Panasonic KX-TG8231 Operating Instructions Manual

Expandable digital cordless answering system
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider/
telephone company.
Charge the handset batteries for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.

Operating Instructions

Expandable Digital Cordless
Model No.
Model No.
Model shown is KX-TG8231.
Answering System
KX-TG8231
with 2 Handsets
KX-TG8232

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  Summary of Contents for Panasonic KX-TG8231

  • Page 1: Operating Instructions

    Charge the handset batteries for 7 hours before initial use. Please read these Operating Instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Operating Instructions Expandable Digital Cordless...
  • Page 2: Table Of Contents

    Answering system settings ..34 Voice Mail Service Using Voice Mail service ..36 For assistance, please visit http://www.panasonic.com/help Multi-unit Operation Operating additional handsets ..37 Intercom .
  • Page 3: Introduction

    Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG8231 Accessory information Supplied accessories Accessory item AC adaptor for base unit Telephone line cord Rechargeable batteries AAA (R03) size...
  • Page 4: Expanding Your Phone System

    Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. For assistance, please visit http://www.panasonic.com/help Order number HHR-4DPA KX-TCA60, KX-TCA86, KX-TCA88HA, KX-...
  • Page 5: Important Safety Instructions

    This may result in the risk of fire or electric shock. Never spill any liquid on the product. For assistance, please visit http://www.panasonic.com/help Introduction 11. To reduce the risk of electric shock, do not disassemble the product.
  • Page 6 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all.
  • Page 7: For Best Performance

    For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise- free communications, place your base unit: –...
  • Page 8 L To clean the product, use a dry soft cloth. The outer surface of the product can be scratched by wiping or rubbing with a hard cloth. L Do not use benzine, thinner, or any abrasive powder. For assistance, please visit http://www.panasonic.com/help...
  • Page 9: Preparation

    G { } (STOP) H {6} (Message) Message indicator I {V} (VOL.: Volume down) J {x} (LOCATOR) K {8} (Skip) For assistance, please visit http://www.panasonic.com/help Handset A Speaker B Soft keys C Joystick D {C} (TALK) E {s} (SP-PHONE: Speakerphone)
  • Page 10: Displays

    By pressing a soft key, or by pressing the center of the joystick, you can select the feature shown directly above it on the display. MENU REDIAL For assistance, please visit http://www.panasonic.com/help Displays Handset display items Item Meaning Within range of a base unit...
  • Page 11: Connections

    (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). Base unit L Use only the supplied Panasonic AC adaptor PQLV207. L Use only the supplied telephone line cord. (120 V AC, 60 Hz)
  • Page 12: Battery Installation And Replacement

    L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. For assistance, please visit http://www.panasonic.com/help Press the notch on the handset cover firmly, and slide it in the direction of the arrow. Insert the batteries negative (T) end first.
  • Page 13: Battery Charge

    L If you want to use the handset immediately, charge the batteries for at least 15 minutes. For assistance, please visit http://www.panasonic.com/help L Clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean...
  • Page 14: Screen Saver Mode

    Proceed to the next operation. “ ” The words in quotations indicate the menu on the display. Example: “Alarm” For assistance, please visit http://www.panasonic.com/help Symbol Meaning Push the handset joystick {V}/{^}: “ ” down or up to select the words in quotations.
  • Page 15: Voice Prompt *1

    Set the correct date and time so that: – You can use the alarm function (page 28). For assistance, please visit http://www.panasonic.com/help – The unit will announce the day and time a message was recorded when you play back on the answering system (page 31).
  • Page 16: Making/Answering Calls

    {REDIAL} (right soft key) {V}/{^}: Select the desired phone number. Erasing a number in the redial list {REDIAL} (right soft key) For assistance, please visit http://www.panasonic.com/help {V}/{^}: Select the desired phone number. {ERASE} {V}/{^}: “Yes” i {SELECT} i {OFF}...
  • Page 17: Useful Features During A Call

    PBX such as transferring an extension call, or accessing optional telephone services. Note: L To change the flash time, see page For assistance, please visit http://www.panasonic.com/help Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to the Call Waiting service of your service provider/telephone company.
  • Page 18 “Off”. Press {MENU} during an outside call. {V}/{^}: “On” or “Off”i {SELECT} L When this feature is turned on, ! is displayed. Note: L This feature will turn off after you hang up the call. For assistance, please visit http://www.panasonic.com/help...
  • Page 19: Phonebook

