Note that mobile Use only batteries, chargers, and other accessories devices may be transmitting even if you are not making approved by Nokia for use with this device. Third- a voice call. party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible.
Contents Safety ............. 2 Clock ................31 SkyDrive ................ 32 Get started ............ 5 Nokia account ..............33 Back, Start, and Search Buttons........6 Store ................34 Antenna locations ............6 People & messaging........36 Optional: Remove the SIM Card ........7 Calls ................
Page 4
Security ................90 Watch and listen ............71 Wallet ................92 FM radio ................. 71 Access codes ..............93 Nokia Music ..............72 Troubleshooting and support ....108 Sync music and videos between your phone and computer ............... 74 Product and safety information .....109 Games ................
Nokia Lumia Icon: Get started Get started Headset Earpiece Connector Front Camera SIM Card Tray Light sensor Flash Rear Camera Volume Keys Power/Lock Key Camera Key Speaker Back Button Search Button Start Button Micro-USB/ Charger Port Some of the accessories mentioned in this user guide may be sold separately.
Nokia Lumia Icon: Get started Back, Start, and Search Buttons Antenna locations The Back, Start, and Search Buttons help you navigate your phone. Learn where the antennas are located on your phone to get the best possible performance. • To switch between open apps, press and hold , swipe left or right, and tap the app you want.
2. At the top of the phone use your fingernail to slide out the SIM tray. Your device is equipped with an internal rechargeable battery which should be replaced only by Nokia or an authorized Nokia repair center. You should never attempt to open or disassemble this device yourself and doing so may cause damage that voids your warranty.
Nokia Lumia Icon: Get started Charge your phone If the battery is completely discharged, it may need to charge for up to 20 minutes before you can use your phone. The charging indicator may Your phone comes with a Wall/USB charger and a USB cable that not be displayed in this time.
Page 9
Nokia Lumia Icon: Get started Charge your phone wirelessly Warning No need for hassle with cables, just place your device on a wireless charger, and it immediately starts charging. Make sure there’s nothing between the charger and the device. Do not attach any objects, such as silicone covers or The charging areas on the phone and the charger need to touch, stickers, on the device surface near the charging area.
Nokia Lumia Icon: Get started First start-up To turn the power off, press and hold the Power/Lock Key and then swipe your finger down the screen to shutdown. Learn how to get your new phone up and running. Your new phone comes with great features that will be installed when you start your phone for the first time.
Nokia Lumia Icon: Get started Microsoft account Create your Microsoft account With a Microsoft account, you can access Microsoft services with a Spice up your life and get more from your phone – create a Microsoft single username and password on your computer or phone. You can account.
Nokia Lumia Icon: Get started Lock screen Unlock the screen Press the Power/Lock Key, and drag the lock screen up. Want to avoid accidentally making a call when your phone is in your pocket or bag? Press the Power/Lock Key.
Nokia Lumia Icon: Get started Connect a headset Change the volume Enjoy your favorite music, or free your hands for other things when Trouble hearing your phone ringing in noisy environments, or calls too on a call. loud? You can change the volume to your liking.
Nokia Lumia Icon: Get started Icons shown on your phone The type of mobile network you’re currently connected to may be shown with a single letter, a combination of letters, or a combination of The status bar at the top of the screen tells you the current time, letters and numbers.
Nokia Lumia Icon: Basics Basics Switch between apps Press and hold , swipe to the app you want, and tap the app. Get to know your phone Tip: Your phone has two views, making it easy for you to keep up with To close the app, tap what’s going on.
Page 16
Nokia Lumia Icon: Basics Use the touch screen Tap and hold to drag an item Explore your phone with a tap, swipe, or drag. Place your finger on the item for a couple of seconds, and slide your finger across the screen.
Page 17
Nokia Lumia Icon: Basics Swipe Example: Place your finger on the screen, and slide your finger in the desired direction. Swipe left or right between the Start screen and the apps menu, or between different views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger.
