Memory and storage
Learn how to manage your apps, files, and other stuff on your phone.
Back up and restore data on your phone
Accidents can happen – so set your phone to back up your settings, such as your
start screen layout, and other stuff to your Microsoft account.
You need a Microsoft account to back up your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > backup.
2. If asked, sign in to your Microsoft account.
3. Select what to back up and how. You can set your phone to automatically back
up your app list, settings, and text messages. To automatically back up your
future videos or best-quality photos to OneDrive, you need a Wi-Fi connection.
You don't need to back up your contacts and calendar events
separately. Your phone automatically backs them up and keeps them in sync
with your Microsoft account.
If some of your downloaded apps are not included in the backup, you can re-
download them from Store, as long as the app is available. Store remembers the
apps you've bought, so you don't need to pay for them again. Data transmission
costs may apply. For more info, contact your network service provider.
To back up other content, such as music, connect your phone to your computer,
and follow the instructions on the computer screen. You have 2 options: either
sync content between your phone and computer using the Windows Phone app
for desktop, or drag and drop content from phone to computer in your
computer's file manager, such as Windows Explorer.
Back up the photos you've taken earlier to OneDrive
Tap Photos >
OneDrive, select where you want to upload the photos, and tap
To check the photos you've backed up, log in to your OneDrive account on any
device and check the folder to which you saved the photos.
Restore backed up data
You can restore your backed up data after resetting or updating your phone
software, or when setting up a new phone. Sign in to your Microsoft account, and
follow the instructions shown on your phone. To reset your phone, on the start
screen, swipe down from the top of the screen, and tap ALL SETTINGS > about >
reset your phone. Resetting restores the factory settings, and erases all your
personal content, but you can restore your backed up data after signing in to
your Microsoft account.
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, select the photos or albums you want to upload, tap