    Space # – A B C 2 D E F For assistance, please visit http://www.panasonic.com/help L To enter another character that is located on the same dial key, first push the joystick right to move the cursor to the next space.
  • Page 20 L If there is no entry corresponding to the character you selected, the next entry is displayed. {V}/{^}: Scroll through the phonebook if necessary. For assistance, please visit http://www.panasonic.com/help Searching by group {C} (left soft key) i {GROUP} {V}/{^}: Select the desired group. i {SELECT} L If you select “All groups”, the...
  • Page 21: Chain Dial

    ({1} to {9}). L You can view other one touch dial assignments by pushing the joystick up or down. For assistance, please visit http://www.panasonic.com/help Canceling a one touch dial assignment Press and hold the desired one touch dial key ({1} to {9}).
  • Page 22: Copying Handset Phonebook Entries

    {C} (left soft key) i {MENU} {V}/{^}: “Copy all” i {SELECT} Select the handset to copy to by pressing the desired handset number ({1} – {6}). L When all entries have been copied, “Completed” is displayed. {OFF} For assistance, please visit http://www.panasonic.com/help...
  • Page 23: Caller Id Service

    Custom name display When the Caller ID number is received and it matches a phone number stored For assistance, please visit http://www.panasonic.com/help Caller ID Service in the phonebook, the stored name from the phonebook is displayed and logged in the caller list.
  • Page 24: Caller List

    L If the item has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset. For assistance, please visit http://www.panasonic.com/help Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/ or the long distance code “1”.
  • Page 25 {V}/{^}: Select the desired item. L To edit the number, press {EDIT} repeatedly until the phone number is shown in the desired format. For assistance, please visit http://www.panasonic.com/help Caller ID Service {SAVE} Edit the name if necessary (see the character table, page 19). i {OK} Edit the phone number if necessary.
  • Page 26: Programming

    L In the following table, < > indicates the default setting. L The current item or setting is highlighted on the display. Main menu View Caller ID Display settings Set date & time Answering device For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – Wallpaper <Wallpaper1 > Display color <Color1>...
  • Page 27 Main menu Answering device Initial settings For assistance, please visit http://www.panasonic.com/help Sub-menu 1 Answer on Answer off <Answer on> Play greeting Erase message Settings Ringer settings Display settings Registration Set tel line Programming Sub-menu 2 – – Erase all Erase greeting Remote code <111>...
  • Page 28 Daily. Set the date and time beforehand (page 15). {MENU} (center of joystick) i K i {SELECT} {V}/{^}: “Alarm” i {SELECT} {V}/{^}: Select the desired alarm mode. i {SELECT} For assistance, please visit http://www.panasonic.com/help Sub-menu 1 Other settings –...
  • Page 29: Customer Support

    The handset can display the Internet address where you can download the operating instructions or get further information for this product by using your computer. {MENU} (center of joystick) i + i {SELECT} {OFF} For assistance, please visit http://www.panasonic.com/help Programming...
  • Page 30: Answering System

    – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. For assistance, please visit http://www.panasonic.com/help Turning the answering system on/off Using the base unit Press {s} (ANSWER ON) to turn on/ off the answering system.
  • Page 31: Listening To Messages Using The Base Unit

    {MENU} (center of joystick) i I i {SELECT} {V}/{^}: “Erase message” i {SELECT} {V}/{^}: “Erase greeting” i {SELECT} For assistance, please visit http://www.panasonic.com/help Answering System {V}/{^}: “Yes” i {SELECT} i {OFF} Listening to messages using the base unit When new messages have been recorded, the Message indicator on the base unit flashes.
  • Page 32: Listening To Messages Using The Handset

    {V}/{^}: “Erase message” i {SELECT} {V}/{^}: “Erase all” i {SELECT} {V}{^}: “Yes” i {SELECT} i {OFF} For assistance, please visit http://www.panasonic.com/help Operating the answering system You can also operate the answering system by pressing dial keys on the handset. To use the following commands:...
  • Page 33: Remote Operation

    (page 15). Control the unit using remote commands (page 34). When finished, hang up. For assistance, please visit http://www.panasonic.com/help Answering System Voice guidance When the English voice guidance is selected During remote operation, the unit’s...
  • Page 34: Answering System Settings

    Turning on the answering system remotely If the answering system is off, you can turn it on remotely. For assistance, please visit http://www.panasonic.com/help Dial your phone number from a touch-tone phone. Let the phone ring 15 times. L A long beep will be heard.
  • Page 35: Ring Count

