Broadview OfficeSuite User Manual page 27

Optional Features and Services
pC ConSole
Give your front desk the ultimate tool to quickly and
easily distribute calls to the right person, voicemail box
or department promptly with the ability to monitor
the status and availability of up to 400 employees from
one desk. Advanced technology enables you to drag
and drop calls to transfer or conference, schedule calls
ahead of time and view co-worker's Outlook® calendars
for fast and accurate transfering.
Call Center ServiCeS and
extenSion Call reCording
Broadview offers complete Call Center Service
packages that include call evaluations,
reporting, call queuing, live status dashboards
and call recording. If you just need inbound
and outbound call recording for quality
assurance, training, or compliance, we also offer
a stand-alone Extension Call Recording service.
*Additional fees may apply for optional features.
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