Page 18
Nokia Lumia Icon: Basics Zoom in or out Use your phone with ease Place 2 fingers on an item, such as a map, photo, or web page, and slide Struggling with small text or blurry images? Make the fonts larger your fingers apart or together.
Page 19
Nokia Lumia Icon: Basics Use your phone with a TTY/TDD Control your phone with your voice Switch TTY/TDD to full. Got your hands full, but need to use your phone? You can use your voice to make a call, send a text message, search the web, or open an The available TTY/TDD modes may vary depending on your network app.
Nokia Lumia Icon: Basics Personalize your phone Move a tile Tap and hold the tile, drag and drop it to the new location, and tap the Learn how to personalize the Start screen, and how to change screen. ringtones. Resize or unpin a tile Personalize the Start screen To resize, tap and hold the tile, and tap the arrow icon.
Page 21
Nokia Lumia Icon: Basics Create a safe, fun Start screen for kids Tip: You can let your kids use some apps on your phone without having to worry about them accidentally deleting your work email, making online To let your kids make an in-app purchase, such as buy game purchases, or doing anything else they shouldn’t.
Page 22
Nokia Lumia Icon: Basics Personalize the lock screen Change the background photo Tap change photo, select a photo, adjust it to get the best possible fit, Would you like to make your lock screen look unique? You can, for example, have your own favorite photo in the background.
Page 23
Nokia Lumia Icon: Basics Enhance your audio experience Silence your phone Get the most out of your music experience and enhance the sound of When you switch silent mode on, all ringtones and alert tones are your music and videos.
Nokia Lumia Icon: Basics Take a screenshot Extend battery life Did you just finish personalizing your Start screen, and want to share Get the most out of your phone while getting the battery life you need. your work of art? You can capture your screen and send it to your There are steps you can take to save power on your phone.
Page 25
Nokia Lumia Icon: Basics Lower the screen brightness Use network connections selectively Settings > brightness. From the Start screen, swipe left, and tap Set your phone to check for new email less frequently, or even by Make sure that Automatically adjust is switched to Off request only.
Nokia Lumia Icon: Basics Save on data roaming costs Stop data roaming From the Start screen, swipe left, and tap Settings, tap cellular, and Want to save on your phone bills? You can cut data roaming costs by switch Data roaming options to don’t roam.
Nokia Lumia Icon: Basics Text input Switch between upper and lower case characters Tap the Shift key. To turn the caps lock mode on, double-tap the Shift Learn how to write text quickly and efficiently with your phone’s key. To return to normal mode, tap the Shift key again.
Page 28
Nokia Lumia Icon: Basics Move the cursor Tip: Tap and hold the text until you see the cursor. Without lifting your finger, drag the cursor to the place you want. To quickly type in a number or special character, while holding the Numbers and symbol key, slide your finger to the character, and lift your finger.
Page 29
Nokia Lumia Icon: Basics Correct a word Switch word suggestions off Settings > keyboard. If you notice that you have misspelled a word, tap it to see suggestions From the Start screen, swipe left, and tap Tap your language keyboard, and clear the Suggest text check box.
Nokia Lumia Icon: Basics Scan codes or text Switch between the languages when writing Tap the Language key repeatedly until the language you want is shown. Use your phone camera to scan things, such as QR codes, barcodes, The keyboard layout and word suggestions change according to the and book and DVD covers, and get further info on what your phone language selected.
Nokia Lumia Icon: Basics Clock Turn an alarm off Switch the alarm to Off Keep track of time – learn how to use your phone as a clock, as well as an alarm clock. Delete an alarm Set an alarm Tap the alarm, and tap You can use your phone as an alarm clock.
Nokia Lumia Icon: Basics SkyDrive Tip: Store your stuff in the clouds. You don’t need to worry about freeing To easily manage your stuff in the cloud using your phone, memory for your favorites or new apps. you can download the SkyDrive app from Windows Phone Store.
The available services may vary. There are several places where you can access your stuff on SkyDrive. To learn more about the Nokia account and Nokia services, go to On your phone, you can check your photos and videos in the Photos account.nokia.com.