    Voice Mail service. For assistance, please visit http://www.panasonic.com/help Answering System If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system...
  • Page 36: Voice Mail Service

    {CLEAR} until the handset beeps. L The indication of “New Voice Mail” may not display properly depending on availability of your service provider/telephone company. Please contact your service provider/ telephone company for details. For assistance, please visit http://www.panasonic.com/help...
  • Page 37: Multi-Unit Operation

    ({1} – {6}). L To stop paging, press {OFF}. When you finish talking, press {OFF}. For assistance, please visit http://www.panasonic.com/help Multi-unit Operation Answering an intercom call Press {C} or {s} to answer the page.
  • Page 38: Registering A Handset To A Base Unit

    {V}/{^}: “Registration” i {SELECT} {V}/{^}: “HS registration” i {SELECT} Base unit: For assistance, please visit http://www.panasonic.com/help Press and hold {x} (LOCATOR) for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press {x} (LOCATOR) to stop, then repeat this step.
  • Page 39 L To cancel a selected handset number, press the number again. The number stops flashing. {V}/{^}: “Yes” i {SELECT} L A long beep will sound as each handset number disappears. After “Deregistered” is displayed, press {OFF}. For assistance, please visit http://www.panasonic.com/help Multi-unit Operation...
  • Page 40: Useful Information

    To attach the belt clip To remove the belt clip For assistance, please visit http://www.panasonic.com/help Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page L Headset shown is KX-TCA86.
  • Page 41: Error Messages

    Please lift up and try again. You must first subscribe to Caller For assistance, please visit http://www.panasonic.com/help Cause/solution L The called handset is in use. L The handset you are calling is too far from the base unit.
  • Page 42: Troubleshooting

    Programmable settings Problem I have changed the display language to a language I cannot read. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure the batteries are installed correctly and fully charged (page 12). L Check the connections (page 11).
  • Page 43 I fully charged the batteries, but the operating time seems to be short. The handset display is blank. For assistance, please visit http://www.panasonic.com/help Cause/solution L Programming is not possible while either the base unit or another handset is being used. Try again later.
  • Page 44 I cannot make long distance calls. For assistance, please visit http://www.panasonic.com/help Cause/solution L The handset is not registered to the base unit. Register it (page 38). L The handset is too far from the base unit. Move closer.
  • Page 45 I cannot dial the phone number edited in the caller list. Time on the unit is shifted. For assistance, please visit http://www.panasonic.com/help Cause/solution L The called handset is too far from the base unit. L The called handset is in use. Try again later.
  • Page 46 I cannot operate the answering system. For assistance, please visit http://www.panasonic.com/help Cause/solution L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
  • Page 47 I have new messages in my voice mail service. For assistance, please visit http://www.panasonic.com/help Cause/solution L You are entering the wrong remote access code. If you forget the remote access code, store a new remote access code again (page 34).
  • Page 48: Fcc And Other Information

    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a For assistance, please visit http://www.panasonic.com/help REN of 0.3). If this equipment causes harm to the telephone network, the telephone...
  • Page 49 Privacy of communications may not be ensured when using this phone. For assistance, please visit http://www.panasonic.com/help Useful Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this...
  • Page 50 Notice L FCC ID can be found inside the battery compartment or on the bottom of the units. For assistance, please visit http://www.panasonic.com/help Notice ENERGY STAR As an NERGY Panasonic has determined that this...
  • Page 51: Specifications

    Dimensions: Base unit: Approx. 44 mm 116 mm 113 mm inches inches) Handset: Approx. 143 mm 47 mm 32 mm For assistance, please visit http://www.panasonic.com/help inches) Charger 87 mm inches) Mass (weight): Base unit: Approx. 190 g (0.42 lb.) Handset: Approx. 120 g (0.26 lb.)
  • Page 52: Customer Services

    Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 53: Warranty

    1 year parts and labor Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic at 1-800-332-5368. For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For assistance, please visit http://www.panasonic.com/help Useful Information PANASONIC PUERTO RICO, INC.
  • Page 54 Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/help...
  • Page 55: Index

    Error messages Flash Flash time G Greeting message Group Display colors Ringer tones Handset locator Headset, optional For assistance, please visit http://www.panasonic.com/help M Making calls O One touch dial W Warranty Intercom Key tone Memory capacity (message recording) Missed calls...
  • Page 56 L Send the unit to Panasonic Service and Technology Company, Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

This manual is also suitable for:

Kx-tg8232Kx-tg8231bKx-tg8232b