the [Scan] button on the ScanSnap to start a scan. ATTENTION Do not perform the following operations during scanning. Doing so will stop scanning. l Connect or disconnect the ScanSnap and other USB devices. l Close the ADF paper chute (cover). l Switch users.
  • Page 20 Scanning a Document a The selected application starts up. For details, refer to the Advanced Operation Guide. ATTENTION l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the Quick Menu and finish the process, or close the Quick Menu before you perform the next scan.

  • Page 21: Scanning A Long Page

    Scanning a Long Page Scanning a Long Page Documents up to 863 mm (34 in.) in length can be scanned. For details about documents that can be scanned, refer to "Documents That Can Be Loaded Directly into the ScanSnap" (page 56).
  • Page 22 Scanning a Long Page Extension Stacker Load only one document in the ADF paper chute (cover). Hold the document with your hand so that it does not fall out of the ADF paper chute (cover). Press the [Scan] button on the ScanSnap (for three seconds or longer) until the button flashes in blue to start a scan.
  • Page 23 Scanning a Long Page l Do not perform the following operations during scanning. Doing so will stop scanning. Connect or disconnect the ScanSnap and other USB devices. Close the ADF paper chute (cover). Switch users. Allow the computer to enter sleep mode. HINT When you scan the first page as a long page and continue scanning, the subsequent documents are also scanned as long pages.
  • Page 24 Scanning a Long Page When you select , you can manage scanned images by folder with ScanSnap Organizer. For details, refer to "Managing Paper Documents by Folder on a Computer" (page 76). a The selected application starts up. For details, refer to the Advanced Operation Guide. ATTENTION l You cannot start scanning when the Quick Menu is displayed.

  • Page 25: Scanning Documents Of Different Widths Or Lengths In One Batch

    Scanning Documents of Different Widths or Lengths in One Batch Scanning Documents of Different Widths or Lengths in One Batch Documents of different widths or lengths can be scanned in one batch. For details about documents that can be scanned, refer to "Documents That Can Be Loaded Directly into the ScanSnap"...
  • Page 26 Scanning Documents of Different Widths or Lengths in One Batch Extension Stacker Click the ScanSnap Manager icon in the Dock while holding down the [control] key on the keyboard, and then select [Settings] from the "ScanSnap Manager Menu" (page 38). a The ScanSnap setup window appears.
  • Page 27 Scanning Documents of Different Widths or Lengths in One Batch Click the [Apply] button in the ScanSnap setup window. Click at the upper left of the window to close the ScanSnap setup window. Load documents in the ScanSnap. 1. Align the edges of the documents. 2.
  • Page 28 Scanning Documents of Different Widths or Lengths in One Batch ATTENTION l Load all documents over one another above the pick roller (center). Documents that are not loaded above the pick roller cannot be fed. Pick Roller's Width Incorrect l Adjust the side guides to the widest document. If the side guides are not adjusted properly, a paper jam may occur.
  • Page 29 Scanning Documents of Different Widths or Lengths in One Batch a The Quick Menu appears when the scanning is completed. In the Quick Menu, click the icon of the application to link with ScanSnap Manager. When you select , you can manage scanned images by folder with ScanSnap Organizer.
  • Page 30 Scanning Documents of Different Widths or Lengths in One Batch ATTENTION l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the Quick Menu and finish the process, or close the Quick Menu before you perform the next scan.

  • Page 31: Scansnap Overview

    ScanSnap Overview ScanSnap Overview This section provides an overview that you should be aware of before operating ScanSnap. "Parts and Functions" (page 32) "System Requirements" (page 34) "Overview of the Software Related to the ScanSnap" (page 35) "How to Install the Software" (page 36) "ScanSnap Manager Icon"...

  • Page 32: Parts And Functions

    Parts and Functions Parts and Functions This section explains the names and functions of the ScanSnap parts. Front Name Description ADF paper chute (cover) (*1) Open it to use the ScanSnap. Opening it turns on the ScanSnap. Then, you can load a document on it.
  • Page 33 Parts and Functions Name Description Wi-Fi indicator Indicates the connection status between the ScanSnap and your wireless access point as follows: Blue (lit): Ready Blue (flashing): Standby Orange (lit): Not Connectable Orange (flashing): Not Connectable (WPS error) Stacker Open to use the stacker. Stacks up the ejected documents.

  • Page 34: System Requirements

    ABBYY FineReader for ScanSnap: 590 MB l ScanSnap Online Update: 10 MB l OCR Pack (*4) l ScanSnap iX500 Basic Operation Guide: 100 MB l Nuance PDF Converter for Mac: 110 MB USB port USB 3.0 /USB 2.0/USB 1.1 *1: Updating Mac OS to the latest version is recommended.