Nokia Lumia Icon: Basics Store The availability of Windows Phone Store and the selection of items available for download depend on your region. Make your phone your own with more apps, games, and other items, To download from Windows Phone Store, you need to be signed in to some of which are free of charge.
Page 35
Nokia Lumia Icon: Basics View your ongoing downloads Tip: While an item is downloading, you can continue to browse Windows Phone Store for other content and add items to be downloaded. Did you find something in Windows Phone Store that you know your friends would be interested in? You can send them Store.
Nokia Lumia Icon: People & messaging People & messaging Call a phone number , type in the phone number, and tap call. > To type in the + character, used for international calls, tap and hold 0. Contact your friends and family, and share your files, such as photos, using your phone.
Page 37
Nokia Lumia Icon: People & messaging Copy and paste a phone number Silence an incoming call Tap and hold the phone number, tap copy, and in a text box, tap If your phone rings when you don’t want to be disturbed, you can silence your phone.
Nokia Lumia Icon: People & messaging Contacts Edit a contact 1. Tap the contact and You can save and organize your friends’ phone numbers, addresses, and other contact information in the People Hub. You can also get in touch 2. Edit or add details, such as a ringtone, or a web address.
Nokia Lumia Icon: People & messaging Save a number from a received message Use a voice command , and say Call or Text and the contact’s Have you received a message from a person whose phone number is In any view, press and hold not yet saved in your People Hub? You can easily save the number in a name.
Page 40
Nokia Lumia Icon: People & messaging Share a contact using NFC Tip: It’s easy to share a contact with your friends by using tap+send. Just tap their phones, and you’re done. If you haven’t used rooms yet, your phone has a Family Room ready for you.
Nokia Lumia Icon: People & messaging Social networks See your friends’ status updates After you set up your social networking services on your phone, you can Want to keep in touch with your friends? You can set up social follow your friends’ status updates in the People Hub.
Nokia Lumia Icon: People & messaging Messages Comment on a friend’s status update In Facebook, you can contact your friends by commenting on their Stay in touch with your friends, and send them text or multimedia status updates. messages, or start chatting.
Page 43
Nokia Lumia Icon: People & messaging In the messaging settings, you can set your phone to back up your Tip: messages to SkyDrive. If you change to a new Windows Phone device, you can get your messages to your new phone during the setup.
Page 44
Nokia Lumia Icon: People & messaging Reply to a message Send location in a message Don’t keep your friend waiting – reply to the message straight away. Asked your friends to come and meet you, but they don’t know the place? Send them your location on a map.
Nokia Lumia Icon: People & messaging Email Send an audio message Want to celebrate your friend’s birthday with a song? Send your song as You can use your phone to read and reply to email when you’re on the an audio message.
Page 46
Nokia Lumia Icon: People & messaging Exchange ActiveSync Tip: Would you like to have your work email, contacts, and calendar at hand, whether you are sitting by your computer or on the go with your Add your work email, contacts, and calendar to your phone phone? You can sync the important content between your phone and a with advanced setup.
Page 47
Nokia Lumia Icon: People & messaging Open email from the Start screen Send email With live email tiles you can open email directly from the Start screen. Don’t let your email pile up. Use your phone to read and write email on the go.
Page 48
Nokia Lumia Icon: People & messaging Read email Read email in a conversation Waiting for important news? Use your phone to read your email instead In your mailbox, tap the conversation that includes the email, and tap the of checking them only when you’re at your desk.
Page 49
Nokia Lumia Icon: People & messaging View mails separately Link several mailboxes as a unified inbox Mails are grouped by title in conversations. A conversation also includes If you have more than one email account, you can choose which inboxes your replies.
The full-resolution photo can only be viewed in Nokia Pro Camera. 2. To zoom in, swipe up, and to zoom out, swipe down. Outside Nokia Pro Camera, an easy-to-share version of the photo is used. 3. To focus, press and hold the Camera Key halfway down, or tap the screen.
