Panasonic KX-TG8231 Operating Instructions Manual page 46

Expandable digital cordless answering system
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Useful Information
Problem
The 2nd caller's
information is not displayed
during an outside call.
Answering system
Problem
The unit does not record
new messages.
I cannot operate the
answering system with the
handset.
When I try to operate the
answering system with the
base unit, the ANSWER
ON indicator on the base
unit flashes for a few
seconds and I cannot
operate the answering
system.
46
For assistance, please visit http://www.panasonic.com/help
Cause/solution
L In order to use Caller ID, Call Waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting
with Caller ID services (CWID).
Cause/solution
L The answering system is off. Turn it on (page
30).
L The message memory is full. Erase
unnecessary messages (page 31).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit's "Ring count"
setting or consult your service provider/
telephone company (page 35).
L The base unit or another handset is being used.
Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller
to finish.
L The handset is too far from the base unit. Move
closer.
L Another handset is being used. Wait for the
other user to finish.
L A caller is leaving a message. Wait for the caller
to finish.

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