  • Page 35: Overview Of The Software Related To The Scansnap

    Overview of the Software Related to the ScanSnap Overview of the Software Related to the ScanSnap This section gives an overview of each bundled software and their functions. You can edit, manage, and arrange the scanned image by using the following software: ScanSnap Manager This scanner driver is required to scan documents with the ScanSnap.

  • Page 36: How To Install The Software

    ScanSnap to the computer. l If a DVD-ROM drive is not available, the installers for the software programs can be downloaded from the following web page. http://scansnap.fujitsu.com/g-support/en/ The functions of each button in the [ScanSnap] window are as follows. Icon...

  • Page 37: Scansnap Manager Icon

    ScanSnap Manager Icon ScanSnap Manager Icon When ScanSnap Manager is running, the ScanSnap Manager icon is displayed in the Dock. The ScanSnap Manager icon indicates whether or not ScanSnap Manager is successfully communicating with the ScanSnap. The appearance of the icon changes according to the communication status as shown below.

  • Page 38: Scansnap Manager Menu

    ScanSnap Manager Menu ScanSnap Manager Menu This menu appears when you click the ScanSnap Manager icon in the Dock while holding down the [control] key on the keyboard. Click while pressing the [control] key on the keyboard Item Function Duplex Scan Scans both sides of the document.
  • Page 39 Opens the ScanSnap Manager Help. l Troubleshooting Displays [Troubleshooting] in the ScanSnap Manager Help. l ScanSnap Portal Site Opens the ScanSnap global homepage (http://scansnap.fujitsu.com). l About ScanSnap Manager Displays the [ScanSnap Manager - Version Information] window. l ScanSnap information Displays the [ScanSnap Manager - Scanner and driver information] window.

  • Page 40: Scansnap Setup Window

    ScanSnap Setup Window ScanSnap Setup Window When you click the ScanSnap Manager icon while holding down the [control] key on the keyboard, and then select [Settings] from the "ScanSnap Manager Menu" (page 38), the following ScanSnap setup window appears. In the ScanSnap setup window, you can use the [Use Quick Menu] checkbox to specify whether or not to use the Quick Menu.

  • Page 41: Turning The Scansnap On Or Off

    Turning the ScanSnap On or Off Turning the ScanSnap On or Off This section explains how to turn the ScanSnap on or off. "Turning the ScanSnap On" (page 42) "Turning the ScanSnap Off" (page 44) "Sleep Mode" (page 45) "Automatic Power OFF" (page 46)

  • Page 42: Turning The Scansnap On

    Turning the ScanSnap On or Off Turning the ScanSnap On Turn on the computer. HINT If you connect the ScanSnap and a mobile device via a wireless LAN and then scan a document, you do not have to turn on the computer. a The computer starts up and the ScanSnap Manager icon appears in the Dock.
  • Page 43 Turning the ScanSnap On or Off HINT l It may take more time for the ScanSnap Manager icon in the Dock to change to depending on computer performance, operating environment, or loading, for example, when many software programs are running at the same time. l When the ScanSnap is turned on, a notification window notifies you of the ScanSnap's communication status.

  • Page 44: Turning The Scansnap Off

    Turning the ScanSnap On or Off Turning the ScanSnap Off Close the ADF paper chute (cover). Example: When a USB cable is used for connection a The ScanSnap is turned off and the ScanSnap Manager icon in the Dock changes from ATTENTION l Close the ADF paper chute (cover) after putting the extension back.

  • Page 45: Sleep Mode

    Turning the ScanSnap On or Off Sleep Mode When the ScanSnap is on and has not been used for 14 minutes, it enters sleep (power saving) mode.

  • Page 46: Automatic Power Off

    Turning the ScanSnap On or Off Automatic Power OFF When the ScanSnap is turned on and left unused for the specified time (default is "4 hours"), it will turn itself off automatically. To turn the ScanSnap back on, perform one of the following operations: l Press the [Scan] button on the ScanSnap (this will not start scanning) l Close the ADF paper chute (cover) and open it again HINT...

  • Page 47: Connecting The Scansnap Via Wireless Lan

    Connecting the ScanSnap via Wireless LAN Connecting the ScanSnap via Wireless LAN By connecting the ScanSnap to a computer or a mobile device via wireless LAN, you can scan documents. This section explains how to connect the ScanSnap via wireless LAN. "Preparation"...

  • Page 48: Preparation

    Connecting the ScanSnap via Wireless LAN Preparation To connect the ScanSnap via wireless LAN, prepare the following: l An environment in which a wireless LAN is available When connecting the ScanSnap to a wireless access point, you may need information such as an SSID (network name) and a security key (password).

