Johnsonville BTG-0498 Use & Care Book page 16

TROUBLESHOOTING
PROBLEM
Unexpected
grill shut off.
Finish on grill
plates has cut
marks.
There is food
buildup on grill
plates.
The grill plates
have white
spots.
The underside
of grill plates
are discolored.
14
POSSIBLE CAUSE
Grill may have
been accidentally
unplugged.
Electrical power
may have
been briefly
interrupted.
Metal utensils
have been used.
Grill was not
properly cleaned
after use.
The water from
cleaning has
dried on the
surface of the
grill plates.
Dishwasher
detergent caused
oxidation of
underside grill
plate surface.
SOLUTION
If cooking has been interrupted
for less than 5 minutes: Unplug
the unit. Then, plug unit back
into electrical outlet and press
the power button/light to restart
grill.
If cooking has been interrupted
for longer than 5 minutes:
Discard sausage.
Always use heatproof plastic,
nylon or wood utensils to avoid
scratching the nonstick surface
of grill plates. Never use metal
skewers, tongs, forks or knives.
Use nylon scrubbing pad and hot,
soapy water to clean grill plates.
Do not use steel wool scrubbing
pads or abrasive cleaners to clean
grill.
Dry grill plates immediately after
washing.
Oxidation on uncoated side of
grill plate is not harmful and can
be wiped off with a damp towel.