MagicBox Torque User Manual

Cordless dect telephone with answering machine

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Torque
Cordless DECT telephone with answering machine
Torque User Guide.indd i
Torque User Guide.indd i
5/2/10 17:13:49
5/2/10 17:13:49

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  • Page 1 Torque Cordless DECT telephone with answering machine Torque User Guide.indd i Torque User Guide.indd i 5/2/10 17:13:49 5/2/10 17:13:49...
  • Page 2: Table Of Contents

    Handset settings ........30 Your Torque base........
  • Page 3: Welcome

    This user guide provides you with all the information • The keypad will automatically disable when you you need to get the most from your Torque handset hold the receiver to your ear to reduce the risk of and answering machine.
  • Page 4: Product Set Up

    Where to place your product Handset range It is important that you consider carefully in advance The Torque handset has a range of 300 metres where your Torque base and cordless handset will be outdoors when there is a clear line of sight between situated and make sure that they are: the base and the handset.
  • Page 5: Setting Up The Base And Handset

    Torque multipack users only: the battery compartment and insert the batteries the correct way around. Slide the battery compartment Place each Torque charger within reach of a mains shut. power wall socket. 1. Plug the mains power adaptor into the power socket on the underside of the charger and plug the other end into the mains power wall socket.
  • Page 6: Handset Battery Low Warning

    To keep your batteries in the best condition, leave compartment shut. the handset off of its charger base for a few hours 3. Place the handset on the charger. Your Torque at a time. handset has ‘reverse charging’ and so can be placed Running the batteries right down at least once a either way around on the base or charger.
  • Page 7: Set The Date And Time Manually

    3. Press ‘Save’ and enter the time using the 24 hour format HH-MM, e.g. 14-45 for 2.45pm. 4. Press ‘Save’ to confi rm or RED to return to standby. Your Torque handset is now ready for use. Torque User Guide.indd Sec1:7 Torque User Guide.indd Sec1:7 5/2/10 17:14:01 5/2/10 17:14:01...
  • Page 8: Your Torque Handset

    Redial / Pause / Scroll Up / Volume up Phonebook / Scroll Down / Volume down Hash - to change the case when entering letters/editing Keypad lock Intercom - to make an internal call Recall Torque User Guide.indd Sec1:8 Torque User Guide.indd Sec1:8 5/2/10 17:14:01 5/2/10 17:14:01...
  • Page 9: Your Torque Base

    Use to turn mood Telephone line lighting on / off Reverse charging socket contact, handset can be placed either way around on the base Mains power socket Torque User Guide.indd Sec1:9 Torque User Guide.indd Sec1:9 5/2/10 17:14:02 5/2/10 17:14:02...
  • Page 10: Using The Handset

    4. Press GREEN to dial the number. 2. Scroll up or down to the entry you want. 3. Press GREEN to dial the number. Torque User Guide.indd Sec1:10 Torque User Guide.indd Sec1:10 5/2/10 17:14:03 5/2/10 17:14:03...
  • Page 11: Answer A Call

    To adjust the volume switch the handset back on. 1. During a call, press to adjust the earpiece or loudspeaker volume. The level is shown in the handset display. Torque User Guide.indd Sec1:11 Torque User Guide.indd Sec1:11 5/2/10 17:14:04 5/2/10 17:14:04...
  • Page 12: Mood Lighting

    U S I N G T H E H A N D S E T Mood lighting Your Torque base has ‘Mood lighting’ which is a ring of white light around the circular area of the base, where it sits on a surface. This light will fl ash when...
  • Page 13: Using The Phonebook

    U S I N G T H E P H O N E B O O K The Torque handset phonebook can store up to 100 To view an entry during a call: names and numbers. 1. Press ‘Names’ to open the phonebook menu.
  • Page 14 To change a ringtone U Press ‘8’ twice You can change a ringtone assigned to a phonebook entry, quickly and simply. L Press ‘5’ three times 1. Press Torque User Guide.indd Sec1:14 Torque User Guide.indd Sec1:14 5/2/10 17:14:07 5/2/10 17:14:07...
  • Page 15 To copy all entries (multipack users) 4. Press RED to return to standby. If you purchased a Torque multipack with more than 1 handset, you can copy all the Phonebook entries To copy an entry (multipack users) from 1 handset to the other handset/s If you purchased a Torque multipack with more than 1.
  • Page 16: Memory Status