  • Page 49: Setting A Wireless Lan Using The Scansnap Wireless Setup Tool

    Connecting the ScanSnap via Wireless LAN Setting a Wireless LAN Using the ScanSnap Wireless Setup Tool The ScanSnap Wireless Setup Tool is an application to configure the wireless settings required for connecting your ScanSnap via wireless LAN in a wizard format. The ScanSnap Wireless Setup Tool can be used to configure and check the following wireless LAN settings and connection.

  • Page 50: Connecting The Scansnap To A Computer

    Connecting the ScanSnap via Wireless LAN Connecting the ScanSnap to a Computer You can use the ScanSnap Wireless Setup Tool Wizard to complete the preparation for connecting the ScanSnap to a computer. For details, refer to "Setting a Wireless LAN Using the ScanSnap Wireless Setup Tool" (page 49).
  • Page 51 Connecting the ScanSnap via Wireless LAN a The ScanSnap is connected to the computer via wireless LAN and the ScanSnap Manager icon changes to HINT When the ScanSnap and a computer are connected via wireless LAN, a notification window notifies you of the communication status.

  • Page 52: Connecting The Scansnap To A Mobile Device

    Connecting the ScanSnap via Wireless LAN Connecting the ScanSnap to a Mobile Device By using the ScanSnap Wireless Setup Tool Wizard, you can configure and check the connection between the ScanSnap and a mobile device. For details, refer to "Setting a Wireless LAN Using the ScanSnap Wireless Setup Tool" (page 49).

  • Page 53: Reconnecting To A Wireless Access Point Using The Scansnap Wps Button

    Connecting the ScanSnap via Wireless LAN Reconnecting to a Wireless Access Point Using the ScanSnap WPS Button If the Wi-Fi indicator lights up or flashes in orange, reconnect the ScanSnap to a WPS compatible wireless access point. The reconnection can be established easily by pressing the WPS button on the ScanSnap.
  • Page 54 Connecting the ScanSnap via Wireless LAN Press and hold (3 seconds or longer) the WPS button on the back of the ScanSnap within 2 minutes after pressing the WPS button of the wireless access point. WPS Button a The ScanSnap is connected to the wireless access point and the Wi-Fi indicator lights up in blue.

  • Page 55: Documents To Scan

    Documents to Scan Documents to Scan This section explains about the conditions for documents that can be loaded directly into the ScanSnap and the conditions for documents that can be scanned using the Carrier Sheet. "Documents That Can Be Loaded Directly into the ScanSnap" (page 56) "Documents That Can Be Scanned Using the Carrier Sheet"...

  • Page 56: Documents That Can Be Loaded Directly Into The Scansnap

    Documents to Scan Documents That Can Be Loaded Directly into the ScanSnap Conditions for documents that can be loaded directly into the ScanSnap are as follows: Document type Office paper, postcards, business cards Plastic cards conforming to the ISO7810 ID-1 type (54 × 86 mm/2.1 × 3.4 in.) Paper weight 40 to 209 g/m (10.7 to 55.7 lb)
  • Page 57 Documents to Scan Documents larger than 216 × 863 (mm)/8.5 × 34 (in.) (width × length) Documents other than paper such as fabric, metal foil and OHP film l When you scan picture postcards, be aware that the picture side may get damaged. It is the responsibility of the customer to scan picture postcards.

  • Page 58: Documents That Can Be Scanned Using The Carrier Sheet

    Documents to Scan Documents That Can Be Scanned Using the Carrier Sheet The bundled Carrier Sheet is a sheet designed to transport documents through the ScanSnap. You can scan documents that are larger than A4/Letter size, photographs, and clippings. Conditions for documents that can be scanned using the Carrier Sheet are as follows: AUTION l Do not use a damaged Carrier Sheet.
  • Page 59 Documents to Scan Because carbonless paper may contain chemicals that can harm the ScanSnap internal rollers, it is recommended that you use the Carrier Sheet to scan such documents. Make sure to clean the rollers occasionally to maintain the scanner performance when scanning carbonless paper directly without using the Carrier Sheet.

  • Page 60: What You Can Do With Related Software

    What You Can Do with Related Software What You Can Do with Related Software This section explains the basic operation procedure of software related to the ScanSnap and gives an overview of its functions. "What You Can Do with the ScanSnap Organizer" (page 61) "What You Can Do with CardMinder"...