Page 51
Nokia Lumia Icon: Camera Take a self-portrait Save location info to your photos and videos To take a self-portrait easily, use the front camera of your phone. If you want to remember exactly where you were when you took a particular photo or video, you can set your phone to automatically 1.
3. To take the photo, tap 4. Frame your photos with ease Nokia Pro Camera tips Want to take full advantage of Nokia Pro Camera? Take a look at these tips and learn more about your high-resolution camera. 1. Press the Camera Key.
Would you like to make your camera even better and find new fun ways to take great photos? To find your photos and videos easily, mark your favorites, or organize Download Nokia Lenses apps from Windows Phone Store. them into albums. 1. To turn the camera on, press the Camera Key.
Page 54
Nokia Lumia Icon: Camera Zoom in or out Mark a photo as a favorite Place 2 fingers on the screen, and slide your fingers together or apart. Would you like to find your best shots quickly and easily? Mark them as...
Page 55
Nokia Lumia Icon: Camera Change the background in the Photos Hub Create an album Have a superb shot that makes you feel good every time you look at it? To easily find photos of an occasion, a person, or a trip, organize your Set it as the background of the Photos Hub.
Page 56
You can do that directly from the photos. Photos Hub. 1. Tap Photos, and browse to a photo or video. If your computer is a Mac, install the Nokia Photo Transfer for Mac app from www.nokia.com. > share... and the service. 2. Tap 1.
• Have your favorite places backed up and at hand on all HERE apps and at here.com – save places to your Nokia account • Write a review of a place, or take a photo and upload it for everyone to see, either on their phones or at here.com...
Page 58
Tip: amounts of data, which may result in data costs. Some content is generated by third parties and not Nokia. The content Trying to get oriented in a new place? When the compass is may be inaccurate and is subject to availability.
Page 59
Nokia Lumia Icon: Maps & navigation Zoom in or out Place two fingers on the map, and slide them apart to zoom in or together to zoom out. Tip: > settings, To add zoom controls to the map view, tap...
Page 60
Nokia Lumia Icon: Maps & navigation Discover nearby places Find certain types of nearby places Looking for a new restaurant, hotel, or shop? HERE Maps suggests When the nearby places are shown on the map, swipe up from the bottom of the screen, and tap show categories and a category.
Page 61
Nokia Lumia Icon: Maps & navigation Get directions to a place Tip: Want to find your way easily? Get directions for walking, driving, or using public transportation – use your current location or any other To see info on a particular location in a building, such as a place as the starting point.
Page 62
In the place details view, swipe to reviews, and tap . Tap the stars to rate the place, and write your review. If you’re signed in to your Nokia account, your favorites are synced to your account automatically every time you open HERE Maps. To sync Save a place your saved places manually, tap >...
• Have your favorite places backed up and at hand on all HERE apps and at here.com: save places to your Nokia account When you need clear turn-by-turn directions optimized for driving, HERE Drive+ helps you get to your destination.
Page 64
By default, the map rotates to your driving direction, and the compass The destination is saved to your Nokia account. If you’re not signed in to points north. To view the map north up, for example, to get a general your Nokia account, you are asked to sign in.
Page 65
If you can’t find a voice with street names for your language, you may need to download and install the speech language in the phone If you’re signed in to your Nokia account, your favorites are synced to Settings >...
Nokia Lumia Icon: Maps & navigation Change the look of the Drive+ view Hide prominent buildings and attractions Swipe up from the bottom of the screen, tap Settings > Map options, Are you using HERE Drive+ at night, when it’s dark? With day and night and turn Landmarks Off modes, you can see the screen clearly at all times.
Nokia Lumia Icon: Internet Internet Use a mobile data connection when roaming Connecting to the internet when roaming, especially when abroad, can raise data costs substantially. Learn how to create wireless connections and browse the web while keeping your data costs down.
Nokia Lumia Icon: Internet Web browser Zoom in or out Place two fingers on the screen, and slide your fingers apart or Catch up on the news, and visit your favorite websites. You can use together. Internet Explorer 10 on your phone to view web pages on the internet.