    ‘Delete’ Phonebook’ and press ‘Select’ . 3. ‘Delete All Entries?’ is displayed. Press ‘Yes’ to confi rm or ‘No’ to return to the options. 4 Press RED to return to standby. Torque User Guide.indd Sec1:16 Torque User Guide.indd Sec1:16 5/2/10 17:14:09 5/2/10 17:14:09...
  • Page 17: Using Text Messaging

    U S I N G T E X T M E S S A G I N G Your Torque handset can send and receive text You must subscribe to your Network Provider’s Caller messages from participating mobile networks and Display service so that you can use Text Messaging compatible landline telephones in the UK.
  • Page 18 Press ‘Select’ to save the message in the Drafts folder. INSERT SYMBOL Press ‘Select’ . The symbol table is displayed. Press to highlight the symbol you want and then press ‘Insert’ . Torque User Guide.indd Sec1:18 Torque User Guide.indd Sec1:18 5/2/10 17:14:10 5/2/10 17:14:10...
  • Page 19: Standard Text Entry

    ‘Options’ , ‘Send’ is highlighted. Press ‘Select’ and Menu. enter a number or search for the number and then 4. Press RED to return to standby. press ‘Send’ . Torque User Guide.indd Sec1:19 Torque User Guide.indd Sec1:19 5/2/10 17:14:11 5/2/10 17:14:11...
  • Page 20: Edit Templates

    ‘Clear’ to edit the ‘Insert Symbol’ , ‘Insert Emoticon’ , ‘Insert Template’ or template. Press ‘Save’ . ‘Message Type’ . 5. Press RED to return to standby. Torque User Guide.indd Sec1:20 Torque User Guide.indd Sec1:20 5/2/10 17:14:12 5/2/10 17:14:12...
  • Page 21: Deleting Texts

    ‘Send Centre 1’ or ‘Send Centre 2’ The Receive Centre number is: 080058752. or ‘Send Centre 1’ or ‘Send Centre 2’ and press ‘Select’ . 5. Press RED to return to standby. Torque User Guide.indd Sec1:21 Torque User Guide.indd Sec1:21 5/2/10 17:14:14 5/2/10 17:14:14...
  • Page 22 612 characters and the message will be sent as up to 4 linked messages, each up to 160 characters long. Torque User Guide.indd Sec1:22 Torque User Guide.indd Sec1:22 5/2/10 17:14:15 5/2/10 17:14:15...
  • Page 23: Using The Calls List

    ‘Select’ to see the details. The handset can hold details of up to 30 answered or 3. Press RED to return to standby. unanswered calls and 20 dialled Calls. Torque User Guide.indd Sec1:23 Torque User Guide.indd Sec1:23 5/2/10 17:14:16 5/2/10 17:14:16...
  • Page 24 6. The number is pre-entered on the Send to screen, ‘Options’ . press ‘Send’ to send the message. 3. Scroll to ‘Save number’ and press ‘Select’ . Torque User Guide.indd Sec1:24 Torque User Guide.indd Sec1:24 5/2/10 17:14:17 5/2/10 17:14:17...
  • Page 25 ‘Calls Lists’ and then press ‘Select’ . ‘Missed Calls’ is highlighted. Scroll ‘Delete Calls’ and press ‘Select’ . 2. ‘Missed Calls’ is highlighted. Scroll to ‘All Calls’ and press ‘Select’ . Torque User Guide.indd Sec1:25 Torque User Guide.indd Sec1:25 5/2/10 17:14:18 5/2/10 17:14:18...
  • Page 26: Using The Agenda

    If no 6. Press to select ‘Silent’ or ‘Alarm’ and press button is pressed, the alarm stops after one minute. ‘Select’ . 7. Press RED to return to standby. Torque User Guide.indd Sec1:26 Torque User Guide.indd Sec1:26 5/2/10 17:14:19 5/2/10 17:14:19...
  • Page 27: Delete Agenda