  • Page 61: What You Can Do With The Scansnap Organizer

    What You Can Do with the ScanSnap Organizer What You Can Do with the ScanSnap Organizer ScanSnap Organizer is an application used for displaying, organizing, and managing image data (PDF or JPEG files) scanned with the ScanSnap. You can use this application to create folders and arrange files for various uses. Pages of a PDF file can be opened with an associated application to check the scanned image data.

  • Page 62: Basic Operation Procedure Of Scansnap Organizer

    What You Can Do with the ScanSnap Organizer Basic Operation Procedure of ScanSnap Organizer This section explains the basic operation procedure of ScanSnap Organizer. From the sidebar in Finder, select [Applications] → [ScanSnap Organizer], and then double-click [ScanSnap Organizer] to start up ScanSnap Organizer. Scan documents with the ScanSnap.

  • Page 63: Managing Files

    What You Can Do with the ScanSnap Organizer Managing Files For details about operations, refer to the ScanSnap Organizer Help. Setting a Marked Character String as a Keyword Keywords can be set to a PDF file by using the keyword setting function. These keywords can be used when you search for PDF files.

  • Page 64: Searching Files

    What You Can Do with the ScanSnap Organizer Searching Files You can search files that are managed in ScanSnap Organizer.

  • Page 65: Using Files

    What You Can Do with the ScanSnap Organizer Using Files For details about operations, refer to the ScanSnap Organizer Help. Linking Files with Other Applications You can use files with a variety of applications. Sending Files by E-mail Files can be sent by e-mail. Using Files by Syncing with a Mobile Device By using the ScanSnap Sync function, an image file scanned by the ScanSnap can be synced automatically with a mobile device and can be used easily anytime or anywhere via a cloud service.

  • Page 66: What You Can Do With Cardminder

    What You Can Do with CardMinder What You Can Do with CardMinder CardMinder is an application used for displaying, organizing, and managing card image data scanned with the ScanSnap. This application digitalizes large amounts of business cards into images at a high speed and recognizes text on those cards, thus allowing you to search for your clients' business cards from those data quickly, and create your client databases conveniently.
  • Page 67 What You Can Do with CardMinder "Searching Card Data with Keyboard Shortcuts" (page 73) "Attaching a File to Card Data" (page 74)

  • Page 68: Basic Operation Procedure Of Cardminder

    What You Can Do with CardMinder Basic Operation Procedure of CardMinder This section explains the basic operation procedure of CardMinder. Start CardMinder. From the sidebar in Finder, select [Applications] → [CardMinder], and then double-click [CardMinder]. Scan a card with the ScanSnap. Load a card in the ScanSnap and press the [Scan] button to start scanning the card.
  • Page 69 What You Can Do with CardMinder Card Data Edit View Card Image View If the language to be used for text recognition is different, perform text recognition again in the following procedure: 1. Select [CardMinder] menu → [Preferences]. a The [General] window appears. 2.
  • Page 70 What You Can Do with CardMinder Correct the card data, if necessary. The card data can be corrected in the following ways. For details, refer to the CardMinder Help. l Redoing the recognition process on the character strings in the selected areas l Entering text directly in the Card Data Edit view l Correcting the orientation of the card image or switching the front and back images No.

  • Page 71: Linking Card Data With Other Applications

    What You Can Do with CardMinder Linking Card Data with Other Applications Click the following buttons on the Toolbar to use card data in a variety of applications. The following explains an example in which the Toolbar is customized to display the [Application] button.

  • Page 72: Searching Card Data With The Basic Search Toolbar

    What You Can Do with CardMinder Searching Card Data with the Basic Search Toolbar This section explains how to search card data with the CardMinder Basic Search Toolbar. Find (Basic Search Toolbar) To search card data, type in a search term (such as an individual name or a company name) in the Basic Search Toolbar.

  • Page 73: Searching Card Data With Keyboard Shortcuts

    What You Can Do with CardMinder Searching Card Data with Keyboard Shortcuts Even when CardMinder is not running, you can search card data by using a character string in another application (such as TextEdit) as the keyword for searching. Drag the mouse to select a character string you want to search for. Press [command ] + [shift] + [&] keys on the keyboard at the same time.

  • Page 74: Attaching A File To Card Data

    What You Can Do with CardMinder Attaching a File to Card Data A file can be attached to card data easily by dragging and dropping it.

  • Page 75: Useful Usages

    Useful Usages Useful Usages This section explains how to use related software for the scanned image that is created after a document is scanned with the ScanSnap and how to scan a document with a setting other than the default setting. "Managing Paper Documents by Folder on a Computer"...

