Flip FLIPALBUM 6 User Manual page 191

11.2.3.1 Paid Support
For customers who wish to receive immediate assistance over the phone, we offer an
economical TeleCare Support Pack option at the price of $19.95 for 3 per incident calls.
Technical assistance on software installation, how to do, as well as problems relating to
the use of our software are available. The TeleCare Support Pack can be purchased at
http://support.ebooksys.com/contacthome.php#toll. The Technical Support Contact Number
will be provided upon Order Confirmation.
• Before calling Technical Support, please register your box copy of FlipAlbum
http://www.flipalbum.com/product/register.php.
• You do not need to register if you have bought the download copy of our products online
at www.flipalbum.com.
• Please have your Product ID ready, and ensure that it has already been registered,
before giving us a call at our TeleCare Support telephone number.
• To locate your Product ID, click the Help
• If you have lost your Product ID:
• Visit
• Enter your registered e-mail address.
• An e-mail containing your Product ID will be sent to you.
• Standard local and long distance phone charges may apply.
• This service is available from 9:00 A.M. to 5:00 P.M. PST Monday through Friday,
excluding public holidays.
11.2.3.2 Complimentary Support
We provide complimentary telephone support for help with software downloads and software
installations within the first 30 days of product purchase.
• To receive the complimentary telephone support, please register your box copy of
®
FlipAlbum at: http://www.flipalbum.com/product/register.php. The complimentary
support telephone number will be provided in the Product Registration email message
that is sent to your registered email address immediately after product registration.
http://www.flipalbum.com/lostpid.htm.
About menu.
FlipAlbum
® at
® 6 171