Broadview OfficeSuite User Manual page 12

Using Your OfficeSuite® Phone
Using Other Phones
parking a Call on one phone and
retrieving it on another
The Park/Retrieve feature allows you to put a
call on hold at one phone and retrieve it from any
other phone in your organization. To use the Park/
Retrieve feature, it's best if you program Park
Location keys on each phone. Do this via the My
Phones widget in the MyOfficeSuite portal. Select
any unassigned Line key and then select Park
Location from the drop-down menu. Select the
corresponding location from the Details drop-down
(1 through 9) and that key will represent the
numbered parking space so you know where the
call is parked. When active in a call, press the Park
Location key to park the call. The phone display
will show the parking lot assignment. You can then
Page the party for whom the call is intended and
convey the parking space number. The other party
retrieves the call from another phone by pressing
the Park Location key corresponding to the parking
space number of the call. Up to 9 calls can be parked
at any time. For information about Expanded Park
Locations (up to 90 parking spaces) contact
OfficeSuite® Support.
log out of Your offiCeSuite® phone
1. Press the Log Out soft key.
2. Press Yes to confirm your log out.
note: When you log in to a different phone, you will
be automatically logged out of any other phone that
is active unless multi-desking has been enabled.
hot deSking/multi-deSking
Hot Desking allows you to move around your office
and in between multiple locations and simply log
into any OfficeSuite® phone and use it as your own
– same number, same speed dials, same voicemail.
There is nothing to set up! Simply go to any other
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OfficeSuite® phone and if someone else is logged
into it, press the Log Out key (allow the phone to
restart). Click the Activate button and enter your
extension and your PIN.
the phone iS now YourS!
note: When you log into another phone, you will
automatically be logged out of all other phones,
unless your multi-desking is set to greater than one
device – up to 5 devices can be used at once when
multi-desking is activated.