  • Page 76: Managing Paper Documents By Folder On A Computer

    Managing Paper Documents by Folder on a Computer Managing Paper Documents by Folder on a Computer This section explains how to digitize paper documents and manage the data by folder in ScanSnap Organizer. Scan a paper document with the ScanSnap. For details about scanning a document, refer to "Scanning a Document"...
  • Page 77 Managing Paper Documents by Folder on a Computer From the menu bar, select [File] → [New Folder]. a A new folder is created in the folder list. Rename the created folder. HINT To create multiple folders, repeat steps 3 to 4. Select the scanned image from the file list, and drag and drop it to the folder.
  • Page 78 Managing Paper Documents by Folder on a Computer a The scanned image is moved to the folder. HINT For details about other functions, refer to the ScanSnap Organizer Help.

  • Page 79: Saving Business Cards To A Computer

    Saving Business Cards to a Computer Saving Business Cards to a Computer This section explains how to digitize business cards and save the card data in CardMinder. ATTENTION If you do not log in as a user with Administrator privileges, you may not be able to link the ScanSnap with another application properly.
  • Page 80 Saving Business Cards to a Computer Check the card data. Make sure that the text on the card images are displayed correctly in the Card Data Edit view. If the card data must be corrected, click the text to be corrected and then directly edit it. Card Data Edit View Card Image View...
  • Page 81 Saving Business Cards to a Computer HINT When you scan double-sided business cards, you must scan one side of each card and edit the card data in CardMinder. For details, refer to the CardMinder Help.

  • Page 82: Scanning Documents Larger Than A4 Or Letter Size

    Scanning Documents Larger Than A4 or Letter Size Scanning Documents Larger Than A4 or Letter Size Documents larger than A4/Letter size (such as A3, 11 × 17 in. and B4) can be scanned with the Carrier Sheet. By folding the document in half and scanning in duplex mode, the two sides are merged into a single image.
  • Page 83 Scanning Documents Larger Than A4 or Letter Size For details, refer to the ScanSnap Manager Help. In [Scanning side] in the [Scanning] tab, select [Duplex Scan (Double-sided)] and click the [Apply] button. ATTENTION If [Simplex Scan (Single-sided)] is selected, the ScanSnap outputs the same result as performing a simplex scan in [two separate images (front and back)] mode.
  • Page 84 Scanning Documents Larger Than A4 or Letter Size Click at the upper left of the window to close the ScanSnap setup window. Place the document inside the Carrier Sheet. 1. Fold the document in half with the sides to be scanned facing out. Fold it tightly and smooth out any creases.
  • Page 85 Scanning Documents Larger Than A4 or Letter Size Press the [Scan] button on the ScanSnap to start a scan. a Both sides of the document are scanned and saved as one double-page spread image. ATTENTION l There may be a line or a gap appearing between the front and back side images. Also when you scan a thick document in the Carrier Sheet, the scanned image on the left and the scanned image on the right of a double-page spread image may skew towards each other from the top.

  • Page 86: Scanning Documents Such As Photographs And Clippings

    Scanning Documents Such as Photographs and Clippings Scanning Documents Such as Photographs and Clippings Using the Carrier Sheet allows you to scan documents that can be damaged quite easily such as photographs, or non-standard size documents that are difficult to load directly such as clippings. For details about documents that can be loaded, refer to "Documents That Can Be Scanned Using the Carrier Sheet"...
  • Page 87 Scanning Documents Such as Photographs and Clippings Click the [Apply] button in the ScanSnap setup window. Click at the upper left of the window to close the ScanSnap setup window. Place the document inside the Carrier Sheet. Open the Carrier Sheet and place the top of the document against the top center of the Carrier Sheet.
  • Page 88 Scanning Documents Such as Photographs and Clippings Back Press the [Scan] button on the ScanSnap to start a scan. a When scanning is completed, the scanned image is saved. ATTENTION l The scanned image is output at the center of the page in the size specified for [Paper size] in the [Carrier Sheet Settings] window.

  • Page 89: Troubleshooting

    [control] key on the keyboard, and select [Help] → [Troubleshooting] from the "ScanSnap Manager Menu" (page 38). l ScanSnap Support Site (http://scansnap.fujitsu.com/g-support/en/) If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 90: If You Have Installed The Software Before

    If You Have Installed the Software Before If You Have Installed the Software Before If your attempt to reinstall the software related to the ScanSnap (including models other than iX500) failed, uninstall the software and then reinstall it. For details, refer to the following: "Uninstalling the Software"...

  • Page 91: When The Scansnap Manager Icon Does Not Appear

    When the ScanSnap Manager Icon Does Not Appear When the ScanSnap Manager Icon Does Not Appear This section explains how to troubleshoot when the ScanSnap Manager icon does not appear in the Dock even though the software is installed and the ScanSnap is connected to the computer. "Displaying the ScanSnap Manager Icon"...