    6. Press to select ‘Silent’ or ‘Alarm’ and press ‘Select’ . 1. Press ‘Menu’ , scroll to ‘Agenda’ and press ‘Select’ . 7. Press RED to return to standby. Torque User Guide.indd Sec1:27 Torque User Guide.indd Sec1:27 5/2/10 17:14:20 5/2/10 17:14:20...
  • Page 28 2. Stored events are displayed. Press ‘Options’ . 3. Scroll to ‘Delete all events’ and press ‘Select’ . 4. Press ‘Yes’ to confi rm or ‘No’ to cancel. 5. Press RED to return to standby. Torque User Guide.indd Sec1:28 Torque User Guide.indd Sec1:28 5/2/10 17:14:22 5/2/10 17:14:22...
  • Page 29: Clock & Alarm

    ‘On’ and press ‘Select’ . Switch off alarm ring 4. Press to select ‘Once’ , ‘Mon-Fri’ or ‘On Daily’ 1. When the alarm sounds, press ‘Stop‘ and press ‘Select. Torque User Guide.indd Sec1:29 Torque User Guide.indd Sec1:29 5/2/10 17:14:22 5/2/10 17:14:22...
  • Page 30: Handset Settings

    4. Press ‘Clear’ to delete the current name and use the 5. Press RED to return to standby. keypad to enter the new handset name. Press ‘Save’ to confi rm. 5. Press RED to return to standby. Torque User Guide.indd Sec1:30 Torque User Guide.indd Sec1:30 5/2/10 17:14:24 5/2/10 17:14:24...
  • Page 31: Display Language

    2. ‘Set Handset’ is highlighted. Press ‘Select’ . 2. ‘Set Handset’ is highlighted. Press ‘Select’ . 3. Scroll to ‘Key Beep’ and press ‘Select’ . 3. Scroll to ‘Screensaver’ and press ‘Select’ . Torque User Guide.indd Sec1:31 Torque User Guide.indd Sec1:31 5/2/10 17:14:25 5/2/10 17:14:25...
  • Page 32 9, before you dial a number. You can save this access code in your Torque handset and it will be added automatically each time you dial. 1. Press ‘Menu’ , scroll to ‘Settings’...
  • Page 33: Base Settings

    The System PIN is used when changing certain settings and for handset/base registration/de- Your Torque product is set to Tone dialling. You registration. The default setting is 0000 but you can should not normally need to change this setting. The change this to your own personal PIN number with dial mode options are Tone or Pulse.
  • Page 34 1. Press ‘Menu’ , scroll to ‘Settings’ and press ‘Select’ . 2. Scroll to ‘Set Base’ . Press ‘Select’ . 3. Scroll to ‘Master Reset’ . Press ‘Select’ . Torque User Guide.indd Sec1:34 Torque User Guide.indd Sec1:34 5/2/10 17:14:29 5/2/10 17:14:29...
  • Page 35: Registration

    R E G I S T R AT I O N Up to 5 handsets can be registered to the Torque At the handset: base. Additional handsets must be fully charged and 2. If the handset is new and ‘Please Register’ is registered to the base before you can use them.
  • Page 36 ‘Select’ . You can register your Torque handset with up to 4 bases. Once registered, you can switch between 5. Press ‘Yes’ to confi rm or ‘No’ to cancel. The display bases, for example, bases at home and at work.
  • Page 37 1. Press ‘int’ (bottom right of the keypad), followed by the number of the handset (1-5) that you want to call. 2. Press OK to dial. 37 37 Torque User Guide.indd Sec1:37 Torque User Guide.indd Sec1:37 5/2/10 17:14:31 5/2/10 17:14:31...
  • Page 38: Answering Machine

    A N S W E R I N G M A C H I N E Your Torque answering machine records unanswered 2. Scroll to ‘Answer Settings’ and press ‘Select’ . calls when it is activated. It can store up to 59 3.
  • Page 39 ‘Answer & Record’ or ‘Answer Only’ and press ‘Select’ . 5. You will hear ‘Please Speak after the Tone’ and this is also displayed on the handset. 39 39 Torque User Guide.indd Sec1:39 Torque User Guide.indd Sec1:39 5/2/10 17:14:33 5/2/10 17:14:33...
  • Page 40 2. Scroll to ‘Record Memo’ and press ‘Select’ . 6. The message is played. Press OK to stop playback or press ‘Delete’ to delete a personal OGM. 40 40 Torque User Guide.indd Sec1:40 Torque User Guide.indd Sec1:40 5/2/10 17:14:34 5/2/10 17:14:34...
  • Page 41: Message Playback