Page 69
Nokia Lumia Icon: Internet Close a tab Share a web page > tabs > When you’ve found an interesting web page, you can send it to your friends. If your friends are next to you, just tap their phones. Otherwise,...
Nokia Lumia Icon: Internet Search the web Explore the web and the outside world with Bing search. You can use the keyboard or your voice to write your search words. 1. Press 2. Write your search word in the search box, and tap .
Nokia Lumia Icon: Entertainment Entertainment FM radio Learn how to listen to the radio on your phone. Having a spare moment and in need of entertainment? Learn how to watch videos, listen to your favorite music, and play games. Watch and listen You can use your phone to watch videos and listen to music and podcasts while on the move.
This service is not available in all countries or regions. If you have any credit, or a Nokia Music Unlimited membership To buy the current song, tap associated with your Nokia account, do not close it. If you do, all these will be lost. Skip to the next song Downloading and streaming music and other content may involve transfer of large amounts of data through your service provider’s...
Page 73
Buy music You can create a music profile to listen to genre mixes that have been Keep up with the beat and download your favorite music from Nokia tailored to your taste. Your profile is compiled automatically from the Music.
Nokia Lumia Icon: Entertainment Sync music and videos between your phone and Games computer Want to have some fun? Keep yourself entertained by downloading and playing games on your phone. Do you have media on your computer that you want to listen to or watch on your phone? Use a USB cable to sync music and videos between your phone and computer.
Page 75
Nokia Lumia Icon: Entertainment Play a game Gaming on your phone is a truly social experience. Xbox, Microsoft’s gaming service, lets you play games with your friends and use your gamer profile to keep track of game scores and achievements.
Nokia Lumia Icon: Office Office Microsoft Office Mobile Microsoft Office Mobile is your office away from the office. Keep yourself organized. Learn how to use the calendar and the Go to the Office Hub to create and edit Word documents and Excel Microsoft Office apps.
Page 77
Nokia Lumia Icon: Office Create a Word document Add a comment You can create new documents with Microsoft Word Mobile. > Office. 1. Tap Search for text in a document 2. Swipe to recent. Tap the Word file and 3. Tap Send a document in an email 4.
Page 78
Nokia Lumia Icon: Office Add a comment to a cell View and edit a PowerPoint presentation > comment. Add the finishing touches to your presentation en route to your meeting with Microsoft PowerPoint Mobile. Apply a filter to cells Office, swipe to places, and tap the location of the 1.
Nokia Lumia Icon: Office Write a note Share documents with SharePoint Workspace Mobile Work on shared Microsoft Office documents, and collaborate on Notes on paper are easy to lose. Instead of jotting them down on paper, projects, schedules, and ideas. With Microsoft SharePoint Workspace you can write your notes with Microsoft OneNote Mobile.
Nokia Lumia Icon: Office Continue with a document on another device Add an appointment Need to remember an appointment? Add it to your calendar. You can save your Office document on SkyDrive and continue your work on another device. Calendar.
Nokia Lumia Icon: Office View a specific day In the day or agenda view, tap and the day. Use multiple calendars When you set up email accounts on your phone, you can see the calendars from all your accounts in one place.
Make sure that the device battery has enough power, or connect the charger before starting the update. After the update, go to www.nokia.com/support to get your new user guide. Chapter 9...
Nokia Lumia Icon: Phone management & connectivity Use a high speed connection Update your phone software No computer needed – update your phone software wirelessly for new Why not make the most of your network connections? Use a 4G features and improved performance.
Nokia Lumia Icon: Phone management & connectivity Wi-Fi Note: Find out more about using the Wi-Fi connection. Using Wi-Fi may be restricted in some countries. For example, in the EU, you are only allowed to use 5150–5350 MHz Wi-Fi indoors, and in the USA and Canada, you are only allowed to use 5.15–5.25 GHz Wi-Fi indoors.