  • Page 92: Displaying The Scansnap Manager Icon

    When the ScanSnap Manager Icon Does Not Appear Displaying the ScanSnap Manager Icon From the sidebar in Finder, select [Applications] → [ScanSnap], and then double-click [ScanSnap Manager] to start ScanSnap Manager. HINT If the problem is solved, you can change the setting so that ScanSnap Manager will start up automatically from the next time you log in to the computer.

  • Page 93: When Scansnap Manager Does Not Operate Normally

    When ScanSnap Manager Does Not Operate Normally When ScanSnap Manager Does Not Operate Normally If the ScanSnap Manager icon in the Dock is displayed as even though the software is installed and the ScanSnap is connected to the computer, perform the following procedures. "Checking the Connection between the ScanSnap and the Computer"...

  • Page 94: Checking The Connection Between The Scansnap And The Computer

    When ScanSnap Manager Does Not Operate Normally Checking the Connection between the ScanSnap and the Computer Unplug the USB cable from the computer and the ScanSnap, then plug it back in. Make sure to leave at least 5 seconds between unplugging and plugging the cable. If you are using a USB hub, connect the USB cable to the computer directly.

  • Page 95: Checking If Scansnap Manager Is Operating Normally

    When ScanSnap Manager Does Not Operate Normally Checking If ScanSnap Manager Is Operating Normally Turn off the ScanSnap and then turn it on again. Make sure to leave at least 5 seconds between turning off and on the ScanSnap. If the problem persists, proceed to step 2. If you are using a USB hub, connect the ScanSnap to the computer directly with a USB cable.

  • Page 96: Cleaning

    Cleaning Cleaning This section explains about the cleaning materials and how to clean the ScanSnap. ATTENTION The bottom part of the ScanSnap may become hot when the ScanSnap is being used but this does not affect ScanSnap operation or cause any physical harm. Be careful not to drop the ScanSnap when carrying it.

  • Page 97: Cleaning Materials

    Cleaner F1. *3: Any lint-free cloth can be used. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the cleaning materials. For details, refer to the following web page:...

  • Page 98: Cleaning The Outside Of The Scansnap

    Cleaning the Outside of the ScanSnap Cleaning the Outside of the ScanSnap Clean the outside of the ScanSnap, the ADF paper chute (cover), the ADF top section, and the stacker in the following procedure. Unplug the cables from the ScanSnap. Clean the outside of the ScanSnap with a dry cloth, or a cloth moistened with Cleaner F1/mild detergent.

  • Page 99: Cleaning The Inside Of The Scansnap

    Cleaning the Inside of the ScanSnap Cleaning the Inside of the ScanSnap Scanning repeatedly may cause dust and paper dust to accumulate inside the ScanSnap resulting in a scanning error. As a guideline, the inside of the ScanSnap should be cleaned every 1,000 sheets scanned. Note that this guideline varies depending on the types of documents you scan.
  • Page 100 Cleaning the Inside of the ScanSnap 2. Pull the ADF release tab to open the ADF top section. ADF Paper Chute (Cover) ADF Release Tab ADF Top Section 3. Clean the following locations with a cloth moistened with Cleaner F1. ATTENTION When cleaning, be careful not to damage the document sensor with a cloth.
  • Page 101 Cleaning the Inside of the ScanSnap Gently wipe off the dirt and dust along the grooves on the roller surface. Be careful not to damage the surface of the rollers. l Idler roller (× 4) Gently wipe the dirt and dust off the rollers as you rotate them manually. Be careful not to damage the surface of the rollers.
  • Page 102 Cleaning the Inside of the ScanSnap Eject Roller (x2) Feed Roller (x2) l Feed roller (× 2)/eject roller (× 2) Press the [Scan] button to rotate the rollers. Gently wipe the dirt and dust off while taking care not to damage the surface of each roller. Make sure that they are cleaned properly because residue on the rollers will affect the feeding performance.

  • Page 103: Cleaning The Carrier Sheet

    Cleaning the Carrier Sheet Cleaning the Carrier Sheet As you keep using the Carrier Sheet, dirt and dust will accumulate on the surface and the inside. Clean the Carrier Sheet regularly because it may result in scanning errors. The procedure for cleaning the Carrier Sheet is as follows. Cleaning Gently wipe the dirt and dust off the surface and the inside of the Carrier Sheet with a dry cloth, or a cloth moistened with Cleaner F1/mild detergent.