    2. To interrupt and speak to the caller, press GREEN or, after the caller has hung up and the display shows ‘You have a new message’ , press ‘Play’ to play new messages. 41 41 Torque User Guide.indd Sec1:41 Torque User Guide.indd Sec1:41 5/2/10 17:14:35 5/2/10 17:14:35...
  • Page 42: During Playback

    Remote access Handset button shortcuts During playback: You can operate your answering machine from any Touchtone phone by calling your Torque product Pause and entering a 4 digit security code (original code is 0000). Resume Switch remote access PIN On or Off Repeat message 1.
  • Page 43 . You can try and enter the PIN 1 more is 0000). time. If it is still incorrect you will hear the above voice prompt and the Torque product will end 6. Enter the new 4 digit PIN and press ‘Save’ . Enter the the call.
  • Page 44 Mode status of the product recorded. at the time. Record a new outgoing message To set to answer off To set to answer on 44 44 Torque User Guide.indd Sec1:44 Torque User Guide.indd Sec1:44 5/2/10 17:14:37 5/2/10 17:14:37...
  • Page 45: Simple Solutions

    • You are too far from the base - move closer to the base • Check that the mains power is connected correctly. Torque User Guide.indd Sec1:45 Torque User Guide.indd Sec1:45 5/2/10 17:14:37 5/2/10 17:14:37...
  • Page 46 The memory may be full. If so, you will need to delete Unable to register another handset some messages. • Maximum number of 5 handsets has been reached. Torque User Guide.indd Sec1:46 Torque User Guide.indd Sec1:46 5/2/10 17:14:38 5/2/10 17:14:38...
  • Page 47 • The maximum message length is 3 minutes. If you are still experiencing any diffi culty after making the above checks, please call the helpdesk for further assistance. Torque User Guide.indd Sec1:47 Torque User Guide.indd Sec1:47 5/2/10 17:14:38 5/2/10 17:14:38...
  • Page 48 Ensure that you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your Caller’s number when you receive an incoming call. Torque User Guide.indd Sec1:48 Torque User Guide.indd Sec1:48 5/2/10 17:14:38 5/2/10 17:14:38...
  • Page 49 You keep hearing an error beep • You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. Torque User Guide.indd Sec1:49 Torque User Guide.indd Sec1:49 5/2/10 17:14:38 5/2/10 17:14:38...
  • Page 50: General Information

    Clean the handset and base with a damp (not wet) • Radio signal transmitted between the handset cloth, or an anti-static wipe. and the base may cause interference to hearing aids. Torque User Guide.indd Sec1:50 Torque User Guide.indd Sec1:50 5/2/10 17:14:39 5/2/10 17:14:39...
  • Page 51 • Do not expose your product to fi re, explosive or other avoid increasing landfi ll. hazardous conditions. Torque User Guide.indd Sec1:51 Torque User Guide.indd Sec1:51 5/2/10 17:14:39 5/2/10 17:14:39...
  • Page 52: Warranty

    Remember to take your receipt as proof of purchase as it must be produced before the warranty can be honoured. Torque User Guide.indd Sec1:52 Torque User Guide.indd Sec1:52 5/2/10 17:14:39 5/2/10 17:14:39...
  • Page 53 If in doubt please any one telephone line. Your Torque product has a consult your service provider. REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.
  • Page 54: Technical Information

    T E C H N I C A L I N F O R M AT I O N Technical Specifi cation Declaration of Conformance Hereby, Magic Box ES Ltd., declares that this Standard: Digital Enhanced Cordless Torque product is in compliance with the essential Telecommunications (DECT) requirements and other relevant provisions of Directive 1999/5/EC. Operating 1880-1900 MHz...
  • Page 55 Torque User Guide.indd Sec1:55 Torque User Guide.indd Sec1:55 5/2/10 17:14:40 5/2/10 17:14:40...
  • Page 56 Helpline 0845 833 1673 (local call rate) Feb10/Issue 1 Torque User Guide.indd Sec1:56 Torque User Guide.indd Sec1:56 5/2/10 17:14:40 5/2/10 17:14:40...

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