Broadview OfficeSuite User Manual page 21

Using the System
Coworker preSenCe
The Coworkers option under Contacts allows you to
set your own presence and see who else is available
in your company. To set your own custom presence,
click on the settings key. Then, select Set Presence
Status and choose from one of the pre-set statuses or
select the Custom option to type in and set your own
status. You can even initiate a call to your phone and
another extension by clicking the phone icon next to
a searched for extension.
Click on the gold star icon
CliCk-to-Call Your favorite ContaCtS
from the ContaCtS tab
You can import your contacts from Outlook®
or Google via CSV or other services and initiate
calls instantly with one click-of-the-mouse.
deSktop app
Get the best of MyOfficeSuite right on your Windows®
desktop – no browser required. Chat, launch calls,
check voicemail, even update your preferences in real
time. Download the app from MyOfficeSuite today!
CompanY-wide Chat
Chatting in MyOfficeSuite is Simple! To start an
employee chat session, log into the MyOfficeSuite
portal. Open the presence panel by clicking on the
green person icon on the right-hand side of
your screen. Then, click on the Coworkers tab and
search by first or last name for the employee you
would like to chat with.
tip: You can add coworkers and personal contacts
to your Favorites tab by clicking the gold star icon
next to their name.
To start a chat, click the solid blue bubble
next to an employee's name. This indicates that an
employee is logged into the portal. It's important
to note that a hollow bubble
through it means an employee is offline.
to set a favorite.
with a line
John Smith
capture the desktop
notification.
7/6/2016 9:52 AM
Did you get the contract
John Smith
from IT tech?
7/6/2016 9:54 AM
Yes, we just received it.
7/6/2016 9:54 AM
Could you send over
a copy of it?
7/6/2016 9:55 AM
Yes, will do.
7/6/2016 9:55 AM
When new chat messages are initiated, a red bubble
will appear indicating that you have a chat
message from a coworker.
John Smith
21