  • Page 104: Consumables

    Consumables Consumables This section explains about the consumable part numbers, replacement cycles and how to replace the consumables. ARNI N G l Before replacing consumables, you must turn off the ScanSnap and unplug the power cable from the AC outlet. Not doing so may cause fire or electrical shock.

  • Page 105: Part Numbers And Replacement Cycle Of Consumables

    Only use the specified consumables. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the consumables. For details, refer to the following portal site:...

  • Page 106: Checking The Status Of Consumables

    Checking the Status of Consumables Checking the Status of Consumables You can check the status of each consumable in the following procedure. Click the ScanSnap Manager icon in the Dock while holding down the [control] key on the keyboard, and then select [Check consumable status] from the "ScanSnap Manager Menu"...

  • Page 107: Replacing Consumables

    Replacing Consumables Replacing Consumables The Roller Set consists of the brake roller and pick roller. Replace each roller in the following procedure: Unplug the power cable from the AC outlet. Remove any documents from the ADF paper chute (cover). Pull the ADF release tab to open the ADF top section. ADF Paper Chute (Cover) ADF Release Tab ADF Top Section...
  • Page 108 Replacing Consumables Brake Roller Shaft 3. Remove the brake roller from the shaft. Shaft Brake Roller 4. Attach the new brake roller to the shaft. Insert the shaft to the brake roller by aligning the protrusion on the shaft with the slot on the brake roller.

  • Page 109: Replace The Pick Roller

    Replacing Consumables Brake Roller Shaft 6. Close the brake roller cover. ATTENTION Make sure that the shaft is attached firmly. Otherwise, paper jams or other feeding errors may occur. Replace the pick roller. 1. Open the sheet guide. Slide the side guides all the way. Open the sheet guide by hooking your finger in the dip of the sheet guide.
  • Page 110 Replacing Consumables Bushing 3. Remove the pick roller. Lift the right side of the bushing slightly (about 5 mm), move it toward the right, and then lift it upward to pull out the pick roller. Bushing ATTENTION Be careful not to touch the grease on the gear near the bushing. 4.
  • Page 111 Replacing Consumables Pick Roller 5. Turn the bushing in the direction of the arrow. Bushing ATTENTION Make sure that the pick roller is attached firmly. Otherwise, paper jams or other feeding errors may occur. 6. Close the sheet guide. Make sure that both sides of the sheet guide are locked firmly. Close the ADF top section.
  • Page 112 Replacing Consumables ADF Paper Chute (Cover) ADF Top Section a It clicks when it returns to its original position. Connect the power cable to the AC outlet, and turn on the ScanSnap. Reset the roller set count. 1. Click the ScanSnap Manager icon in the Dock while holding down the [control] key on the keyboard, and then select [Check consumable status] from the "ScanSnap Manager...

  • Page 113: Appendix

    Appendix Appendix "Preparations for Using Nuance PDF Converter for Mac" (page 114) "Updating the Software" (page 118) "Uninstalling the Software" (page 119) "Specifications of the Carrier Sheet" (page 126) "Specifications of Wireless LAN" (page 127) "Specifications of the ScanSnap" (page 128)

  • Page 114: Preparations For Using Nuance Pdf Converter For Mac

    Preparations for Using Nuance PDF Converter for Mac Preparations for Using Nuance PDF Converter for This section explains how to install and activate Nuance PDF Converter for Mac. "Installing Nuance PDF Converter for Mac" (page 115) "Activating Nuance PDF Converter for Mac" (page 117)

  • Page 115: Installing Nuance Pdf Converter For Mac

    Preparations for Using Nuance PDF Converter for Mac Installing Nuance PDF Converter for Mac Install Nuance PDF Converter for Mac in the following procedure. System Requirements Operating system OS X v10.10 OS X v10.9 OS X v10.8 Mac OS X v10.7 Disk space 110 MB Insert the Nuance PDF Converter for Mac DVD-ROM into the DVD-ROM drive.
  • Page 116 To complete the activation process, you need to have access to the Internet. l For details about the activation procedure, refer to "Activating Nuance PDF Converter for Mac" (page 117). For the installation procedure of the PDF editing software, refer to the following web page: http://www.pfu.fujitsu.com/imaging/downloads/manual/install/en...

  • Page 117: Activating Nuance Pdf Converter For Mac

    Preparations for Using Nuance PDF Converter for Mac Activating Nuance PDF Converter for Mac Activate Nuance PDF Converter for Mac in the following procedure. ATTENTION To complete the activation process, you need to have access to the Internet. Start up Nuance PDF Converter for Mac. a The [End User License Agreement] window appears.

  • Page 118: Updating The Software

    It is recommended that you apply latest updates to enhance security, operability and functions. For the software programs that can be updated, refer to the following: http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/online-setup-help.html ScanSnap Online Update checks the download server periodically. When the latest version of ScanSnap is available, the update list window appears.