Nokia Lumia Icon: Phone management & connectivity Connect to a Bluetooth accessory with NFC Hands busy? Use a headset. Or why not listen to music using wireless Explore the world around you. Tap accessories to connect to them, and speakers? You only need to tap the compatible accessory with your tap tags to call someone or open a website.
Page 86
The info you want is just a tap away. Payment and ticketing apps and services are provided by third parties. Nokia does not provide any warranty or take Tap a tag with the NFC area of your phone.
Nokia Lumia Icon: Phone management & connectivity Bluetooth Connect to a wireless headset With a wireless headset (sold separately), you can speak on the phone You can connect wirelessly to other compatible devices, such as phones, hands-free – you can continue what you’re doing, such as working at computers, headsets, and car kits.
Nokia Lumia Icon: Phone management & connectivity Memory and storage Send your content using Bluetooth Want to share your content or send photos you’ve taken to a friend? Learn how to manage your photos, apps and other stuff on your phone.
Page 89
If you want to transfer photos you have taken to Mac, it is • Text, multimedia, and email messages recommended that you use the Nokia Photo Transfer for Mac • Contact entries and details app, which you can download from www.nokia.com.
If you forget the security code and cannot recover it, or if you enter the wrong code too many times, your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact Nokia Care or your phone dealer. Chapter 9...
Page 91
Nokia Lumia Icon: Phone management & connectivity Unlock your phone Find your lost phone Press the Power/Lock Key, drag the lock screen up, and type in your Misplaced your phone, or afraid it’s been stolen? Use find my phone to security code.
Nokia Lumia Icon: Phone management & connectivity Wallet Define a PIN code for Wallet Keep your virtual wallet secure. Use Wallet to collect your credit and debit cards, coupons, and deals all in one place. Wallet. 1. From the Start screen, swipe left, and tap >...
Payment and ticketing apps and services are provided by If you forget the code or it isn’t supplied with third parties. Nokia does not provide any warranty or take your card, contact your network service provider. any responsibility for any such apps or services including...
From the Start screen, swipe left, Nokia Care. and tap If you need to contact Nokia Care or your service provider, you may need info, such as the model number and the serial number (IMEI). You can also go to www.nokia.com/support, where you can find: Settings >...
Nokia Lumia Icon: Product and safety information Product and safety information Make an emergency call 1. Make sure the phone is switched on. 2. Check for adequate signal strength. You can only use your device on the CDMA 800, CMDA1900, LTE 700, 1700/2100;...
Do not store the device in high temperatures. High temperatures All materials of the device can be recovered as materials and energy. may damage the device or battery. Check how to recycle your Nokia products at www.nokia.com/recycle. • Do not store the device in cold temperatures. When the device...
If you believe the battery or charger is damaged, compatible. take it to a service center before continuing to use it. Never use a Nokia may make additional battery or charger models available for this damaged battery or charger. device.
Be cautious when opening messages. They may contain malicious Accessibility solutions software or otherwise be harmful to your device or computer. Nokia is committed to making mobile phones easy to use for all • Be cautious when accepting connectivity requests, browsing individuals, including those with disabilities.
The Cellular Telecommunications & Internet Association (CTIA) has published further info and tips on safe use of cellular telephones at Nokia encourages you to visit these websites for updated information. You can access the FDA website at www.fda.gov/Radiation- www.ctia.org/consumer_info/safety, which we encourage you to EmittingProducts/RadiationEmittingProductsandProcedures/ review.
1g 1900 and WLAN 2450 of the mobile subscription may be sent to Nokia when you use the distance of 5/8 inch phone for the first time. This information may be used as specified in (1.5 centimetres) from the privacy policy, available at www.nokia.com.
Nokia Lumia Icon: Product and safety information Copyrights and other notices Nokia does not provide a warranty for or take any responsibility for the functionality, content, or end-user support of third-party apps DECLARATION OF CONFORMITY provided with your device. By using an app, you acknowledge that the app is provided as is.
Page 102
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nokia is under license. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license from Dolby Laboratories.