MagicBox Torque User Manual page 47

S I M P L E S O LU T I O N S
• Answer mode may be set to Answer Only. Change the
mode to Answer & Record.
Cannot access messages remotely
• Remote access may be switched off .
• Check that you are using the correct PIN code.
Cannot record outgoing message
• The memory may be full. If so, you will need to delete
some messages.
Answering machine stops automatically
• The memory may be full. If so, you will need to delete
some messages.
• The maximum message length is 3 minutes.
If you are still experiencing any diffi culty after making
the above checks, please call the helpdesk for further
assistance.
Torque User Guide.indd Sec1:47 Torque User Guide.indd Sec1:47
Helpdesk
The helpdesk is open from 8.30am to 5.00pm,
Monday to Friday (excluding Bank Holidays) and can
be contacted on 0845 833 1673 (local call charge
applies) or by email: info@eurosuisse.co.uk.
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