  • Page 119: Uninstalling The Software

    Uninstalling the Software Uninstalling the Software This section explains how to uninstall the following software programs: "Uninstalling ScanSnap Manager" (page 120) "Uninstalling ScanSnap Organizer" (page 122) "Uninstalling CardMinder" (page 123) "Uninstalling ABBYY FineReader for ScanSnap" (page 124) "Uninstalling ScanSnap Online Update" (page 125)

  • Page 120: Uninstalling Scansnap Manager

    Uninstalling the Software Uninstalling ScanSnap Manager Uninstall ScanSnap Manager. The procedure is as follows. Turn on the computer and log in as a user with Administrator privileges. From the sidebar in Finder, select [Applications] → [ScanSnap] → [Sub], and then double-click [ScanSnap Uninstaller]. a The [ScanSnap Uninstaller] window (the [Welcome to ScanSnap Uninstaller] screen) appears.
  • Page 121 Uninstalling the Software 8. Close the [Users & Groups] window.

  • Page 122: Uninstalling Scansnap Organizer

    Uninstalling the Software Uninstalling ScanSnap Organizer Uninstall ScanSnap Organizer. The procedure is as follows. Turn on the computer and log in as a user with Administrator privileges. Exit ScanSnap Organizer if it is running. From the sidebar in Finder, select [Applications] → [ScanSnap Organizer], and drag the [ScanSnap Organizer] folder into the Trash.

  • Page 123: Uninstalling Cardminder

    Uninstalling the Software Uninstalling CardMinder Uninstall CardMinder. The procedure is as follows. Turn on the computer and log in as a user with Administrator privileges. Exit CardMinder if it is running. From the sidebar in Finder, select [Applications] → [CardMinder], and drag the [CardMinder] folder into the Trash.

  • Page 124: Uninstalling Abbyy Finereader For Scansnap

    Uninstalling the Software Uninstalling ABBYY FineReader for ScanSnap Uninstall ABBYY FineReader for ScanSnap. The procedure is as follows. Turn on the computer and log in as a user with Administrator privileges. Exit ABBYY FineReader for ScanSnap if it is running. From the sidebar in Finder, select [Applications] →...

  • Page 125: Uninstalling Scansnap Online Update

    Uninstalling the Software Uninstalling ScanSnap Online Update Uninstall ScanSnap Online Update. HINT Before uninstalling ScanSnap Online Update, make sure that none of the following software is installed. l ScanSnap Manager l ScanSnap Organizer l CardMinder The procedure is as follows. Turn on the computer and log in as a user with Administrator privileges.

  • Page 126: Specifications Of The Carrier Sheet

    The Carrier Sheet should be replaced approximately every 500 scans. However, replace it if damage or dirt is noticeable. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the Carrier Sheet. For details, refer to the following portal site:...

  • Page 127: Specifications Of Wireless Lan

    Specifications of Wireless LAN Specifications of Wireless LAN The following table summarizes the wireless LAN specifications of the ScanSnap. Item Specification Model name iX500 Observed standards IEEE802.11b/IEEE802.11g/IEEE802.11n Frequency range 2.412 GHz to 2.472 GHz Channels 1 to 13 ch Transfer speed (standard) IEEE802.11b Max.: 11 Mbps IEEE802.11g Max.: 54 Mbps IEEE802.11n Max.: 72.2 Mbps (Only supports 20 MHz bandwidth) (*1)

  • Page 128: Specifications Of The Scansnap

    Specifications of the ScanSnap Specifications of the ScanSnap The following table summarizes the specifications of the ScanSnap. Item Specification Product Name ScanSnap iX500 Scanning method Automatic Document Feeder (ADF), simultaneous duplex scanning Scanning color mode Simplex/duplex, color/gray/black and white/auto (automatic color, gray, and B&W detection)
  • Page 129 Nuance PDF Converter for Mac *1: When the ScanSnap is connected to a USB 3.0 port, the ScanSnap may not be recognized by some computers. For the latest USB 3.0 information, refer to the ScanSnap Support Site (http:// scansnap.fujitsu.com/g-support/en/). *2: IPv6 is not supported.

  • Page 130: About Customer Support And Maintenance

    For other inquiries on the ScanSnap, refer to the ScanSnap Support Site. http://scansnap.fujitsu.com/g-support/en/ If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of a suitable Fujitsu office and contact the Fujitsu office. http://imagescanner.fujitsu.com/warranty.html Suppliers of Consumables/Optional Parts http://scansnap.fujitsu.com/...

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